Acer AW2000h-AW170h Bedienungsanleitung

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Seite 1 - User Guide

AW2000h Series

Seite 2

xOperation conditionsThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not

Seite 3 - Safety instructions

5 System troubleshooting84Resetting the systemBefore going through in-depth troubleshooting, attempt first to reset the system using one of the metho

Seite 4 - Using electrical power

85Initial troubleshooting checklistUse the checklist below to eliminate the possible cause for the problem you are encountering. • AC power available

Seite 5 - Product servicing

5 System troubleshooting86Hardware diagnostic testingThis section provides a more detailed approach to identifying a hardware problem and its source.

Seite 6 - Mercury advisory

87Verifying the condition of the storage devicesAs POST determines the system configuration, it tests for the presence of each mass storage device ins

Seite 7 - Taking care of your vision

5 System troubleshooting88Specific problems and corrective actionsListed below are specific problems that may arise during the use of your server and

Seite 8 - Developing good work habits

89ODD (optical disk drive) activity indicator does not lightDo the following:• Make sure the ODD drive is properly connected to your system.• Check th

Seite 9 - FCC notice

5 System troubleshooting90Newly installed memory modules are not detectedDo the following:• Make sure the memory modules specifications comply with t

Seite 10 - Notice for New Zealand

91System does not recognize all of the processors installedDo the following:• Make sure the processor specifications comply with the system requiremen

Seite 11 - Laser compliance statement

5 System troubleshooting92If you are using an add-in video controller card, do the following:1 Verify that the display monitor works using the onboar

Seite 12 - List of applicable countries

Appendix A Server management tools

Seite 13 - 3 System upgrades 23

xi4 Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this devic

Seite 14 - 5 System troubleshooting 83

Appendix A Server management tools94Server management overviewThe server management tools supported by this system are listed in the table below.Tool

Seite 15 - Index 147

95RAID configuration utilitiesIntel onboard SATA RAID CreationConfiguring Intel onboard SATA RAIDThis section briefly shows how to create RAID volume

Seite 16

Appendix A Server management tools968 Now that the RAID volume is created, you can press <ESC> or select option 5. Exit to exit.Assigning Hot S

Seite 17 - 1 System tour

974 Select the desired hard drive disk and then press <INS> to add it in Selected Drives area.5 Press <Enter> to complete the selection.6

Seite 18 - System notes

Appendix A Server management tools98

Seite 19 - Front panel

Appendix B Rack mount configuration

Seite 20

Appendix B Rack mount configuration100Rack installation informationRack installation precautionsFollow the rack manufacturer's safety and instal

Seite 21 - Rear panel

101• Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Careful consideration should be given to i

Seite 22 - LAN port LED indicators

Appendix B Rack mount configuration102System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for

Seite 23 - Internal components

103Vertical mounting hole patternThe four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The

Seite 24 - Mainboard

xiiProdotto laser di classe 1Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai raggi.Producto láser de Clase 1Preca

Seite 25

Appendix B Rack mount configuration104Installing the system into the rackCaution! To minimize the chances of injuries, make sure that two or more peo

Seite 26

1053 Attach the inner rails to both sides of the server.a Align the holes on the left and right inner rails to the hooks on the left and right sides o

Seite 27

Appendix B Rack mount configuration1064 Install the mounting rails to the rack posts. a Align and insert the tabs and latches on the left and right m

Seite 28 - Mainboard jumper settings

1075 Pull out the server mounting rails from the left and right mounting rails. Caution! To avoid personal injury, care should be taken when pressing

Seite 29 - Mainboard LEDs

Appendix B Rack mount configuration1086 Install the server into the rack. a Insert the inner rails into the server mounting rails, then push the serv

Seite 30 - 1 System tour

1097 For security purposes, tighten the right and left thumbscrews on the front panel to secure the server to the front of the rack as illustrated bel

Seite 31 - 2 System

Appendix B Rack mount configuration110

Seite 32 - Setting up the system

Appendix C: Acer Smart Console

Seite 33 - Connecting peripherals

Appendix C: Acer Smart Console112Using Acer Smart ConsoleAcer Smart Console has a user-friendly graphical user interface (GUI) and a standard Interne

Seite 34 - Turning on the system

113Note: KVM Remote Console Redirection needs to run in a JAVA environment. Ensure the JAVA Runtime Environment Tool is installed.Accessing Acer Smart

Seite 35 - Power-on problems

xiiiInformation for your safety and comfort iiiRegulations and safety notices ix1 System tour 1System notes 2Nodes 2System power 2SATA backplane, dri

Seite 36 - Configuring the system OS

Appendix C: Acer Smart Console114Acer Smart Console user interfaceThe Acer Smart Console page opens once you have logged in. This page provides a cen

Seite 37 - Turning off the system

115Server HealthDisplays data related to the server's health, such as sensor readings and the event log. This menu has two options: Sensor Readin

Seite 38 - 2 System setup

Appendix C: Acer Smart Console116destination, please go to Alert section. To refresh the sensor status, just click Refresh.Event LogProvides a record

Seite 39 - 3 System

117ConfigurationAllows you to designate email recipients for notification of system alerts, configure the Date and Time, configure the LDAP (Lightweig

Seite 40 - Installation precautions

Appendix C: Acer Smart Console118AlertsAllows you to designate up to 15 email recipients for notification of system alerts. When alerts occur, the sy

Seite 41

1194 Enter a subject and message.5 Click Save.Date and TimeThe Date and Time option allows you to set the BMC date and time.LDAP (if available)The LDA

Seite 42 - Accessing the drive bays

Appendix C: Acer Smart Console120Configuring LDAP settings1 On the LDAP Settings page and check Enable LDAP Authentication.2 Enter the required infor

Seite 43 - Determining drive status

121Mouse modeThe Mouse mode option allows you to set a mouse mode to control your mouse.Setting the mouse mode1 Select a mouse mode from the Mouse Mod

Seite 44

Appendix C: Acer Smart Console122settings by using DHCP (Dynamic Host Configuration Protocol) or manually.Configuring network settings1 On the Networ

Seite 45

123Configuring Dynamic DNS1 On the Dynamic DNS Settings page, check Enable Dynamic DNS.2 Enter the required information to access the Dynamic DNS serv

Seite 46

xivUpgrading the processor 43Upgrading the system memory 46System memory interface 46Memory population guide 464 System BIOS 55Introduction 56The BIOS

Seite 47 - Power supply failure

Appendix C: Acer Smart Console124SMTPThe SMTP option allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings.Configurin

Seite 48 - 3 System upgrades

125SSL UploadThe SSL Certificate option allows you to upload a SSL certificate manually.Uploading an SSL certificate1 On the SSL Upload page, click Br

Seite 49 - Replacing a server node

Appendix C: Acer Smart Console126UsersThe Users option allows you to create, edit, delete, and view user accounts from the user list.To configure use

Seite 50 - Installing an expansion card

127that allows the user to change the behavior of the out-of-band interfaces. Operator privilege can not disable individual channels or change user ac

Seite 51

Appendix C: Acer Smart Console128KVM Remote Console RedirectionThe KVM Remote Console Redirection option allows you to start the KVM Remote Console u

Seite 52 - Opening the server

129Launch SOLSOL allows you to launch the remote console by using Serial over LAN.Click Launch SOL. Select the Baud rate from the pull-down menu as yo

Seite 53 - Installing the air duct

Appendix C: Acer Smart Console130Virtual MediaFloppy diskThis floppy disk option allows you to upload and share images via the BMC. These images will

Seite 54 - Replacing a system fan

131CD-ROM imageThis option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB application

Seite 55 - Replacing the processor and

Appendix C: Acer Smart Console132MaintenanceFirmware UpdateMaintenance allows you to upgrade the BMC firmware (including Acer Smart Console and FRU i

Seite 56 - Removing the heatsink

133IPMI configurationIPMI Configuration allows you to save the current configuration settings or to restore the settings to a previously-saved state.M

Seite 57 - Installing a heatsink

xvAppendix A Server management tools 93Server management overview 94RAID configuration utilities 95Intel onboard SATA RAID Creation 95Adaptec onboar

Seite 58

Appendix C: Acer Smart Console134• English Keyboard: The screen above shows the Virtual Keyboard in English. Click any key on the keyboard for your B

Seite 59 - Upgrading the processor

135Macro hotkeys.• Macro Hotkeys: Click this item to display the macro hotkey pop-up submenu. The hotkeys include the following:•<Ctrl> + <Al

Seite 60

Appendix C: Acer Smart Console136the selection.• Close: After configuring the hotkey settings, click Close to close this submenu.PreferencesDisplayRe

Seite 61

137Once you have selected a language to use, click OK.WindowFrom the Preference submenu, click Window to display the submenu. The Window pop-up menu w

Seite 62 - Upgrading the system memory

Appendix C: Acer Smart Console138Preferences submenu: Click this item to access the Preferences submenu.Full-screen Mode: Click this item to change t

Seite 63

139ExitYes: At the prompt, click Yes to exit from remote redirection.No: Click No to return to the current session.

Seite 64 - Mirroring mode

Appendix C: Acer Smart Console140

Seite 65 - Lockstep mode

147IndexAAdaptec onboard SATA RAIDconfiguring 96controllerenabling 96creation 96Adaptec onboard SATA RAID Config-uration Utilityentering 9

Seite 66 - Processor 5600 Series CPUs )

148JjumperJBT1CMOS 12JPG1 12JPL1VGA 12JWD1Watch Dog 12LLEDsystem ID 6LED connectorLE1Onboard standby PWRwarning LED Indi-cator 13LE2

Seite 67 - Memory identification

149SsafetyCD or DVD xiiserver managementtools 94server nodeGW170 F1 8GW170d F1 8GW170q F1 8replacing 33server node A 5server node

Seite 70

1 System tour

Seite 71 - 4 System BIOS

1 System tour2System notesThe AW2000h is a 2U twin server system. With four mainboards incorporated into a single chassis acting as four separate nod

Seite 72 - Introduction

3External and internal structureFront panelThe illustration below shows the system front panel. Item Icon Component1 Power button/indicator2 LAN

Seite 73 - Main setup

Model Number : Serial Number: Purchase Date: Place of Purchase:Copyright © 2009. All Rights Reserved. Acer AW2000h Series User Guide Acer AW2000h -A

Seite 74 - Advanced Settings

1 System tour4Front panel LED indicator status 13 Server node A control panel14 Server node B control panel15 Thumbscrews for securing server to rack

Seite 75 - Processor & Clock Options

5Rear panel No. Component1 Server node module handle2 Server node D3 Server node release tab4 Power supply module release latch5 Dummy power supply m

Seite 76 - 4 System BIOS

1 System tour6Rear panel LED indicator status LAN port LED indicators LED indicator LED color LED state StatusSystem ID LED N/A Off NormalBlu

Seite 77

7Internal components No. Component1 Hard disk drives2 System fan modules3Memory modules4 Air duct5 PCI riser board bracket assembly6 Mainboard7 Po

Seite 78 - Advanced Chipset Control

1 System tour8MainboardBoth the AW170hd F1 and AW170hq F1 include an InfiniBand port at DDR (dual data rate) and QDR (quad data rate) speeds, respect

Seite 79 - Speed is set to Full Speed

9The mainboard becomes accessible once you open the system. It should look like the figure shown below.

Seite 80 - NorthBridge configuration

1 System tour10No. Connector Description1 SW1 Unit identifier switch2 JRST1 Alarm reset header3 InfiniBand InfiniBand connector QSFP connector (on

Seite 81 - SouthBridge configuration

1117 P1 DIMM1B, P1 DIMM1A, P1 DIMM2B, P1 DIMM2A, P1 DIMM3B, P1 DIMM3A,DDR3 sockets for processor 118 JWR 12 V 20-pin power connectors19 JF2 Proprieta

Seite 82 - IDE/SATA configuration

1 System tour12Mainboard jumper settings Note: Jumpers not indicated are for test purposes only.No. Jumper Description Default Setting1 JWD1 Enable/D

Seite 83

13Mainboard LEDs No. LED Description1 LE4 System ID LED indicator (rear)2 LEB1 InfiniBand link LED indicator (only available for AW170hd F1 and AW17

Seite 84 - • DMA Mode

iiiInformation for your safety and comfortVisit and discover the benefits of being an Acer customer.Safety instructionsRe

Seite 87 - Hardware Health Configuration

2 System setup16Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site

Seite 88

17Connecting peripheralsCaution! The server operates on 100-127/200-240 VAC only. Do not connect the system to an incorrect voltage source. Refer to t

Seite 89

2 System setup18Turning on the systemAfter making sure that you have properly set up the system and connected all the required cables, you can now po

Seite 90 - ACPI configuration

19Power-on problemsIf the system does not boot after you have applied power, check the following factors that might have caused the boot failure.• The

Seite 91 - Security Settings

2 System setup20Configuring the system OSAcer Smart Setup assists you to conveniently install your choice of operating system. Note: To purchase the

Seite 92

21Turning off the systemThere are two ways to turn off the server — via software or via hardware. The software procedure below applies to a system run

Seite 95 - Event Log Configuration

iv• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings mus

Seite 96 - Boot Device Priority

3 System upgrades24Installation precautionsBefore you install any server component, we recommend that you read the following sections. These sections

Seite 97 - Retry Boot Devices

256 Follow the ESD precautions described in this section when handling a server component.Post-installation instructionsPerform the steps below after

Seite 98 - Exit Options

3 System upgrades26Configuring the storage devices The system supports up to twelve 3.5-inch hot-plug SATA hard disk drives. An optional floppy dr

Seite 99 - 5 System

27• The hard disk drive carriers must be installed in the following order: Determining drive statusEach HDD carrier features two status LED indic

Seite 100 - Resetting the system

3 System upgrades28Hot-plug HDD carrier LED indicators Removing a hard disk drive with carrier1 Observe the ESD precautions described on page 24.

Seite 101

29Installing a hard disk drive with carrier1 Slide the HDD carrier all the way into the drive bay.2 Close the HDD carrier lever and push the HDD carri

Seite 102 - Hardware diagnostic testing

3 System upgrades30Installing and removing the power supplyThe server has two power supply module bays on the rear panel that accept hot-pluggable po

Seite 103

31Power supply failureIf the power supply unit fails, the system will shut down and you will need to replace the power supply unit. Replacement units

Seite 104 - 5 System troubleshooting

3 System upgrades325 Plug the AC power cord back into the module and power up the server by pushing the power on buttons for all nodes.

Seite 105 - ODD drive cannot read a disc

33Replacing a server nodeIf you need to replace a server node module, follow these steps:1 Turn off the power to the node module.2 Press the tabs (1)

Seite 106

vNote: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the p

Seite 107

3 System upgrades34Installing an expansion cardYour server has two preinstalled riser cards designed specifically for use in the 1U rackmount chassis

Seite 108

354 Insert the add-on card (3) into the PCI slot. 5 Secure the add-on card with the locking tab (4).

Seite 109 - Appendix A Server

3 System upgrades36Opening the serverCaution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it.

Seite 110 - Server management overview

37Installing the top cover1 Perform the pre-installation instructions described on page 24.2 Install the top cover. (1) Align the top cover tabs with

Seite 111 - RAID configuration utilities

3 System upgrades38Removing the air duct1 Perform the pre-installation instructions described on page 24.2 Lift the air duct from the chassis. Replac

Seite 112

394 Install the new fan module. (1) Insert the new fan module into the chassis. (2) Connect the fan cable. 5 Observe the post-installation instruction

Seite 113

3 System upgrades40Removing the heatsinkWarning! We do not recommend that the CPU or the heatsink be removed. However, if you do need to uninstall th

Seite 114

414 Lay down the heat sink in an upright position — with the thermal patch facing upward. Do not let the thermal patch touch the work surface. Install

Seite 115 - Appendix B Rack mount

3 System upgrades424 Screw in two diagonal screws (i.e. the #1 and the #2 screws) until just snug. Do not fully tighten the screws or you may damage

Seite 116 - Rack installation information

43Upgrading the processorProcessor configuration guidelinesEach server node supports two LGA 1366 processor sockets supporting dual-core or quad-core

Seite 117

viAdditional safety informationYour device and its enhancements may contain small parts. Keep them out of the reach of small children.Disposal instruc

Seite 118 - System rack installation

3 System upgrades44(3) Grasp the installed processor by its edges and lift it out of its socket. (4) Store the old processor inside an anti-static ba

Seite 119

45(4) Engage the load lever back into place. 6 Apply the thermal interface material. (1) Use an alcohol pad to wipe off the old thermal grease from b

Seite 120

3 System upgrades46Upgrading the system memorySystem memory interfaceEach processor has three memory channels (1, 2 and 3 ) and each channel has two

Seite 121

47For dual processors• Populate DIMM slots 1A of each CPU first, followed by slots 2A, 3A,1B, 2B and 3B. • Install DIMM modules of the same type, size

Seite 122

3 System upgrades48Mirroring mode • For mirroring mode, the memory contains a primary image and a copy of the primary image. Therefore, the effective

Seite 123

49Lockstep mode • In Lockstep Channel Mode, each memory access is a 128-bit data access that spans Channel 1 and Channel 2. This is done to support SD

Seite 124

3 System upgrades50 configuration.5. Do not mix UDIMMs with RDIMMs.Sparing mode (only supported on Intel Xeon Processor 5600 Series CPUs )• In thi

Seite 125

51Notes: 1. Place DIMMs in “X” location.2. DIMM population must correspond to the above tables.3. DIMM modules support 1 GB, 2 GB, 4 GB and 8 GB

Seite 126

3 System upgrades52Installing a memory moduleWarning! Memory of the identical size, speed and organization must be installed in the same colored DIMM

Seite 127 - Smart Console

53Removing a memory moduleImportant: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. 1 Remove th

Seite 128 - Using Acer Smart Console

viiFinding your comfort zoneFind your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to

Seite 131 - Server Health

4 System BIOS56Introduction This chapter describes the BIOS Setup Utility for your server. The AMI ROM BIOS is stored in a Flash EEPROM and can be ea

Seite 132 - Event Log

57during the setup navigation process. These keys include <F1>, <F10>, <Enter>, <Esc> and arrow keys.Changing configuration da

Seite 133 - Configuration

4 System BIOS58entered in HH:MM:SS format. (Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00.) BIOS Build Ver: Thi

Seite 134 - Setting up alerts

59Boot FeaturesQuick Boot: Skip certain tests during POST to reduce the time needed for system boot.Quiet Boot: Allows the bootup screen options to be

Seite 135 - LDAP (if available)

4 System BIOS60frequency, CPUID, Microcode Revision, Cache L1/L2/L3, Ratio Status, and Ratio Actual Value. The submenu also allows you to configure t

Seite 136 - Configuring RADIUS

61Important: The following feature is only available if supported by the processor and/or operating system.Adjacent Cache Line Prefetch: The CPU fetch

Seite 137 - Mouse mode

4 System BIOS62dissipation. Please refer to Intel’s web site for detailed information. The options are Disable (Disable GV3) and Enable (Enable GV3)

Seite 138 - Dynamic DNS

63Important: The following feature is only available when QPI Links Speed is set to Full Speed.QPI Frequency: This selects the desired QPI frequency.Q

Seite 139 - Remote Session

viii• using a glare-reduction filter• using a display visor, such as a piece of cardboard extended from the display's top front edge• Avoid adjus

Seite 140 - Configuring the SMTP settings

4 System BIOS64• Inlet Temperature - This is the temperature detected at the chassis inlet. Steps are in 0.5 °C increments. The default is [070]. Pre

Seite 141 - SSL Upload

65delay necessary cache accesses. This feature reduces or increases the frequency the system prefetches data.Intel VT-d: Select Enabled to enable Inte

Seite 142 - User Privileges

4 System BIOS66Note: Only available when USB Functions is set to Enabled.USB 2.0 Controller: Select Enabled to activate the onboard USB 2.0 controlle

Seite 143 - Remote Control

67• ICH RAID Code Base - Select Intel or Adaptec to launch the appropriate SATA RAID firmware to configure SATA RAID.SATA#2 configuration: Selecting E

Seite 144 - Server Power Control

4 System BIOS68• DMA Mode4 Use PIO mode 4. It has a data transfer bandwidth of 32 bits.Enabled Enable 32-bit data transfer.Select DescriptionAuto Aut

Seite 145 - Launch SOL

69• S.M.A.R.T. For Hard disk drives - Self-Monitoring Analysis and Reporting Technology (SMART) can help predict impending drive failures. Select Auto

Seite 146 - Virtual Media

4 System BIOS70PCI-E Slot1 Option ROM: Select Enabled to enable PCI Express Slot1 Option ROM. This will boot the computer using a network interface u

Seite 147 - CD-ROM image

71Hardware Health ConfigurationThis feature allows you to monitor system health and review the status of each item as displayed.CPU Overheat Alarm: Th

Seite 148 - Maintenance

4 System BIOS72CPU Temperature/System Temperature: This feature displays current temperature readings for the CPU and the System. The following items

Seite 149 - KVM function description

73Note: The system may shut down if it continues for a long period to prevent damage to the CPU. The information provided above is for your reference

Seite 150 - Playback

ixRegulations and safety noticesFCC noticeThis device has been tested and found to comply with the limits for a Class A digital device pursuant to Par

Seite 151 - Hotkey settings

4 System BIOS74ACPI configurationUse this feature to configure Advanced configuration and Power Interface (ACPI) power management settings for your s

Seite 152 - Preferences

75NUMA Support: Uses Non-Uniform Memory Access to improve CPU performance.High Performance Event Timer: Select Enabled to activate the High Performanc

Seite 153 - Full-screen mode

4 System BIOS76been used and Set means a supervisor password has been entered for the system.User Password: This item indicates if a user password ha

Seite 154 - User List

77Server Management SettingsUse this feature to configure Server Management settings.Product InformationThis submenu displays the following product in

Seite 155

4 System BIOS78IP AddressNote: This feature can be changed by the user when the IP Source is set to Static.The BIOS will automatically display the IP

Seite 156

79Serial Port Number: This feature allows the user to decide which serial port to be used for Console Redirection. The options are COM 1 and COM2.Base

Seite 157

4 System BIOS80BootThis submenu allows you to configure boot settings for the system.Boot Device PriorityThis feature allows you to specify the seque

Seite 158

81Hard Disk DrivesThis feature allows you to specify the boot sequence from all available hard disk drives. The settings are Disabled and a list of al

Seite 159

4 System BIOS82Exit OptionsSelect the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen.Save Changes and Exit: When you

Seite 160

5 System troubleshooting

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