Acer Altos G330 SeriesUser’s GuideAA G330_UG_EN-cop.fm Page i Friday, November 24, 2006 11:29 AM
xWarning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury. Note
4 System BIOS82To upgrade the BIOS:Important: Before performing a BIOS upgrade, make sure to connect the server to a reliable uninterruptible power
5 Systemtroubleshooting
This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authoriz
85Pre-troubleshooting procedureIf you encounter any problem, ensure first that the system has the latest BIOS version. In addition to the BIOS, also
5 System troubleshooting86Initial system startup problemsProblems that occur at initial system startup are usually caused by an incorrect installatio
87Initial troubleshooting checklistUse the checklist below to eliminate the possible cause for the problem you’re encountering. • AC power is availabl
5 System troubleshooting88Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause.Ch
89Verifying the condition of the storage devicesAs POST determines the system configuration, it tests for the presence of each storage device installe
5 System troubleshooting90Component troubleshootingListed below are specific problems that may arise during the use of your server and their possible
91HDD activity indicator does not light. Do the following:• Make sure the HDD data and power cables are connected correctly.• Check that relevant swi
xi• the product exhibits a distinct change in performance, indicating a need for service • the product does not operate normally after following the o
5 System troubleshooting92Network connection indicators do not light. Do the following:• Check the cabling and network equipment to make sure that th
93No characters appear on the monitor.Check the following:• Is the keyboard functioning? Test it by turning the Num Lock function on and off to check
5 System troubleshooting94POST beep codes The table below lists the POST error beep codes. Prior to system video initialization, the BIOS uses these
Appendix A: Intel Active Management Technology
This appendix gives an overview of Intel Active Management Technology, as well as instructions for the initial IAMT BIOS configuration.
97Intel AMT overview The onboard Intel 82573E Ethernet controller has built-in support for Intel AMT. This technology enables system administrators
Appendix A: Intel Active Management Technology98Intel AMT BIOS Extension menuThe first step in configuring a client system requires access to the Int
99Configuring the initial IAMT BIOS settings Important: IAMT BIOS options #4 (Provisioning Server), #6 (Un-provision) and #8 (SOL/IDE-R) are only use
Appendix A: Intel Active Management Technology1003 Set the new IAMT admin password, then press Enter.As a security precaution, the client system will
1016Select TCP/IP, then press Enter. By default, DHCP is enabled. If you disable DHCP, then you must enter the following TCP/IP settings:• IP address
xiiTips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of phy
Appendix A: Intel Active Management Technology1027Select Provisioning Model, then press Enter. 8 Set the field to Small Business.9 Select VLAN, then
Appendix B: SATA RAID configuration
This appendix explains how to use the SATA RAID configuration utilities for creating a RAID volume in SATA drives.
105SATA RAID configuration utilities Altos G330 supports onboard SATA RAID from both Intel and LSI SATA RAID functions. You need to enable either f
Appendix B: SATA RAID configuration106Entering the onboard Intel SATA RAID Configuration UtilityNote: There must be more than two SATA hard drives i
107Onboard LSI SATA RAID configuration This section briefly shows how to create a RAID 1 volume using the onboard LSI SATA RAID function.Enabling the
Appendix B: SATA RAID configuration108Creating the RAID 1 volume1 In the onboard LSI RAID Configuration Utility, select Configuration from the Manage
Appendix C: SAS RAID configuration
This appendix explains how to use the SAS configuration utility for creating a RAID volume in SAS/SATA drives.
111SAS RAID configuration support SAS RAID in the Altos G330 system requires the installation of the optional Adaptec 44300 SAS controller board. C
xiiiTaking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens
Appendix C: SAS RAID configuration112
113IndexNumerics5.25 inch device baysinstall 29location 7supported devices 5AAdaptec SAS 44300 HostRAID 111admin password 68Aptio Setup
114SAS RAID configuration 111SATA RAID configuration 105troubleshooting 91hardware monitorspecification 6view log 66HDD fanlocation
115socket location 10upgrade 35upgrade precautions 35PS/2 keyboard port 8PS/2 mouse port 8RRAID configurationAdaptec SAS 44300 HostRAID
116initial checklist 87initial startup problems 86memory problem 91network problems 92POST beep codes 94power indicator problem 90so
xivDeveloping good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly
Contents1 System tour 1System specifications 3Performance 3Mechanical 6External and internal structure 7Front panel 7Rear panel 8Internal c
4 System BIOS 51BIOS overview 53Entering BIOS setup 54BIOS setup interface 54BIOS setup navigation keys 54BIOS setup primary menus 56Main menu
Appendix B: SATA RAID configuration 103SATA RAID configuration utilities 105Onboard Intel SATA RAID configuration 105Onboard LSI SATA RAID configur
1 System tour
Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such cha
The Acer Altos G330 server is a single processor system featuring the latest in computing technology. It hosts a range of powerful and flexible feat
3System specificationsThis section lists down the impressive computing features of the Altos G330 system.PerformanceProcessor • Single Intel® LGA775
1 System tour4Memory • Four DIMM slots supporting DDR2 667 unbuffered ECC modules• Maximum memory capacity of 8 GB• Supports 512 MB, 1 GB, and 2 GB c
5Media storage • Three 5.25-inch device bays• Optical disc drive (ODD) installed in the topmost bay (DVD-ROM or combo drive)• Two 5.25-inch bays supp
1 System tour6Hardware monitoring and server management • Hardware monitoring for voltage, temperature, and fan speed detection integrated in the
7External and internal structureFront panel No. Component No. Component1 ODD mechanical eject hole 8 Power indicator2 ODD activity indicator 9 HD
1 System tour8Rear panel No. Icon Component1 Side panel release latch2 Expansion slot covers3 USB 2.0 ports4 Gigabit LAN port 5 Serial port6 Moni
9Internal components No. Component1 Release sliders for the 5.25-inch device bays2 Release slider for the FDD bay3 HDD cage4 HDD fan 5 Hot-plug
1 System tour10System boardsMainboard No. Component No. Component1 Rear system fan connector 6 Channel A DIMM slots2 2x4 ATX power connector 7
11Backplane board The backplane board attached to the rear of the hot-plug HDD cage is what differentiate it from the easy-swap HDD cage model. 11 F
iiiNoticesFCC declaration of conformityThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
1 System tour12System jumpers No. Jumper Setting1NIC1 NVM protect mode 1-2 – The contents of the Intel 82573E NVM (nonvolatile memory) is prote
13System LED indicatorsThis section discusses the different status LED indicators located on the:• Front panel• Hot-plug HDD carrier• LAN portKnowing
1 System tour14Hot-plug HDD LED indicators A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possib
2 System setup
This chapter gives you instructions on how to prepare the system for operation. Procedures for connecting peripherals are also explained.
17Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site for the system
2 System setup18Connecting peripheralsThe color-coded I/O ports on the rear panel support a variety of compatible peripherals. Note: Consult the o
19Turning on the system After making sure that you have properly set up the system, applied power, and connected all the necessary peripherals, you ca
2 System setup20Power-on problemsIf the system fails to boot after you have applied power, check the following factors that might have caused the boo
21Turning off the system There are two ways to turn off the server—via software or via hardware. The software procedure below applies to a system
ivHowever, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to rad
2 System setup22
3 System upgrade
This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.
25Installation precautionsBefore you install any server component, it is recommended that you read the following sections first. These sections conta
3 System upgrade26Pre-installation instructions Perform the steps below before you open the server or before you remove or replace any component.W
27Opening the serverCaution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the "P
3 System upgrade28(3) Slide the side panel toward the rear of the chassis to detach it. Removing the front bezels1 Remove the side panel. 2 Remove
29Configuring a 5-25 inch storage device The three 5.25-inch device bays support a variety of storage devices for additional storage capacity and scal
3 System upgrade304 Use a flat-blade screwdriver to pry the dummy bezel off the device bay where you intend to install the new storage device.Keep th
31Configuring a hard drive The Altos G330 HDD cage bay accommodates both hot-plug and easy-swap HDD cage models. The main difference between these t
vLaser compliance statementThe CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown bel
3 System upgrade32To remove an easy-swap hard drive: 1 Remove the side panel from the chassis. Go to page 27 for instructions. 2 Disconnect the dat
33To install a hot-plug hard drive: 1 If necessary, unlock the HDD bay bezel, then pull it open. 2 Pull out the dummy HDD carrier from the cage. 3 P
3 System upgrade344 Align the new hard disk with the HDD carrier, then secure it with the four screws you removed in step 3-1. 5 Install the new hard
35Upgrading the processor Altos G330 has one LGA775 processor socket that supports a variety of Intel processor models. Refer to page 3 to for a lis
3 System upgrade364 Remove the HSF from the chassis. The HSF type will depend on the default processor model. The figures below show the HSF types
376 Remove the default processor. Warning! The processor becomes very hot when the system is on. Allow it to cool off first before handling.(1) Pres
3 System upgrade3810 Install the new processor. (1) Hold the processor by its edges, then insert it in the socket.Make sure that the alignment tabs o
3912 Reinstall the HSF assembly. The HSF type will depend on the new processor model. The figures below show the HSF types available for the Altos G3
3 System upgrade40Upgrading the system memoryThis section explains the procedures for removing and installing a memory module. Altos G330 has four D
41• DIMMs on channel A (DIMM1A and 2A) are paired with DIMMs on channel B (DIMM1B and 2B) to enable two-way interleaving. When only two DIMMs are bein
viCE declaration of conformityWe, Acer Computer (Shanghai) Limited3F, No. 168 Xizang Medium Road, Huangpu District,Shanghai, ChinaContact Person: Mr.
3 System upgrade42To remove a memory module:1 Perform the pre-installation instructions described on page 26.2 Lay the server on its side (components
43To install memory module:1 Perform steps 1 through 3 of the previous section. 2 Select an empty DIMM slot.3 If necessary, open the holding clips of
3 System upgrade44Installing an expansion card This section explains how to install an expansion card.Altos G330 has four PCI bus slots with three
45Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper syst
3 System upgrade467 Connect the necessary cables to the expansion card as required.8 Observe the post-installation instructions described on page 26.
47Replacing the CMOS batteryAltos G330 uses a a lithium battery that powers the CMOS RAM when the system is turned off. When battery life starts to d
3 System upgrade48To replace the CMOS battery:1 Perform the pre-installation instructions described on page 26.2 Lay the server on its side (componen
497 Install the new CMOS battery.(1) Insert the new battery into its socket with the positive (+) side facing the processor socket.(2) Make sure the r
3 System upgrade50
4 System BIOS
viiDeclaration of conformity for EU countriesHereby, Acer, declares that this PC series is in compliance with the essential requirements and other rel
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.
53BIOS overview BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems a
4 System BIOS54Entering BIOS setup 1 Turn on the server and the monitor. If the server is already turned on, close all open applications, then rest
55• + and - keys – Select a value for the currently selected field (only if it is user-configurable). Press these keys repeatedly to display each pos
4 System BIOS56BIOS setup primary menusThe Setup menu bar displays the eight primary BIOS Setup menus, namely: Main menu •Main•Advanced•Secu
57Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components and system functions. Sele
4 System BIOS58Processor Parameter Description OptionProcessor Family Identifies the Intel processor line to which the system processo
59Memory Execute Disable Bit Select whether to enable the Intel Execute Disable Bit (XD) function. The XD function allows the processor to di
4 System BIOS60IDE Controller Memory Channel A/B Slot 0/1The memory size installed on each of the DIMM slots.Memory CorrectionSelect whether t
61Serial Port Primary IDE MasterSpecifies the IDE device connected to the master port of the primary IDE channel. Primary IDE SlaveSpecifies th
viiiInformation for your safety and comfort Safety instructionsRead these instructions carefully. Keep this document for future reference. Follow all
4 System BIOS62USB Configuration Parameter Description OptionModule Version USB driver version loaded in the systemUSB Devices EnabledList of c
63PCI Parameter Description OptionIntel 82573E GbE Select whether to enable the onboard Intel 10/100/1000 82573E Gigabit Ethernet Controller c
4 System BIOS64Power Parameter Description OptionAfter Power FailureDefines the power state to resume to after a system shutdown that is due to
65Boot Configuration Parameter Description OptionNumLock Select the Num Lock key behavior during system boot-up.OnOff
4 System BIOS66Hardware Health Configuration Parameter Description OptionHardware MonitorPress Enter to view the Hardware Monitor screen whic
67Security menuThe Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords.Parameter Descrip
4 System BIOS68There are two types of passwords that you can set.• Admin password Entering this password will allow the user to access and change all
693 Retype the password to verify the first entry then press Enter again. 4Press F10.5Select Yes to save the new password and close the Setup utility.
4 System BIOS703 Type a new password then press Enter. 4 Retype the password to verify the first entry then press Enter again.5 Press F10.6Select Yes
71To remove a system password:1 Use the up/down keys to select a password parameter, then press Enter. 2 Enter the current password then press Enter.3
ix• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings mu
4 System BIOS72Server Management menu Parameter Description OptionClear Event Log Select whether to delete all event log entries during the n
73Enter AMTBx SetupSelect whether to enable access to the Intel Management Engine BIOS Extension setup screen. This setup screen is used to enable ei
4 System BIOS74Console Redirection Parameter Description OptionConsole RedirectionSelect whether to enable console redirection.Console redirect
75System Information The System Information submenu is a simple display page for basic system ID information. Items on this screen are non-configurab
4 System BIOS76 Parameter Description OptionBoot Timeout Set the predefined time period (in seconds) before the system boots up. Note: Setting the B
77Error Manager Every time the server is powered on, it performs a series of diagnostic tests that checks firmware and assemblies to ensure that the s
4 System BIOS78Exit menuThe Exit menu displays various options to quit from the BIOS setup. Highlight any of the exit options, then press Enter.
79Save as User Default ValuesAfter customizing the configuration settings based on your computing preferences, you can save them as user default value
4 System BIOS80Clearing the CMOS RAM You may need to clear the Setup configuration values stored in the CMOS RAM if the configuration has been corru
81Upgrading the BIOSThe BIOS upgrade utility allows you to upgrade the BIOS in flash memory. The code and data in the upgrade file include the follow
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