AR380 F1 SeriesUser Guide
xCautionChanges or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Comm
4 System Bios82• ICH RAID Code Base - Select Intel or Adaptec to launch the appropriate SATA RAID firmware to configure SATA RAID.Note: Only availabl
83•DMA Mode0 Use PIO mode 0. It has a data transfer rate of 3.3 MBs.1 Use PIO mode 1. It has a data transfer rate of 5.2 MBs.2 Use PIO mode 2. It has
4 System Bios84• S.M.A.R.T. For Hard disk drives - Self-Monitoring Analysis and Reporting Technology (SMART) can help predict impending drive failure
85PCI Latency Timer: This feature sets the latency timer of each PCI device installed on a PCI bus.PCI IDE BusMaster: When Enabled, the BIOS uses PCI
4 System Bios86Super IO ConfigurationSerial Port1 Address/ Serial Port2 Address: This option specifies the base I/O port address and the Interrupt Re
87Hardware Health ConfigurationThis feature allows you to monitor system health and review the status of each item as displayed.CPU Overheat Alarm: Th
4 System Bios88give the CPU and system fans additional time needed for CPU and system cooling.CPU Temperature/System Temperature: This feature displa
89activated, take action immediately by checking the system fans, chassis ventilation and room temperature to correct any problems.Note: The system ma
4 System Bios90ACPI configurationUse this feature to configure Advanced configuration and Power Interface (ACPI) power management settings for your s
91Note: Only available when ACPI is enabled on an ACPI-aware operating system.NUMA Support: Uses Non-Uniform Memory Access to improve CPU performance.
xi3 Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this devic
4 System Bios92Security SettingsThe BIOS provides a Supervisor and a User password. If you use both passwords, the Supervisor password must be set fi
93The Security screen then appears as follows:User Access Level: (Available when Supervisor Password is set as above) Available options are:• Full Acc
4 System Bios94The Security screen then appears as follows with both passwords set:The Security screen appears as follows with only the User Password
95Password Check: If set to Setup, a password is required to enter the Setup Utility. If set to Always, the system will prompt for a password at bootu
4 System Bios96System Management SettingsUse this feature to configure System Management settings.
97Product InformationThis submenu displays the following product information.• System Product Name• System Serial Number• Base Board Product Name• Bas
4 System Bios98IP Address: The BIOS will automatically display the IP address of the machine. This should be in decimal and in dotted quad form (i.e.
99Remote Access ConfigurationRemote Access: This allows you to enable Remote Access support. If Remote Access is set to Enabled, the following items w
4 System Bios100Terminal Type: Allows you to select the target terminal type for Console Redirection.VT-UTF8 Combo Key Support: Select Enabled to ena
101View Event Log: View the System Event Log.Mark All Events as Read: Marks all events as read.
xiiNotice: BSMIPower Supply Unit (PSU) statementPower supply unit (PSU) redundancy claim ensures that the system may continue to run normally in the e
4 System Bios102Clear Event Log: This option clears the Event Log memory of all messages.
103Boot SettingsThis submenu allows you to configure boot settings for the system.Retry Boot Devices: Select Enabled to allow the BIOS to attempt to r
4 System Bios104Boot Device PriorityThis feature allows you to specify the sequence of priority for the Boot Device.• 1st Boot Device• 2nd Boot Devic
105Hard Disk DrivesThis feature allows you to specify the boot sequence from all available hard disk drives. The settings are Disabled and a list of a
4 System Bios106CD/DVD DriveThis feature allows you to specify the boot sequence from all available removable drives.
107ExitSelect the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen.Save Changes and Exit: When you have completed the s
4 System Bios108configuration, and reboot the computer. Select Discard Changes and Exit from the Exit menu and press <Enter>.Discard Changes: S
109Load Optimal Defaults: To set this feature, select Load Optimal Defaults from the Exit menu and press <Enter>. Then, select OK to allow the B
4 System Bios110are designed for maximum system stability, but not for maximum performance.
5 System troubleshooting
xiiiLaserproduct klasse 1Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan straal.Declaration of Conformity for EU coun
5 System troubleshooting112Resetting the systemBefore going through in-depth troubleshooting, attempt first to reset the system using one of the meth
113BIOS error beep codesDuring POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur.Non-fatal
5 System troubleshooting114Initial troubleshooting checklistUse the checklist below to eliminate the possible cause for the problem you are encounter
115Hardware diagnostic testingThis section provides a more detailed approach to identifying a hardware problem and its source.Checking the boot-up sta
5 System troubleshooting116activity indicators for the hard drive(s), DVD-ROM drive, and any other device you may have installed.If any of these indi
117Specific problems and corrective actionsListed below are specific problems that may arise during the use of your server and their possible solution
5 System troubleshooting118Bootable DVD drive is not detected.Make sure the Boot option setting in the BIOS setup utility is configured to allow the
119• Try a different version of the software to see if the problem is with the copy you are using. If the other version runs correctly on the system,
5 System troubleshooting1202 Verify that the add-in video controller card is fully seated in its slot.3 Reboot the system for the changes to take eff
Appendix A: Server management tools
Appendix A: Server management tools122Server management overviewThe server management tools supported by this system are listed in the table below.To
123RAID configuration utilitiesIntel onboard SATA RAID CreationConfiguring Intel onboard SATA RAIDThis section briefly shows how to create RAID volume
Appendix A: Server management tools1248 Now that the RAID volume is created, you can press <ESC> or select option 5. Exit to exit.Assigning Hot
125Adaptec onboard SATA RAID CreationConfiguring Adaptec onboard SATA RAIDThis section explains briefly how to create a RAID volume with the Adaptec o
Appendix A: Server management tools12611 Now that the RAID volume is created, you can press <ESC> to exit.Assigning Hot Spare driveA hot spare
127Configuring LSI MegaRAID SAS 8204ELPThis section briefly shows how to create RAID with LSI MegaRAID SAS 8204ELP.Entering MegaRAID SAS RAID Configur
Appendix A: Server management tools1289 Select YES to Save Configuration and press any key to return to the Configuration menu.10 Press ESC to return
129MEGARAID SAS 8708EM2 RAID CREATIONThis section briefly shows how to create RAID with MegaRAID SAS 8708EM2.Entering MegaRAID SAS RAID Configuration
Appendix A: Server management tools1302 Click on Yes to initialize the new logical drives. You will see all the logical drives listed.3 Click on Home
131FLEX IO LSI 1078 SAS RAID CREATIONThis section briefly shows how to create RAID with Flex IO SAS RAID card.Entering Flex IO SAS RAID Configuration
ContentsInformation for your safety and comfort iiiRegulations and safety notices ix1 System tour 1Overview 2External and internal structure 3Front p
Appendix A: Server management tools1322 Click on Yes to initialize the new logical drives. You will see all the logical drives listed.3 Click on Home
Appendix B: Rack mount configuration
Appendix B:134
135Rack installation informationRack installation precautionsFollow the rack manufacturer's safety and installation instructions for proper rack
Appendix B:136• Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Careful consideration should b
137System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet.
Appendix B:138Vertical mounting hole patternThe four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figur
139Installing the system into the rackCaution! To minimize the chances of injuries, make sure that two or more people help in installing the server. T
Appendix B:1403 Attach the inner rails to both sides of the server.a Align the holes on the left and right inner rails to the hooks on the left and r
141b Push down the latches (2) to make sure the mounting rails are securely attached to the rack posts.
xviInstalling a heatsink 47Upgrading the processor 49Upgrading the system memory 52Installing a memory module: 56Removing a memory module: 57Installin
Appendix B:1425 Pull out the server mounting rails from the left and right mounting rails. Caution! To avoid personal injury, care should be taken w
1436 Install the server into the rack. a Insert the inner rails into the server mounting rails, then push the server into the rack (1) until you hear
Appendix B:1447 For security purposes, tighten the right and left thumbscrews on the front panel to secure the server to the front of the rack as ill
Appendix C: Acer Smart Console
Appendix C: Acer Smart Console146Using Acer Smart ConsoleAcer Smart Console has a user-friendly graphical user interface (GUI) and a standard Interne
147Note: KVM Remote Console Redirection needs to run in a JAVA environment. Ensure the JAVA Runtime Environment Tool is installed.Accessing Acer Smart
Appendix C: Acer Smart Console148Acer Smart Console user interfaceThe Acer Smart Console page opens once you have logged in. This page provides a cen
149Server HealthDisplays data related to the server's health, such as sensor readings and the event log. This menu has two options: Sensor Readin
Appendix C: Acer Smart Console150destination, please go to Alert section. To refresh the sensor status, just click Refresh.Event LogProvides a record
151ConfigurationAllows you to designate email recipients for notification of system alerts, configure the Date and Time, configure the LDAP (Lightweig
xviiConfirming loading of the operating system 116Specific problems and corrective actions 117Appendix A: Server management tools 121Server manageme
Appendix C: Acer Smart Console152AlertsAllows you to designate up to 15 email recipients for notification of system alerts. When alerts occur, the sy
1534 Enter a subject and message.5 Click Save.Date and TimeThe Date and Time option allows you to set the BMC date and time.LDAP (if available)The LDA
Appendix C: Acer Smart Console154Configuring LDAP settings1 On the LDAP Settings page and check Enable LDAP Authentication.2 Enter the required infor
155Mouse modeThe Mouse mode option allows you to set a mouse mode to control your mouse.Setting the mouse mode1 Select a mouse mode from the Mouse Mod
Appendix C: Acer Smart Console156settings by using DHCP (Dynamic Host Configuration Protocol) or manually.Configuring network settings1 On the Networ
157Configuring Dynamic DNS1 On the Dynamic DNS Settings page, check Enable Dynamic DNS.2 Enter the required information to access the Dynamic DNS serv
Appendix C: Acer Smart Console158SMTPThe SMTP option allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings.Configurin
159SSL UploadThe SSL Certificate option allows you to upload a SSL certificate manually.Uploading an SSL certificate1 On the SSL Upload page, click Br
Appendix C: Acer Smart Console160UsersThe Users option allows you to create, edit, delete, and view user accounts from the user list.To configure use
161interfaces. Operator privilege can not disable individual channels or change user access privileges.• Administrator: The administrator privilege ha
Appendix C: Acer Smart Console162KVM Remote Console RedirectionThe KVM Remote Console Redirection option allows you to start the KVM Remote Console u
163Launch SOLSOL allows you to launch the remote console by using Serial over LAN.Click Launch SOL. Select the Baud rate from the pull-down menu as yo
Appendix C: Acer Smart Console164Virtual MediaFloppy diskThis floppy disk option allows you to upload and share images via the BMC. These images will
165CD-ROM imageThis option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB application
Appendix C: Acer Smart Console166MaintenanceFirmware UpdateMaintenance allows you to upgrade the BMC firmware (including Acer Smart Console and FRU i
167IPMI configurationIPMI Configuration allows you to save the current configuration settings or to restore the settings to a previously-saved state.M
Appendix C: Acer Smart Console168• English Keyboard: The screen above shows the Virtual Keyboard in English. Click any key on the keyboard for your B
169Macro hotkeys.• Macro Hotkeys: Click this item to display the macro hotkey pop-up submenu. The hotkeys include the following:•<Ctrl> + <Al
Appendix C: Acer Smart Console170and then click Assign to assign the action to the hotkey.• Start: After an action is assigned to a hotkey, click Sta
171From the language settings pop-up menu select the language you want to use for console redirection. The language options are: English, Japanese, Ge
1 System tour
Appendix C: Acer Smart Console172Virtual Keyboard: Click this item to access the Virtual Keyboard submenu and use your virtual keyboard.Preferences s
173ExitYes: At the prompt, click Yes to exit from remote redirection.No: Click No to return to the current session.
Appendix C: Acer Smart Console174
175IndexAAdaptec onboard SATA RAIDconfiguring 125controllerenabling 125creation 125Adaptec onboard SATA RAID Config-uration Utilityentering
176Rrackinstalling 139rack installation 133mounting pattern 138precautions 135RAID Volumecreating 125rear panel 7SsafetyCD or DVD
Model Number : Serial Number: Purchase Date: Place of Purchase:Copyright © 2010. All Rights Reserved. Acer AR380 F1 SeriesUser Guide Acer AR380 F1
1 System tour2OverviewThe AR380 F1 is a high-performance 2U rack-mount dual-socket server that supports up to two new generations of Intel architectu
3External and internal structureFront panelThe illustration below shows the system front panel. With 3.5-inch HDD bays With 2.5-inch HDD bays
1 System tour4 No. Icon Component1 Optical drive2 Monitor port3 USB 2.0 ports4 LAN4 activity indicator5 LAN3 activity indicator6 System ID indicator/
5Front panel LED indicator status 16 Hot-plug HDD activity indicator 17 Hot-plug HDD status indicatorLED indicator LED color LED state StatusPower ind
1 System tour6LAN activity indicators(LAN1, LAN2LAN3LAN4) Green On LAN Link / No AccessGreen Blinking LAN AccessN/A Off Disconnect / IdleLED indicato
7Rear panel No. Component1 Power supply modules2 PS/2 mouse port3 PS/2 keyboard port4 Server management port (RJ-45) (10/100 Mbps)5 USB 2.0 ports6COM
1 System tour8Rear panel LED indicator status LAN port LED indicators LED indicator LED color LED state StatusSystem ID LED N/A Off NormalBlu
9Internal components No. Component1 Hard disk drive bay2System fan modules3 Memory modules4 Air duct5 PCI riser board bracket assembly6 Mainboard7
1 System tour10MainboardThe mainboard becomes accessible once you open the system. It should look like the figure shown below.
11No. Connector Description1 P1-DIMM3AP1-DIMM3BP1-DIMM3CP1-DIMM2AP1-DIMM2BP1-DIMM2CP1-DIMM1AP1-DIMM1BP1-DIMM1CDDR3 sockets for processor 12 CPU2 Proce
iiiInformation for your safety and comfortSafety instructionsRead these instructions carefully. Keep this document for future reference. Follow all wa
1 System tour1217 USB 4/5 Front panel accessible USB headers (USB4/5) 18 JL1 Chassis intrusion19 USB 6 Front panel accessible type A USB connector
1340 P2-DIMM1CP2-DIMM1BP2-DIMM1AP2-DIMM2CP2-DIMM2BP2-DIMM2AP2-DIMM3CP2-DIMM3BP2-DIMM3ADDR3 sockets for processor 241 USB7 Front panel accessible USB h
1 System tour14Mainboard jumper settings No. Jumper Description Default Setting1 JBT1 Clear CMOS Instead of pins, this jumper consists of contact pa
15Note: Jumpers not indicated are for test purposes only.5 JPB BMC Enabled Pins 1~2 (enable)6 JPG1 VGA Enable Pins 1~2 (enable)7 JPL1/JPL2GLAN1/GLAN
1 System tour16Mainboard LEDs No. LED Description State Status1 D20 BMC heartbeat LED Green blinking Normal2 LE1 Standby power LED Solid
2 System setup
2 System setup18Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site
19Connecting peripheralsCaution! The server operates on 100-127/200-240 VAC only. Do not connect the system to an incorrect voltage source.Refer to th
2 System setup20Turning on the systemAfter making sure that you have properly set up the system and connected all the required cables, you can now po
21Have an electrician check your power outlet.• Loose or improperly connected internal power cables.Check the internal cable connections. If you are n
iv• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings mus
2 System setup22Configuring the system OSAcer Smart Setup assists you to conveniently install your choice of operating system.Note: To purchase the A
23Turning off the systemThere are two ways to turn off the server — via software or via hardware. The software procedure below applies to a system run
2 System setup24
3 System upgrades
3 System upgrades26Installation precautionsBefore you install any server component, we recommend that you read the following sections. These sections
274 Place the system unit on a flat, stable surface.5 Open the system according to the instructions on page 43.6 Follow the ESD precautions described
3 System upgrades28Opening the serverCaution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it.
292 Install the top cover.(1) Place the top cover on the chassis so that the tabs on the cover align with the slots on the chassis.(2) Slide the top c
3 System upgrades30Configuring the storage devicesThe system supports up to four 3.5-inch hot-plug SAS/SATA hard disk drives. An optional optical dri
31order:Determining drive statusEach HDD carrier features two status LED indicators (see page 5) to display the hard drive status. If you are replacin
vgrounded power outlet. Contact your electrician for details.Warning! The grounding pin is a safety feature. Using a power outlet that is not properly
3 System upgrades32Removing and installing a 3.5” hard disk driveRemoving a 3.5” hard disk drive with carrier1 Observe the ESD precautions described
33(3) Pull the lever and slide the carrier from the chassis.4 Observe the post-installation instructions described on page 27.Installing a 3.5” hard d
3 System upgrades343 Lock the HDD carrier.4 Observe the post-installation instructions described on page 27.Removing and installing a 2.5” hard disk
35(4) Grasp the lever and pull the carrier from the chassis.4 Observe the post-installation instructions described on page 27.Installing a 2.5” hard d
3 System upgrades363 Lock the HDD carrier.Observe the post-installation instructions described on page 27Removing the 2.5” Carrier Cage1 Observe the
372 Replace the four screws of the HDD cage.3 Pug the power and data cables of the carrier hard drives.4 Install the top cover. See page 28.5 Observe
3 System upgrades385 Pull the tab away from the drive and push the drive out of the system.(3)6 Remove the ODD carrier frame.
39Installing an optical drive1 Remove the ODD slot cover if present.2 Install the ODD carrier frame to the ODD with the four screws.
3 System upgrades403 Insert the ODD into the system chassis. The drive is properly inserted if you hear a click and the locking tab locks into place
41Installing and removing the power supplyThe server has a single 720-Watt power supply, capable of operating at 100 - 240 input volts.WARNING! To red
viCAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Disp
3 System upgrades42Power supply failureIf the power supply unit fails, the system will shut down and you will need to replace the power supply unit.
434 Push the new power supply module into the power bay until it clicks into place.5 Plug the AC power cord back into the module and power up the serv
3 System upgrades442 Place the air duct on the chassis so that the tabs on the air duct align with the slots on the chassis.Caution: Do not pinch or
453 Remove the fan module.(1) Push the fan clip handles inwards.(2) Pull the fan up and away from the chassis.4 Install the new fan module.(1) Insert
3 System upgrades46Replacing the processor and heatsink Notes:• Always connect the power cord last and always remove it before adding, removing or ch
475 Using a screwdriver, loosen the heatsink screws from the mainboard.6 Lift the heat sink away from the processor.7 Lay down the heat sink in an upr
3 System upgrades482 Do not apply any thermal grease to the heatsink or the CPU die; the required amount has already been applied.3 Place the heatsin
49Upgrading the processorProcessor configuration guidelinesThe server supports two LGA 1366 processor sockets supporting dual-core or quad-core Intel
3 System upgrades50(4) Grasp the installed processor by its edges and lift it out of its socket.(5) Store the old processor inside an anti-static bag
51(4) Engage the load lever back into place.10 Apply the thermal interface material.(1) Use an alcohol pad to wipe off the old thermal grease from bot
vii• pain, swelling or throbbing• stiffness or tightness• coldness or weaknessIf you have these symptoms, or any other recurring or persistent discomf
3 System upgrades52Upgrading the system memorySystem memory interfaceThe system has eighteen DIMM slots. Each CPU controls nine slots. The DIMM slots
53Dual processor configuration*SR/DR RDIMM only3 DIMM per channel configuration is only available for single/dual rank RDIMM. UDIMM and Quad rank RDIM
3 System upgrades54Mirroring mode:• For mirroring mode, the memory contains a primary image and a copy of the primary image. Therefore, the effective
55• 16GB DIMM is only supported for Intel Xeon 5600 series processor.• Please refer to the User Guide for complete population for both single and dual
3 System upgrades56Memory identificationGenerally, there are some memory information printed on the label of the DIMM module. Different vendors may h
572 Locate the DIMM slot on the mainboard.3 Install the memory module.a Align then insert the DIMM into the socket (1).b Push the DIMM to the socket u
3 System upgrades581 Remove the memory module.a Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1).b Gently pull
59Installing an expansion cardYour server has a preinstalled riser card designed specifically for use in the 2U rackmount chassis. Depending on the ty
3 System upgrades604 Insert the card.5 Close the restraining latch.6 Connect the appropriate cables to the card.7 Observe the post-installation instr
612 Unclip the restraining latch and open in the direction shown below (1).3 Remove the slot shield (2).4 Insert the card.
viii• Blink frequently to keep your eyes from drying out.Display• Keep your display clean.• Keep your head at a higher level than the top edge of the
3 System upgrades625 Close the restraining latch.6 Connect the appropriate cables to the card.7 Observe the post-installation instructions on page 27
633 Remove the PCI slot shield.4 Insert the add-on card into the riser card.5 Close the restraining latch.6 Connect the appropriate cables to the card
3 System upgrades64
4 System Bios
4 System Bios66IntroductionThis chapter describes the BIOS Setup Utility for your server. The AMI ROM BIOS is stored in a Flash EEPROM and can be eas
67Warning! Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In
4 System Bios68Main setupWhen you first enter the BIOS setup utility, you will enter the main setup screen. You can always return to the main setup s
69ProcessorThe BIOS will automatically display the status of the processor used in your system and indicate the CPU type used.Speed: This item display
4 System Bios70Advanced SettingsUse the arrow keys to select Boot Setup and press <Enter> to access the submenu items:
71Boot FeaturesQuick Boot: Skip certain tests during POST to reduce the time needed for system boot.Quiet Boot: Allows the bootup screen options to be
ixRegulations and safety noticesFCC noticeThis device has been tested and found to comply with the limits for a Class A digital device pursuant to Par
4 System Bios724_Second_Override, the system will power off when you press the power button for four seconds or longer.Restore on AC Power Loss: Use
73Ratio to CMOS Setting: Select Manual to manually configure the CPU Ratio. Select Auto to allow the BIOS to automatically configure the CPU Ratio bas
4 System Bios74Adjacent Cache Line Prefetch: The CPU fetches the cache line for 64 bytes if this option is set to Disabled. The CPU fetches both cach
75Intel C-STATE Tech: If Enabled, C-State is set by the system automatically to either C2, C3 or C4.C-State package limit setting: If set to Auto, the
4 System Bios76Advanced Chipset ControlThe items included in the Advanced Chipset Settings submenu are listed below:
77CPU Bridge ConfigurationQPI Links Speed: This feature selects QPI data transfer speed.Important: The following feature is only available when QPI Li
4 System Bios78Patrol Scrubbing: A memory error-correction scheme that works in the background looking for and correcting resident errors.Throttling
79NorthBridge Chipset ConfigurationIntel I/OAT: Significantly reduces CPU overhead by leveraging CPU architectural improvements, freeing resources for
4 System Bios80Active State Power-Management: Uses power management for signal transactions between the PCI Express L0 and L1 Links. Select Enabled t
81USB 2.0 Controller: Select Enabled to activate the onboard USB 2.0 controller.Note: Only available when USB Functions is set to Disabled. Otherwise,
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