Acer Network Device Altos R520 Bedienungsanleitung PDF herunterladen (Seite 139)

129

Troubleshooting

This chapter helps you identify and solve problems that might occur

while you are using the system.

For any issue, first ensure that you are using the latest firmware and

files. Firmware upgrades include updates for BIOS, the BMC, FRUSDR,

and the HSC. In addition to the server firmware and files, make sure to

update any drivers used for components you have installed in your

system, such as video drivers, network drivers and SAS drivers.

If you are unable to resolve your server problems on your own, contact

your dealer or local Acer representative for assistance.

Resetting the system

Before going through in-depth troubleshooting, attempt first to reset

the system using one of the methods below.

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Problems following initial system installation

Problems that occur at initial system startup are usually caused by an

incorrect installation or configuration. Hardware failure is a less

frequent cause. If the problem you are experiencing is with a specific

software application, see "There is problem with the application

software" on page 136.

To do t his Press

Soft boot reset to clear the system memory and reload the

operating system.

Ctrl+Alt+Del

Clear system memory, restart POST, and reload the OS. Reset button*

Cold boot reset. Turn the system power off and then on.

This clears system memory, restarts POST, reloads the OS

and halts power to all peripherals.

Power button

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Acer Network Device Altos R520 Bedienungsanleitung Seite 139