Acer Aspire 5920G Series Technical Information

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Aspire 5920G Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
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1 2 3 4 5 6 ... 103 104


Seite 1 - Service Guide

Aspire 5920G SeriesService Guide

Seite 2 - Revision History

4 Chapter 1EnvironmentT Temperature:t Operating: 5ºC to 35ºCt Non-operating: -20ºC to 65ºCT Humidity (non-condensing):t Operating: 20%~80%t Non-operat

Seite 3 - Disclaimer

94 Chapter 6Keyboard 12KB-FV1 Chapla Internal Standard 85KS Black Belgium (change +-*/ location)KB.INT00.204Keyboard 12KB-FV1 Chapla Internal Standard

Seite 4 - Conventions

Chapter 6 95LCD BRACKET W/HINGE - L 33.TG607.001LCD BRACKET W/HINGE - R 33.TG607.002LCD MODULE 12.1 WXGA W/ANTENNA 2 WIRE W/CCD 6M.TG607.002LCD 12.1

Seite 5


Seite 6

Chapter 6 97LCD 12.1 IN. TFT WXGAG GLARE AU B121EW03-V4 LF 185NIT 25MSLK.12105.008LCD INVERTER BOARD 19.TG607.001LCD CABLE 50.TG607.006LCD BRACKET W/H

Seite 7 - System Specifications

98 Chapter 6SCREW M1.6*4.0-I (NI)(NYLOK) 86.FR6V7.003SCREW M2.0*6-I-BNI(NYLOK) 86.TG607.001SCREW M2.0*1.8 I (NI)(NYLOK) 86.TG607.002SCREW M2.0*1.5-I(N

Seite 8

Chapter 1 5System Block Diagram

Seite 9

6 Chapter 1Board LayoutTop View1 CN15 Battery Connector 16 CN26 IEEE 1394 Connector2 U22 CPU Socket 17 CN28 Optical Disk Drive Connector3 CN20 Fan Con

Seite 10 - Environment

Chapter 1 7Bottom View1 CN2 12 U7 DDR2 SDRAM IC2 CN1 LCD Connector 13 CN9 Card Bus Socket3 CN3 MDC Connector 14 U114 CN5 Email Board Connector 15 U10

Seite 11 - System Block Diagram

8 Chapter 1Your Acer Notebook tourAfter knowing your computer features, let us show you around your new Aspire computer.Front View# Icon Item Descript

Seite 12 - Board Layout

Chapter 1 9Closed Front View5 Wireless communication button/indicatorEnables/disables the wireless function. Indicates the status of wireless LAN comm

Seite 13 - Bottom View

10 Chapter 1Left View5 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman).6 Microphone-in jack Accepts input from exte

Seite 14 - Your Acer Notebook tour

Chapter 1 11Right ViewRear view# Icon Item Description1 Optical drive Internal optical drive; accepts CDs or DVDs (slot-load or tray-load depending on

Seite 15 - Closed Front View

12 Chapter 1Base viewIndicatorsThe computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer

Seite 16 - Left View

Chapter 1 13NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.Easy-Launch

Seite 17 - Rear view

IIRevision HistoryPlease refer to the table below for the updates made on Aspire Chapla service guide.Date Chapter Updates

Seite 18 - Indicators

14 Chapter 1Touchpad BasicsThe following teaches you how to use the touchpad:T Move your finger across the touchpad (2) to move the cursor. T Press th

Seite 19 - Easy-Launch Buttons

Chapter 1 15Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and twelve function keys.

Seite 20 - Touchpad Basics

16 Chapter 1Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output,

Seite 21 - Using the Keyboard

Chapter 1 17Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center of your keyboard.To type:The Euro symbol1. Open a text e

Seite 22 - Hot Keys

18 Chapter 1Acer Empowering TechnologyAcer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage you

Seite 23 - Special Key

Chapter 1 19Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you m

Seite 24 - Acer Empowering Technology

20 Chapter 1Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from

Seite 25

Chapter 1 21Battery statusFor real-time battery life estimates based on current usage, refer to the time shown in the “Remaining Battery Life” field.F

Seite 26 - Acer ePower Management

22 Chapter 1Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed

Seite 28

IIICopyrightCopyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

Seite 29 - Chapter 1 23

24 Chapter 1Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives t

Seite 30 - Acer eLock Management

Chapter 1 25Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the

Seite 31 - Acer eRecovery Management

26 Chapter 1Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status.

Seite 32 - Acer eSettings Management

Chapter 1 27Launching the Acer OrbiCamTo launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen.ORClick Start > All programs

Seite 33 - Launching the Acer OrbiCam

28 Chapter 1Using the System UtilitiesNOTE: The system utilities work under Microsoft Windows XP only.Acer GridVista (dual-display compatible)NOTE: Th

Seite 34 - Using the System Utilities

Chapter 1 29NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.Launch ManagerLa

Seite 35 - Launch Manager

30 Chapter 1Hardware Specifications and ConfigurationsNOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN functio

Seite 36

Chapter 1 31NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On ab

Seite 37

32 Chapter 1 LAN InterfaceItem SpecificationChipset Broadcom 5787MSupports LAN protocol 10/100/1000 EthernetGiga LANLAN connector type RJ45LAN connect

Seite 38

Chapter 1 33Drive FormatDisks122Spindle speed (RPM)4200 RPM 4200 RPM 4200 RPMPerformance SpecificationsBuffer size 2048KB 8192KB 8192KBInterface ATA/

Seite 39 - Hard Disk Drive Interface

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

Seite 40

34 Chapter 1 Mono or Stereo StereoResolution 18 bit stereo full duplexCompatibility HD audio Interface; S/PDIF output for PCM or AC-3 contentSampling

Seite 41 - Keyboard

Chapter 1 35 Total number of keypads 88-/89-keyWindows logo key YesInternal & external keyboard work simultaneouslyPlug USB keyboard to the USB po

Seite 42

36 Chapter 1Support Color 262K colors (RGB 6-bit data driver)262,144 262,144 262,144Viewing Angle (degree)Horizontal: Right/LeftVertical: Upper/Lower4

Seite 43 - System Utilities

Chapter 2 37BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

Seite 44 - Navigating the BIOS Utility

38 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T

Seite 45 - Information

Chapter 2 39InformationNOTE: The system information is subject to different models.Parameter DescriptionCPU Type / CPU Speed This field shows the CPU

Seite 46

40 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Seite 47

Chapter 2 41The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

Seite 48 - Security

42 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.Phoenix TrustedCore(tm

Seite 49 - Setting a Password

Chapter 2 43The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

Seite 50 - Changing a Password

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

Seite 51 - Chapter 2 45

44 Chapter 2Removing a PasswordFollow these steps:1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The

Seite 52

Chapter 2 45If the new password and confirm new password strings do not match, the screen will display the following message.

Seite 53

46 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette dri

Seite 54 - BIOS Flash Utility

Chapter 2 47ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Seite 55 - Chapter 3

48 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or

Seite 56 - General Information

Chapter 3 51This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

Seite 57 - Chapter 3 53

52 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Seite 58 - Screw List

Chapter 3 53Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

Seite 59 - Removing the Battery Pack

54 Chapter 3Screw ListItem Description Part NumberA SCREW M2.5*3(NL) 86.TAVV5.001B SCREW M2.5*6(NL) 86.TAVV5.002C SCREW M2.5*10(NL) 86.TAVV5.003D SCRE

Seite 60 - Removing the ODD Module

Chapter 3 55Removing the Battery Pack1. Unlock the battery lock (move the battery lock to the right).2. Slide the battery release latch then remove th

Seite 62 - 58 Chapter 3

56 Chapter 3Removing the HDD Modules/ODD Module/Memory/Wireless LAN Card/VGA Board/Thermal Module and the LCD Module To access the intenal laptop comp

Seite 63

Chapter 3 579. Remove the memory from the DIMM socket (If the notebook has two memory, then repeat this step). 10. Disconnect the main and auxiliary a

Seite 64 - 60 Chapter 3

58 Chapter 316. Unscrew the four spring screws and remove the two screws fastening the thermal module.17. Remove one screw from inside the battery com

Seite 65 - Disassembling the Main Unit

Chapter 3 59Removing the Keyboard and LCD Module1. Disconnect the speaker, DC-In, and system fan cables.2. Turn the notebook over and gently pry up th

Seite 66 - Removing the MDC Card Module

60 Chapter 39. Pull out the wireless LAN antennas from the cable holders as shown.10. Remove the four screws securing the hinges.11. Detach the LCD mo

Seite 67 - Removing the Main Board

Chapter 3 61Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. Remove the two screws fastening the upper c

Seite 68 - Removing the Touchpad Board

62 Chapter 3Removing the Subwoofer10. Disconnect the subwoofer cable from the main board.11. Remove the four screws fastening the subwoofer.12. Remove

Seite 69 - Removing the Speaker

Chapter 3 63Removing the USB Board16. Remove the screw fastening the USB board.17. Lift the USB board and disconnect the USB board cable.18. Remove th

Seite 70 - Disassembling the LCD Module

64 Chapter 3Removing the DC Cable and Jack23. Turn over the lower case and use a flat screwdriver to gently push the DC jack upwards.24. Turn the lowe

Seite 71 - Disassembling the ODD Module

Chapter 3 65Removing the Launch Key Board31. Remove the four screws fastening the launch key board.32. Disconnect the launch key board cable as shown.

Seite 72 - 68 Chapter 3

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many features:Operating systemT Genuine Windows® VistaTM CapableT Genuine Windows® Vista

Seite 73 - Troubleshooting

66 Chapter 3Disassembling the LCD Module1. Remove the six screw rubbers as shown.2. Then remove the six screws fastening the LCD bezel.3. Detach the L

Seite 74 - System Check Procedures

Chapter 3 679. Remove the two screws fastening the right LCD bracket and detach it.10. Disconnect the LCD cable from the LCD.11. Detach the CMOS cable

Seite 76 - Check the Power Adapter

Chapter 4 67Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

Seite 77 - Touchpad Check

68 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Seite 78

Chapter 4 69If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory checkMemory errors might stop

Seite 79 - Index of Error Messages

70 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Seite 80 - Error Message List

Chapter 4 71Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in Control Panel2. In P

Seite 81 - Chapter 4 75

72 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

Seite 82 - Phoenix BIOS Beep Codes

Chapter 4 73Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.

Seite 83 - Chapter 4 77

2 Chapter 1AudioT Intel® High Definition audio supportT Two built-in Acer 3DSonic stereo speakers (1W)T Realtek ALC268 Audio Code with Dolby®T Sound B

Seite 84 - 78 Chapter 4

74 Chapter 4Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet

Seite 85 - Chapter 4 79

Chapter 4 75Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter

Seite 86 - Power-Related Symptoms

76 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Seite 87

Chapter 4 7746h 2-1-2-3 Check ROM copyright notice48h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video

Seite 88

78 Chapter 48Ch Initialize floppy controller8Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus

Seite 89 - Intermittent Problems

Chapter 4 79D2h Unknown interruptCode BeepsE0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h

Seite 90 - Undetermined Problems

80 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Seite 91 - Top View

Chapter 4 81Battery can’t be charged See “Check the Battery Pack” on page 71. Battery packSystem boardPCMCIA-Related SymptomsSymptom / Error Action in

Seite 92

82 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 84.Battery fuel g

Seite 93 - Chapter 6

Chapter 4 83Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Seite 94

Chapter 1 3T Fast infrared (FIR) portT External display (VGA) portT S-video/TV-out (NTSC/PAL) portT Headphones/speaker/line-out port with S/PDIF suppo

Seite 95

84 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Seite 96

Chapter 5 85Top View1 CN15 Battery Connector 16 CN26 IEEE 1394 Connector2 U22 CPU Socket 17 CN28 Optical Disk Drive Connector3 CN20 Fan Connector 18 C

Seite 97

86 Chapter 5Bottom View1 CN2 12 U7 DDR2 SDRAM IC2 CN1 LCD Connector 13 CN9 Card Bus Socket3 CN3 MDC Connector 14 U114 CN5 Email Board Connector 15 U10

Seite 98

Chapter 6 87This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire Chapla. Refer to this chapter whenever

Seite 99

88 Chapter 6Aspire Chapla Exploded DiagramCategory No. Part Name and Description Acer Part No.ADAPTERADAPTER 65W 3 PIN Delta SADP-65KB DBRF LFAP.06501

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92 Chapter 6120GB HGST 2.5" 5400RPM SATA HTS541612J9SA00 SURUGA-B LF F/W: C70PKH.12007.010120GB TOSHIBA 2.5" 5400rpm 120GB MK1237GSX Gemini

Seite 104

Chapter 6 93Keyboard 12KB-FV1 Chapla Internal Standard 85KS Black Spanish (change +-*/ location)KB.INT00.178Keyboard 12KB-FV1 Chapla Internal Standard

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