Acer KB.I140A.074 Technical Information

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Aspire 3810T/3810TZ Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
Seitenansicht 0
1 2 3 4 5 6 ... 99 100

Inhaltsverzeichnis

Seite 1 - Service Guide

Aspire 3810T/3810TZ SeriesService GuidePRINTED IN TAIWANService guide files and updates are availableon the ACER/CSD web; for more information, please

Seite 2 - Revision History

4 Chapter 1System Block Diagram

Seite 3 - Disclaimer

94 Chapter 6SPEAKERCategory Part Name and Description Acer Part No.SPEAKER 23.PCR0N.002

Seite 4 - Conventions

Chapter 1 5Board LayoutTop ViewAspire 3810T/3810TZ M/B layout and connector locationTOP viewNo. Name Description1 CN1 CCD cable CNTR2 CN2 MMB cable CN

Seite 5

6 Chapter 1Bottom ViewBottom viewNo. Name Description11 CN9 Battery CNTR12 CN10 PCI-E socket13 CN11 SIM card socket14 CN12 PCI-E socket15 CN13 Power c

Seite 6

Chapter 1 7Your Acer Notebook tourAfter setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new Ac

Seite 7 - System Specifications

8 Chapter 1Closed Front View7 Click buttons (left and right)The left and right buttons function like the left and right mouse buttons.8 Palmrest Comfo

Seite 8

Chapter 1 9Rear viewLeft ViewNo. Icon Item Description1 Battery bay Houses the computer's battery pack.No. Icon Item Description1 DC-in jack Conn

Seite 9 - Environment

10 Chapter 1Right ViewNo. Icon Item Description1 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick

Seite 10 - System Block Diagram

Chapter 1 11Base viewNo. Icon Item Description1 Battery bay Houses the computer's battery pack.2 Battery lock Locks the battery in position.3 Mem

Seite 11 - Board Layout

12 Chapter 1Touchpad BasicsThe following teaches you how to use the touchpad: Move your finger across the touchpad (2) to move the cursor.  Press th

Seite 12 - Bottom View

Chapter 1 13Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys

Seite 13 - Your Acer Notebook tour

IIRevision HistoryPlease refer to the table below for the updates made on Aspire 3810T/3810TZ service guide.Date Chapter Updates

Seite 14 - Closed Front View

14 Chapter 1Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows keyPressed alone, this key has the sa

Seite 15 - Rear view

Chapter 1 15Hot KeysThe computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume

Seite 16 - Right View

16 Chapter 1The Euro symbol1. Open a text editor or word processor.2. Hold <Alt Gr> and then press the<5> symbol at the upper-center of th

Seite 17 - Base view

Chapter 1 17Using the system utilitiesAcer GridVista (dual-display compatible)NOTE: This feature is only available on certain models.To enable the dua

Seite 18 - Touchpad Basics

18 Chapter 13. Enjoy the convenience of a well-organized desktop.NOTE: Please ensure that the resolution setting of the second monitor is set to the m

Seite 19 - Using the Keyboard

Chapter 1 19If you wish to change your settings at any time, run Acer Backup Manager from the Start menu and go through the steps outlined above.Power

Seite 20 - Windows Keys

20 Chapter 1This chapter will guide you through each process. NOTE: This feature is only available on certain models. For systems that do not have a b

Seite 21 - Special Key

Chapter 1 21NOTE: Create a factory default image when you want to burn a bootable disc that contains your computer's entire operating system as i

Seite 22 - The US dollar sign

22 Chapter 110. Remove the recovery disc from the optical drive once the restore is complete. Do this before rebooting your computer.NOTE: This featur

Seite 23 - Using the system utilities

Chapter 1 23NOTE: While watching videos, optical discs or slideshows, your screensaver and power-saving features are unavailable.NOTE: For more detail

Seite 24 - Acer Backup Manager

IIICopyrightCopyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

Seite 25 - Acer eRecovery Management

24 Chapter 1Clicking the stop button will stop the movie playback, and return you to the Cinema main screen. At the bottom of the screen are buttons t

Seite 26 - Burn backup discs

Chapter 1 25Audio:Use Speaker Environment to choose between Headphones, SPDIF, 2 Speakers or more speakers depending on your audio equipment.Output Mo

Seite 27

26 Chapter 1MusicFor convenient access to your music collection, click Music to open the Music homepage.Select the folder, CD or category that contain

Seite 28 - Acer Arcade Deluxe

Chapter 1 27Hardware Specifications and ConfigurationsProcessorSecond Level CacheSystem Memory Lan InterfaceWireless LANPointing DeviceItem Specificat

Seite 29 - Player controls

28 Chapter 1Bluetooth InterfaceHard Disk Drive InterfaceAudio InterfaceLCD panelCard SlotWebCAMItem SpecificationModule FOX_BRM_2.0 F/W T60H928.11Ante

Seite 30 - Advanced

Chapter 1 29Key BoardI/OButtonSoftwarePower ManagementItem SpecificationController Darfon AC4TType (AVAP) Silm 13.3" 301.12 x 113.44 x 4.7 (Max/T

Seite 31 - Slideshow settings

30 Chapter 1LED Status IndicatorSecurity FeaturesFANPhysical CharacteristicsItem SpecificationPower Status 1 (Blue/Orange flash)1st Battery Status 1

Seite 32 - Online Media

Chapter 2 31BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

Seite 33

32 Chapter 2Invoking BIOS SetupThe setup function can only be invoked by pressing F2 when Press <F2> to enter Setup message is prompted on th

Seite 34

Chapter 2 33MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Seite 35 - Power Management

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGESDenotes actual messages that appear on screen.NOTE Gives bits and pieces

Seite 36 - Physical Characteristics

34 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

Seite 37 - System Utilities

Chapter 2 35SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

Seite 38 - Invoking BIOS Setup

36 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

Seite 39 - Parameter Description

Chapter 2 374. If desired, you can opt to enable the Password on boot parameter.5. When you are done, press u to save the changes and exit the BIOS Se

Seite 40

38 Chapter 2If the current password entered does not match the actual current password, the screen will show you the Setup Warning.If the new password

Seite 41 - Security

Chapter 2 39ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Seite 42 - Setting a Password

40 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions: New versions of system programs New features or

Seite 43 - Changing a Password

Chapter 3 41This chapter contains step-by-step procedures on how to disassemble the notebook computer Aspire 3810T/3810TZ for maintenance and troubles

Seite 44

42 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Seite 45

Chapter 3 43Disassembly Procedure FlowchardThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

Seite 46 - BIOS Flash Utility

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

Seite 47 - Chapter 3

44 Chapter 3Removing the Battery Pack1. Release the battery.2. Slide the battery latch then remove the battery.NOTE: Battery has been highlighted with

Seite 48 - General Information

Chapter 3 45Removing the HDD and RAM3. Remove three screws on the HDD cover and remove HDD. 4. Remove the screw on RAM cover and remove Both of RAMNOT

Seite 49 - Chapter 3 43

46 Chapter 3Remove keyboard5. Disconnect five latches on the keyboard. 6. Remove the FFC behind the keyboard.7. Remove Touch Pad FFC and lamp FFC.Remo

Seite 50 - Removing the Battery Pack

Chapter 3 479. Remove all of the screws on the back of the notebook.10. Remove screw on the upper case.Type NumberM2*5(4.5D*0.8T) 15(Red)M2*4(4.5D*0.5

Seite 51 - Removing the HDD and RAM

48 Chapter 311. Remove the dummy card.12. Remove upper case and disconnect the connection between the audio board and upper case.13. Disconnect all of

Seite 52 - Remove FFC of main board

Chapter 3 4915. Remove the FFC of Bluetooth and SSD board.16. Remove the connector of camera and the FFC of card reader board.Remove wireless card and

Seite 53 - Type Number

50 Chapter 318. Release the screw of fan and take off it.19. Loose four screws and remove it.Type NumberM2*4(4.5D*0.5T) 2Type NumberM2*4(4.5D*0.5T) 4

Seite 54 - 11. Remove the dummy card

Chapter 3 51Remove Main board20. Remove connection CRT board and USB board.21. Loose two screw on the main board.Type NumberM2*4(4.5D*0.5T) 2

Seite 55 - M2*5*3 2

52 Chapter 322. Remove DC in connector and remove the whole main board.23. Remove four screws on the thermal pipe and remove it.Type NumberM2*3 4

Seite 56 - M2*4(4.5D*0.5T) 4

Chapter 3 53Remove I/O board and Panel24. Remove seven screws on the bezel.25. Release connection of audio board and panel and remove the panel.Type N

Seite 58 - 52 Chapter 3

54 Chapter 326. Loose two screws on SSD board and remove it.27. Loose two screws on the Card Reader board and remove it.Type NumberM2*4(4.5D*0.5) 2Typ

Seite 59 - Remove I/O board and Panel

Chapter 3 5528. Loose two screws on Audio board and Remove it.29. Remove three screws on VGA board and remove it.Type NumberM2*4(4.5D*0.5T) 2Type Numb

Seite 60 - M2*4(4.5D*0.5) 2

56 Chapter 330. Remove three screws on USB board and remove it.NOTE: Replace the USB Board need to flash new UUIDDisassembly LCM module31. Remove four

Seite 61 - M2*4(4.5D*0.5T) 3

Chapter 3 5734. Remove four steal parts to take off panel.35. Remove LCM cable on the back of panel.

Seite 62 - Disassembly LCM module

58 Chapter 3Disassembling the External ModuleDisassembling the HDD Module1. Remove the four screws from both side of HDD and divide them.Type NumberM2

Seite 63 - Chapter 3 57

Chapter 4 59Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

Seite 64 - Disassembling the HDD Module

60 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Seite 65 - Troubleshooting

Chapter 4 61Memory checkMemory errors might stop system operations, show error messages on the screen, or hang the system.1. Boot from the diagnostics

Seite 66 - System Check Procedures

62 Chapter 4From Hardware:1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).

Seite 67 - Power System Check

Chapter 4 63Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

Seite 68 - Touchpad Check

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:Operating system Genuine Windows Vista®NOTE: Windowsl® Vista® Capable PCs

Seite 69

64 Chapter 4Index of Error MessagesError Code ListError Message List Error Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Upd

Seite 70 - Index of Error Messages

Chapter 4 65System battery is dead - Replace and run SetupReplace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot syste

Seite 71

66 Chapter 4Error Message ListInvalid System Configuration Data BIOS ROMSystem boardI/O device IRQ conflict Run “Load Default Settings” in BIOS Setup

Seite 72 - Error Message List

Chapter 4 67InsydeH2O BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06

Seite 73 - InsydeH2O BIOS Beep Codes

68 Chapter 445h POST device initialization46h 2-1-2-3 Check ROM copyright notice48h Check video configuration against CMOS49h Initialize PCI bus and d

Seite 74

Chapter 4 698Ah Initialize Extended BIOS Data Area8Bh Test and initialize PS/2 mouse8Ch Initialize floppy controller8Fh Determine number of ATA drives

Seite 75

70 Chapter 4C5h PnPnd dual CMOS (optional)C6h Initialize notebook docking (optional)C7h Initialize notebook docking lateC8h Force check (optional)C9h

Seite 76

Chapter 4 71Index of Symptom-to-FRU Error MessageLCD-Related SymptomsIndicator-Related SymptomsPower-Related SymptomsSymptom / Error Action in Sequenc

Seite 77 - Power-Related Symptoms

72 Chapter 4PCMCIA-Related SymptomsMemory-Related SymptomsSpeaker-Related SymptomsPower Management-Related SymptomsThe system doesn’t power-off. Power

Seite 78 - Speaker-Related Symptoms

Chapter 4 73The system doesn’t enter standby mode after closing the LCDSee “Save to Disk (S4)” on page 29.LCD cover switchSystem boardThe system doesn

Seite 79

2 Chapter 1Storage subsystem 2.5" hard disk drive/ solid state drive 5-in-1 card readerCommunication Integrated Acer Crystal Eye webcam* Wi-F

Seite 80 - Modem-Related Symptoms

74 Chapter 4Peripheral-Related SymptomsKeyboard/Touchpad-Related SymptomsModem-Related SymptomsNOTE: If you cannot find a symptom or an error in this

Seite 81 - Intermittent Problems

Chapter 4 75Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Seite 82 - Undetermined Problems

76 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Seite 83 - Chapter 5

Chapter 5 77Top ViewAspire3810T/3810TZ M/B layout and connector locationTOP viewNo. Name Description1 CN1 CCD cable CNTR2 CN2 MMB cable CNTR3 CN3 LVDS

Seite 84

78 Chapter 5Bottom ViewBottom viewNo. Name Description11 CN9 Battery CNTR12 CN10 PCI-E socket13 CN11 SIM card socket14 CN12 PCI-E socket15 CN13 Power

Seite 85 - Chapter 6

Chapter 6 79This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3810T/3810TZ. Refer to this chapter whe

Seite 86 - 80 Chapter 6

80 Chapter 6Aspire 3810T/3810TZ Exploded Diagram

Seite 89 - Aspire 3810T/3810TZ FRU List

Chapter 6 83Aspire 3810T/3810TZ FRU ListAccessoryAdapterCategory Part Name and Description Acer Part No.WIRELESS ANTENNA LEFT 50.PCR0N.013WIRELESS ANT

Seite 90 - 84 Chapter 6

Chapter 1 3Environment Temperature:z operating: 5°C to 35°Cz Non-operating: -20°C to 65°C Humidity (non-condensing):z operating: 20%~80%z Non-operat

Seite 91 - Chapter 6 85

84 Chapter 6BatteryBoardCategory Part Name and Description Acer Part No.BATTERY PANASONIC LI-ION 3S2P PANASONIC 6 CELL 5800MAH MAIN COMMON W/ HALOGEN

Seite 92 - 86 Chapter 6

Chapter 6 85OPTION 3G MODULE GTM382EL LC.21300.007QUALCOMM 3G MODULE GOBI2000 LC.21300.011SSD TRANSFER BOARD 55.PCR0N.005CARD READER BOARD 55.PCR0N.00

Seite 93 - CASE/COVER/BRACKET ASSEMBLY

86 Chapter 6CableCategory Part Name and Description Acer Part No.POWER CORD 3PIN EUR 27.AAMVN.002POWER CORD 3PIN SOUTH AFRICA 27.AAMVN.008POWER CORD 3

Seite 94 - 88 Chapter 6

Chapter 6 87CamraCASE/COVER/BRACKET ASSEMBLYTOUCHPAD CABLE 50.PCR0N.009LED BOARD CABLE 50.PCR0N.001CCD CABLE 50.PCR0N.012LED LCD CABLE 50.PCR0N.011Cat

Seite 95 - HDD/HARD DISK DRIVER

88 Chapter 6FANHDD CONNECTOR 20.PCR0N.001HDD BRACKET 33.PCR0N.002LCD COVER 13.3" SILVER 60.PCR0N.006LCD BEZEL 13.3" W/CCD HOLE 60.PCR0N.005L

Seite 96 - KEYBOARD

Chapter 6 89HDD/HARD DISK DRIVERCategory Part Name and Description Acer Part No.HDD SEAGATE 2.5" 5400RPM 160GB ST9160310AS CROCKETT SATA LF F/W:0

Seite 97 - Chapter 6 91

90 Chapter 6HEATSINKKEYBOARDCategory Part Name and Description Acer Part No.THERMAL PIPE 60.PCR0N.004HEATSINK 60.PCR0N.003Category Part Name and Descr

Seite 98 - MICROPHONE

Chapter 6 91LCMKEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK SPANISH GLOSSYKB.I140A.079KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 86KS BLA

Seite 99 - MISCELLANEOUS

92 Chapter 6MIAN BOARDMEMORYMICROPHONECategory Part Name and Description Acer Part No.MAINBOARD JM31_MS INTEL LF GS45 UMA SU9400MB.PCR0B.001MAINBOARD

Seite 100 - 94 Chapter 6

Chapter 6 93MISCELLANEOUSSCREWCategory Part Name and Description Acer Part No.LCD CUSHION 47.PCR0N.002LCD BUMPER 47.PCR0N.001DUMMY CARD 42.PCR0N.003RU

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