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Acer TravelMate 4400 Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
Seitenansicht 0
1 2 3 4 5 6 ... 121 122

Inhaltsverzeichnis

Seite 1 - Acer TravelMate 4400 Series

Acer TravelMate 4400 SeriesService Guide

Seite 2 - Revision History

4 Chapter 1Board LayoutTop View1 Keyboard Connector 7 3 in 1 Connector2 Bluetooth Board Connector 8 Speaker Connector3 LCD Cable Connector 9 Internal

Seite 3 - Disclaimer

93 Chapter 637 I/O BEZEL 42.T51V7.00123 DIMM/WIRELESS COVER 42.T50V7.00222 HEATSINK COVER 42.T50V7.00326 HDD COVER 42.T50V7.00436 3 IN 1 DUMMY COVERNo

Seite 4 - Conventions

Chapter 6 94N/S DVD-ROM MODULE 8X QSI SDR-083 6M.T51V7.008DVD/CDRW COMBO MODULE 24X QSI SBW-242C6M.T51V7.001DVD/CDRW COMBO MODULE KME UIDA-7606M.T51V7

Seite 5

95 Chapter 624 30G HGST 2.5" 4200 Moraga+ HTS424030M9AT00 13G1486 fw:DA1017KH.03007.006 Toshiba Pluto 30G 4200rpm MK3025GAS KH.03004.002Seagate

Seite 6

Chapter 6 96TM4500/TM4000/TM2300 KEYBOARD DARFON CzechKB.T5007.016TM4500/TM4000/TM2300 KEYBOARD DARFON HungaianKB.T5007.017TM4500/TM4000/TM2300 KEYBOA

Seite 7 - System Specifications

97 Chapter 6LCD 15" TFT XGA AU B150XG01 V2 (spwg-B)LK.15005.001LCD 15 IN. XGA QDI QDI150XL06-01 LK.15009.002LCD 15 IN. XGA HANNSTAR HSD150PX14-A0

Seite 8 - I/O Ports

Chapter 6 98MemoryN/S 256MB NANYA SO-DIMM DDR333 256MB NT256D64SH8BAGM-6K (.14u)KN.25603.009256M Infineon SO-DIMM DDR333 HYS64D32020GDL-6-C (.11u/B)

Seite 9 - Bolsena Block Diagram

99 Chapter 6N/S SCREW M2.0X3.0-I-NI-NYLOK 86.A03V7.012C SCREW I2.5*3M-BNIH(M2.5L3) 86.T25V7.012N/S SCREW M2.5*4L-BZN-NYLOK 86.A03V7.006N/S SCREW M2.

Seite 10 - Board Layout

Chapter 6 100Case/Cover/Bracket AssemblyMIDDEL COVER ERGO W/BUTTON 42.T50V7.001UPPER CASE ERGO W/TP, TP BRACKET, TP TO TP BOARD FFC CABLE60.T50V7.001

Seite 11 - Bottom View

101 Chapter 6DVD DUAL MODULE PIONEER DVR-K14RA SWAP6M.T50V7.004DVD DUAL DRIVE PIONEER DVR-K14RA KU.00805.001OPTICAL DEVICE CONNECTOR BOARD W/MYLARY55.

Seite 12 - 6 Chapter 1

Chapter 6 102TOSHIBA PLUTO 80G 4200rpm MK8025GAS, 8MB F/W:KA023AKH.08004.001KeyboardTM4500/TM4000/TM2300 KEYBOARD DARFON US InternationalKB.T5007.001

Seite 13 - A TravelMate tour

Chapter 1 5Bottom View1 Power Jack 16 Audio Cable Connector2 CRT 17 Line-in Connector3 Docking 18 Headphone Out Connector4 Audio Cable Connector 19 Mi

Seite 14 - # Item Description

103 Chapter 6LCD LCD MODULE 15 IN. XGA AU B150XG01 6M.T50V7.011LCD 15" TFT XGA AU B150XG01 V2 (spwg-B) LK.15005.001LCD INVERTER BOARD 19.T50V7.00

Seite 15 - Left View

Chapter 6 104LCD CABLE - 15 IN. XGA 50.T50V7.004LCD BRACKET W/HINGE 15 IN. - L 33.T50V7.002LCD BRACKET W/HINGE 15 IN. - R 33.T50V7.003LCD PANEL W/LOGO

Seite 16 - Right View

105 Chapter 6MAINBOARD 855GME M11 64MB DOCKING 3 IN 1 W/PCMCIA SLOT W/O CPU MEMORY LB.T5006.001MAINBOARD 855GME UMA DOCKING 3 IN 1 W/PCMCIA SLOT W/O C

Seite 17 - Rear Panel

Chapter 6 106SCREW M2.0*5-I(NI)(NYLOK) 86.T23V7.010SCREW M2.0X2.5-I-NI-NYLOK 86.A03V7.007SCREW I2*3M-NIHY (M2L3) 86.T25V7.008SCREW M1.7*3.0-I (BK) 8

Seite 18 - Bottom Panel

Appendix A 116TravelMate 4400 SeriesModel Number LCD CPU Memory HDD ODDWireless LANOS4001WLCi 15.4" WXGAPM 715 (1.5GHz/2M)DDR333 1 or 2x256MB40GB

Seite 19 - Indicators

Appendix B 119This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under

Seite 20 - Launch Keys

120 Appendix BMicrosoft® Windows® XP Pro Environment TestItem SpecificationsProcessor Intel Celeron 1.3GHzIntel Celeron 1.4GHzIntel PMP 705Banias 1.5

Seite 21 - Touchpad Basics

Appendix B 121Hard Disk Drive 30G HGST Moraga+ HTS424030M9AT0030G Toshiba MK3025GAS30GB30G Seagate 30G ST93015A40G HGST Moraga+ HTS424040M9AT0040GB40G

Seite 22 - 16 Chapter 1

122 Appendix B1394 Port HDD:IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard DriveCCD:1394 CCD (APLUX C102T)1394 CardBus Card:IEEE 1394 CardBus Card \DV Magi

Seite 23 - Using the Keyboard

Appendix B 123USB Port USB CCD:ViewQuest NB330USB HDD:HD 530 Tested to comply with FCC StandardsUSB FDD:Teac USB FDDYano USB FDD UFD-04NEC USB FDD Mit

Seite 24 - Windows Keys

6 Chapter 113 IR 28 LAN Cable Connector14 Bluetooth Switch 29 FAN Connector15 Wireless Switch 30 LAN Cable Connector

Seite 25 - Hot Keys

124 Appendix BPC Cards LAN+Modem card:Xircom CreditCard Ethernet + Modem 56k (CEM56-100)ATA Card:4 in1 WIN&MAC Card reader+Transcend 128MBApapter

Seite 26 - 20 Chapter 1

Appendix C 125This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

Seite 28

Chapter 1 7A TravelMate tourAfter knowing your computer features, let us show you around your new TravelMate computer.Front View# Icon Item Descriptio

Seite 29

8 Chapter 1Closed Front View# Icon Item Description1 Speakers Left and right speakers deliver stereo audio output.2Bluetooth® communication button/ind

Seite 30

Chapter 1 9Left View# Icon Item Description1 Ventilation slots Enable the computer to stay cool, even after prolonged use.2 S-video/TV-out port Connec

Seite 31 - Hard Disk Drive Interface

10 Chapter 1Right View# Icon Item Description1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type.2 Optical

Seite 32 - Video Memory

Chapter 1 11Rear Panel# Icon Item Description1 Security Keylock Connects toa Kensington-compatible computer security lock.2 Power jack Connects to an

Seite 33 - System Board Major Chips

12 Chapter 1Bottom Panel# Item Description1 Wireless LAN bay Houses the computer’s wireless LAN.2 Battery lock Locks the battery in place.3 Battery re

Seite 34 - LCD 15 inch

Chapter 1 13IndicatorsThe computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel.The powe

Seite 35

IIRevision HistoryPlease refer to the table below for the updates made on TravelMate 4400 service guide.Date Chapter Updates

Seite 36 - LCD Inverter

14 Chapter 1Launch KeysLocated at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. The are: mail, Web brows

Seite 37 - System Utilities

Chapter 1 15TouchpadThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fi

Seite 38 - Navigating the BIOS Utility

16 Chapter 1NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger m

Seite 39

Chapter 1 17Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys

Seite 40

18 Chapter 1Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key Icon DescriptionWindows key Pressed alone, this key has

Seite 41

Chapter 1 19Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output an

Seite 42 - Advanced

20 Chapter 1Fn-y Volume down Decreases the speaker volume.Fn-x Brightness up Increases the screen brightness.Fn-z Brightness down Decreases the screen

Seite 43 - Disabled or Enabled

Chapter 1 21Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To ty pe :The Euro

Seite 44 - Security

22 Chapter 1Hardware Specifications and Configurations ProcessorItem SpecificationCPU typeAMD TurionTM 64 ML-28/ML-32 processor at 1.6/1.8 GHz or h

Seite 45 - Setting a Password

Chapter 1 23 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On

Seite 46 - Changing a Password

IIICopyrightCopyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

Seite 47

24 Chapter 1 Supports modem protocol V.90/V.92Modem connector type RJ11Modem connector location Rear sideBluetooth InterfaceItem SpecificationChipse

Seite 48 - 42 Chapter 2

Chapter 1 25Spindle speed (RPM)4200 RPM 4200 RPM 4200 RPM 4200 RPMPerformance SpecificationsBuffer size 2048KB/ 2048KB 8192KB 8192KBInterface ATA/ATA

Seite 49 - Chapter 2 43

26 Chapter 1 Applicable disc format Support disc formats1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-Text2. Reads data in

Seite 50 - BIOS Flash Utility

Chapter 1 27 USB PortItem SpecificationChipset ATI SB400USB Compliancy Level 2.0OHCI USB 1.1 and USB 2.0 Host controllerNumber of USB port 4Location

Seite 51 - Chapter 3

28 Chapter 1 KeyboardItem SpecificationKeyboard controller KB 3910Total number of keypads 88-/89-keyWindows logo key YesInternal & external keyboa

Seite 52 - General Information

Chapter 1 29 Viewing Angle (degree)Horizontal: Right/LeftVertial: Upper/Lower40/4010/3045/4515/3540/4020/40Temperature Range( C)OperatingStorage (shi

Seite 53 - Chapter 3 47

30 Chapter 1Input current (mA) 350 (max)Output voltage (V, rms) 1600 (no load)Output current (mA, rms) 5.6~5.4Output voltage frequency (k Hz) 55~58K H

Seite 54 - 48 Chapter 3

Chapter 2 31BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

Seite 55 - Screw List

32 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T

Seite 56 - Removing the Battery Pack

Chapter 2 33InformationNOTE: The system information is subject to different models.Parameter DescriptionFloppy Disk Drive Shows floppy drive type info

Seite 57 - Removing the HDD Module

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

Seite 58

34 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Seite 59 - Removing the LCD Module

Chapter 2 35The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

Seite 60

36 Chapter 2AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The

Seite 61 - Disassembling the Main Unit

Chapter 2 37Legacy USB Support Enables, disables USB interface devices support. (Enable for use with a non-USB aware Operating System such as DOS or U

Seite 62

38 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.PhoenixBIOS Setup Util

Seite 63

Chapter 2 39The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

Seite 64 - 58 Chapter 3

40 Chapter 23. Press e. After setting the password, the computer sets the User Password parameter to “Set”.4. If desired, you can opt t

Seite 65 - Disassembling the LCD Module

Chapter 2 41If the verification is OK, the screen will display as following. The password setting is complete after the user presses u.If the current

Seite 66 - 60 Chapter 3

42 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

Seite 67 - Disassembling the HDD Module

Chapter 2 43ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Seite 68 - 62 Chapter 3

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

Seite 69 - Troubleshooting

44 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or

Seite 70 - System Check Procedures

Chapter 3 45This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

Seite 71 - Power System Check

46 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Seite 72 - Touchpad check

Chapter 3 47M2.5*6(Part number: 86.T23V7.010)Remove the IO bezel then you will see.2M2.5*6(Part number: 86.T23V7.010)Remove the heatsink cover then yo

Seite 73

48 Chapter 3Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

Seite 74 - Index of Error Messages

Chapter 3 49Screw List Item DescriptionA SCREW M2.0X3.0-I-NI-NYLOKB SCREW I2.5*3M-BNIH(M2.5L3)C SCREW M2.5*4L-BZN-NYLOKD SCREW M2.0X5-I-NI-NYLOKE SCRE

Seite 75 - Error Message List

50 Chapter 3Removing the Battery Pack1. Unlock the battery lock.2. Slide the battery latch as shown then remove the battery pack.

Seite 76 - Phoenix BIOS Beep Codes

Chapter 3 51Removing the HDD Module/the Memory and the Wireless LAN Card/the Thermal Module and the CPU/ODD Module and LCD ModuleRemoving the HDD Modu

Seite 77 - Chapter 4 71

52 Chapter 34. Remove the heatsink cover from the main unit.5. Disconnect the fan cable.6. Remove the four screws that secure the thermal module.7. Pu

Seite 78 - 72 Chapter 4

Chapter 3 53Removing the ODD Module1. Remove the three screws holding the middle cover.2. Detach the middle cover carefully. 3. Turn over the keyboard

Seite 80 - Power-Related Symptoms

54 Chapter 3.3. Remove the two screws that secure the keyboard as shown.4. Turn over the keyboard as shown and disconnect the keyboard cable then remo

Seite 81

Chapter 3 55Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. Remove the two screws holding the switch bo

Seite 82 - Peripheral-Related Symptoms

56 Chapter 34. Remove the three screws that secure the touchpad board.5. Remove the touchpad board from the upper case.6. Disconnect the touchpad boar

Seite 83 - Modem/LAN-Related Symptoms

Chapter 3 571. Disconnect the MDC cable from the modem board.2. Detach the MDC cable from the main board.3. Remove the two screws holding the modem bo

Seite 85 - Undetermined Problems

Chapter 3 59Disassembling the LCD Module1. Remove the four screw caps as shown.2. Remove the four screws holding the LCD bezel.3. Then detach the LCD

Seite 86 - CD to Disk Recovery

60 Chapter 313. Remove the left bracket as the picture shows.14. Tear off the tape fastening the LCD cable.15. Tear off the the LCD cable fastening th

Seite 87 - Chapter 4 81

Chapter 3 61Disassembling the External ModulesDisassembling the HDD Module1. Remove the two screws holding the HDD bracket on one side.2. Remove anoth

Seite 89 - Disk to Disk Recovery

Chapter 4 63Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test this model. Non-Acer product

Seite 90

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:Platform and memroyT AMD TurionTM 64 ML-28/ML-32 processor at 1.6/1.8 GHz o

Seite 91 - Chapter 4 85

64 Chapter 4System Check ProceduresExternal Diskette Drive CheckIf an error occurs with the internal diskette drive, reconnect the diskette connector

Seite 92 - 86 Chapter 4

Chapter 4 65Power System CheckTo verify the symptom of the problem, power on the computer using each of the following power sources:1. Remove the batt

Seite 93 - Chapter 5

66 Chapter 4Check the Battery PackTo check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In Po

Seite 94 - 88 Chapter 5

Chapter 4 67Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes. The most likely cau

Seite 95

68 Chapter 4Index of Error MessagesError Message ListError Messages FRU/Action in SequenceStruck Key See “Keyboard or Auxiliary Input Device Check” on

Seite 96 - 90 Chapter 5

Chapter 4 69Error Message ListNo beep Error Messages FRU/Action in SequencePower-on indicator turns off and LCD is blank. Power source (battery pack a

Seite 97 - Chapter 6

70 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Seite 98 - Exploded Diagram

Chapter 4 7148h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video adapters in system4Bh QuietBoot start

Seite 99 - Chapter 6 92

72 Chapter 48Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus hard-disk controllers92h Jump to

Seite 100 - TravelMate 4400

Chapter 4 73E0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h Initialize system I/OE5h Check

Seite 101 - Chapter 6 94

2 Chapter 1T Six easy-launch buttonsAudioT Audio system with two built-in speakersT MS-Sound compatibleCommunicationT Modem: 56K ITU V.90/V.92 modem w

Seite 102 - 95 Chapter 6

74 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't work First, plug a m

Seite 103 - Chapter 6 96

Chapter 4 75Battery can’t be charged or discharged See “Check the Battery Pack” on page 66. Battery packMain boardSystem hang during POST ODD/HDD/FDD/

Seite 104 - 97 Chapter 6

76 Chapter 4The system doesn't resume from hibernation/ standby mode.Connect AC adapter then check if the system resumes from Standby/Hibernation

Seite 105 - Chapter 6 98

Chapter 4 77NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 79.Modem/LAN-Rela

Seite 106 - TravelMate 4500

78 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Seite 107 - Chapter 6 100

Chapter 4 79Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Seite 108 - 101 Chapter 6

80 Chapter 4Use NAPP CD to Build Master Hard Disc DriveCD to Disk Recovery1. Prepare NAPP CD, Recovery CD and System CD.2. Put NAPP CD into the optica

Seite 109 - Chapter 6 102

Chapter 4 816. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to t

Seite 110 - 103 Chapter 6

82 Chapter 47. Then insert the System CD to the optical drive.8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard d

Seite 111 - Chapter 6 104

Chapter 4 83Disk to Disk Recovery1. Prepare NAPP CD, Recovery CD and System CD.2. Put NAPP CD into the optical drive. Then boot up the system.3. The s

Seite 112 - 105 Chapter 6

Chapter 1 3System Block Diagram5544332211D DC CB BA ATitleSize Document Number RevDate: SheetofBolsenaSBBLOCK DIAGRAMA3158Monday, February 14, 2005<

Seite 113 - Chapter 6 106

84 Chapter 45. Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery.NOTE: For Multi-Languages Recovery, not more than

Seite 114 - Appendix A

Chapter 4 85After you place the Recovery CD to the optical drive, you will see the display below.7. Then insert the System CD to the optical drive.

Seite 115 - Test Compatible Components

86 Chapter 48. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.

Seite 116 - XP Pro Environment Test

Chapter 5 87Top View 1 Keyboard Connector CN5 7 3 in 1 Connector CN102 Bluetooth Board Connector CN6 8 Speaker Connector CN123 LCD Cable Connector CN2

Seite 117 - Appendix B 121

88 Chapter 55 Lid Switch SW2 11 Touchpad Board Connector CN86 Modem Cable Connector CN4

Seite 118 - 122 Appendix B

Chapter 5 89Bottom View1 Power Jack CN13 16 Audio Cable Connector CN342 CRT CN14 17 Line-in Connector CN393 Docking CN15 18 Headphone Out Connector CN

Seite 119 - Appendix B 123

90 Chapter 514 Bluetooth Switch SW4 29 FAN Connector CN2015 Wireless Switch SW3 30 LAN Cable Connector CN17

Seite 120 - 124 Appendix B

Chapter 6 90This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 4000/4500 series products. Refer to

Seite 121 - Online Support Information

91 Chapter 6Exploded DiagramPlease notice that the part image and part number are not accurate. We will update this part soon.TravelMate 4400Picture N

Seite 122 - 126 Appendix C

Chapter 6 9231 TOUCH PAD BOARD 55.T50V7.002CablesN/S FFC CABLE - TP/B TO MB 50.T50V7.001N/S MODEM CABLE 50.T50V7.002N/S POWER CORD US (3 PIN) 27.A03V7

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