Acer TravelMate C210 SeriesService Guide
2 Chapter 1T LAN: gigabit Ethernet; Wake-on-LAN readyT WLAN: Intel® PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) or Intel®
92 Chapter 5
Chapter 6 93This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate C210 series products. Refer to this
94 Chapter 6Exploded DiagramNOTE: The exploded diagram is not ready as the service guide released. We will update the section later.NOTE: The photos
Chapter 6 95MODEM BOARD 54.TAKV7.001BLUETOOTH MODULE W/ANTENNA 54.TADV7.001WIRELESS LAN BOARD (802.11b+g) INTEL KI.CAX01.008WIRELESS LAN BOARD (802.1
96 Chapter 6PEN SENSOR BOARD CABLE 50.TADV7.001FFC- JOYSTICK BOARD TO MB 50.TADV7.002FFC - LAUNCH BOARD TO MB 50.TADV7.003BLUETOOTH CABLE 50.TADV7.00
Chapter 6 97MIDDLE COVER 42.TADV7.001HINGE COVER R 42.TADV7.002HINGE COVER L 42.TADV7.003UPPER CASE W/ ANTENNA 60.TADV7.001LOWER CASE W/ SPEAKER 60.TA
98 Chapter 6ZE1 PCMCIA DUMMY Card 42.TADV7.006CPUCeleron M 350 (1.3G 1M) C0 KC.NC001.350Celeron M 360 (1.4G 1M) C0 KC.NC001.360Celeron M 370 (1.5G 1M
Chapter 6 996M.TADV7.002DVD DUAL(DL), LITEON SOLW-831S, SLOT-IN, F/W:WRT9KU.00804.016ODD CONNECTOR BOARD 55.TADV7.005ODD HOLDER 42.TADV7.007DVD DUAL
100 Chapter 680G SEAGATE 2.5' 4200RPM N2.2ST980829A F/W:3.04KH.08001.01380G HGST 2.5' 4200RPM HAKONE-A F/W:A70GKH.08007.01140G SEAGATE 2.5 I
Chapter 6 101TMC200 KEYBOARD DARFON Danish KB.TAD07.019TMC200 KEYBOARD DARFON Spanish KB.TAD07.003TMC200 KEYBOARD DARFON Arabic KB.TAD07.013TMC200 KEY
Chapter 1 3System Block Diagram1122334455667788A AB BC CD DSize Document Number RevDate: SheetofSchematic Block DiagramE2C 142Monday, July 31,
102 Chapter 6CABLE ASSY - FINGER12.1(50/55P,1A)LF 50.TADV7.006LCD STAND 33.TADV7.003LCD BEZEL 60.TADV7.003LCD COVER W/ANTENNA - HYDIS 60.TADV7.004DIGI
Chapter 6 103POWER BUTTON/B ASSY 55.TADV7.007TABLET BUTTON/B ASSY 55.TADV7.008FINGER PRINT BOARD 55.TADV7.009CABLE ASSY - FINGER12.1(50/55P,1A)LF 50.T
104 Chapter 6MEMORY SO-DIMM DDRII 533 512MB NT512T64UH8A0FN-37B, NANYAKN.51203.018SO-DIMM DDRII533 512MB M470T6554CZ3-CD500 LFKN.5120B.015SO-DIMM DDRI
Chapter 6 105
Appendix A 106TravelMate C210 SeriesModel RO Country Acer Part no Description Group1 CPUTMC213TMi China China LX.TDG0E.003 TMC213TMi XPTSC8 G72MV128 2
107 Appendix ATMC213TMi PA USA/Canada LX.TDG0E.007 TMC213TMi XPTEN4 G72MV128 2*512/100/BT/6L+3H/4R_abgTMC213T C2DT5500TMC213TMi PA ACLA-SpanishLX.TDG0
Appendix A 108TMC213TMi EMEA Middle East LX.TDG0E.049 TMC213TMi XPTARA G72MV128 2*512/100/BT/6L+3H/4R_abg_FPTMC213T C2DT5500TMC213TMi EMEA Germany LX.
109 Appendix ATMC213TMi EMEA Norway LX.TDG0E.057 TMC213TMi XPTNO4 G72MV128 2*512/100/BT/6L+3H/4R_abg_FPTMC213T C2DT5500TMC213TMi EMEA Russia LX.TDG0E.
Appendix A 110TMC213TMi AAP Singapore LX.TDG0E.062 TMC213TMi XPTSG1 G72MV128 1*512/80/BT/6L+3H/4R_abg_FPTMC213T C2DT5500TMC213TMi AAP Australia/New Ze
Appendix B 111This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under
4 Chapter 1Board LayoutTop View1 U3 Lan Controller 12 CN5 Quick Button Board Connector2 CN2 LCD Connector 13 U20 Clock Generator3 U4 VRAM1 14 U29 EC (
112 Appendix BMicrosoft® Windows® XP Pro Environment TestItem SpecificationCRT Port TestCRT Monitor View Sonic E72f 17” PerfectFlat color CRT Area wit
Appendix B 113USB 2.0-HDD Istyle USB2.0/1394 HDDNEWMAN USB2.0 HDDViPowER SmartFamily USB2.0 HDDUSB 2.0-DVD/CD-RW VP-6228V2 CDROMBOXUSB 2.0-HUB Highlig
114 Appendix BSD Card Panasonic 2.0G SD CardTranscend 2.0G SD CardSandisk 256MB SD CardSimpletech 128MB SD CardSandisk 1.0G SD CardX Digital Media SD
Appendix B 115Microsoft® Windows® XP Home Environment TestItem SpecificationCRT Port TestCRT Monitor View Sonic E72f 17” PerfectFlat color CRT Area wi
116 Appendix BUSB 2.0-HDD Istyle USB2.0/1394 HDDNEWMAN USB2.0 HDDViPowER SmartFamily USB2.0 HDDUSB 2.0-DVD/CD-RW VP-6228V2 CDROMBOXUSB 2.0-HUB Highlig
Appendix B 117SD Card Panasonic 2.0G SD CardTranscend 2.0G SD CardSandisk 256MB SD CardSimpletech 128MB SD CardSandisk 1.0G SD CardX Digital Media SD
118 Appendix B
Appendix C 119This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer
120 Appendix C
Index 121AACPI 1.0a 32AFLASH Utility 51Audio 36BBattery Pack 60BIOS 32package 32password control 32ROM size 32ROM type 32vendor 32Version 32BIOS Setup
Chapter 1 5Bottom View22 CN13 EZ Docking Connector 41 CN30 Memory Card Reader23 CN12 AC Power Jack 42 J1 MDC Connector24 CN15 RJ11/RJ45 Connector 43 C
122 IndexPPanelright 8PC Card 37PCMCIA 37Power System Check 73Battery Pack 74Processor 31RRMA 93SSecond Level Cache 32SystemBlock Diagram 3Layout 4Sys
Index 123
6 Chapter 137 CN21 FAN Connector 57 LED4 WLAN LED38 U48 North Bridge (945GM/PM) 58 LED1 Battery LED39 U52 Audio Codec Controller 59 LED2 HDD LED40 CN2
Chapter 1 7A TravelMate TourNow let us show you around the new TravelMate computer.Top View# Item Description1 Display screen Also called LCD (liquid-
8 Chapter 1Open front viewClosed front view# Item Description1 Keyboard For entering data in notebook PC mode.2 Built-in trackpoint Touch-sensitive po
Chapter 1 9Left view1 Wireless communication button/indicatorPress to enable/disable the wireless function. Lights to indicated the status of wireless
10 Chapter 1Right view7 PC Card slot eject buttonEject the PC Card from the slot.8 4-in-1 card reader Accepts Memory Stick, Memory Stick Pro, MultiMed
Chapter 1 11Rear viewBase view# Icon Item Description1 Kensington lock slot Connects to a Kensington-compatible computer security lock.2 DC-in jack Co
IIRevision HistoryPlease refer to the table below for the updates made on TravelMate C210 service guide.Date Chapter Updates
12 Chapter 14 Cooling fan Cools computer during use.Note: Do not cover or obstruct the opening of the fan.5 Hard disk bay Houses the computer’s hard d
Chapter 1 13IndicatorsThe computer has two easy-to-read status indicators to the right of the keyboard, and four on the front panel.The power, media,
14 Chapter 1Easy-launch buttonsLocated to the righ tof hte keyboard are four buttons. These buttons are called easy-launch buttons. They are: mail, We
Chapter 1 15Trackpoint and click buttonsThe built-in trackpoint is a pointing device that senses movement on its surface. This means the cursor respon
16 Chapter 1Using the keyboardLock keys and embedded numeric keypadThe keyboard has full-sized keys with an embedded numeric keypad, as well as separa
Chapter 1 17Hot KeysThe computer employs hotkeys or key combinations to access many computer controls, including screen brightness, volume output and
18 Chapter 1Special keysYou can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbo
Chapter 1 192. Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> key at the upper-cente
20 Chapter 1Acer Empowering TechnologyAcer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage you
Chapter 1 21Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you m
IIICopyrightCopyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto
22 Chapter 1Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management fro
Chapter 1 23Battery statusFor real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window.For
24 Chapter 1Acer ePresentation ManagementAcer ePresentation Management lets you project your computer’s display to an external device or project using
Chapter 1 25Acer eDataSecurity Management (for selected models)Acer eDataSecurity Management is handy file encryption utility that protexts your fil
26 Chapter 1
Chapter 1 27Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives
28 Chapter 1Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by th
Chapter 1 29Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health statu
30 Chapter 1
Chapter 1 31Hardware Specifications and ConfigurationsPerformance ModeSound Pressure LevelProcessorItem SpecificationCPU typeIntel® Core 2 Duo process
IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece
32 Chapter 1 BIOSItem SpecificationBIOS vendor PhoenixBIOS Version V1.00BIOS ROM type Flash ROM (SST SST39VF080)BIOS ROM size 1MbytesBIOS package TSOP
Chapter 1 33NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On ab
34 Chapter 1Wireless Module 802.11a/b/gItem SpecificationChipset Built-in ICH7MData throughput 11~54 MbpsProtocol 802.11a+b+g or 802.11b+gInterface PC
Chapter 1 35Voltage tolerance5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5%DVD/CDRW InterfaceItem SpecificationVendor & model name LITEON
36 Chapter 1SpeakerItem SpecificationNumber of speaker 1Rated input 1WConnector type Headphone out, microphone in and line-inVideo InterfaceItem Speci
Chapter 1 37Serial port function control Enable/Disable by BIOS SetupIEEE 1394 PortItem SpecificationChipset TI 7411InterfaceUSB Compliancy Level IEEE
38 Chapter 1 Internal & external keyboard work simultaneouslyNoNote: Internal and external keyboard can not work simultaneously by software specif
Chapter 1 39System Power ManagementACPI mode Power ManagementMech. Off (G3) All devices in the system are turned off completely.Soft Off (G2/S5) OS in
40 Chapter 118C0-18FF, 1C00-1CFF Cystal WDM AC97 Driver for ICH42000-207F, 2400-24FF Agere System AC97 ModemFB00-FBFE O2Micro SmartCardBus ReaderFC00-
Chapter 2 41BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y
VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi
42 Chapter 2Navigating the BIOS UtilityThere are six menu options: Information, Main, Advanced, Security, Boot, and Exit.Follow these instructions:T T
Chapter 2 43InformationParameter DescriptionIDE1 Model Name Shows the Model name of HDD installed on Primary IDE master. The hard disk model name is a
44 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user
Chapter 2 45AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The
46 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri
Chapter 2 47Setting a PasswordFollow these steps as you set the user or the supervisor password:1. Use the w andy keys to highlight the Set Supervisor
48 Chapter 22. Type the current password in the Enter Current Password field and press e.3. Type a password in the Enter New Password field. Retype th
Chapter 2 49BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri
50 Chapter 2ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the
Chapter 2 51BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or
52 Chapter 2Remove HDD/BIOS UtilityThis section provide you with removing HDD/BIOS method:Remove HDD Password:T If you key in wrong HDD password for t
Chapter 2 53Remove BIOS Password:T If you key in wrong Supervisor Password for three time, “System Disabled” would display on the screen. See the imag
54 Chapter 2T If you need to solve BIOS password locked problem, you can run BIOS_PW.EXE1.Key in “bios_pw 14452 0”2. Choose one upper-case stringT Reb
Chapter 2 55
56 Chapter 2
Chapter 3 57This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb
58 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p
Chapter 3 59Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
60 Chapter 3Removing the Battery Pack1. Release the battery lock.2. Slide the battery latch then remove the battery.
Chapter 3 61Removing the HDD Module/ODD Module/Memory/Wireless LAN Card/ LCD Module and the KeyboardRemoving the Hard Disk Drive Module1. Remove the t
VIITable of ContentsChapter 1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62 Chapter 33. Disconnect wireless main and auxiliary antenna.4. Pop out the wireless LAN card then remove it.Removing the LCD Module1. Remove two scr
Chapter 3 638. Disconnect the wireless LAN antenna.9. Remove the four screws fastening the LCD module to the main unit.10. Detach the LCD module from
64 Chapter 3Disassembling the Main UnitSeparating the Main Unit into the Upper Case And the Lower Case Assembly1. Remove the 11 screws fastening the u
Chapter 3 65Disassembling the Upper Case, the Lower Case and the Main Board Assembly1. Remove the speaker from the lower case.2. Remove the three scre
66 Chapter 312. Detach the thermal module from the main board and disconnect the fan cable then remove the thermal module.13. Use a flat-headed screwd
Chapter 3 67Disassembling the LCD Module1. Remove the four LCD screw caps.2. Then remove the six screws fastening the LCD bezel.3. Remove one screw ho
68 Chapter 313. Turn over the power board and disconnect the cable then remove the board.14. Remove the two screws fastening the launch board.15. Disc
Chapter 3 69Disassembling the External ModulesDisassembling the HDD Module1. Remove two screws fastening the HDD bracket on one side.2. Remove another
70 Chapter 3
Chapter 4 71Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test this model. Non-Acer product
VIIITable of ContentsWireless LAN Card/ LCD Module and the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . .61Removing the Hard Disk Drive M
72 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-
Chapter 4 73Memory checkMemory errors might stop system operations, show error messages on the screen, or hang the system.1. Boot from the diagnostics
74 Chapter 4Check the Battery PackTo check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In Po
Chapter 4 75Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes. The most likely cau
76 Chapter 4Index of Error MessagesError Message ListError Messages FRU/Action in SequenceStruck Key See ““Keyboard or Auxiliary Input Device Check” o
Chapter 4 77Error Message ListNo beep Error Messages FRU/Action in SequencePower-on indicator turns off and LCD is blank. Power source (battery pack a
78 Chapter 4POST CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h Initialize sy
Chapter 4 7948h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video adapters in system4Bh QuietBoot start
80 Chapter 48Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus hard-disk controllers92h Jump to
Chapter 4 81Code Beeps For Boot Block in Flash ROME0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system t
Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:PerformanceT Intel® Centrino® Duo mobi
82 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't work First, plug a m
Chapter 4 83Battery can’t be charged or discharged See “Check the Battery Pack” on page 74. Battery packMain boardSystem hang during POST ODD/HDD/FDD/
84 Chapter 4The system doesn't resume from hibernation/ standby mode.Connect AC adapter then check if the system resumes from Standby/Hibernation
Chapter 4 85NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 87.Modem/LAN-Rela
86 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
Chapter 4 87Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet
88 Chapter 4
Chapter 5 89Top View1 U3 Lan Controller 12 CN5 Quick Button Board Connector2 CN2 LCD Connector 13 U20 Clock Generator3 U4 VRAM1 14 U29 EC (Keyboard Co
90 Chapter 5Bottom View22 CN13 EZ Docking Connector 41 CN30 Memory Card Reader23 CN12 AC Power Jack 42 J1 MDC Connector24 CN15 RJ11/RJ45 Connector 43
Chapter 5 9137 CN21 FAN Connector 57 LED4 WLAN LED38 U48 North Bridge (945GM/PM) 58 LED1 Battery LED39 U52 Audio Codec Controller 59 LED2 HDD LED40 CN
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