Acer DockMate IV Technical Information Seite 63
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Chapter 4 57
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Go To
Power failure. (The power indicator does not go
on or stay on.)
“Power System Check” on page 59.
POST does not complete. No beep or error
codes are indicated.
“Power-On Self-Test (POST) Error Message” on
page 61
“Undetermined Problems” on page 68
POST detects an error and displayed messages
on screen.
“Error Message List” on page 62
The diagnostic test detected an error and
displayed a FRU code.
“Running PQA Diagnostics Program” on page 34
Other symptoms (i.e. LCD display problems or
others).
“Power-On Self-Test (POST) Error Message” on
page 61
Symptoms cannot be re-created (intermittent
problems).
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 61
“Intermittent Problems” on page 67
“Undetermined Problems” on page 68
Troubleshooting
Chapter 4
730sg-1.book Page 57 Wednesday, December 1, 1999 6:03 PM
- TravelMate 730 1
- Copyright 2
- Disclaimer 2
- Conventions 3
- Table of Contents 5
- System Specifications 7
- System Block Diagram 9
- Board Layout 10
- Bottom View 11
- Left Panel 12
- Rear Panel 13
- Bottom Panel 14
- Right Panel 15
- Indicators 16
- Hot Keys 17
- Chapter 1 15 21
- DVD-ROM Interface 21
- Audio Interface 21
- CD-ROM Interface 21
- Chapter 1 19 25
- AC Adapter 25
- 20 Chapter 1 26
- Power Management 26
- Environmental Requirements 26
- Mechanical Specification 26
- Chapter 1 21 27
- Memory Address Map 27
- I/O Address Map 27
- 22 Chapter 1 28
- IRQ Assignment Map 28
- DMA Channel Assignment 28
- System Utilities 29
- System Information 30
- Basic System Settings 31
- Startup Configuration 32
- Onboard Device Configuration 33
- Setting a Password 35
- Load Default Settings 36
- Flash Utility 37
- System Utility Diskette 38
- System Diagnostic Diskette 39
- 36 Chapter 2 42
- Chapter 3 43
- General Information 44
- Chapter 3 39 45
- 40 Chapter 3 46
- Screw List 46
- Removing the Battery Pack 47
- 44 Chapter 3 50
- Chapter 3 45 51
- Disassembling the Main Unit 53
- Removing the LCD Module 54
- Removing the TouchPad Module 54
- Removing the CPU 55
- Removing the RTC 56
- Removing the Fan 57
- Removing the System Board 58
- Removing the Audio Jack Cover 58
- Removing the PCMCIA Socket 58
- Disassembling the LCD Module 59
- Removing the Inverter Board 60
- Removing the LCD Bracket 60
- Removing the LED Board 61
- Removing the Microphone 61
- 56 Chapter 3 62
- Troubleshooting 63
- System Check Procedures 64
- Memory Check 65
- Power System Check 65
- Touchpad Check 66
- Index of Error Messages 68
- Chapter 4 63 69
- Error Message List 69
- 64 Chapter 4 70
- LCD-Related Symptoms 70
- Indicator-Related Symptoms 70
- Power-Related Symptoms 70
- Chapter 4 65 71
- PCMCIA-Related Symptoms 71
- Memory-Related Symptoms 71
- Speaker-Related Symptoms 71
- Intermittent Problems 73
- Undetermined Problems 74
- Chapter 4 69 75
- 70 Chapter 4 76
- Top View 77
- Chapter 5 77
- SW4 Settings 78
- 74 Chapter 5 80
- Chapter 6 81
- 76 Chapter 6 82
- Chapter 6 77 83
- 78 Chapter 6 84
- Chapter 6 79 85
- 80 Chapter 6 86
- Chapter 6 81 87
- 82 Chapter 6 88
- Chapter 6 83 89
- 84 Chapter 6 90
- Chapter 6 85 91
- 86 Chapter 6 92
- Chapter 6 87 93
- 88 Chapter 6 94
- Chapter 6 89 95
- 90 Chapter 6 96
- Chapter 6 91 97
- 92 Chapter 6 98
- Appendix A 99
- 94 Appendix A 100
- Test Compatible Components 101
- Windows 95 Environment Test 102
- Windows 98 Environment Test 103
- Windows 2000 Environment Test 104
- Windows NT Environment Test 105
- 100 Appendix B 106
- Online Support Information 107
- 102 Appendix C 108
- 106 Index 112
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