Acer Aspire 1710 SeriesService GuideProject Code: A15Please note that Aspire 1710 has the same housing with Aspire 1700. And this model will not have
Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:PerformanceT Intel® Pentium® 4 FSB 800 p
91 Aspire 1710POWER CORD ITALIAN 27.A08V7.004POWER CORD DANISH 27.A08V7.005POWER CORD SWISS 27.A08V7.006LAUNCH BOARD FFC CABLE (LAUNCH BOARD TO MB) 50
Chapter 6 92TOUCH PAD BRACKET 33.A08V7.002MIDDLE COVER W/ NAME PLATE 42.A15V7.001CPU/ProcessorINTEL PENTIUM 4 NORTHWOOD 3.0GHZ 512K 800FSB 478PIN SL6W
93 Aspire 1710KEYBOARD SUNREX ARABIC KB.A1506.011KEYBOARD SUNREX BELGIUM KB.A1506.013KEYBOARD SUNREX CZECH KB.A1506.015KEYBOARD SUNREX DANISH KB.A1506
Chapter 6 94LCD PANEL W/ LED CABLE LOGO 17 IN. 60.A15V7.006LCD BUTTOM 42.A08V7.005LCD BEZEL W/ ACER LOGO 17 IN. 60.A08V7.006LCD LATCH 17 IN. 47.A0
95 Aspire 1710TOUCHPAD 55.A08V7.004ReaderWINTER SOLUTION 6-IN-1 CARD READER LA.A0801.001SpeakerSPEAKER R+L VECO 28KC04-1 23.A08V7.004SPEAKER FOIL 47.A
Appendix A 96Model Name DefinitionModel NumberLCD CPU Memory HDD CD/DVDVGA CardWireless LAN1711SCi DT 17.0" SXGADTP4-2.8GHz512MB 80GB 24x CDRW+DV
97 Aspire 1610
Appendix B 98This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapt
99 Aspire 1610Microsoft Windows XP Environment TestItem SpecificationsProcessor Intel Pentium 4 Northwood 2.6GHZ 512K 400FSB SL6PP D-1 STEPPINGIntel P
Appendix B 100Prarllel Port Printer:HP Laser Jet 2100HP Desk Jet 840CHP Desk Jet 930CZIP:IOMega ZIP 100 (LPT Port)Cable:LL5 cable1394 Port HDD:IEEE 13
2 Aspire 1710T One external monitor portT Two IEEE 1394 portsT One PS/2 portT One microphone-in jack (3.5mm mini jack)T One headphone jack (3.5mm mini
101 Aspire 1610USB Keyboard:TARGUS Wheel MouseSILITEK K/B SK-6000NMB K/BZIPPY USB K/B TK532USB Keypad:ZIPPY USB Keypad KW-610Wireless Keyboard & M
Appendix B 102USB Scanner:HP ScanJet 5300cHP ScanJet 5200cUSB Speaker:Philips USB Speaker Dss330Philips USB Speaker (DIGITAL Speaker System)USB HUB:PC
103 Aspire 1610PC Cards ATA Card:PCMCIA IDE/ATAPI Controller(FLASH/32MB)Microdrive:IBM 340MB MicrodriveClickIOMEGA Clik! PC CARD DRIVEZip Card:IOMEGA
Appendix B 104Bluetooth PDA:Fujitsu PDAMobile phone:Sony Ericsson T68Mouse & Keyboard:Microsoft Bluetooth wireless Mouse and keyboardPrinter:HP De
105 Aspire 1610
Appendix C 106This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer
107 Appendix C
Index 1AAC Adapter 29AFLASH Utility 44Audio 22BBattery 28BIOS 22 package 22 ROM size 22 ROM type 22 vendor 22 Version 22BIOS Setup
2 IndexLCD 29MMachine Disassembly 46Memory Check 70Modem 23NNotebook Manager hotkey 18OOnline Support Information 106PPanel 7, 84 Bottom 13
Chapter 1 3DisplayThe 17” display panel provides a large viewing area for maximum efficiency and ease-of-use. The liquid crystal display (LCD) support
4 Aspire 1710System Block Diagram8877665544332211D DC CB BAANORTH BRIDGEIntel 82865G(GMCH)(FC-BGA 932)Host Bus(400/533/800MHz)HUB I/F266MB/s,1.5VSOUTH
Chapter 1 5Board LayoutTop View
6 Aspire 17101 PS2 Port 16 Mini 1394 Connector2 Parallel Port 17 MIC Connector3 LAN Connector 18 Line Out Connector4 CPU Fan Connector 19 Woofer Conne
Chapter 1 7Bottom View1 Audio DJ FFC Connector2 Keyboard Connector3 Speaker Connector4 LED Board FFC Connector5 FDD FFC Connector6 Touchpad FFC Connec
8 Aspire 1710PanelPorts allow you to connect peripheral devices to your computer as you would with a desktop PC.Front Panel# Item Description1 Display
Chapter 1 9Closed front view# Item Description1 Speakers Left and right speakers deliver stereo audio output.2 Wireless communication indicator Lights
10 Aspire 1710Left view# Item/ Port Description1 Optical drive Depending on your model, the optical drive is one of the followin:T DVD/CD-RW combo dri
IIRevision HistoryPlease refer to the table below for the updates made on Aspire 1710 service guide.Date Chapter Updates
Chapter 1 11Right view# Icon Item/ Port Description1 Right latch Locks and releases the lid (one on the right and one on the left.)2 Speaker/Headphone
12 Aspire 1710Rear Panel# Icon Port Description1 Two USB ports Connects USB 2.0 devices.2 Modem jack Connects the built-in fax/data modem to a phone l
Chapter 1 13Bottom Panel# Item Description1 Battery cover Protects the battery bay.2 Sub-woofer Enhances the audio quality3 Ventilation slots Enable t
14 Aspire 1710IndicatorsThe computer provides an array of five indicators located above the keyboard, in addition to two indicators positioned at the
Chapter 1 15The two indicators located at the front of the unit provide the following status information:# Icon Function Description1 Power Mode Stead
16 Aspire 1710 KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.Specia
Chapter 1 17Windows keysThe keyboard has two keys that perform Windows-specific functions.Keys DescriptionWindows logo key Start button. Combinati
18 Aspire 1710Hot KeysThe computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness,
Chapter 1 19Euro keyYour computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key.Keyboard ergo
20 Aspire 1710Touc hpadThe built-in touchpad is a PS/2 - compatible pointing device that senses movement on its surface. The cursor responds to your f
IIICopyrightCopyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, st
Chapter 1 21Launch KeysLocated at the top of the keyboard are five buttons. These buttons are called launch keys. These buttons are called launch keys
22 Aspire 1710Hardware Specifications and ConfigurationsSystem Board MajorChips Item ControllerSystem core logic Intel Desktop Pentium 4 Northwood/Pr
Chapter 1 23Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.System Memor
24 Aspire 1710Fax modem data baud rate (bps) 14.4KData modem data baud rate (bps) 56KSupports modem protocol V.90/V.92MDCModem connector type RJ11Mode
Chapter 1 25(*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more than 2000 times including
26 Aspire 1710(*4) Average of Data read over the whole area from starting data recorded area (LBA:0) to maximum data recorded area (LBA:23197F), more
Chapter 1 27 Resolution 20 bit stereo Digital to Analog converter18 bit stereo Analog to Digital converterCompatibility Microsoft PC98/PC99, AC97 2.
28 Aspire 1710 USB PortItem SpecificationUSB Compliancy Level 2.0OHCI USB 2.0Number of USB port 4Location Rear sideSerial port function control Ena
Chapter 1 29.LCDItem SpecificationVendor & model name QDI (Quanta Display Inc.) QD17EL07Mechanical SpecificationsLCD display area (diagonal, inch
30 Aspire 1710 Primary to secondary 3000VacLeakage current 0.25 mA max. (@ 254Vac, 60Hz)Power Management Power Saving Mode PhenomenonStandby ModeEnte
IVConventionsThe following conventions are used in this manual:Screen messages Denotes actual messages that appear on screen.NOTE Gives bits and piece
Chapter 1 31
Chapter 2 32BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y
33 Aspire 1710Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T
Chapter 2 34Info.Parameter DescriptionFloppy Disk Drive Shows floppy drive type informaiton.Serial Number This field displays the serial number of thi
35 Aspire 1710MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the us
Chapter 2 36The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s
37 Aspire 1710AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.T
Chapter 2 38SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
39 Aspire 1710The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: Whe
Chapter 2 40Removing a PasswordFollow these steps:1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi
41 Aspire 1710If the current password entered does not match the actual current password, the screen will show you the Setup Warning.If the new passwo
Chapter 2 42BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri
43 Aspire 1710ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes th
Chapter 2 44BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or
45 Aspire 1710
Chapter 3 46This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassem
47 Aspire 1710General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the
Chapter 3 48Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
49 Aspire 1710Front Panel(Upper CaseAssy)Cx3FDD ModuleCon'tBase AssySpeakerx2Cx8BaseMain BoardModuleI/O Shield PCI BoardCx2Ix6Main Board w/FanMai
Chapter 3 50Screw ListItem DescriptionB SCREW MM25025ICI0C SCREW MM25040IL60D SCREW MM25060IL69E SCREW MM20030ICI3F SCREW MM20080ICI6G SCREW MM20100IC
51 Aspire 1710DisassemblingRemove the battery1. Release the seven screws as shown here.2. Remove the bottom shield plate.3. Remove the 5 screws as sho
Chapter 3 52Remove the thermal module1. Disconnect the fan power connector.1. Remove the three screws as shown here.2. Remove the thermal module.Remov
53 Aspire 1710Detach the wireless card 1. Detach the wireless card.2. Disconnect the two wireless cables.Remove moden card1. Remove the screws on the
Chapter 3 54Detach the upper system cover1. Remove the two screws on the one side, and the two screws on the other. .2. Remove the hinge covers on eac
55 Aspire 1710Remove the LCD panel1. Detach the silicon line pad by following the instruction here. And the other side. 2. Unscrew the three screws on
Chapter 3 562. Follow the same procedure on the other inverter cable.3. Disconnect the inverter power cable from the inverter board. 4. Remove the myl
57 Aspire 1710Remove the mylarsRemove the wireless module1. Remove the two screws that secure the wireless antenna. 2. Remove the antenna.3. Repeat th
Chapter 3 582. Repeat the same procedure on the other side bracket. Remove the LED cable attached on the LCD outer shield. Remove the subwoofer1. Dis
59 Aspire 1710Release the MDC cable. Disconnect the cable to the modem header. Remove the keyboard 1. Remove the six screws the secure the keyboard. 2
Chapter 3 603. Lift the LED board and disconnect the LED cable at the same time. 4. Disconnect the LED ribbon cable from the LED board. Detach the fro
VIITable of ContentsChapter 1 System Introduction 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
61 Aspire 1710Remove the Audio DJ board1. Disconnect the Audio DJ ribbon cable.2. Disconnect the other side of the ribbon cable to the Audio DJ board.
Chapter 3 624. Remove the two screws that secure the touch pad. 5. Remove the touch pad bracket. 6. Remove the touch pad. Remove the touch pad board1.
63 Aspire 17103. Remove the floppy drive. Remove the speaker set1. Remove the tape 2. Remove the aluminum tape (the tape can be damaged while servicin
Chapter 3 64Remove the mainboard1. Remove the nine screws as shown 2. Detach the mainboard module from the base unit3. Remove the screw as shown 4. Re
65 Aspire 17102. Remove the system fan.3. This completes the disassembly procedures of Aspire 1710.FDD Module1. Disconnect the ribbon cable. 2. Remove
Chapter 3 66HDD Module1. Disconnect the HDD power cable and then the IDE coaxial cable.2. Remove the screws that secure the HDD, and the other side.3.
67 Aspire 1710
Chapter 4 68Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer
69 Aspire 1710System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A writ
Chapter 4 70If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory checkMemory errors might stop
VIIITable of ContentsRemove the side bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Remove the LED cab
71 Aspire 1710Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter
Chapter 4 72Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In P
73 Aspire 1710Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely
Chapter 4 74Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.
75 Aspire 1710Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incompl
Chapter 4 76Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter
77 Aspire 1710Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too dar
Chapter 4 78PCMCIA-Related SymptomsSymptom / Error Action in SequenceSystem cannot detect the PC Card (PCMCIA) PCMCIA slot assemblySystem boardPCMCIA
79 Aspire 1710NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 81.System hangs
Chapter 4 80Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
IXTable of Contents
81 Aspire 1710Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, wh
Chapter 5 82Top ViewJumper and Connector LocationsChapter 5
83 Aspire 17101 CON1 PS2 Port 16 CON21 Mini 1394 Connector2 CON4 Parallel Port 17 CON24 MIC Connector3 CON9 LAN Connector 18 CON25 Line Out Connector4
Chapter 5 84Bottom View1 CON36 Audio DJ FFC Connector2 CON31 Keyboard Connector3 CON35 Speaker Connector4 CON33 LED Board FFC Connector5 CON30 FDD FFC
85 Aspire 1710
Chapter 6 86This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 1710. Refer to this chapter whenever or
87 Aspire 1710Exploded DiagramBase Assy.
Chapter 6 88Top Assy.
89 Aspire 1710LCD ModuleNOTE: The part numbers appear on the exploded diagram are vendor’s part number. Please refer to the FRU list for Acer part num
Chapter 6 90Picture No. Partname Part NumberAdapterADAPTER DELTA ADP-180W PFC 3 PINS BatteryBATTERY 2.2AHR 12CELLS LI-LON LISIMPLBoardWIRELESS LAN B
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