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Aspire 3620/TravelMate 2420 Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
Seitenansicht 0
1 2 3 4 5 6 ... 107 108

Inhaltsverzeichnis

Seite 1 - Service Guide

Aspire 3620/TravelMate 2420 SeriesService Guide

Seite 2 - Revision History

2 Chapter 1T WPAN: integrated Bluetooth®Human-centric design and ergonomicsT Rugged, yet extremely portable designT Stylish appearanceT Full-size keyb

Seite 3 - Disclaimer

92 Chapter 6CPU HEATSINK W/SCREW W/O FAN 34.TB2V1.001KeyboardKEYBOARD 89KEY DARFON NSK-H3M00 SWISSKB.A2707.011KEYBOARD 88KEY DARFON NSK-H30M02 TAIWAN(

Seite 4 - Conventions

Chapter 6 93KEYBOARD 89KEY DARFON NSK-H3M1A BELGIUMKB.A2707.014KEYBOARD 89KEY DARFON NSK-H3M1B BRKB.A2707.005KEYBOARD 88KEY DARFON NSK-H3M1D US-INTERN

Seite 5

94 Chapter 6KEYBOARD 89KEY DARFON NSK-AEK1F SVKB.T5007.026LCD ModuleLCD MODULE 14.1" WXGA W/ANTENNA NONE GLARE6M.TB2V1.011INVERTER BOARD 15.4&quo

Seite 6

Chapter 6 95HINGE PACK LEFT/RIGHT 6K.TB2V1.001LCD 14.1" WXGA AU B141EW01 V.1 NONE GLARELK.14105.013LCD 14" WXGA SAMSUNG LTN141W1-L01 NONE GL

Seite 7 - Table of Contents

96 Chapter 6RTC BATTERY 23.TB2V1.004PCMCIA Slot/PC Card SlotPCMCIA SLOY 22.TB2V1.001MemorySDIMM 256M INFINEON HYS64T32000HDL-3.7-AKN.25602.023DIMM 256

Seite 8

Chapter 6 97SCRW M2*L3 BLACK 86.00C31.220SCRW M2 X 2 86.00C34.620SCR M2.5*12L B-ZN NYLOK I-HEAD 86.5A353.120SCRW WH MS+CBZ M2.5+L4 BLACK 86.9A323.4R0S

Seite 10 - Environment

Index 99AAFLASH Utility 48Audio 32BBattery Pack 53BIOS 29package 29password control 29ROM size 29ROM type 29vendor 29Version 29BIOS Supports protocol

Seite 11 - System Block Diagram

Index 100SSecond Level Cache 29SystemBlock Diagram 3System Check Procedures 66System Memory 29System Utilities 37TTop 83Touchpad Check 69Troubleshooti

Seite 12 - Board Layout

Chapter 1 3System Block DiagramCD ROM20PATA2727Line OutDMI I/FHOST BUSDDR IIICH6-MLPC BUSPCI BUSIntel 910GMLCLK GEN.IDT CV125400MHz100MHzKBCINT_KBTouc

Seite 13 - Bottom View

4 Chapter 1Board LayoutTop View1 SW1 Switch 7 BLUE1 Bluetooth Cable Connector2 LEDB1 LED Board Cable Connector 8 U39 LAN Connector: RTL8100CL3 KB1 Key

Seite 14 - Jumper Settings

Chapter 1 5Bottom ViewNOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get.1 USB2 USB port 13

Seite 15 - Your Acer Notebook tour

6 Chapter 1Jumper SettingsPIN DescriptionPin1-Pin8 Clear PasswordPin2-Pin7 No FunctionPin3-Pin6 No FunctionPin4-Pin5 No Function

Seite 16 - TravelMate 2420 front view

Chapter 1 7Your Acer Notebook tourAfter knowing your computer features, let us show you around your new TravelMate computer.Aspire 3620 front View

Seite 17 - Closed Front View

8 Chapter 1TravelMate 2420 front view# Icon Item Description1 Display screen Also called LCD (liquid-crystal display), displays computer output.2 Stat

Seite 18 - Right View

Chapter 1 9Closed Front View# Icon Item Description1Bluetooth® communication button/indicatorPress to enable/disable Bluetooth function. Lights to ind

Seite 19 - Bottom Panel

10 Chapter 1Left ViewRight View# Icon Item Description1 Kensington lock slot Connects to a Kensington-compatible computer security lock.2 Optical driv

Seite 20 - Indicators

Chapter 1 11Rear PanelBottom Panel4 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based network.# Icon Item Description1 DC-in jack Connects to

Seite 21 - Easy-Launch Buttons

IIRevision HistoryPlease refer to the table below for the updates made on Aspire 3620/TravelMate 2420 service guide.Date Chapter Updates2006/01/13 Cha

Seite 22 - Touchpad Basics

12 Chapter 1IndicatorsThe computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel.Aspire 3

Seite 23

Chapter 1 13NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.Easy-Launch

Seite 24 - Using the Keyboard

14 Chapter 1Touchpad BasicsThe following teaches you how to use the touchpad:Aspire 3620:TravelMate 2420:Launch key Default applicationP User-programm

Seite 25 - Hot Keys

Chapter 1 15T Move your finger across the touchpad (2) to move the cursor. T Press the left (1) and right (4) buttons located beneath the touchpad to

Seite 26 - 18 Chapter 1

16 Chapter 1Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys

Seite 27 - Special Key

Chapter 1 17Windows KeysThe keyboard has two keys that perform Windows-specific functions.Hot KeysThe computer employs hotkeys or key combinations to

Seite 28 - Acer Empowering Technology

18 Chapter 1Hot Key Icon Function DescriptionFn-F1 Hot key help Displays help on hot keys.Fn-F2 Acer eSetting Launches the Acer eSettings in Acer eMan

Seite 29

Chapter 1 19Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type:Aspire 3620

Seite 30 - Acer eLock Management

20 Chapter 1Acer Empowering TechnologyAcer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage you

Seite 31 - Acer ePerformance Management

Chapter 1 21easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. There are two passwor

Seite 32 - Acer eRecovery Management

IIICopyrightCopyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

Seite 33 - Acer eSettings Management

22 Chapter 1Acer eLock ManagementAcer eLock Management is a security utility that allows you to lock up your removable data, optical and floppy drive

Seite 34 - Acer ePower Management

Chapter 1 23Acer ePerformance ManagementAcer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook.

Seite 35 - T Re-load factory defaults

24 Chapter 1Acer eRecovery ManagementAcer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the m

Seite 36 - Acer ePresentation Management

Chapter 1 25NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk

Seite 37

26 Chapter 1Acer ePower ManagementAcer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from t

Seite 38

Chapter 1 27You can also click “Advanced Settings” to:T Set alarms.T Re-load factory defaults.T Select what actions will be taken when the cover is cl

Seite 39 - Bluetooth Interface

28 Chapter 1Acer ePresentation ManagementAcer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA

Seite 40 - Audio Interface

Chapter 1 29Hardware Specifications and Configurations ProcessorItem SpecificationCPU typeIntel® Pentium® M 725/730 Processor (2 MB L2 cache, 1.6G

Seite 41

30 Chapter 1 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On

Seite 42 - Keyboard

Chapter 1 31Data throughput 723 bps (full speed data rate)Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified).Int

Seite 43 - AC Adaptor

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

Seite 44 - System Power Management

32 Chapter 1Combo Drive InterfaceItem SpecificationVendor & model name DVD/CDRW HLDS GCC-4244NPerformance Specification With CD Diskette With DVD

Seite 45 - System Utilities

Chapter 1 33 Mono or Stereo StereoResolution 16 bit stereo digital to analog converter16 bit stereo analog to digital converterCompatibility AC97Mixed

Seite 46 - Navigating the BIOS Utility

34 Chapter 1 System Board Major ChipsItem ControllerCore logicIntel® 910GML+ICH6-MVGABuilt in Intel®910GMLLAN RealTek 8110CLUSB 2.0 Built in ICH6-MSu

Seite 47 - Information

Chapter 1 35LCD 14.1” inchItem SpecificationVendor & model name AU B141EW01 CMO N141I1-L02QDI QD14TL01-03SAMSUNG LTN141W1-L01Screen Diagonal (mm)

Seite 48 - 40 Chapter 2

36 Chapter 1Maximum input AC current 1.7AInrush current 220A@115VAC220A@230VACEfficiency 82% min. @115VAC input full loadSystem Power ManagementACPI

Seite 49

Chapter 2 37BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

Seite 50 - 42 Chapter 2

38 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T

Seite 51 - Removing a Password

Chapter 2 39InformationNOTE: The system information is subject to different models.Parameter DescriptionCPU Type This field shows the CPU type and spe

Seite 52 - Changing a Password

40 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Seite 53 - Chapter 2 45

Chapter 2 41The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

Seite 54 - 46 Chapter 2

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

Seite 55 - Chapter 2 47

42 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.PhoenixBIOS Setup Util

Seite 56 - BIOS Flash Utility

Chapter 2 43The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

Seite 57 - Chapter 3

44 Chapter 21. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:2. Type the c

Seite 58 - General Information

Chapter 2 45If the new password and confirm new password strings do not match, the screen will display the following message.

Seite 59 - Chapter 3 51

46 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

Seite 60 - Screw List

Chapter 2 47ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Seite 61 - Removing the Battery Pack

48 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or

Seite 62

Chapter 3 49This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

Seite 63 - Removing the LCD Module

50 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Seite 64

Chapter 3 51Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

Seite 66 - Disassembling the Main Unit

52 Chapter 3Screw ListItem Description Part NumberA SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081B SCREW MACH WAFER M2*L4 NI 86.00059.220 (PC Card slot

Seite 67

Chapter 3 53Removing the Battery Pack1. Unlock the battery lock.2. Slide the battery latch then remove the battery.

Seite 68

54 Chapter 3Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the LCD Module Removing the Memory and the HDD Module1. Remove

Seite 69 - Chapter 3 61

Chapter 3 55Removing the ODD Module1. First, remove the screw fastening the ODD module as shown.2. Push the ODD module outwards then remove it.Removin

Seite 70 - Disassembling the LCD Module

56 Chapter 35. Take out the microphone from the middle cover.6. Remove the two screws fastening the launch board.7. Then remove the launch board from

Seite 71

Chapter 3 5716. Remove two screws fastening the LCD hinges.17. Then detach the LCD module from the main unit.

Seite 72 - Disassembling the ODD Module

58 Chapter 3Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. Disconnect the touchpad cable and the LED F

Seite 73 - Troubleshooting

Chapter 3 5911. Remove the two screws holding the speaker set.12. Take out the speaker set from the lower case.13. Remove the three screws fastening t

Seite 74 - System Check Procedures

60 Chapter 320. Remove the five screws fastening the heatsink.21. Remove the heatsink from the main board.22. Use a flat-headed screwdriver to release

Seite 75 - Power System Check

Chapter 3 615. Remove the four screws fastening the touchpad bracket.6. Remove the touchpad bracket (with touchpad).7. Detach the touchpad from the to

Seite 76 - Check the Power Adapter

1Chapter 1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 77 - Touchpad Check

62 Chapter 3Disassembling the LCD Module1. Remove the four screw caps as shown.2. Remove the four screws holding the LCD bezel.3. Then detach the LCD

Seite 78

Chapter 3 6313. Tear off the tape fastening the LCD cable.14. Disconnect the LCD cable from the LCD.15. Tear off another tape holding the LCD cable.16

Seite 79 - Index of Error Messages

64 Chapter 3Disassembling the External ModulesDisassembling the HDD Module1. Remove the four screws fastening the HDD bracket.2. Remove the HDD bracke

Seite 80 - Error Message List

Chapter 4 65Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

Seite 81 - Chapter 4 73

66 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Seite 82 - Phoenix BIOS Beep Codes

Chapter 4 67If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory checkMemory errors might stop

Seite 83 - Chapter 4 75

68 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Seite 84 - 76 Chapter 4

Chapter 4 69Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In P

Seite 85 - Chapter 4 77

70 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

Seite 86 - Power-Related Symptoms

Chapter 4 71Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.

Seite 87

2Separate the Main Unit Into the Upper and the Lower Case Assembly . . . . . . .58Disassembling the Lower Case Assembly . . . . . . . . . . . . . .

Seite 88

72 Chapter 4Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet

Seite 89 - Intermittent Problems

Chapter 4 73Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter

Seite 90 - Undetermined Problems

74 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Seite 91 - Chapter 5

Chapter 4 7546h 2-1-2-3 Check ROM copyright notice48h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video

Seite 92

76 Chapter 48Ch Initialize floppy controller8Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus

Seite 93 - Chapter 6

Chapter 4 77D2h Unknown interruptCode BeepsE0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h

Seite 94

78 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Seite 95

Chapter 4 79Battery can’t be charged See “Check the Battery Pack” on page 69. Battery packSystem boardPCMCIA-Related SymptomsSymptom / Error Action in

Seite 96

80 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 82.Battery fuel g

Seite 97

Chapter 4 81Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Seite 98

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:Platform and memroyT Intel® Pentium® M 725 Processor (2 MB L2 cache, 1.6GH

Seite 99

82 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Seite 100

Chapter 5 83Top View1 SW1 Switch 7 BLUE1 Bluetooth Cable Connector2 LEDB1 LED Board Cable Connector 8 U39 LAN Connector: RTL8100CL3 KB1 Keyboard Conne

Seite 101

84 Chapter 5Bottom ViewNOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get.1 USB2 USB port 13

Seite 102

Chapter 6 85This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3620/TravelMate 2420. Refer to this cha

Seite 103

86 Chapter 6Aspire 3620/TravelMate 2420 Exploded DiagramAspire 3620/TravelMate 2420 FRU ListCategory No. Part Name and Description Acer Part No.Adapte

Seite 104

Chapter 6 87BLUETOOTH MODULE FOXCONN BCM2045Note: The bluetooth module does not contain the black mylar as the image shows..54.TB2V1.001CablesMODEM CA

Seite 105

88 Chapter 6POWER CORD 2.5A 250V SOUTH AFRICA BK27.01518.631POWER CODE 7A 125V JAPAN 2PIN 27.03518.161Case/Cover/Bracket/AssemblyLOWERCASE W/SPEAKER

Seite 106 - 98 Chapter 6

Chapter 6 89TOUCHPAD BRACKET 33.TB2V1.001UPPER CASE 60.AA6V1.002UPPER CASE (TM) 60.TB2V1.002Combo ModuleCOMBO MODULE 24X 6M.TB2V1.001OPTICAL FIX HOLD

Seite 107 - Keyboard 34

90 Chapter 6CPU DOTHAN740 1.73GMHZ INTEL KC.N0001.740CPU DOTHAN725A 1.6GMHZ INTEL KC.NA001.725CPU CEL-M370 1.5G MHZ INTEL KC.NC001.370CPU CEL-M380 1.6

Seite 108

Chapter 6 91ASSY HDD BRACKET AG1 33.TB2V1.004HDD 40GB SEAGATE ST9402112A KH.04001.014HDD 40GB TOSHIBA MK4025GAS KH.04004.005HDD 40GB HGST HTS421240H9A

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