Acer TravelMate 2000/2500 SeriesService Guide
2 Chapter 1T Upgrageable memory modulesI/O PortsT One Type III or two Type II PC Card slotT One RJ-11 modem jack (V.92, 56K)T One RJ-45 network jackT
Chapter 4 925. Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery.NOTE: For Multi-Languages Recovery, not more than
93 Chapter 4After you place the Recovery CD to the optical drive, you will see the display below.7. Then insert the System CD to the optical drive.
Chapter 4 948. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.
95 Chapter 4
Chapter 5 96Top View1 Line-in Port 15 CPU Socket2 Line-out Port 16 North Bridge3 RJ45+RJ11 17 Fan Connector4 LCD Inverter Cable Connector 18 Second F
97 Chapter 5Bottom View1 Wireless LAN Card Connector 5 FIR Port2 Modem Board Connector 6 DIMM Socket 13 Modem Cable Connector 7 DIMM Socket 24 IEEE 13
Chapter 6 98This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 1620. Refer to this chapter whenever or
99 Chapter 6TravelMate 2000/2500 Exploded Diagram
Chapter 6 100Picture No. Partname And Description Part NumberAdapterADAPTER 135W 19V 3PIN LITEON PA-1131-08ACAP.13503.001ADAPTER 135W 19V 3PIN LSE 031
101 Chapter 6WIRELESS LAN BOARD AMBIT 802.11B T60H656.02 REV.0354.03096.022WIRELESS LAN BOARD 802.11G WNC RM854.A16V1.001MODEM BOARD AMBIT T60M283.10(
Chapter 1 3System Block DiagramAABBCCDDEE4 43 32 21 1DDR*2ATIIXP150LPC BUS 33MHzPCI BUS33MHzATIRC300MCLK GEN.ICS951402AGTFSB400/533/800MHzALIK I/F66MH
Chapter 6 1023 MINI PCI CARD PLATE W/RTC HOLDER60.T30V1.0036 HINGE CAP RIGHT 42.T30V1.0028 HINGE CAP LEFT 42.T30V1.00310 OPTICAL DRIVE SUPPORT BRACKET
103 Chapter 6UPPER CASE W/COVERSWITCH CABLE & TOUCHPAD CABLE & SCROLL KEY60.A20V1.002LOWER CASE W/DIMM COVER& SPEAKER W/O MDC COVER 60.A20
Chapter 6 104CPU 3.0GMHZ 800FSB INTEL KC.DPP01.30CCPU 2.8GMHZ 800FSB INTEL KC.DPP01.28CCPU 2.6GMHZ 400FSB INTEL KC.DPD01.26ACPU 2.8GMHZ 800FSB INTEL K
105 Chapter 64 CPU THERMAL PLATE 34.A20V1.001CPU HEATSINK 34.A20V1.002Keyboard2 KEYBOARD DARFON NSK-ACY1D USIKB.A2007.001KEYBOARD DARFON NSK-ACY0U UKK
Chapter 6 106KEYBOARD DARFON NSK-ACY0E ITALYKB.A2007.021KEYBOARD DARFON NSK-ACY0F FRENCHKB.A2007.022KEYBOARD DARFON NSK-ACY0K KOREANKB.A2007.023KEYBOA
107 Chapter 6LCD COAXIAL CABLE 14” 50.A20V1.003LCD COAXIAL CABLE 15” 50.49V06.00250.A16V1.005NS LCD PANEL W/HINGE & LOGO 60.A20V1.004NS LCD BEZEL
Chapter 6 108TOUCHPAD KNOB 42.T30V1.008LCD SCREW CAP LOWER 47.A16V1.001LCD SCREW RUBBER UPPER 47.A16V1.002ICON PLATE 40.A16V1.001ICON LABEL 40.T30V1.0
109 Chapter 6OPTICAL BRACKET 33.T30V1.004PCMCIA slot/PC card slotPCMCIA SLOT 22.T30V1.001Pointing DeviceNS TOUCHPAD BOARD 56.17001.001SpeakerSPEAKER S
Appendix A 110Model Name DefinitionTravelMate 2000Model NumberLCD CPU Memory HDD ODD FDDWireless LAN2001XV 14" XGAICP- 2.6G 256 MB 30GB 8x DVD N
111 TravelMate 2000/2500
4 Chapter 1Board LayoutTop View1 Line-in Port 15 CPU Socket2 Line-out Port 16 North Bridge3 RJ45+RJ11 17 Fan Connector4 LCD Inverter Cable Connector
Appendix B 112This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chap
113 TravelMate 2000/2500Microsoft Windows XP Environment TestItem SpecificationsProcessor Northwood 2.60GHz/.13m/512K L2/400Mhz FSBNorthwood 2.80GHz/.
Appendix B 114DVD-dual DVD-Dual SDW-042DVD-Dual SDW-431SDVD-Dual GWA-4040NDVD-Dual DVR K13RADVD-RW DVD-RW SD-R6112DVD-Super Multi UJ820 DVD super mult
115 TravelMate 2000/2500I/O - USB Keyboard/Mouse Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard ProAcer Aspire USB mouseLogicool US MouseLogi
Appendix B 116PCMCIAPCMCIA - ATA IBM Microdrive 340MBIBM Microdrive 1GIomega Click! 40MBSony Memory Stick 64MBSandisk Flash Card 20MBApacer SD Flash C
117 TravelMate 2000/2500
Appendix C 118This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer
119 Appendix C
Chapter 1 120
Index 121AAFLASH Utility 47Audio 19BBattery 28battery packcharging indicator 11BIOS 19package 19ROM size 19ROM type 19vendor 19Version 19BIOS Setup Ut
Chapter 1 5Bottom View1 Wireless LAN Card Connector 5 FIR Port2 Modem Board Connector 6 DIMM Socket 13 Modem Cable Connector 7 DIMM Socket 24 IEEE 139
122 IndexNNotebook Managerhotkey 16num lockon indicator 11OOnline Support Information 74PPanel 5, 53Bottom 10Parallel Port 27PC Card 11, 28PCMCIA 28Po
6 Chapter 1PanelPorts allow you to connect peripheral devices to your computer as you would with a desktop PC.Front Panel# Item Description1 Display s
Chapter 1 7Left Panel# Icon Item/ Port Description1 PCMCIA (PC card) Port Connects to one Type III or two Type II CardBus PC Card(s).2 Eject buttons E
8 Chapter 1Right Panel# Icon Item/ Port Description1 Speaker Delivers stereo audio output.2 Ventilation slots Enable the computer to stay cool, even a
Chapter 1 9Rear Panel l# Icon Port Description1 Power Jack Connects to an AC adapter 2 Parallel port Connects to a parallel device (e.g., parallel pri
10 Chapter 1Bottom Panel# Item Description1 Battery bay Houses the computer’s battery pack.2 Battery release latch Unlatches the battery to remove the
Chapter 1 11IndicatorsThe computer has seven easy-to-read status icons on the right of the display screen..The Power and Standby status icons are visi
IIRevision HistoryPlease refer to the table below for the updates made on TravelMate 2000/2500 service guide.Date Chapter Updates2004/04/21 Chapter
12 Chapter 1Understanding the iconsWhen the cover of your computer is closed, 2 easy-to-read icons are shown, indicating which state or feature is ena
Chapter 1 13 KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.Special
14 Chapter 1Embedded numeric keypadThe embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on
Chapter 1 15Windows keysThe keyboard has two keys that perform Windows-specific functions.Keys DescriptionWindows logo key Start button. Combinati
16 Chapter 1Hot KeysThe computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, v
Chapter 1 17The Euro symbolIf your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European l
18 Chapter 1 Launch KeysLocated at the top of the keyboard are six buttons. These buttons are called lauch keys. They are designated as mail button, W
Chapter 1 19Hardware Specifications and ConfigurationsSystem Board Major ChipsItem ControllerSystem core logic ATI RC300M+ATI IXP150Super I/O control
20 Chapter 1Supported protocols ACPI 1.0b, SMBIOS 2.3, PCI 2.2, Boot Block, PXE 2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI Bus Po
Chapter 1 21Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.512MB 128MB
IIICopyrightCopyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, st
22 Chapter 1 .Hard Disk Drive InterfaceItemVendor & Model NameHGST Moraga IC25N030ATMR04Fujitsu V-40 MHT2030ATSeagate N1 ST93015AHGST Moraga IC25N
Chapter 1 23Rotation speed 5100 rpm for QSI5400 rpm for Mitsumi 24X CAV modeData Buffer Capacity 128 KB (built-in)Interface Compliant to ATA/ATAPI-6Ap
24 Chapter 1Average Full Access time (typ.) RandomCAV mode 110 msec typical 150 msec average maxFull StrokeCAV mode 200 msec typical 260 msec average
Chapter 1 25Transfer rate (KB/sec) Read Sustained: DVD-ROM MAX 8X CAV (MAX 10800 KB/sec) CD-ROM MAX 24X CAV (MAX 3600 KB/sec)W
26 Chapter 1Disc Diameter 12cm and 8cmCapacity 2048 bytes/sector (DVD)2048 bytes/block (CD Mode-1 and Mode-2 Form-1)2336 bytes/block (Mode-2)2328 byte
Chapter 1 27 Loading mechanism Manual load/DC brushless mortor systemAudio InterfaceItem SpecificationAudio Controller RTL ALC655Audio onboard or opt
28 Chapter 1 Optional parallel port I/O address (in BIOS Setup)378, 278, 3BCOptional parallel port IRQ (in BIOS Setup)IRQ7, IRQ5USB PortItem Specif
Chapter 1 29LCDItemVendor & model name AU:B150XG01B150PG01CMO:N150X3-L05LG:LP150X08-A5Screen Diagonal (mm) 381 15.0 inches, 381 15.0 inches, 381Ac
30 Chapter 1Luminance Uniformity 40 N/A N/AContrast Ratio 200 300 200Response Time (Optical Rise Time/Fall Time)30/30 8/17 10/30Nominal Input Voltage
Chapter 1 31 Viewing Angle (degree)Horizontal: Right/LeftVertial: Upper/Lower40/4020/4040/4010/3045/4515/35Temperature Range( C)OperatingStorage (ship
IVConventionsThe following conventions are used in this manual:Screen messages Denotes actual messages that appear on screen.NOTE Gives bits and piece
32 Chapter 1Hibernation ModeEnter Hibernation Mode (suspend to HDD) when1.Hibernation hot-key is pressed and system is ready to enter Hibernation mode
Chapter 1 33
Chapter 2 34BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y
35 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T
Chapter 2 36InformationNOTE: The system information is subject to different models.Parameter DescriptionFloppy Disk Drive Shows floppy drive type info
37 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user
Chapter 2 38The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s
39 Chapter 2AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The
Chapter 2 40DMA channel Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if Mode is set to ECP.DMA3/DMA1Legac
41 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi
Chapter 2 42The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When
43 Chapter 2Removing a PasswordFollow these steps:1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Chapter 2 44If the current password entered does not match the actual current password, the screen will show you the Setup Warning.If the new password
45 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri
Chapter 2 46ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the
47 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or
Chapter 3 48This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb
49 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p
Chapter 3 50Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
51 Chapter 3Screw ListItem DescriptionA SCREW MAC FLAT M2.5*L4 NI NYLOK (86.00123.630)B SCREW M2.0*L10 NYLOK(86.9A352.100)C SCREW M2*3 NYLON 1JMCPC-42
VI
Chapter 3 52Removing the Battery1. To remove the battery, push the battery release latch.2. Then slide the battery out from the machine.
53 Chapter 3Removing the Memory Module1. See “Removing the Battery” on page 52.2. To remove the memory module from the machine, first remove the two s
Chapter 3 54Removing the Wireless LAN Board and the Modem Board1. See “Removing the Battery” on page 52.2. To remove the wireless LAN board, first rem
55 Chapter 3Removing the Hard Disk Drive Module1. See “Removing the Battery” on page 52.2. To remove the hard disk drive, pull the hard disk dirve car
Chapter 3 56Removing the LCD ModuleRemoving the Middle Cover1. See “Removing the Battery” on page 52.2. To remove the middle cover, first use a plasti
57 Chapter 33. Remove the two screws and then detach the launch board from the middle cover.Removing the LCD Module1. See “Removing the Battery” on pa
Chapter 3 58
59 Chapter 3Disassembling the LCD ModuleRemoving the LCD Bezel1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on page 56.3
Chapter 3 60NOTE: Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you reassemble the LCD module.Removing t
61 Chapter 32. See “Removing the Middle Cover” on page 56.3. See “Removing the Launch Board” on page 56.4. See “Removing the LCD Module” on page 57.5.
VIIChapter 1 System Introduction 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3 622. See “Removing the Middle Cover” on page 56.3. See “Removing the Launch Board” on page 56.4. See “Removing the LCD Module” on page 57.5.
63 Chapter 3Disassembling the Main UnitRemoving the Keyboard1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on page 56.3.
Chapter 3 64 Removing the Thermal Module1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on page 56.3. See “Removing the Ke
65 Chapter 3Installing the Processor1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on page 56.3. See “Removing the Keyboa
Chapter 3 664. Then take the upper case assembly off the main unit.Removing the Touchpad Board1. See “Removing the Battery” on page 52.2. See “Removin
67 Chapter 33. See “Removing the LCD Module” on page 57.4. See “Removing the Keyboard” on page 63.5. See “Removing the Upper Case Assemly” on page 65.
Chapter 3 68Removing the Second Fan Bracket1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on page 56.3. See “Removing the
69 Chapter 3Removing the HDD Bracket1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on page 56.3. See “Removing the Keyboa
Chapter 3 70.13. Remove the two screws holding the main board as the picture shows. Remove another two screws that fasten the main board. Then detach
71 Chapter 33. See “Removing the Keyboard” on page 63.4. See “Removing the Upper Case Assemly” on page 65.5. See “Removing the Fan” on page 63.6. See
VIIIRemoving the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Removing the Fan . . . . . . . . . . . . .
Chapter 3 72Removing the Speaker Set1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on page 56.3. See “Removing the Keyboa
73 Chapter 3System Upgrade ProcedureBase Unit to Wireless Unit1. Turn out the two screws fastening the modem cover then open the cover.2. Connect the
Chapter 4 74Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer
75 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-
Chapter 4 76Memory checkMemory errors might stop system operations, show error messages on the screen, or hang the system.1. Boot from the diagnostics
77 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca
Chapter 4 78Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In P
79 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca
Chapter 4 80Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.
81 Chapter 4Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet
Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:PerformanceT Intel® Pentium® 4 (for Trav
Chapter 4 82Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter
83 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL
Chapter 4 84PCMCIA-Related SymptomsSymptom / Error Action in SequenceSystem cannot detect the PC Card (PCMCIA) PCMCIA slot assemblySystem boardPCMCIA
85 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 87.System hangs i
Chapter 4 86Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
87 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet
Chapter 4 88How to Build NAPP Master Hard Disc DriveCD to Disk Recovery1. Prepare NAPP CD, Recovery CD and System CD.2. Put NAPP CD into the optical d
89 Chapter 46. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to t
Chapter 4 907. Then insert the System CD to the optical drive.8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard d
91 Chapter 4Disk to Disk Recovery1. Prepare NAPP CD, Recovery CD and System CD.2. Put NAPP CD into the optical drive. Then boot up the system.3. The s
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