TravelMate 3250/2470 SeriesService Guide
2 Chapter 1T 16.7 million colorsT Simultaneous LCD and CRT display, with LCD panel resolution at 70 HzT MPEG-2/DVD hardware-assisted capabilityStorage
92 Chapter 48Ch Initialize floppy controller8Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus
Chapter 4 93D2h Unknown interruptCode BeepsE0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h
94 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL
Chapter 4 95Battery can’t be charged See “Check the Battery Pack” on page 85. Battery packSystem boardPCMCIA-Related SymptomsSymptom / Error Action in
96 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 98.Battery fuel g
Chapter 4 97Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
98 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet
Chapter 5 99Top View1 CVR1 LID switch 8 BTBTN1 Bluetooth launch switch2 MIC1 Microphone cable connector 9 SPK1 Speaker set cable3 LCD1 LCD cable conne
100 Chapter 5Bottom ViewNOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get.1 DCIN1 DC-in jac
Chapter 5 101Jumper Settings/Clear BIOS Password Procedures1. Remove the DIMM cover and the lower DDR2 memory module, then find out the G96 position o
Chapter 1 3T 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) (for TravelMate 3250)T 3 USB 2.0 portsT External display (VGA) portT Headphones/speaker/line-out
102 Chapter 5
Chapter 6 103This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3640/TravelMate 2440. Refer to this ch
104 Chapter 6Aspire 3640/TravelMate 2440 Exploded DiagramAspire 3640/TravelMate 2440 FRU ListCategory No. Part Name and Description Acer Part No.Adapt
Chapter 6 105BLUETOOTH MODULE FOXCONN BCM2045Note: The bluetooth module does not contain the black mylar as the image shows..54.TB2V1.001BT MODULE FOX
106 Chapter 6LOWERCASE W/SPEAKER 60.TCZV1.001SpeakerSPEAKER 23.TCZV1.003Case/Cover/Bracket/AssemblyMIDDLE COVER W/MICROPHONE (TRAVELMATE) 60.TCZV1.003
Chapter 6 107COMBO MODULE 24X 6M.TB2V1.001OPTICAL FIX HOLDER BRACKET 33.TB2V1.002OPTICAL RAIL HOLDER 33.TB2V1.003OPTICAL BEZEL GBASE FOR COMBO42.TB2V
108 Chapter 6OPTICAL FIX HOLDER BRACKET 33.TB2V1.002OPTICAL RAIL HOLDER 33.TB2V1.003OPTICAL BEZEL GBASE FOR DUAL 42.TB2V1.00342.TB2V1.004 (TM)DVD-RW D
Chapter 6 109HDD 60GB SEAGATE ST96812A KH.06001.004HDD 60GB SEAGATE ST960812A KH.06001.003HDD 60GB TOSHIBA MK6025GAS KH.06004.004HDD 60G TOSHIBA KH.06
110 Chapter 6KEYBOARD 89KEY DARFON NSK-H3M06 PORTUGAKB.A2707.012KEYBOARD 88KEY DARFON NSK-H3M0A ARABIAKB.A2707.013KEYBOARD 89KEY DARFON NSK-H3M0C CZEC
Chapter 6 111KEYBOARD 89KEY DARFON NSK-AEK0D DANISHKB.T5007.019KEYBOARD 89KEY DARFON NSK-AEK0E ITALYKB.T5007.009KEYBOARD 89KEY DARFON NSK-AEK0F FRENCH
4 Chapter 1System Block DiagramAABBCCDDEE44332211TitleSize Document Number RevDate: SheetofTaipei Hsien 221, Taiwan, R.O.C.AG3 3BLOCK DIAGRAMA3155Wedn
112 Chapter 6WIRELESS ANTENNA LEFT/RIGHT 25.TCZV1.001LCD/INVERTER CABLE 14.1" WXGA 50.TCZV1.004LCD BRACKET RIGHTNote: Right bracket is the upper
Chapter 6 113LCD BRACKET RIGHT 33.TB1V1.003LCD BRACKET LEFT 33.TB1V1.004LCD PANEL 14.1" W/HINGE 60.TB2V1.004LCD BEZEL 14.1" W/LOGO 60.TB2V1.
114 Chapter 6LCD SCREW RUBBER LCD RUBBER CUSHION47.A46V1.002LCD SCREW RUBBER 47.TB1V1.001NAME PLATE 40.ADKV1.001NAME PLlATE (TM) 40.TCZV1.001ScrewsSCW
Chapter 6 115
116 Chapter 6
Chapter 1 5Board LayoutTop View1 CVR1 LID switch 8 BTBTN1 Bluetooth launch switch2 MIC1 Microphone cable connector 9 SPK1 Speaker set cable3 LCD1 LCD
6 Chapter 1Bottom ViewNOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get.1 DCIN1 DC-in jack
Chapter 1 7Jumper Settings/Clear BIOS Password Procedures1. Remove the DIMM cover and the lower DDR2 memory module, then find out the G96 position on
8 Chapter 1Your Acer Notebook tourAfter knowing your computer features, let us show you around your new TravelMate computer.Front view# Icon Item Desc
Chapter 1 9Closed Front View# Icon Item Description1 Speakers Left and right speakers deliver stereo audio output.2 USB 2.0 ports Connect to USB 2.0 d
10 Chapter 1Left ViewRight View# Icon Item Description1 Kensington lock slot Connects to a Kensington-compatible computer security lock.2 Optical driv
Chapter 1 11Rear Panel3 Three USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera).4 Ventilation slots Enable the computer to stay c
IIRevision HistoryPlease refer to the table below for the updates made on TravelMate 3250/2470 service guide.Date Chapter Updates
12 Chapter 1Bottom PanelIndicatorsThe computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front pa
Chapter 1 13The power, battery and wireless communication status indicators are visible even when the LCD display is closed.NOTE: 1. Charging: The lig
14 Chapter 1Touchpad BasicsThe following teaches you how to use the touchpad:T Move your finger across the touchpad (2) to move the cursor. T Press th
Chapter 1 15NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger m
16 Chapter 1Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys
Chapter 1 17Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output an
18 Chapter 1Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To ty p e :The Euro
Chapter 1 192. Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> s
20 Chapter 1Acer Empowering TechnologyAcer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage you
Chapter 1 21Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you m
IIICopyrightCopyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto
22 Chapter 1Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management fro
Chapter 1 235. The new profile will appear in the profile list.Battery statusFor real-time battery life estimates based on current usage, referto the
24 Chapter 1Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or project usin
Chapter 1 25Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed
26 Chapter 1
Chapter 1 27Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives
28 Chapter 1Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by th
Chapter 1 29Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health statu
30 Chapter 1Acer OrbiCamThe Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree erg
Chapter 1 31Rotating the Acer OrbicamThe Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle. Refer to the illustrations be
IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece
32 Chapter 1NOTE: Settings the camera resolution to 640 x480 larger does not change the capture window size.OptionsClick Options to display the Window
Chapter 1 33T Capture settings: From the Camera Settings window, click the Driver Settings button. The Properties window will appear.T Device Settings
34 Chapter 1The VisageON window appears as below:2. Select and apply a video effect in the left section of the VisageON window. Change the face tracki
Chapter 1 35Using video effects (selected models only)The Video Settings section allows you to select an avatar or accessory video effect from the lis
36 Chapter 1Using the System UtilitiesNOTE: The system utilities work under Microsoft Windows XP only.Acer GridVista (dual-display compatible)NOTE: Th
Chapter 1 37NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.Launch ManagerLa
38 Chapter 1Hardware Specifications and ConfigurationsNOTE: Stage 1-4 is normal situation. Stage 5 is protection while the CPU is at extremely high te
Chapter 1 39 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. O
40 Chapter 1reversed. Note: For more details, please see the table below.LAN InterfaceItem SpecificationChipset Realtek 8110 or 8110CLSupports LAN pro
Chapter 1 41Capacity (MB) 40000 60000 80000Bytes per sector512 512 512Data heads 2 3 4 (for Samsung/WD)3 (for Seagate)Drive FormatDisks 1 2 2Spindle s
VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi
42 Chapter 1Applicable disc format For HDLS GCC-4244N:1. Reads and writes data in each CD-ROM, CD-ROMXA, CD-I FMV, Video CD and CD-EXTRA2. Reads data
Chapter 1 43Applicable disc format For HLDS GMA-4082N:Support disc formats1. Reads data in each DVD-ROM, DVD-R (Ver. 1.0, Ver.2.0 for Authoring) and D
44 Chapter 1 Video MemoryItem SpecificationChipset ATI Radeon X1300 (for TravelMate 3250 discrete models)Built-in Intel® 945GM (for TravelMate 3250 UM
Chapter 1 45 PCMCIA ENE CB1410Audio Codec Realtek ALC833Card Reader (for Aspire 5500 only)/IEEE1394 RICOH R5C382KeyboardItem SpecificationKeyboard con
46 Chapter 1Typical White Luminance (cd/m2)also called Brightness185 185 200Luminance Uniformity N/A N/A N/AContrast Ratio 300 500 300Response Time (O
Chapter 1 47Temperature Range( C)OperatingStorage (shipping)0 to +50-20 to +600 to +50-25 to +60LCD InverterItem SpecificationVendor & model name
48 Chapter 1
Chapter 2 49BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y
50 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T
Chapter 2 51InformationNOTE: The system information is subject to different models.Parameter DescriptionCPU Type This field shows the CPU type and spe
VI
52 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user
Chapter 2 53The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s
54 Chapter 2AdvancedThe Advanced screen displays advanced settings in BIOS.The table below describes the parameters in this screen. Settings in boldfa
Chapter 2 55SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.PhoenixBIOS Setup Util
56 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When
Chapter 2 57Removing a PasswordFollow these steps:1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
58 Chapter 2If the current password entered does not match the actual current password, the screen will show you the Setup Warning.If the new password
Chapter 2 59BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri
60 Chapter 2ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the
Chapter 2 61BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or
VIIChapter 1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62 Chapter 2
Chapter 3 63This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb
64 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p
Chapter 3 65Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
66 Chapter 3Screw ListItem Description Part NumberA SCW HEX NYL I#R-40/O#4-40 L5.5 34.00015.081B SCREW MACH WAFER M2*L4 NI 86.00059.220 (PC Card slot
Chapter 3 67Removing the Battery Pack1. Unlock the battery lock.2. Slide the battery latch then remove the battery.
68 Chapter 3Removing the Wireless LAN Card/the HDD Module/the Memory/the ODD Module and the LCD Module Removing the Memory and the HDD Module1. Remove
Chapter 3 69Removing the ODD Module1. First, remove the screw fastening the ODD module as shown.2. Push the ODD module outwards then remove it.Removin
70 Chapter 35. Take out the microphone from the middle cover.6. Remove the two screws fastening the launch board.7. Then remove the launch board from
Chapter 3 7116. Remove two screws fastening the LCD hinges.17. Then detach the LCD module from the main unit.
VIIIDisassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65Removing the Battery Pack . . .
72 Chapter 3Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. Disconnect the touchpad cable and the LED F
Chapter 3 7311. Remove the two screws holding the speaker set.12. Take out the speaker set from the lower case.13. Remove the three screws fastening t
74 Chapter 320. Remove the five screws fastening the heatsink.21. Remove the heatsink from the main board.22. Use a flat-headed screwdriver to release
Chapter 3 755. Remove the four screws fastening the touchpad bracket.6. Remove the touchpad bracket (with touchpad).7. Detach the touchpad from the to
76 Chapter 3Disassembling the LCD Module (with video camera) 1. Remove the four screw caps as shown.2. Remove the four screws holding the LCD bezel.3.
Chapter 3 7713. Take out the LCD assembly from the LCD panel.14. Disconnect the LCD cable from the LCD.15. Tear off the tape fastening the LCD cable a
78 Chapter 3
Chapter 3 79Disassembling the External ModulesDisassembling the HDD Module1. Remove the four screws fastening the HDD bracket.2. Remove the HDD bracke
80 Chapter 3
Chapter 4 81Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer
Chapter 1 1FeaturesBelow is a brief summary of the computer’s many features:Operating systemT Windowsl® VistaTM capableNOTE: Windows VistaTM capable P
82 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-
Chapter 4 83If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory checkMemory errors might stop
84 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca
Chapter 4 85Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In P
86 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca
Chapter 4 87Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.
88 Chapter 4Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet
Chapter 4 89Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter
90 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h
Chapter 4 9146h 2-1-2-3 Check ROM copyright notice48h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video
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