Acer TravelMate 4010 SeriesService Guide
2 Chapter 1T Ergonomically-centered touchpad pointing deviceT Acer FineTouch keyboard with a 5-degree curveT Internet 4-way scroll buttonKeyboard and
92 Chapter 527 DVD-ROM DRIVE 8X QSI SDR-083 KV.00803.003DVD/CDRW COMBO DRIVE 24X QSI SBW-242CKO.02407.014DVD/CDRW COMBO DRIVE 24X KME UIDA-760KO.02406
Chapter 5 9311 TM4500/TM4000/TM2300 KEYBOARD DARFON US InternationalNote: The keyboard on the exploded diagram is non-ergo for Aspire series.KB.T5007.
94 Chapter 5LCD ModuleN/S LCD MODULE 14.1 IN. XGA AU B141XG05 6M.T51V7.011LCD MODULE 14.1 IN. XGA QDI QD141XLH126M.T51V7.012LCD MODULE 14.1 IN. XGA CM
Chapter 5 9516 LCD CABLE - 14.1 IN. XGA 50.T51V7.001LCD CABLE - 15 IN. XGA 50.T50V7.004LCD CABLE - 15.4 IN. WXGA 50.T50V7.006LCD BRACKET W/HINGE 14 IN
96 Chapter 5N/S 512M Infineon SO-DIMM DDR333 512MB HYS64D64020GBDL-6-C (.11u/B)KN.51202.013N/S 512MB NANYA SO-DIMM DDR333 512MB NT512D64SH8A0FM-6K K
Index 97AAFLASH Utility 48Audio 28BBattery Pack 56BIOS 24package 24password control 24ROM size 24ROM type 24vendor 24Version 24BIOS Supports protocol
98 IndexPower System Check 71Battery Pack 72Processor 24SSecond Level Cache 24SystemBlock Diagram 3System Diagnostic Diskette 35System Memory 24System
Index 99
Chapter 1 3System Block Diagram1122334455667788A AB BC CD DINTEL Mobile_479 CPU333MHZ DDRATA 66/100AC97CLOCK GENAUDIO CODECCentrinoDDR-SODIMM1DDR-SOD
4 Chapter 1Board LayoutTop View1 Keyboard Connector 7 No 3 in 1 Connector for TM40102 Bluetooth Board Connector 8 Speaker Connector3 LCD Cable Connect
Chapter 1 5Bottom View1 Power Jack 16 Audio Cable Connector2 CRT 17 Line-in Connector3 No docking port for TM4010 18 Headphone Out Connector4 Audio Ca
6 Chapter 113 No IR for TM4010 28 LAN Cable Connector14 Bluetooth Switch 29 FAN Connector15 Wireless Switch 30 LAN Cable Connector
Chapter 1 7A TravelMate tourAfter knowing your computer features, let us show you around your new TravelMate computer.Front Open View# Icon Item Descr
8 Chapter 19 Power button Turns the computer on and off.
Chapter 1 9Front Closed View# Icon Item Description1 Speakers Left and right speakers deliver stereo audio output.2 Power indicatorLights when the com
10 Chapter 1Left View# Icon Item Description1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type.2 LED indi
Chapter 1 11Right Panel# Icon Item Description1 PC Card slot eject buttonEjects the PC Card from the slot.2 PC Card slot Connects to one Type II CardB
IIRevision HistoryPlease refer to the table below for the updates made on TravelMate 4010 service guide.Date Chapter Updates
12 Chapter 1Rear Panel# Icon Item Description1 Power jace Connects to an AC adapter.2 External display port Connects a display device (e.g., external
Chapter 1 13Bottom Panel# Item Description1 Cooling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan.2 Battery
14 Chapter 1IndicatorsThe computer has three easy-to-read status icons on the upper-right above the keyboard, and four on the front panel.Icon Functio
Chapter 1 15Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys
16 Chapter 1Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key Icon DescriptionWindows key Pressed alone, this key has
Chapter 1 17Hot KeysThe computer employs hot keys or key combinations to access most of the computer’s controls like sreen brightness, volume output a
18 Chapter 1Fn-y Volume down Decreases the speaker volume.Fn-x Brightness up Increases the screen brightness.Fn-z Brightness down Decreases the screen
Chapter 1 19Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To ty p e :The Euro
20 Chapter 1Launch KeysLocated at the upper-right above the keyboard are four buttons. These buttons are called launch keys. They are designated as th
Chapter 1 21In addition, there are two launch keys at the front panel. Even when the cover is closed, you can easily access the features of Wireless a
IIICopyrightCopyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto
22 Chapter 1TouchpadThe built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as
Chapter 1 23NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger m
24 Chapter 1Hardware Specifications and Configurations ProcessorItem SpecificationCPU typeIntel® Pentium M 715,725 TravelMate 4010Core logicInteI®
Chapter 1 25 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On
26 Chapter 1 Supports modem protocol V.90/V.92Modem connector type RJ11Modem connector location Right panelBluetooth InterfaceItem SpecificationChips
Chapter 1 27Max. media transfer rate (disk-buffer, Mbytes/s)372 372 350 350Data transfer rate (host~buffer, Mbytes/s)100 MB/Sec.Ultra DMA mode-5100 MB
28 Chapter 1 Applicable disc format Support disc formats1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-Text2. Reads data in
Chapter 1 29 Video MemoryItem SpecificationChipset Intel 855GME intetrated for TM4010Memory size UMA 16/32/64MBInterface DDRUSB PortItem Specification
30 Chapter 1 PCMCIA TI PC7411Audio Conexant CX20468-313-in-1 card reader TI PC7411KeyboardItem SpecificationKeyboard controller NS PC97551Total number
Chapter 1 31Typical Power Consumption (watt) 5.3 4.03 (for backlight unit)N/AWeight 400g (w/o inverter) 420g 460gPhysical Size(mm) 299(W)x228(H)x5.5(D
IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece
32 Chapter 1 LCD 15 inch and 15.4 inchItem SpecificationVendor & model name SAMSUNG LTN150XB-L03HitachiTX38D81VC1CABLCD 15.4" WXGA QDIScreen
Chapter 1 33Maximum input AC current 1.7AInrush current 220A@115VAC220A@230VACEfficiency 82% min. @115VAC input full loadSystem Power ManagementACPI
34 Chapter 1
Chapter 2 35BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y
36 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T
Chapter 2 37InformationNOTE: The system information is subject to different models.Parameter DescriptionFloppy Disk Drive Shows floppy drive type info
38 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user
Chapter 2 39The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s
40 Chapter 2AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The
Chapter 2 41Legacy USB Support Enables, disables USB interface devices support. (Enable for use with a non-USB aware Operating System such as DOS or U
VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi
42 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.PhoenixBIOS Setup Util
Chapter 2 43The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When
44 Chapter 23. Press e. After setting the password, the computer sets the User Password parameter to “Set”.4. If desired, you can opt t
Chapter 2 45If the verification is OK, the screen will display as following. The password setting is complete after the user presses u.If the current
46 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri
Chapter 2 47ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the
48 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or
Chapter 2 494. Check HDD Master ID number.Then get master passowrd:1. Copy MastID program to C:2. Click Start-->Program-->Accessories-->Comma
50 Chapter 2
Chapter 3 51This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb
52 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p
Chapter 3 53M2.5*6(Part number: 86.T23V7.010)Remove the IO bezel then you will see.2M2.5*6(Part number: 86.T23V7.010)Remove the heatsink cover then yo
54 Chapter 3Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
Chapter 3 55Screw List Item DescriptionA SCREW M2.0X3.0-I-NI-NYLOKB SCREW I2.5*3M-BNIH(M2.5L3)C SCREW M2.5*4L-BZN-NYLOKD SCREW M2.0X5-I-NI-NYLOKE SCRE
56 Chapter 3Removing the Battery Pack1. Unlock the battery lock.2. Slide the battery latch as shown then remove the battery pack.
Chapter 3 57Removing the HDD Module/the Memory and the Wireless LAN Card/the Thermal Module and the CPU/ODD Module and LCD ModuleRemoving the HDD Modu
58 Chapter 34. Remove the heatsink cover from the main unit.5. Disconnect the fan cable.6. Remove the four screws that secure the thermal module.7. Pu
Chapter 3 59Removing the ODD Module1. Remove the three screws holding the middle cover.2. Detach the middle cover carefully. 3. Turn over the keyboard
60 Chapter 3.3. Remove the two screws that secure the keyboard as shown.4. Turn over the keyboard as shown and disconnect the keyboard cable then remo
Chapter 3 61Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. Remove the two screws holding the switch bo
VIITable of ContentsChapter 1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62 Chapter 34. Remove the three screws that secure the touchpad board.5. Remove the touchpad board from the upper case.6. Disconnect the touchpad boar
Chapter 3 631. Disconnect the MDC cable from the modem board.2. Detach the MDC cable from the main board.3. Remove the two screws holding the modem bo
64 Chapter 3
Chapter 3 65Disassembling the LCD Module1. Remove the four screw caps as shown.2. Remove the four screws holding the LCD bezel.3. Then detach the LCD
66 Chapter 313. Remove the left bracket as the picture shows.14. Tear off the tape fastening the LCD cable.15. Tear off the the LCD cable fastening th
Chapter 3 67Disassembling the External ModulesDisassembling the HDD Module1. Remove the two screws holding the HDD bracket on one side.2. Remove anoth
68 Chapter 3
Chapter 4 69Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test this model. Non-Acer product
70 Chapter 4System Check ProceduresExternal Diskette Drive CheckIf an error occurs with the internal diskette drive, reconnect the diskette connector
Chapter 4 71Power System CheckTo verify the symptom of the problem, power on the computer using each of the following power sources:1. Remove the batt
VIIITable of ContentsDisassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Disassembling the
72 Chapter 4Check the Battery PackTo check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In Po
Chapter 4 73Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes. The most likely cau
74 Chapter 4Index of Error MessagesError Message ListError Messages FRU/Action in SequenceStruck Key See “Keyboard or Auxiliary Input Device Check” on
Chapter 4 75Error Message ListNo beep Error Messages FRU/Action in SequencePower-on indicator turns off and LCD is blank. Power source (battery pack a
76 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h
Chapter 4 7748h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video adapters in system4Bh QuietBoot start
78 Chapter 48Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus hard-disk controllers92h Jump to
Chapter 4 79E0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h Initialize system I/OE5h Check
80 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't work First, plug a m
Chapter 4 81Battery can’t be charged or discharged See “Check the Battery Pack” on page 72. Battery packMain boardSystem hang during POST ODD/HDD/FDD/
Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:PerformanceT Intel® Pentium M® processor 725, 725A or higherT Intel® 855GME
82 Chapter 4The system doesn't resume from hibernation/ standby mode.Connect AC adapter then check if the system resumes from Standby/Hibernation
Chapter 4 83NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 85.Modem/LAN-Rela
84 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
Chapter 4 85Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet
86 Chapter 4
Chapter 5 87This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 4010 series products. Refer to this
88 Chapter 5Exploded Diagram
Chapter 5 89TravelMate 4010Picture No. Partname And Description Part NumberAdapterN/S ADAPTER 65W 3 PIN DELTA SADP-65KB BF 19VTBDN/S ADAPTER 65W 3 PIN
90 Chapter 5CablesN/S FFC CABLE - TP/B TO MB 50.T50V7.001N/S MODEM CABLE 50.T50V7.002N/S POWER CORD US (3 PIN) 27.A03V7.001POWER CORD PRC (3 PIN) 27.A
Chapter 5 9122 HEATSINK COVER 42.T50V7.00326 HDD COVER 42.T50V7.00436 3 IN 1 DUMMY COVERNote: The image on the left is 3 in 1 cover. If that is 3 in 1
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