AcerAspire 9420/ 9410/ 7110TravelMate 5620/ 5610/ 5110Service GuideService guide files and updates are available on the ACER/CSD web. For more infor
TOC XChapter Four Troubleshooting 72System Check Procedures . . . . . . . . . . . . 73External Diskette Drive Check . . . . . . . . . . . 73External
Chapter 5 90Bottom ViewItem Description Item Description1 Keyboard controller 2 Keyboard connector3 Lid switch connector 4 System fan connector5 PCMCI
Chapter 6 91This chapter offers the FRU (Field Replaceable Unit) list in global configuration of Aspire 9420/ 9410/ 7110 and TravelMate 5620/ 5610/ 51
92 Chapter 6Exploded Diagram
Chapter 6 93PartsAspire 9410 UMACATEGORY PART NAME DESCRIPTIONACER PART NO.ADAPTERN/A ADAPTER 90W LITEON PA-1900-04WR ADT 90W LITEON PA-1900-04WR
94 Chapter 6WIRELESS LAN BOARD 802.11ABG INTEL 3945 RW WLAN 802.11ABG INTEL 3945 RW KI.GLN01.003WIRELESS LAN BOARD 802.11ABG INTEL 3945 MW2 WL
Chapter 6 95N/A POWER CORD 10A 250V 3PIN ITALYCORD 10A 250V 3P ITALY BK 27.01518.711?POWER CORD 10A 250V 3PIN ITALYCORD ITALY 10A 250V 3P BK27.0
96 Chapter 6MIDDLE COVER ASSY MIDDLE COVER--AS MYALL 60.ACKV1.003MINI PCI COVER ASSY MINIPCI COVER MYALL 42.TCBV1.003N/A MINI CARD COVER AS
Chapter 6 97N/A DVD DUAL BEZEL ASSY DVD_DUAL ODD BEZEL42.TCBV1.012DVD SUPER MULIA BEZEL ASSY S_MULTI ODD BEZEL GBASE 42.TCBV1.013DVD SUPER MULIA BE
98 Chapter 6COMBO MODULE 24X ASSY ODD COMBO MYALL26M.ADFV1.001CDRW/DVD COMBO DRIVE 24X PHILIPS SCB5265 W/O BEZELCOMBO PHI/SCB5265 MYALL NOBZLKO.02408.
Chapter 6 99CPU DC YONAH T2300 1.66GMHZ INTEL IC CPU DC YONAH T2300 1.66G PGA KC.23001.DTPCPU DC YONAH T2600 2.17GMHZ INTELIC CPU DC YONAH T2600 2.1
Chapter 1 1SpecificationOperating SystemAspire Series• Genuine Windows® XP Home Edition (SP2)• Genuine Windows® XP Professional (SP2)• Genuine Windows
100 Chapter 6N/A HDD 60G 4200RPM SEAGATE ST960812AHDD 60GB SEAGATE ST960812AKH.06001.006HDD 60G HITACHI HTS421260H9AT00HDD 60GB HGST HTS421260H9AT00KH
Chapter 6 101N/A HDD 120G 4200RPM HITACHI 0A26308HDD 120GB HGST 0A26308 ROHSKH.12007.006HDD 120G 5400RPM SEAGATE ST9120821AHDD 120GB SEAGATE ST9120821
102 Chapter 6AS9400/7100 KEYBOARD DARFON SWISS/GAS9400/7100 KEYBOARD DARFON SWISS/GKB.ACF07.011AS9400/7100 KEYBOARD DARFON PORTUGUESEAS9400/7100 KEYBO
Chapter 6 103N/A "LCD 17"" WXGA+ LG LP171WP4-TL02 GLARE""LCD 17""W LP171WP4-TL02 GLARE"LK.17008.015N/A "L
104 Chapter 6N/A PCMCIA SLOT 4PIN CONN CARDBUS 4P 59330-00L0C 22.T28V1.001MEMORYSDIMM 256M SAMSUNG 470T3354CZ3-CD5SODIMM 256M M470T3354CZ3-CD5KN.2
Chapter 6 105N / A S C R E W S C R E W M A C H WAFE
2 Chapter 1System Memory• Up to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM modules (dual-channel support) (for Aspire 9420/ 94
Chapter 1 3• Built-in microphoneCommunication• Acer Video Conference featuring Voice and Video over internet Protocol (VVoIP) support via Acer OrbiCam
4 Chapter 1• 3.66 kg (8.06 lbs.) with 6-cell battery packEnvironment• Temperature• Operating: 5 oC to 35 oC• Non-operating: -20 oC to 65 oC• Humidity
Chapter 1 5Block Diagram
6 Chapter 1Outlook TourFront ViewAspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series# Icon Item Descriptio
Chapter 1 7Closed Front ViewAspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series9 N/A Palmrest Comfortable supp
8 Chapter 1Left ViewAspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 SeriesRight ViewAspire 9420/ 9410/ 7110 Series
Chapter 1 9Rear ViewAspire 9420/ 9410/ 7110 Series TravelMate 5620/ 5610/ 5110 Series# Icon Item Description1 USB 2
II PRINTED IN TAIW
10 Chapter 1Base ViewUpper: Aspire 9420/ 9410/ 7110 SeriesLower: TravelMate 5620/ 5610 /5110 Series# Icon Item Description1 N/A Battery release latch
Chapter 1 11Windows keysThe keyboard has two keys that perform Windows-specific functions.HotkeysThe computer employs hotkeys or key combinations to a
12 Chapter 1Special keysYou can locate the Euro symbol and the US dollar sign on the upper-center and/or bottom-right side of the keyboard.The Euro Sy
Chapter 1 13IndicatorsThe computer provides an array of three indicators located above the keyboard, in addition to four indicators on the front cover
14 Chapter 1Easy-launch ButtonsThere are several conveniently located easy-launch buttons. They are one user-programmable button, web browser button,
Chapter 1 15TouchpadThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fi
16 Chapter 1Acer Empowering TechnologyAcer’s innovative Empowering Technology makes it easy to have access to the frequently used functions and manage
Chapter 1 17Acer eDataSecurity ManagementAcer eDataSecurity Management is a handy file encryption utility that protects the files from being accessed
18 Chapter 1
Chapter 1 19Acer eLock ManagementAcer eLock Management is a security utility that allow you to lock up your removable data, optical and floppy drives
IIIRevision HistoryPlease refer to the table below for the updates of Aspire 9420/ 9410/ 7110 and TravelMate 5620/ 5610/ 5110 service guide.Date Chap
20 Chapter 1Acer ePerformance ManagementAcer ePerformance Management is a system optimization tool that boosts the performance of the Acer notebook. I
Chapter 1 21Acer eRecovery ManagementAcer eRecovery Management is a powerful utility with the need for recovery disks provided by the manufacturer. Th
22 Chapter 1Acer eSettings ManagementAcer eSettings Management allows you to inspect hardware specification and to monitor the system health status. F
Chapter 1 23Acer eNet ManagementAcer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locat
24 Chapter 1
Chapter 1 25Acer ePower ManagementAcer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from t
26 Chapter 1
Chapter 1 27Acer ePresentation ManagementAcer ePresentation Management lets you select from two of the most common projector resolution: XGA and SVGA.
28 Chapter 1Acer OrbiCamThe Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree erg
Chapter 1 29Changing the Acer OrbiCam SettingsResolutionTo change the capture resolution, click the displayed resolution at the bottom right corner of
IVCopyrightCopyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored
30 Chapter 1Camera Settings• Basic settings: Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Sett
Chapter 1 31• Zoom/Face Track Settings allows you to adjust the zoom level and turn the face tracking feature on or off.Capturing Photos or VideosTo c
32 Chapter 1To Use the Face Tracking Feature1. Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up menu.
Chapter 1 33Note: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON
34 Chapter 1Using the System UtilitiesNote: The system utilities work under Microsoft Windows XP only.Acer GridVista (dual-display compatible)Note: Th
Chapter 1 35Note: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.Launch ManagerLa
36 Chapter 1Norton AntiVirusNorton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep you
Chapter 1 37Hardware Specification and ConfigurationProcessorMain ChipsSystem MemoryItem T7600 T7400 T7200 T5600 T5500CPU speed (GHz) 2.33 2.16 2 1.83
38 Chapter 1VGA InterfaceCard ReaderAudio InterfaceLAN InterfaceWireless LAN InterfaceItem UMA DiscreteChip 945GM/940GML Nvidia G72MVVRAM up to 128MB
Chapter 1 39ModemKeyboardBatteryPower ManagementItem DescriptionController ICH7MData modem data baud rate (bps)56KModem/bluetooth protocol supported•
VDisclaimerThe information in this guide is subject to change without notice.Acer Incorporated makes no representations or warranties, either expresse
40 Chapter 1 LCD PanelItem SpecificationModel name AUOB170PW03 V3B170PW03 V4QDIQD17TL02-06SAMSUNGLTN170WX-L05-1LTN170WX-L05-HLGLP171WP4-TL02Screen Dia
Chapter 1 41AC AdaptorHard Disk DriveItem SpecificationModel name LiteOn PA-1900-04AW Delta 90W ADP-90SB BBAAInput featureRated voltage for 100Vac or
42 Chapter 1Average seek, write (msec. typical)14.5Cache buffer 8 MbytesInterface Serial ATAStartup current (typical, peak)+5V: 1.1 ampsAmbient temper
Chapter 1 4324X Combo Drive InterfaceItem SpecificationModel PHILIPS SCB5265 LITEON SSC-2485KPerformance SpecificationTransfer rate (KB/sec.) Sustaine
44 Chapter 18X DVD Dual InterfaceItem SpecificationVendor and model name PHILIPS SDVD8441Performance specificationTransfer rate (KB/sec.) Sustained:•
Chapter 1 458X Super Multi (DL)Item SpecificationVendor and model name Liteon SSM 8515S Pioneer DVR-K06RS Philip SDVD-8821Performance SpecificationTra
Chapter 2 46BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built in the BIOS (Basic Input / Output System) of computer.
47 Chapter 2Information• CPU type: This item will show the CPU information of the system.• CPU speed: This item will show the COU clock speed.• IDE1 m
Chapter 2 48Main• System Time and System Date: The hours are displayed with 24-hour format. The changes in these two items take effect immediately.• S
49 Chapter 2device sequence will be the same as the one defined in the BIOS setup (Boot option).• D2D Recovery: It allows the users to enable or disab
VIConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece
Chapter 2 50SecurityThe system supports three levels of password protection. The password support consists of a Supervisor Password, User Password, an
51 Chapter 2• The users can not change or remove password during resuming from S4.• The max. number of times to retry the password is limited to three
Chapter 2 52BootThis menu allows the users to decide the order of bootable devices to load the operating system. It identifies all the bootable device
53 Chapter 2Exit• Exit Saving Changes: It allows the users to save changes to CMOS and reboot the system. • Exit Discarding Changes: The users can exi
Chapter 3 54This chapter contains step-by-step procedures on how to disassemble the notebook for maintenance and troubleshooting.To disassemble the co
55 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, you have to make sure that:1. The system and all peri
Chapter 3 56Disassembly Procedure FlowchartThe flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you
57 Chapter 3i SCREW M2.5*L8 NYLOK CR3+ 86.00E34.738j SCREW M2*L8 NI NON-NYLOK 86.00E35.228k SCREW M3x4(86.9A524.4R0) 86.9A524.4R0l SCRW
Chapter 3 58Disassembly ProcedureRemoving the Battery Pack1. Unlock the battery pack.2. Slide the battery latch, hold it then remove the battery.Remov
59 Chapter 3Removing the MiniPCI Card and the Memory1. Release the two screws securing the miniPCI cover.2. Remove the miniPCI cover.3. Disconnect the
VIIPrefaceBefore using this information and the product it supports, please read the following general information.1.This Service Guide provides you w
Chapter 3 605. Remove the keyboard and reverse it.6. Carefully pull the keyboard FFC lock, then disconnect the keyboard FFC.
61 Chapter 3Separating the LCD Module and Main Unit1. Pull carefully and disconnect the LCD cable.2. Tear off the tape securing the wireless antenna a
Chapter 3 62Disassembling the Main UnitSeparating the Upper Case and the Lower Case1. Release the connector lock and disconnect the touch pad FFC.2. R
63 Chapter 3Removing the Function Keyboard1. Release the FFC lock and disconnect the function keyboard FFC.2. Release the four screws holding the func
Chapter 3 64Removing the Touch Pad Board1. Carefully release the FFC lock and disconnect the touch pad board FFC.2. There are 13 latches holding the t
65 Chapter 3Removing the ODD Module and Dummy Card1. Slightly pull the ODD module and remove it.2. Pull the dummy card from the slot and remove it.Rem
Chapter 3 66Removing the System Fan1. Release the two screws holding the heatsink.2. Remove the heatsink.Removing the Bluetooth Module1. Detach the bl
67 Chapter 3Removing the MDC Module1. Carefully disconnect the MDC cable.2. Release the two screws securing the MDC board then detach the MDC board.3.
Chapter 3 68Removing the CPU1. Release the screw counter clockwise with a flat screw driver.2. Detach the CPU from the CPU socket.LCD Disassembly1. Re
69 Chapter 35. Release the four screws securing the LCD panel.6. Detach the LCD panel carefully and reverse it as shown.7. Tear off the tapes holding
TOC VIIITable of ContentsChapter One System Specification 1Specification . . . . . . . . . . . . . . . . . . . . . . . 1Operating System . . . . .
Chapter 3 709. Release the four screws securing the left LCD bracket then remove the left LCD bracket.10. Repeat the anterior step to remove the right
71 Chapter 311. Release the screw holding the CCD module and carefully pull the CCD module cable and LCD cable through the latch bar and LCD cover.12.
Chapter 4 72Please use the following procedures as a guide for computer problems.Note: The diagnostic tests are intended to test only Acer products. N
73 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following procedures to isolate the possible effects from a controller, driver,
Chapter 4 742. Go to the diagnostic memory in the test items.3. Press F2 in the test items.4. Follow the instructions in the message window.Note: Make
75 Chapter 4If the charge indicator does not light up, replace the battery pack. If the charge indicator still does not light up, replace the AC/DC ch
Chapter 4 76Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes.Note: Perform the FR
77 Chapter 4Index of Error MessagesError Message ListError Messages FRU/Action in SequenceStruck Key See “Keyboard or Auxiliary Input Device Check“.Sy
Chapter 4 78Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h
79 Chapter 43Ah Autosize cache3Ch Advanced configuration of chipset registers3Dh Load alternate registers with CMOS values41h Initialize extended memo
IX TOCRotating the Acer Orbicam . . . . . . . . . . . . . 28Launching the Acer OrbiCam (for 1.3 megapixel camera models only) . . . . . . . . . . .
Chapter 4 807Ch Set up hardware interrupt vectors7Eh Initialize coprocessor if present80h Disable onboard Super I/O ports and IRQs81h Late POST device
81 Chapter 4B1h Inform RomPilot about the end of POST.B2h POST done- prepare to boot operating systemB4h 1 One short beep before bootB5h Terminate Qui
Chapter 4 82E9h Initialize Multi ProcessorEAh Initialize OEM special codeEBh Initialize PIC and DMAECh Initialize Memory typeEDh Initialize Memory siz
83 Chapter 4Index of Symptom-to-FRU Error MessageSymptom/Error Action in SequenceLCD backlight doesn't work.LCD is too dark.LCD brightness cannot
Chapter 4 84Symptom/Error Action in SequenceSystem cannot detect the PC Card (PCMCIA). PCMCIA slot assemblySystem boardPCMCIA slot pin is damaged.PCMC
85 Chapter 4Note: If you can not correct the problems according to the anterior tables, see “Undetermined Problems”.Symptom/Error Action in SequenceSy
Chapter 4 86Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
87 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which devices fail, which devices are incorrectly installed, whether a shor
Chapter 5 88Top ViewNo. Description No. Description1 DC-in jack 2 USB connector3 CRT connector 4 RJ11 & RJ45 connector5 MDC module connector 6 MD
89 Chapter 517 Line-out jack 18 Cardbus controller19 USB connector 20 LAN controller21 BIOS ROM 22 RTC battery connector23 5-in-1 card readerNo. Descr
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