Acer AS8950G Bedienungsanleitung

Acer AS8950G SERVICEGUIDE

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3-6 Machine Maintenance ProceduresScrew Table 0Table 3-1 contains a complete list of the screws and fasteners associated with this computer.Table 3-1.

Machine Maintenance Procedures 3-7Maintenance Flowchart 0The flowchart in Figure 3-1 provides a graphic representation of the module removal and insta

3-8 Machine Maintenance ProceduresGetting Started 0Flowchart Figure 3-1identifies sections illustrating the entire removal and install sequence. Obser

Machine Maintenance Procedures 3-9Battery Pack Removal 01. Place computer on flat surface, battery side up.2. Push battery lock/unlock latch (A) to un

3-10 Machine Maintenance ProceduresDummy Card Removal 01. Push dummy card (A) in to release it from spring latch.2. Remove dummy card (A).Figure 3-4.

Machine Maintenance Procedures 3-11Base Door Removal 0Prerequisite: Battery Pack Removal1. Locate base door (C) on lower cover as shown in Figure 3-5.

3-12 Machine Maintenance ProceduresHDD (Hard Disk Drive) Module Removal 0Prerequisite: Base Door Removal1. Locate HDD module (A) on lower cover as sho

Machine Maintenance Procedures 3-13HDD Module Installation 01. Connect HDD connector (B) to module. Refer to Figure 3-7.2. Place module into module ba

3-14 Machine Maintenance ProceduresDIMM (Dual In-line Memory Module) Module Removal 0Prerequisite: Base Door Removal1. Locate module (C) on lower cove

Machine Maintenance Procedures 3-15WLAN (Wireless Local Area Network) Module Removal 0Prerequisite: Base Door Removal1. Locate module (D) on lower cov

CHAPTER 1Hardware Specifications

3-16 Machine Maintenance ProceduresSlave HDD Door Removal 0Prerequisite: Battery Pack Removal1. Locate slave HDD door (D) on lower cover. Refer to Fig

Machine Maintenance Procedures 3-17Slave HDD Module Removal 0Prerequisite: Slave HDD Door Removal1. Locate module (B) on lower cover. Refer to Figure

3-18 Machine Maintenance ProceduresODD (Optical Disk Drive) Module Removal 0Prerequisite: Base Door Removal1. Remove screw (A) (M2.5*6.0-I) from lower

Machine Maintenance Procedures 3-19ODD Module Installation 01. Install module bezel (E) on module. Refer to Figure 3-13.2. Install module bracket (D)

3-20 Machine Maintenance ProceduresKeyboard Removal 0Prerequisite: ODD (Optical Disk Drive) Module RemovalSlave HDD Door Removal1. Remove eighteen (18

Machine Maintenance Procedures 3-213. Lift keyboard frame from upper cover, starting from top edge (A).Figure 3-15. Keyboard FrameCAUTION:!Keyboard FP

3-22 Machine Maintenance Procedures6. Remove six (6) screws (A) (M1.6*1.35-I) from keyboard frame as shown in Figure 3-17.Figure 3-17. Keyboard Module

Machine Maintenance Procedures 3-235. Place keyboard frame flush against the upper cover. Refer to Figure 3-15.6. Install and secure eighteen (18) scr

3-24 Machine Maintenance ProceduresLCD (Liquid Crystal Display) Module Removal 0Prerequisite: Keyboard Removal1. Flip computer over onto LCD cover. Re

Machine Maintenance Procedures 3-256. Remove adhesive tape securing WLAN cable (C) to upper cover.7. Pull WLAN antenna cable up through upper cover.8.

1-2Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5Operating System . . . . . . . . . . . . . .

3-26 Machine Maintenance ProceduresLCD Module Installation 01. Install LCD module on chassis.2. Install and secure six (6) screws (E) (M2.0*3.0-I) to

Machine Maintenance Procedures 3-27Upper Cover Removal 0Prerequisite: LCD (Liquid Crystal Display) Module Removal1. Disconnect touchpad module FFC (Fl

3-28 Machine Maintenance ProceduresUpper Cover Installation 01. Install upper cover on lower cover.2. Install and secure five (5) screws (A) (M2.5*6.0

Machine Maintenance Procedures 3-29Microphone Module Removal 0Prerequisite: Upper Cover Removal1. Locate microphone module (A) on upper cover as shown

3-30 Machine Maintenance ProceduresMicrophone Module Installation 01. Install microphone module (B). Refer to Figure 3-26.2. Install and secure screw

Machine Maintenance Procedures 3-31Bluetooth Module Removal 0Prerequisite: Upper Cover Removal1. Locate Bluetooth module (B) on upper cover. Refer to

3-32 Machine Maintenance ProceduresTouchpad Board Removal 0Prerequisite: Upper Cover RemovalNOTE:NOTE:If touchpad module malfunctions, replace upper c

Machine Maintenance Procedures 3-33Touchpad Board Installation 01. Install board by pivoting it around guide pin (B). Refer to Figure 3-29.2. Install

3-34 Machine Maintenance ProceduresFingerprint Module Removal 0Prerequisite: Upper Cover Removal1. Locate fingerprint module (E) on upper cover. Refer

Machine Maintenance Procedures 3-35LAN Module Removal 0Prerequisite: Upper Cover Removal1. Locate LAN module (A) on lower cover as shown on Figure 3-3

1-3BD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-43LED 18.4”. . . . . . . . . . . . . . . . . . . . .

3-36 Machine Maintenance ProceduresNOTE:NOTE:The LAN module FFC is part of the lower cover FRU (Field Replacement Unit) component. Do not remove it.4.

Machine Maintenance Procedures 3-37USB Module Removal 0Prerequisite: Upper Cover Removal1. Locate USB module (B) on lower cover as shown on Figure 3-3

3-38 Machine Maintenance ProceduresMainboard Removal 0Prerequisite: Upper Cover Removal1. Locate mainboard on lower cover as shown in Figure 3-34.2. D

Machine Maintenance Procedures 3-396. Flip mainboard over as shown in Figure 3-35. 7. Disconnect cable from mainboard connector (A).Figure 3-35. Mainb

3-40 Machine Maintenance Procedures11. Remove mainboard by pulling away from left side (C) of lower cover.Mainboard Installation 01. Install mainboard

Machine Maintenance Procedures 3-41Speaker and Subwoofer Assembly Removal 0Prerequisite: Mainboard Removal1. Locate speaker and subwoofer assembly (A

3-42 Machine Maintenance ProceduresRTC Battery Removal 0Prerequisite: Mainboard Removal1. Locate RTC battery (A) on mainboard as shown in Figure 3-38.

Machine Maintenance Procedures 3-43RTC Battery Installation 01. Install RTC battery (A) on mainboard. Refer to Figure 3-38.2. Connect RTC battery cabl

3-44 Machine Maintenance ProceduresThermal Module Removal 0Prerequisite: Mainboard Removal1. Locate thermal module (B) and heatsink (E) on mainboard.

Machine Maintenance Procedures 3-45Thermal Module Installation 0IMPORTANT:+Apply suitable thermal grease and ensure all heat pads are in place before

1-4

3-46 Machine Maintenance Procedures4. Install and secure four (4) non-captive screws (C) (M2.5*4.0-I) in reverse numerical order from five (5) to eigh

Machine Maintenance Procedures 3-47CPU Removal 0Prerequisite: Thermal Module Removal1. Locate CPU module (D) on mainboard. Refer to Figure 3-38.1. Tur

3-48 Machine Maintenance ProceduresPCH Heatsink Removal 0Prerequisite: Mainboard Removal1. Locate PCH heatsink (C) on mainboard. Refer to Figure 3-38.

Machine Maintenance Procedures 3-49Figure 3-44. Mainboard RecyclingIMPORTANT:+Circuit boards >10 cm² must be recycled. Follow local regulations for

3-50 Machine Maintenance ProceduresLCD Module Removal and Installation Instructions 0The LCD module must be disassembled in a clean room environment.

CHAPTER 4Troubleshooting

4-2Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3General Information . . . . . . . . . . . . . .

Troubleshooting 4-3TroubleshootingIntroduction 0This chapter contains information about troubleshooting common problems associated with the notebook.G

4-4 TroubleshootingPower On Issues 0If the system does not power on, perform the following, one at a time, to correct the problem. Do not replace a no

Troubleshooting 4-5No Display Issues 0If the Display does not work, perform the following, one at a time. Do not replace a non-defective FRU:Figure 4-

Hardware Specifications and Configurations 1-5Hardware Specifications and ConfigurationsFeatures 0The following is a summary of the computer’s many fe

4-6 Troubleshootingseconds.4. Connect the power and reboot the computer.5. Connect an external monitor to the computer and switch between the internal

Troubleshooting 4-7LCD Failure 0If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU:Figure 4-3. LCD FailureStar

4-8 TroubleshootingKeyboard Failure 0If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU:Figure 4-4. Keybo

Troubleshooting 4-9Touchpad Failure 0If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU:Figure 4-5. Touch

4-10 TroubleshootingInternal Speaker Failure 0If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective FRU:Figu

Troubleshooting 4-11 Click Mixer to verify that other audio applications are set to 50 and not muted.6. Navigate to Start´ Control Panel´ Hardware an

4-12 TroubleshootingMicrophone Failure 0If internal or external Microphones fail, perform the following, one at a time.Figure 4-7. Microphone Failure1

Troubleshooting 4-13USB Failure 0If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU:Figure 4-8. USB FailureSta

4-14 TroubleshootingOther Functions Failure 01. Check if drives are functioning correctly.2. Check if external modules are functioning correctly.3. Ch

Troubleshooting 4-15Intermittent Problems 0Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hard

1-6 Hardware Specifications and ConfigurationsAudio Subsystem 0 Optimized Dolby® Home Theater® v47 audio enhancement, featuring Audio Optimizer, Audi

4-16 TroubleshootingPost Codes 0The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC p

Troubleshooting 4-17SEC_FORCE_MAX_RATIO* SEC 08 Tune CPU frequency ratio to maximum levelSEC_GO_TO_SECSTARTUP SEC 09 Setup BIOS ROM cacheSEC_GO_TO

4-18 TroubleshootingPEI_RECOVERY_MEDIA_FOUND PEI 8 5 Found Recovery image PEI_RECOVERY_MEDIA_NOT_FOUND PEI 86 Recovery image not found PEI_RECOVERY

Troubleshooting 4-19DXE_SMBUS_INIT DX E 50 SMBUS Driver Initialization DXE_SMART_TIMER_INIT DX E 51 8259 Initialization DXE_PCRTC_INIT DX E 52 RTC I

4-20 TroubleshootingBDS_PCI_ENUMERATION_END BDS 1 5 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller, Keyboard and Mouse i

Troubleshooting 4-21BDS_ENUMERATE_ALL_BOOT_OPTION BDS 27 Get boot device information BDS_END_OF_BOOT_SELECTION BDS 28 End of boot selection BDS_EN

4-22 TroubleshootingTable 4-6. S3 Functions POST Code Table:Functionality Name (Include\ PostCode.h) Phase Post Code Description S3_RESTORE_MEMORY_C

Troubleshooting 4-23ASL_ENTER_S5 ASL 55 Prepare to enter S5 ASL_WAKEUP_S1 ASL E1 System wake up from S1 ASL_WAKEUP_S3 ASL E3 System wake up fro

4-24 TroubleshootingTable 4-9. InsydeH2ODDT Debugger POST Code Table:Functionality Name (Include\ PostCode.h) PostCode Description Used by Insyde deb

CHAPTER 5Jumper and Connector Locations

Hardware Specifications and Configurations 1-7Optical Media Drive 0 4X Blu-ray Disc™ writer / DVD-Super Multi double-layer drive: Read: 24X CD-ROM,

5-2Mainboard Jumper and Connector Locations . . . . . . . . . . . . . .5-3Clearing Password Check and BIOS Recovery . . . . . . . . . . . . .5-5Cleari

Jumper and Connector Locations 5-3Jumper and Connector LocationsMainboard Jumper and Connector Locations 0Figure 5-1. Mainboard TopTable 5-1. Mainboar

5-4 Jumper and Connector LocationsFigure 5-2. Mainboard BottomTable 5-2. Mainboard BottomItem Description Item DescriptionCN17 VGA CONN CN15 FAN CONNC

Jumper and Connector Locations 5-5Clearing Password Check and BIOS Recovery 0This section provides users with the standard operating procedures of cle

5-6 Jumper and Connector LocationsClear CMOS Jumper 0Figure 5-3. CMOS JumperBIOS Recovery by Crisis Disk 0BIOS Recovery Boot Block 0BIOS Recovery Boot

Jumper and Connector Locations 5-7Steps for BIOS Recovery from USB Storage 0NOTE:NOTE:Prior to performing the recovery, prepare a Crisis USB key. The

5-8 Jumper and Connector Locations

CHAPTER 6FRU (Field Replaceable Unit) List

6-2Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4FRU List . . . . . . . . . . . . . . . . . . . . . . . .

FRU (Field Replaceable Unit) List 6-3FRU (Field Replaceable Unit) ListThis chapter provides users with a FRU (Field Replaceable Unit) listing in globa

1-8 Hardware Specifications and ConfigurationsDimension and Weight 0Dimensions 0 440 (W) x 295 (D) x 29.5/39.4 (H) mm (17.34 x 11.62 x 1.16/1.55 inch

6-4 FRU (Field Replaceable Unit) ListExploded Diagrams 0Figure 6-1. Upper & Lower Cover Exploded DiagramTable 6-1. Upper & Lower Cover Explode

FRU (Field Replaceable Unit) List 6-56 LAN/B ASSY 55.RCN07.0017 USB/B ASSY 55.RCN07.0028 THERMAL MODULE ASSY 60.RCN07.0039 BASE SUB ASSY 60.RCN07.0021

6-6 FRU (Field Replaceable Unit) ListFigure 6-2. LCD Assembly Exploded DiagramTable 6-2. LCD Assembly Exploded DiagramNo. Description Acer Part No.1 C

FRU (Field Replaceable Unit) List 6-711 Glass 0.7-2 See LCD 18.4” FHD Glare assy.12 LCD Non-bezel See LCD 18.4” FHD Glare assy.13 LCD Bezel Tuba Slee

6-8 FRU (Field Replaceable Unit) ListFRU List 0Table 6-3. FRU List Category Description P/NADAPTERAdapter DELTA 120W-DE 19V 1.7x5.5x11 Green ADP-120ZB

FRU (Field Replaceable Unit) List 6-9USB BOARD 55.RCN07.002FP BOARD 55.RCN07.003TOUCHPAD BUTTON BOARD 55.RCN07.004CABLEPOWER CORD US 3PIN ROHS 27.TAXV

6-10 FRU (Field Replaceable Unit) ListBLUETOOTH CABLE (8P) 50.PWC07.003BLUETOOTH CABLE (6P) 50.RCN07.001CASE/COVER/BRACKET ASSEMBLYKB FRAME (FOR 103KS

FRU (Field Replaceable Unit) List 6-112ND HDD DOOR FOR EMPTY 42.PWC07.001FP BRACKER 33.PWC07.001DUMMY CARD 42.PWC07.003CPU/PROCESSORCPU Intel Core i7

6-12 FRU (Field Replaceable Unit) ListDVD/RW SUPER MULTI MODULE 12.7mm DL 8X6M.RCN07.001ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT32N (R5-2) LF W

FRU (Field Replaceable Unit) List 6-13ODD BEZEL (BLUE RAY) 42.PWC07.008ODD BRACKET 33.PWC07.002BD RW DRIVEBD RW MODULE 12.7mm DL 4X 6M.RCN07.003ODD PA

Hardware Specifications and Configurations 1-9Special Keys and Controls 0Keyboard 0 103-/104-/107-key back-mounted keyboard with independent standard

6-14 FRU (Field Replaceable Unit) ListHDD TOSHIBA 2.5" 5400rpm 160GB MK1665GSX, Capricorn BS, 320G/P SATA 8MB LF F/W:GJ001JKH.16004.008HDD SEAGAT

FRU (Field Replaceable Unit) List 6-15HDD SEAGATE 2.5" 5400rpm 500GB ST9500325AS,9HH134-189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1KH.50001.

6-16 FRU (Field Replaceable Unit) ListKeyboard ACER AF7P_A10S AF7P 103KS Silver US InternationalKB.I170A.200Keyboard ACER AF7P_A10S AF7P 103KS Silver

FRU (Field Replaceable Unit) List 6-17Keyboard ACER AF7P_A10S AF7P 104KS Silver Swiss/GKB.I170A.196Keyboard ACER AF7P_A10S AF7P 104KS Silver Portugues

6-18 FRU (Field Replaceable Unit) ListMemory SAMSUNG SO-DIMM DDRIII 1333 4GB M471B5273CH0-CH9 LF 256*8 46nmKN.4GB0B.010Memory SAMSUNG SO-DIMM DDRIII 1

FRU (Field Replaceable Unit) List 6-19Screw List 0Table 6-4. Screw ListCategory Description P/NSCREWSCREW M2.5*6-I(BNI)(NYLOK) 86.A08V7.004SCREW M2.5*

6-20 FRU (Field Replaceable Unit) List

CHAPTER 7Model Definition and Configuration

7-2AS8950G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3

Model Definition and Configuration 7-3Model Definition and ConfigurationAS8950G 0Table 7-1. RO, Description Model RO Country P/N DescriptionAS8950G-26

iiRevision HistoryRefer to the table below for the updates made to this AS8950G service guide.Service guide files and updates are available on the ACE

1-10 Hardware Specifications and ConfigurationsOptional Items 0 Acer Xpress VoIP phone and Acer Video Conference Manager pack Acer Media Center remo

7-4 Model Definition and ConfigurationAS8950G-2634G1TMnssTWN GCTWN LX.RCR02.006 AS8950G-2634G1TMnss W7HP64ASTW1 MC WHISTLER_PRO1GBCFPssQ_3D4V3UJ 2*2G/

Model Definition and Configuration 7-5AS8950G-2634G75MnssEMEA FR LX.RCR02.002 AS8950G-2634G75Mnss W7HP64ASFR1 MC WHISTLER_PRO1GBCFPssQ_3D4V3UJ 2*2G/75

7-6 Model Definition and ConfigurationAS8950G-2638G1.28TMnssAAP PH LX.RCN07.007 AS8950G-2638G1.28TMnss EM W7UT64EMASPH1 MC GRANVILE_PRO2GBCFPssQ_3D4V3

Model Definition and Configuration 7-7AS8950G-2638G1.5TMnssEMEA ZA LX.RCN02.024 AS8950G-2638G1.5TMnss EM W7HP64EMASZA2 MC GRANVILE_PRO2GBCFPssQ_3D4V3U

7-8 Model Definition and ConfigurationAS8950G-2638G1.5TWnssEMEA UK LX.RCN02.009 AS8950G-2638G1.5TWnss W7HP64ASGB1 MC GRANVILE_PRO2GBCFPssQ_3D4V3UJ 2*4

Model Definition and Configuration 7-9AS8950G-2728G1.5TMnssAAP AU/NZ LX.RCR02.013 AS8950G-2728G1.5TMnss W7HP64ASAU1 MC WHISTLER_PRO1GBCFPssQ_3D4V3UJ 2

7-10 Model Definition and ConfigurationAS8950G-263161.5TWnssAT LX.RCN02.023 Ci72630QM NLED18.4WUXGAGLAS8950G-263161.5TWnssTH LX.RCN07.002 Ci72630QM NL

Model Definition and Configuration 7-11AS8950G-2638G1.5TBnssDE LX.RCN02.003 Ci72630QM NLED18.4WUXGAGLAS8950G-2638G1.5TBnssGR LX.RCN02.020 Ci72630QM NL

7-12 Model Definition and ConfigurationAS8950G-2728G1.5TWnssAU/NZ LX.RCR02.011 Ci72720QM NLED18.4WUXGAGLAS8950G-2728G1.5TWnssTH LX.RCN07.003 Ci72720QM

Model Definition and Configuration 7-13AS8950G-2634G75MnssFR LX.RCR02.002 WHISTLER_PRO 1G-DDR3 (64*16*8)AS8950G-2634G75MnssTR LX.RCR02.001 WHISTLER_PR

Hardware Specifications and Configurations 1-11Software 0Productivity 0 Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe

7-14 Model Definition and ConfigurationAS8950G-2638G1.5TWnssTH LX.RCN07.001 GRANVILE_PRO 2G-DDR3 (128*16*8)AS8950G-2638G1.5TWnssUK LX.RCN02.009 GRANVI

Model Definition and Configuration 7-15AS8950G-2634G1TBnssFR LX.RCN02.001 SO2GBIII10 SO2GBIII10AS8950G-2634G1TBnssGCTWN LX.RCR02.009 SO2GBIII10 SO2GBI

7-16 Model Definition and ConfigurationAS8950G-2638G1.5TBnssIT LX.RCN02.005 SO4GBIII10 SO4GBIII10AS8950G-2638G1.5TBnssME LX.RCN02.021 SO4GBIII10 SO4GB

Model Definition and Configuration 7-17AS8950G-2728G89MnssWW S2.RCR07.001 SO2GBIII10 SO2GBIII10AS8950G-282161.5TWnssWW S2.RCN07.002 SO4GBIII10 SO4GBII

7-18 Model Definition and ConfigurationAS8950G-2634G75WissRU LX.RCR02.007 N NAS8950G-2634G82MnssWW S2.RCR02.002 N NAS8950G-2636G1.28TWnssUK LX.RCN02.0

Model Definition and Configuration 7-19AS8950G-2638G1TBnssDK LX.RCN02.017 N NAS8950G-2638G1TBnssDE LX.RCN02.006 SO2GBIII10 SO2GBIII10AS8950G-2638G1TBn

7-20 Model Definition and ConfigurationAS8950G-2634G1TMnssGCTWN LX.RCR02.006 N500GB5.4KS N500GB5.4KSAS8950G-2634G1TMnssES LX.RCN02.014 N500GB5.4KS N50

Model Definition and Configuration 7-21AS8950G-2638G1.5TMnssAU/NZ LX.RCR02.012 N750GB5.4KS N750GB5.4KSAS8950G-2638G1.5TMnssZA LX.RCN02.024 N750GB5.4KS

7-22 Model Definition and ConfigurationAS8950G-282161TWnssWW S2.RCN07.001 N750GB5.4KS N250GB5.4KSTable 7-7. ODD, Wireless LAN Model Country P/N ODD Wi

Model Definition and Configuration 7-23AS8950G-2636G1.28TWnssUK LX.RCN02.013 NBDRW4XS 3rd WiFi 2x2 BGNAS8950G-2636G1TWnssUK LX.RCN02.011 NBDRW4XS 3rd

1-12 Hardware Specifications and ConfigurationsWeb links and utilities 0 Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, S

7-24 Model Definition and ConfigurationAS8950G-2638G1TBnssDE LX.RCN02.008 NBDCB4XS 3rd WiFi 2x2 BGNAS8950G-2638G1TBnssIT LX.RCN02.004 NBDCB4XS 3rd WiF

Model Definition and Configuration 7-25AS8950G-2634G75Mnss TR LX.RCR02.001 BT 3.0 HM65AS8950G-2634G75Wiss RU LX.RCR02.007 BT 3.0 HM65AS8950G-2634G82Mn

7-26 Model Definition and Configuration

CHAPTER 8Test Compatible Components

8-2Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . .8-4

Test Compatible Components 8-3Test Compatible ComponentsThis computer’s compatibility is tested and verified by Acer’s internal testing department. Al

8-4 Test Compatible ComponentsMicrosoft® Windows® 7 Environment Test 0Table 8-1. Test Compatible Components Vendor Type Description P/N2nd HDD60001922

Test Compatible Components 8-560001994 WD N640GB5.4KS HDD WD 2.5" 5400rpm 640GB WD6400BEVT-22A0RT0, ML320 SATA 8MB LF F/W:01.01A01KH.64008.004600

8-6 Test Compatible Components10001023 LITE-ON120W-DE Adapter LITE-ON 120W-DE 19V 1.7x5.5x11 Green PA-1121-04AC, LV5+OBL LED LFAP.12003.00310001081 DE

Test Compatible Components 8-710001044 CHICONY1.3M Chicony 1.3M CH9665SN (CNF9157)AM.21400.067PLM00012 Suyin1.3M Suyin 1.3M SY9665SN AM.21400.068Card

Hardware Specifications and Configurations 1-13Notebook Tour 0Top View 0Figure 1-1. Top ViewTable 1-1. Top View # Icon Item Description1 Acer Crystal

8-8 Test Compatible Components10001067 INTELCi7620M CPU Intel Core i7 620M PGA 2.66GKC.62001.DMP10001067 INTELCi7640M CPU Intel Core i7 640M PGA 2.8G

Test Compatible Components 8-960001994 WD N250GB5.4KS HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22A23T0, WD, ML320S SATA 8MB LF F/W:01.01A01.KH.25008.

8-10 Test Compatible Components60002005 HGST SGN320GB5.4KS HDD HGST 2.5" 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F/W:C60F Disk imbalance

Test Compatible Components 8-11Keyboard60004864 DARFONAF7P_A10S Keyboard ACER AF7P_A10S AF7P Internal 17 Standard Silver NONE Y2010 Acer Legend Painti

8-12 Test Compatible Components60002215 SAMSUNGSO2GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B5673EH1-CF8 LF 128*8 0.055umKN.2GB0B.01260002215

Test Compatible Components 8-13ODD10001063 SONYNBDCB4XS ODD SONY BD COMBO 12.7mm Tray DL 4X BC-5500H LF W/O bezel SATA (HF + Windows 7)KO.0040E.003100

8-14 Test Compatible Components60001922 TOSHIBA DIGINSM8XS ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633C LF W/O bezel SATA (HF + Windows 7)

Test Compatible Components 8-15TV Antenna10000981 MISCPassive Antenna Avermedia Di-Pole passive TV AntennaLZ.23000.004TV Tuner10001023 LITE-ONDVB-T Mi

8-16 Test Compatible Components60002215 SAMSUNGVR1GbIII9 VRAM SAMSUNG Graphic DDRIII 900 1Gb K4W1G1646G-BC11 LF 64*16 35nmVR.1GB0B.008WiFi Antenna1000

CHAPTER 9Online Support Information

1-14 Hardware Specifications and Configurations3 Arcade key Launches InstantOn Arcade.P key / Acer PowerSmart keyProgrammable key (configuration may v

9-2Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Online Support Information 9-3Online Support InformationIntroduction 0This section describes online technical support services available to help users

9-4 Online Support Information

Hardware Specifications and Configurations 1-1513 Power button / Battery indicatorTurns the computer on and off. Indicates the computer’s battery stat

1-16 Hardware Specifications and ConfigurationsMedia Console 0Figure 1-2. Media ConsoleMedia Console is a touch-sensitive entertainment interface incl

Hardware Specifications and Configurations 1-17Closed Front View 0Figure 1-3. Closed Front ViewTable 1-3. Closed Front View# Icon Item Description1 Th

1-18 Hardware Specifications and ConfigurationsRear View 0Figure 1-4. Rear ViewTable 1-4. Rear View# Icon Item Description1 Battery bay Houses the com

Hardware Specifications and Configurations 1-19Left View 0Figure 1-5. Left ViewTable 1-5. Left View # Icon Item Description1 Kensington lock slot Conn

iiithe /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, such as menus, prompts, responses to i

1-20 Hardware Specifications and Configurations8 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player)Microph

Hardware Specifications and Configurations 1-21Right View 0Figure 1-6. Right ViewTable 1-6. Right View # Icon Item Description1 USB 2.0 ports Connects

1-22 Hardware Specifications and ConfigurationsBase View 0Figure 1-7. Base ViewTable 1-7. Base View # Icon Item Description1 Battery bay Houses the co

Hardware Specifications and Configurations 1-23Touchpad Basics 0Figure 1-8. Touchpad Move your finger across the Touchpad (1) to move the cursor. Pr

1-24 Hardware Specifications and ConfigurationsUsing the Keyboard 0The computer has a close-to-full-sized keyboard and an embedded numeric keypad, sep

Hardware Specifications and Configurations 1-25Windows Keys 0The keyboard has two keys that perform Windows-specific functions. Windows Logo key A

1-26 Hardware Specifications and ConfigurationsHot Keys 0The computer employs hot keys or key combinations to access most of the computer's contr

Hardware Specifications and Configurations 1-27<Fn> + <Home> Play/Pause Plays or pauses media files<Fn> + <Pg Up> Stop Stops m

1-28 Hardware Specifications and ConfigurationsSystem Block DiagramFigure 1-11. System Block DiagramAzaliaODD (SATA)SATA5CIRX'TAL 32.768KHzPCI-Ex

Hardware Specifications and Configurations 1-29Specification Tables 0Computer specificationsItem Metric ImperialDimensionsLength 295mm 11.6”Width 440m

iv

1-30 Hardware Specifications and ConfigurationsSystem Board Major ChipsProcessorItem SpecificationCore logic Intel Ibex-Peak HM65VGA Internal: Integra

Hardware Specifications and Configurations 1-31Processor SpecificationsCPU Fan True Value Table (TJ100-CPU)System MemoryItem CPU Speed(GHz)Cores/ Thre

1-32 Hardware Specifications and ConfigurationsMemory CombinationsSlot 1 (MB) Slot 2 (MB) Slot 3(MB) Slot 4(MB) Total Memory (MB)0 0 0 1024 10240 0 10

Hardware Specifications and Configurations 1-33Video InterfaceBIOS4096 4096 0 0 81924096 0 0 4096 81920 4096 4096 4096 122884096 4096 4096 0 122884096

1-34 Hardware Specifications and ConfigurationsLAN InterfaceKeyboardItem SpecificationLAN Chipset Realtek RTL8111EA-VB-GRLAN connector type RJ45LAN co

Hardware Specifications and Configurations 1-35Hard Disk Drive (AVL components)Item SpecificationVendor & Model NameHitachi HTS545012B9A300,HTS545

1-36 Hardware Specifications and ConfigurationsVendor & Model NameWestern DigitalWD3200BPVT-22A23T0,WD3200BEVT-22A23T0,HitachiHTS545032B9A300,HTS5

Hardware Specifications and Configurations 1-37Vendor & Model NameWestern DigitalWD6400BPVT,ToshibaMK6465GSX, SeagateST9640322AS,ST9640320ASWester

1-38 Hardware Specifications and ConfigurationsSuper-Multi DriveItem SpecificationVendor & Model name HLDSGT32NHLDSGT34NPerformance Specification

Hardware Specifications and Configurations 1-39Vendor & Model name PanasonicUJ8A0PanasonicUJ890Performance Specification With CD Diskette With DVD

vCHAPTER 1Hardware SpecificationsFeatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5Operating System

1-40 Hardware Specifications and ConfigurationsVendor & Model name PioneerBDC-TD03RSPioneerDVR-TD10RSPerformance Specification With CD Diskette Wi

Hardware Specifications and Configurations 1-41Vendor & Model name PanasonicUJ8A0PanasonicUJ890Performance Specification With CD Diskette With DVD

1-42 Hardware Specifications and ConfigurationsVendor & Model name PLDSDS-8A5SHPerformance Specification With CD Diskette With DVD DisketteTransfe

Hardware Specifications and Configurations 1-43BD DriveItems SpecificationsVendor & Model name Panasonic UJ141ALPerformance Specification With CD

1-44 Hardware Specifications and ConfigurationsVendor &Model name Panasonic UJ240Performance Specification With CD Diskette With DVD Diskette Wi

Hardware Specifications and Configurations 1-45Vendor &Model namePLDSDS-4E1SPerformance Specification With CD Diskette With DVD Diskette With BD

1-46 Hardware Specifications and ConfigurationsLED 18.4”LCD Inverter (not available with this model)Item SpecificationVendor & Model nameCHI MEIN1

Hardware Specifications and Configurations 1-47Display Supported Resolution (LCD Supported Resolution)Graphics ControllerDisplay Supported Resolution

1-48 Hardware Specifications and ConfigurationsBluetooth InterfaceBluetooth ModuleCameraItem SpecificationsChipset Atheros AR3011 Broadcom BCM2070Data

Hardware Specifications and Configurations 1-49Mini Card3G Card (not available in this model)Item SpecificationNumber supported 2TV tuner DVB-T/ATSC:

viLAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34Keyboard . . . . . . . . . . . . . . . . . . . . . . .

1-50 Hardware Specifications and ConfigurationsAudio Codec and Amplifier Item SpecificationAudio Controller Realtek ALC669X-GRFeatures High performan

Hardware Specifications and Configurations 1-51Audio InterfaceWireless Module 802.11b/g/n Support MONO output at port-H Port-A/D/E/F built in headph

1-52 Hardware Specifications and ConfigurationsBatteryVRAMUSB PortHDMI PortItem SpecificationVendor & Model name SIMPLO AS10CBattery Type Li-IonPa

Hardware Specifications and Configurations 1-53AC AdapterSystem Power ManagementCard ReaderItem SpecificationInput rating 120WMaximum input AC current

1-54 Hardware Specifications and ConfigurationsFeatures  Compliant with PCI Express Base Spec. Revision 1.1 Compliant with 1394 Open Host Controller

Hardware Specifications and Configurations 1-55System LED IndicatorSystem DMA SpecificationItem SpecificationLock Caps Lock on = Blue Caps Lock on =

1-56 Hardware Specifications and ConfigurationsSystem Interrupt SpecificationHardware IRQ System FunctionIRQ0 Sy stem timerIRQ1 S tandard PS/2 Keyboar

Hardware Specifications and Configurations 1-57System IO Address MapI/O address (hex) System Function (shipping configuration)000 - 01F Direct memory

1-58 Hardware Specifications and ConfigurationsSystem IO Address Map (Continued)0AC - 0AD Programmable interrupt controller0B0 - 0B1 Programmable inte

CHAPTER 2System Utilities

viiCHAPTER 3Machine Maintenance ProceduresIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5General I

2-2BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3Navigating the BIOS Utility . . . . . . . . . . . .

System Utilities 2-3System UtilitiesBIOS Setup Utility 0This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Out

2-4 System UtilitiesBIOS 0The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen:NOTE:NOTE:The screens provided a

System Utilities 2-5ATAPI Model Name Model name of Optical device installed in systemSystem BIOS Version System BIOS versionVGA BIOS Version VGA (vide

2-6 System UtilitiesMain 0This tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery.Figure 2-

System Utilities 2-7F12 Boot MenuOption to use boot menu during POST Option: Enabled or DisabledD2D RecoveryOption to use D2D Recovery function Option

2-8 System UtilitiesSecurity 0This tab shows parameters that safeguard and protect the computer from unauthorized use.Figure 2-3. BIOS SecurityTable 2

System Utilities 2-9NOTE:NOTE:When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require com

2-10 System Utilities3. Press Enter twice without typing anything in Enter New Password and Confirm New Password fields. Computer will set Supervisor

System Utilities 2-11If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8)Figure 2-8. S

viiiFinger Print Module Installation . . . . . . . . . . . . . . . . . . . . . . . . .3-34LAN Module Removal . . . . . . . . . . . . . . . . . . . . .

2-12 System UtilitiesBoot 0This tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB

System Utilities 2-13Exit 0The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility.Figure 2-11. BIOS ExitTable 2-4 descri

2-14 System UtilitiesBIOS Flash Utilities 0BIOS Flash memory updates are required for the following conditions: New versions of system programs New

System Utilities 2-15DOS Flash Utility 0Perform the following to use the DOS Flash Utility:1. Press F2 during boot to enter Setup Menu.2. Select Boot

2-16 System UtilitiesFigure 2-13. DOS Flash Process5. Flash is complete when the message, Flash Programming Complete is shown. System will restart aut

System Utilities 2-17WinFlash Utility 0Perform the following to use the WinFlash Utility:1. Double-click WinFlash executable.2. Click OK to begin upda

2-18 System UtilitiesRemove HDD/BIOS Password Utilities 0This section provides details about removing HDD/BIOS passwords.Remove HDD Password as follow

System Utilities 2-19Figure 2-18. Unlock Password5. On original device, enter password (Figure 2-18) in Enter Unlock Password dialog (Figure 2-17).

2-20 System UtilitiesRemoving BIOS Passwords 0If wrong supervisor password is entered three times, the message System will halt! is displayed on scree

System Utilities 2-21Miscellaneous Tools 0Using DMITools 0The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically

ixCHAPTER 5Jumper and Connector LocationsMainboard Jumper and Connector Locations . . . . . . . . . . . . . .5-3Clearing Password Check and BIOS Recov

2-22 System Utilities3. Press 1 to modify the asset tag key.Figure 2-22. Asset Tag Menu Item4.Press 2 to modify the product number key.Figure 2-23. Pr

System Utilities 2-235. Press 3 to modify serial number key.Figure 2-24. Serial Number Menu Item6.Press 4 to modify the 1394 GUID number key.Figure 2-

2-24 System Utilities7. Press 0 to exit.Figure 2-26. Exit Menu Item8.At the command prompt, type VEEPROM to write any changes in the data to the EEPRO

System Utilities 2-25Using the LAN MAC EEPROM Utility 0Perform the following steps to write MAC (Media Access Control) information to EEPROM:1. Start

2-26 System Utilities

CHAPTER 3Machine Maintenance Procedures

3-2Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5General Information . . . . . . . . . . . . . .

3-3Speaker and Subwoofer Assembly Removal . . . . . . . . . . . . . . .3-41Speaker and Subwoofer Assembly Installation . . . . . . . . . . . . .3-41RT

3-4

Machine Maintenance Procedures 3-5Machine Maintenance ProceduresIntroduction 0This chapter contains general information about the computer, a list of