AcerAspire G7700 SeriesService Guide
2 Chapter 1TV tuner card Hybrid analog (NTSC/PAL/SECAM) and digital (DVB-T or ATSC format) TV-tuner card, supporting software MPEG-2 stream codingAu
92 Chapter 6Aspire G7700 Series Exploded Diagram
Chapter 6 93 QTY14121141411111111122211114111111111111ITEMPARTNO. PARTNAME13 33.3V205.001 AG900-BKT -MB-BRACKET2634160.3V218.002 ASSY BRKT REAR BRACKE
94 Chapter 6Aspire G7700 Series (81.3V201.001G) Component Part Name DescriptionAcer Part NumberSystem boardMB NVIDIA G9000 C72XE/MARVELLMB NVIDIA G900
Chapter 6 95PowerSPS 750W PFC GPS-750AB ASPS 750W PFC GPS-750AB A PY.75009.001HDD boardBUMBLEBEE BACK PLANE BD-1 SKU2BUMBLEBEE BACK PLANE BD-1 SKU2 81
96 Chapter 6HousingASSY MAIN CHASSIS AG900 AASSY MAIN CHASSIS AG900 A 60.3V202.001ASSY FRONT STAND AG900 ASSY FRONT STAND AG900 60.3V204.001ASSY STAND
Chapter 6 97Assembly boxPOWER CORD 1800MM 250V EUROPOWER CORD 1800MM 250V EURO 27.01518.0J1POWER CORD 1800MM 250V UKPOWER CORD 1800MM 250V UK 27.03118
98 Chapter 6
Appendix A 99This section provides technical specifications for the system.ProcessorSystem Board Major ChipsSystem MemoryItem SpecificationType Intel
100 Appendix ASystem BIOSPCI Interface Network InterfaceIDE Interface SATA Interface Audio Interface Item SpecificationBIOS vendor American Megatrends
Appendix A 101IEEE 1394 Interface Optical Drive Item SpecificationIEEE 1394 controller JMicron JMB381Connectors Front and rear portsBD-RItem Specific
Chapter 1 3Dimensions and weight Length: 490 mm Height: 430 mm Width: 190 mm
102 Appendix A Super MultiItem SpecificationVendor HLDS Philips Sony Model name GH-15N DH-16A3S AD-7200SDrive type Super Multi Super Multi Super Multi
4 Chapter 1Aspire G7700 TourThis section is a virtual tour of the Aspire G7700 system’s interior and exterior components.Closed Front Panel Item Com
Chapter 1 5Front Panel Item Icon Component1 USB 2.0 ports2 Headphone/line-out jack3 Microphone/speaker-out/line-in jack4 Power button/power indicator
6 Chapter 1Rear Panel Item Icon Component1 Power supply2 PS2 mouse port3 System fan4 Network ports5 Rear speaker jack6 Center speaker/subwoofer jack7
Chapter 1 7Internal Components Item Component1 Liquid cooling system2 Mainboard3 System memory4 Release sliders for optical drives5 Hard drive back
8 Chapter 1System LED IndicatorsThis section describes the different system LED indicators. LED indicator Color LED status DescriptionPower Blue On
Chapter 1 9Mainboard LED indicatorsThe mainboard LED indicators are easy to check the system status when user open the cover or testing the system boa
10 Chapter 1
Chapter 2 11CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal-oxide semic
iiRevision HistoryPlease refer to the table below for the updates made on Aspire G7700 Series service guide.Date Chapter Updates
12 Chapter 2Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart
Chapter 2 13Setup Utility MenusThe tabs on the Setup menu bar correspond to the six primary CMOS Setup menus, namely: Product Information Standard
14 Chapter 2Product InformationSelect the Product Information from the CMOS Setup menu, then press Enter. The basic information about the system appea
Chapter 2 15Standard CMOS Features Primary IDE Master/Primary IDE Slave/SATA port/E-SATA Parameter Description OptionSystem Date Set the date follow
16 Chapter 2Advanced BIOS Features Parameter Description OptionReset Configuration Data Allows you to manually force BIOS to clear the previously sa
Chapter 2 17Advanced Chipset Features Parameter Description OptionIntel EIST Enables or disables the processor speed to be controlled by the OS. En
18 Chapter 2Integrated Peripherals Parameter Description OptionOnboard IDE Controller Enables or disables the onboard IDE controller. EnabledDisabl
Chapter 2 19Power Management Setup Parameter Description OptionACPI Aware O/S Enables or disables the Advanced Configuration and Power Management (A
20 Chapter 2PC Health Status Parameter Description OptionCPU Warning Temperature Sets the warning threshold for processor temperature. When process
Chapter 2 21Frequency Control Parameter Description OptionD.O.T. Control Enables or disables Dynamic Overclocking Technology (D.O.T.). DOT detects
iiiCopyrightCopyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto
22 Chapter 2 Adjust DRAM Configuration Press Enter to access the Adjust DRAM Configuration submenu to override the memory’s Serial Presence Detect
Chapter 2 23BIOS Security FeaturesThe BIOS Security menu allows you to safeguard and protect the system from unauthorized use by setting up access pas
24 Chapter 2Removing a supervisor password1. Use the up/down arrow keys to select Change Supervisor Password menu then press Enter. 2. Enter the curre
Chapter 2 25Load Optimized DefaultsThe Load Optimized Defaults menu allows you to load the default settings for all BIOS setup parameters. Setup defau
26 Chapter 2Save & Exit SetupThe Save & Exit Setup menu allows you to save changes made and close the Setup Utility.
Chapter 2 27Exit Without SavingThe Exit Without Saving menu allows you to discard changes made and close the Setup Utility.
28 Chapter 2
Chapter 3 29This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting.Disassembly R
30 Chapter 3Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below:1. Turn off the system and all
Chapter 3 31Main Unit DisassemblyExternal Modules Disassembly FlowchartThe flowchart below gives you a graphic representation on the entire disassembl
ivDisclaimerThe information in this guide is subject to change without notice.Acer Incorporated makes no representations or warranties, either express
32 Chapter 3Screw ListScrew Part No. A HDD carrier screw 86.1AQ36.450B Card reader carrier screw N/AC Card reader board screw N/AD M#6-32 L4.6 BZN 8
Chapter 3 33Removing the Bezel Door1. Perform the pre-disassembly procedure described on page 30.2. Grasp the front edge of the bezel door, then tilt
34 Chapter 3Removing the Hard Disk Drive1. Remove the bezel door. Refer to the previous section for instructions. 2. Open the drive bay door. 3. Press
Chapter 3 354. Pull the carrier out of the drive bay. 5. Place the HDD carrier on a clean, static-free network surface. 6. If you are replacing a hard
36 Chapter 3Removing the Left Side Panel1. See “Removing the Bezel Door” on page 33.2. Release the two panel locks on the rear of the left side panel.
Chapter 3 37Removing the Right Side Panel1. See “Removing the Bezel Door” on page 33.2. Pull the top edge out and slightly lift up to detach the tabs
38 Chapter 3Removing the Front Bezel1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. Disconnect the fro
Chapter 3 395. Pull the bezel away from the chassis.
40 Chapter 3Removing the Optical Drive1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. See “Removing th
Chapter 3 41Removing the Video Cards1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. Lay the system on
vConventionsThe following conventions are used in this manual:SCREEN MESSAGESDenotes actual messages that appear on screen.NOTE Gives additional infor
42 Chapter 37. Disconnect the power cables from the video cards, then remove the cards.
Chapter 3 43Removing the TV Tuner Card1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. See “Removing th
44 Chapter 3Removing the Card Reader Drive 1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. See “Removi
Chapter 3 456. Move the release slider to the unlock position and push the module into the bay, then remove it from the chassis.
46 Chapter 3Removing the Card Reader Board 1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. See “Removi
Chapter 3 478. Remove the card reader carrier cover. 9. Remove the two screws (C) that secure the card reader board to the carrier.10. Remove the card
48 Chapter 3Removing the Backplane Board1. See “Removing the Bezel Door” on page 33.2. See “Removing the Hard Disk Drive” on page 34.3. See “Removing
Chapter 3 498. Slide the backplane board forward (1) then remove the board from the HDD cage (2).
50 Chapter 3Removing the Memory ModulesIMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important da
Chapter 3 51Removing the Liquid Cooler Fan AssemblyWARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any me
viService Guide CoverageThis Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's &qu
52 Chapter 36. Remove the four screws (E) securing the fan end of the liquid cooler fan assembly to the chassis. 7. Lift the fan and heat exchanger en
Chapter 3 53Removing the Fan from the Liquid Cooler 1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. S
54 Chapter 3Removing the ProcessorIMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. W
Chapter 3 557. Grasp the processor by its edges and lift it out of its socket. IMPORTANT:If you are going to install a new processor, note the arrow o
56 Chapter 3Removing the Power Supply1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. See “Removing the
Chapter 3 5714. Remove the four screws (G) that secure the power supply to the chassis. 15. Lift the power supply module out of the chassis.Screw (Qua
58 Chapter 3Removing the HDD Fan 1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. See “Removing the Fro
Chapter 3 59Removing the Top Cover1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. See “Removing the Fr
60 Chapter 3Removing the USB Board1. See “Removing the Bezel Door” on page 33.2. See “Removing the Optical Drive” on page 40.3. See “Removing the Vide
Chapter 3 6114. Turn it over then detach the cables from the USB board. 15. Remove the two screws (I) that secure the board to the bracket. 16. Remove
viiSystem Tour 1Features 1Aspire G7700 Tour 4Closed Front Panel 4Front Panel 5Rear Panel 6Internal Components 7System LED Indicators
62 Chapter 3Removing the Mainboard1. See “Removing the Bezel Door” on page 33.2. See “Removing the Optical Drive” on page 40.3. See “Removing the Vide
Chapter 3 6315. Remove the nine screws (J) that secure the mainboard to the chassis, in the order shown. 16. Lift the board from the chassis. Screw (
64 Chapter 3Removing the Front Foot Stand1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. Lay the syste
Chapter 3 65Removing the Rear Foot Stand1. See “Removing the Bezel Door” on page 33.2. See “Removing the Left Side Panel” on page 36.3. Lay the system
66 Chapter 3
Chapter 4 67This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic ProcedureIMPORTANT:The diagnostic
68 Chapter 4System Check ProceduresPower System CheckIf the system will power on, skip this section. Refer to System External Inspection.If the system
Chapter 4 69POST Error and Beep CodesNOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement d
70 Chapter 408h Init CPU_FARFFh OEM BOARD_B_Init KBC8042_FARInit KBC8042_FARFFh KBC BatTest_FARInit KBC8042_FARFFh Program KBC Command Byte_FARInit KB
Chapter 4 71FFh CRB_Init At Early POST_FARCp Init At Early POST_FARFFh Init GPNV Area_FARInit BIOS Modules_FARFFh Process SMBIOS Module_farInit GPNV A
viiiSystem Block Diagram and Board Layout 81System Block Diagram 81Board Layout 82Mainboard 82Back Panel I/O 83System Switches and Jumpers 84P
72 Chapter 4FFh FLASH Recovery From New ROM_FARDisplay BIOS Logo_FARFFh OEM BOARD_R_Display Sign On Msg_FARDisplay Sign On Msg_FARFFh OEM BOARD_R_Disp
Chapter 4 73FFh CPU_Special_DofarSIOITE8718HHM Common Register InitFFh u6262_B_CpInit At EarlyfarSIOITE8718HHM Common Register InitFFh Hardware_securi
74 Chapter 4FFh Detect Serial Ports_FARGlobal Device Init At Mid POST_FARFFh Detect Coprocessor_FARGlobal Device Init At Mid POST_FAR52h Detect System
Chapter 4 75FFh Get Last Sys Config GPNV_FARInit IPL Devices_FARFFh BBS Build Tables_FARInit IPL Devices_FARFFh Store New Sys Config GPNV_FARInit IPL
76 Chapter 4FFh Prepare E820Table_FARGlobal Device Init At Late POST_FAR8Ch Global Device Init At LatePOST_FAR8Ch Cp Init At Late POST_FARGlobal Devic
Chapter 4 77AAh Uninstall POST INT 1Ch Handler_FARPrepare System For OS_FARFFh Clear KBD Buffer_FarUninstall POST INT09h Handler_FARFFh SB_Clear KBD B
78 Chapter 4FFh Mrm Save Cpu Msr Context_FARInit At End POST_FARFFh P4 Save Cpu Msr Context_FARInit At End POST_FARFFh ATAC_Init Before Int19_FARInit
Chapter 4 79Online Support InformationThis section describes online technical support services available to help you repair the desktop computer.If yo
80 Chapter 4
Chapter 5 81System Block DiagramSystem Block Diagram and Board LayoutChapter 5
Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:NOTE: The feature listed in this section is for your reference only. The ex
82 Chapter 5Board LayoutMainboard Code Component Code ComponentJPWR2 8-pin ATX power connector JUSB1-3 Front USB connectorsSYSFAN5 System fan 5 cable
Chapter 5 83Back Panel I/O Code Color ComponentMouse Green PS/2 mouse portKeyboard Purple PS/2 keyboard port1394 port IEEE 1394 port (6-pin)S/PDIF-out
84 Chapter 5System Switches and Jumpers Power Button Press the power button (POWER1) on the mainboard to turn the system on or off. Reset Button Press
Chapter 5 85Serial ATA ConnectorsThe six serial ATA connectors (SATA1-6) is a high-speed Serial ATA interface port. Each connector can connect to one
86 Chapter 5Front Panel Connector The front panel connector (F_PANEL1) connects to the front panel switches and LEDs. Serial Port Connector The seria
Chapter 5 87Power ConnectorsThe ATX 24-pin power connector (JPWR1) allows you to connect an ATX 24-pin or ATX 20-pin power supply. When using a 20-pin
88 Chapter 5Front USB ConnectorThe front USB connectors (JUSB1, JUSB2, and JUSB3) connects to high-speed USB interface peripherals. IEEE 1394 Connecto
Chapter 5 89Front Panel Audio Connector The front panel audio connector (JAUD1) connects the front panel audio. HD audio pin definition AC’97 audio pi
90 Chapter 5CMOS Reset ButtonThe CMOS reset button located on the rear of the system, is powered by a battery on board to keep the system configuratio
Chapter 6 91This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the desktop computer. Refer to this chapter whenever
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