TravelMate6500&Aspire9510/9520Service Guide
4 Chapter 1Block DiagramAABBCCDDEE4 43 32 21 1X4 DMIFSBDDR2ICH7MCalistogaCLK GEN.400/533/667MHzKBC533 MHzDEBUGCONN.LPC34, 56,7,8,9,1011,1215,16,17,183
Chapter 4 94Battery can’t be charged or discharged See “Check the Battery Pack” on page 85. Battery packMain boardSystem hang during POST ODD/HDD/FDD/
95 Chapter 4The system doesn't resume from hibernation/ standby mode.Connect AC adapter then check if the system resumes from Standby/Hibernation
Chapter 4 96NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 98.Modem/LAN-Rela
97 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
Chapter 4 98Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet
Chapter 5 99Mainboard LayoutJumper and Connector LocationsChapter 5
100 Chapter 5Switching SettingSwitch FunctionSW6-1 CHK_PW&#SW6-2 No functionSW1-3 MATRIXID 1#SW1-4 MATRIXID 2#MATRIXID1#333D3V_S0MATRIXID2#3312345
Chapter 5 101Clear PasswordPIN Pad: Bypassing Password Check, Keep shorting G3(2 triangle pad) as above PIN pad and then powering on the system will f
Chapter 6 102This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 9510 and TravelMate6500. Refer to this
103 Chapter 6Exploded Diagram Item Description Item Description1 LCD bezel 2 LCD panel3 LCD module 4 CAS camera upper case5 Camera hinge 6 Camera cap7
Chapter 1 5Aspire 9510 Outlook ViewFront Open View# Icon Item Description1 N/A Built-in camera 1.3 megapixel web camera for video communication.2 N/A
Chapter 6 10423 ODD bezel 24 HDD25 HDD cover 26 DIMM cover27 Inverter boardItem Description Item Description
105 Chapter 6Spare Part ListTM6500 G72MV 128MCategory Part Name Description Part No.ADAPTERADAPTER 90W LITEON PA-1900-04WRADT 90W LITEON PA-1900-04WR
Chapter 6 106LED BOARD KIRKINI LED 06506-1 BD(D) 55.TC1V1.003BLUETOOTH CABLE C.A. BT CABLE KIRKINI 50.TC1V1.003USB CABLE C.A. FFC US
107 Chapter 6CABLES POWER CORD 10A 250V 3PIN CHI N A BK CORD 10A 250V 3P CHINA BK27
Chapter 6 108UPPER CASER W/COVER SWITCH CABLE&MICROPHONEASSY UCASE TM KIRKINI 60.TC1V1.002CABLES COVER SWITCH CABLE C.A. COVER SWITCH H
109 Chapter 6CPU/PROCESSOR CPU YONAH 1.86GMHZ 533 INTEL IC CPU YONAH 1.86G/533 T1350KC.13501.STPDVD-RW DRIVE DVD-RW MODULE 8X SUPER MULTI GBASEASSY OD
Chapter 6 110HDD/HARD DISK DRIVEHDD 100G 5400RPM HITACHI SATA 1.5G NCQ MORAGA+HTS541010G9SA00 FW:S60DHDD 100GB HGST 0A26930 ROHS KH.10007.005HDD/H
111 Chapter 6VGA HEATSINK ASSY VGA HEAT SINK ROBIN KIRKI 34.TC1V1.002KEYBOARDKEYBOARD KB 105KEY DARFON NSK-AFB1D US-INTERNATIONALKB DARFON NSK-AFB1D
Chapter 6 112KEYBOARD KB 105KEY DARFON NSK-AFB0R RUSSIANKB DARFON NSK-AFB0R RUSSIAN105KB.TBG01.026KEYBOARD KB 106KEY DARFON NSK-AFB1F SLOVENKB DARFON
113 Chapter 6CAMERA LOWER CASE ASSY CAMERA LCASE KIRKINI 60.ADFV1.006CASE/COVER/BRACKET ASSEMBLY"LCD PANEL 17"" W/HINGE" ASS
6 Chapter 1Closed Front View9 N/A Arcade/media buttons For use with Acer Arcade and other media playing programs.10 N/A Palmrest Comfortable support a
Chapter 6 114MEMORY SDIMM 512M DDRII533 SAMSUNG M470T6554CZ3-CD5SODIMM 512M M470T6554CZ3-CD5KN.5120B.015MEMORY SDIMM 256M DDRII533 NANYA NT256T64UH4A1
115 Chapter 6AS9510 Category Part Name Description OEM Part No.ACCESSORY REMOTE CONTROL REMOTE CTRL FORMOSA21 RC802 NEW PARTSADAPTER ADAPTER 90W
Chapter 6 116CABLES POWER CORD 7A 250V 2PIN KOREANCODE 7A250V 2P 1830 KOREAN27.01518.531CABLES POWER CORD 7A 125V 2PIN JAPENCODE JAPAN 7A 125V 2P BK 2
117 Chapter 6CASE/COVER/BRACKET ASSEMBLYMIDDLE COVER ASSY MIDDLE COVER AS KIRKINI NEW PARTSCASE/COVER/BRACKET ASSEMBLYHDD COVER ASSY HDD COVER KIR
Chapter 6 118DVD-RW DRIVE DVD-RW MODULE 8X SUPER MULTI GBASEASSY DVD GBASE SUPERMULTINEW PARTSCASE/COVER/BRACKET ASSEMBLYOPTICAL BRACKET BRKT ODD BRZ
119 Chapter 6HDD/HARD DISK DRIVEHDD 100G 5400RPM SATA SEAGATE ST9100824AS ROHSHDD 100G SATA ST9100824AS ROHSKH.10001.008HDD/HARD DISK DRIVEHDD 100G 54
Chapter 6 120KEYBOARD KB 106KEY DARFON NSK-AFB0G GERMANKB DARFON NSK-AFB0G GERMAN 106KB.ABY07.008KEYBOARD KB 106KEY DARFON NSK-AFB0E ITALIANKB DARFON
121 Chapter 6CASE/COVER/BRACKET ASSEMBLYCAMERA HOLDER CAP HLDR CAMERA CAP KIRKINI 42.ADFV1.002 CASE/COVER/BRACKET ASSEMBLYCAM
Chapter 6 122CASE/COVER/BRACKET ASSEMBLY"LCD PANEL 17"" W/HINGE" "ASSY LCD 17.1"" PP-DL KIRKINI "NEW PARTSC
123 Chapter 6COMMUNICATION MODULEWIRELESS ANTENNA ANTENNA CABLE MYALL2 25.ADFV1.001LCD "LCD 17.1"" WXGA N170C1-L02 GLARE G
Chapter 1 7Left ViewRight View10Infrared portReceives signals from a remote control.11 5-in-1 card reader Accepts Memory Stick(MS), Memory Stick PRO(M
Chapter 6 124SCREWS SCREW SCRW M2.5*5 WAFER B-ZN ROHS 86.00D47.630 SCREWS SCREW SCREW M2*L3 NYLOK CR 3+ 86.00E25.723
125 Chapter 6
8 Chapter 1Rear View# Icon Item Description1 N/A PC Card slot eject button Ejects the PC Card from the slot.2 PC Card slot Accepts one Type II PC Card
Chapter 1 9Bottom View# Item Description1 Battery bay Houses the computer’s battery pack.2 Battery release latch Releases the battery for removal.3 Co
10 Chapter 1TravelMate 6500 Outlook ViewFront Open View# Icon Item Description1 N/A Built-in camera 1.3 megapixel web camera for video communication.2
Chapter 1 11Close Front View10 N/A Keyboard For entering data into your computer.11 Power button Turns the computer on and off.12 N/A Easy-launch butt
12 Chapter 1Left ViewRight View12 IEEE 1394 port Connects to IEEE 1394 devices.# Icon Item Description1 Kensington lock slot Connects to a Kensington-
Chapter 1 13Rear ViewBase View5 S-video/TV-out(NTSC/PAL) portConnects to a television or display device with S-video input.6 External display(VGA) por
2Revision HistoryPlease refer to the table below for the updates made on TravelMate6500 & Aspire9510 service guide.Date Chapter Updates6/20/2006
14 Chapter 1# Item Description1 Battery bay Houses the computer’s battery pack.2 Battery release latch Releases the battery for removal.3 Cooling fan
Chapter 1 15IndicatorsYour computer has seven easy-to-read status indicators, including four on the front panel.
16 Chapter 1Easy-Launch ButtonsLocated above the keyboard are four buttons. They are mail, Web browser, Empowering Key and one user-programmable butt
Chapter 1 17TouchpadThe build-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your f
18 Chapter 1Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function
Chapter 1 19Windows Keys The keyboard has two keys that perform Windows-specific functoins.HotkeysThe computer employs hotkeys or key combinatio
20 Chapter 1Hot Key Icon Item DescriptionFn+F1 Hot key help This key will cause a help message to appear on the display device that describes the defi
Chapter 1 21Special KeysYou can locate the Euro symbol and the US dollar sign at the upper-center of your keyboard.The Euro Symbol1. Open a text edit
22 Chapter 1Using the System UtilitiesAcer GridVista(dual-display compatible)To enable the dual monitor feature of your notebook, first ensure that th
Chapter 1 23NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. L
3CopyrightCopyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, store
24 Chapter 1 Double click on the Norton AntiVirus icon on the desktop or click on the Start menu in the Windows taskbar, highlight Programs
Chapter 1 25Acer Empowering TechnologyAcer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage you
26 Chapter 1Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you m
Chapter 1 27Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management fro
28 Chapter 15. The new profile will appear in the profile list.Battery statusFor real-time battery life estimates based on current usage, referto the
Chapter 1 29Acer ePresentation ManagementAcer ePresentation Management lets you project your computer’s display to an external device or project using
30 Chapter 1Acer eDataSecurity ManagementAcer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed b
Chapter 1 31Acer eLock ManagementAcer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives t
32 Chapter 1USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into
Chapter 1 33T Back up to CD/DVD.T Image/data recovery tools:T Recover from a hidden partition (factory defaults).T Recover from the HDD (most recent u
4ConventionsThe following conventions are used in this manual:Screen messagesDenotes actual messages that appear on screen.NOTE Gives bits and pieces
34 Chapter 1Acer ePerformance ManagementAcer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook.
Chapter 1 35Acer OrbiCamThe Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree erg
36 Chapter 1Getting to know your Acer OrbiCamRotating the Acer OrbiCamThe Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired ang
Chapter 1 37Changing the Acer OrbiCam settingsResolutionTo change the capture resolution, click the displayed resolution at the bottom right corner of
38 Chapter 1Camera SettingsT Basic settings: Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Sett
Chapter 1 39T Device Settings allows you to change the camera brightness, contrast, hue, saturation, sharpness, etc. T Advanced Settings allows you to
40 Chapter 1The VisageON window appears as below:2. Select and apply a video effect in the left section of the VisageON window. Change the face tracki
Chapter 1 41Using video effects (selected models only)The Video Settings section allows you to select an avatar or accessory video effect from the lis
42 Chapter 1Hardware Specifications and ConfigurationsSystem Board Major ChipsProcessorItem SpecificationCPU typeIntel® Core Duo processor T2300/T2300
Chapter 1 43..VGASystem MemoryItem SpecificationMemory controller 945PMLMemory size 256MB/512MB/1GDIMM socket number 2Supports memory size per slot 10
5PrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi
44 Chapter 1 Audio Port USB PortItem SpecificationUSB compliancy level 2.0OHCI USB 2.0Number of USB port 4Location Left Side *3Right Side *1Item Speci
Chapter 1 45 Feature T Support Windows keys and application keysT Standard pitch, 2.5 mm travel lengthT Hotkey controlsT embedded numberic keypadT M
46 Chapter 1AC AdapterTypical White Luminance (cd/m2)also called Brightness200(Typical) 200(Center Typical) 400(Typical) 200(Typical)Contrast Ratio 3
Chapter 1 47Over Voltage Protection (OVP)29VOver Current Protection(OCP)Output current limit is 5A(Max mode)Short circuit protection Output can be sho
48 Chapter 1Item SpecificationVendor & Model NameSegate ST960812A Segate ST980829A Segate ST9100825ACapacity (MB)60000 80000 100000Bytes per secto
Chapter 1 49Applicable disc format DVD(read):DVD 5, 9, 10, 18, DVD-ROM, DVD-Video, DVD-R 3.95G, DVD-R 4.7G, DVD-RW, DVD+R, DVD+RW, Multi-Border DVD-R/
50 Chapter 1Applicable disc formatCDExtra(CD PLUS), Video CD, CD text data, CD-R discs, CD-RW discs, DVD-ROM, DVD-R Ver2.0, DVD-RDL Ver3.0, DVD-RW Ver
Chapter 1 51Operating +5 ~ +35°CNon-operating -20 ~ +65°C (storage package)HumidityOperating 20% ~ 80% without condensationAltitude Operating sea le
Chapter 2 52BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y
53 Chapter 2InformationParameter DescriptionCPU Type This item will show the CPU information of the system.CPU Speed This item will show the CPU clock
1Chapter1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Block Diagram . . . .
Chapter 2 54MainThis menu provides you the information of the system.Parameter DescriptionSystem Time / System Date The hours are displayed with 24 ho
55 Chapter 2F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key during POST. When this is not selected, dev
Chapter 2 56AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The
57 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri
Chapter 2 58Set Supervisor/User PasswordIf password on boot is required, the password must be set otherwise it cannot be enabled.The formats of the pa
59 Chapter 2User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New Password” for verification. If the v
Chapter 2 60BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri
61 Chapter 2ExitThe table below describes the parameters in this screen.Parameter DescriptionExit Saving Changes Exit System Setup and save your chang
Chapter 3 62This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb
63 Chapter 3Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
Chapter 1 1FeaturesPerformanceIntel® Centrino® mobile technology, featuring:T Intel® coreTM Duo processor at 1.66 ~2.16 GHzT Intel® coreTM solo proc
Chapter 3 64General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p
65 Chapter 3Removing the Battery Pack1. Release the battery lock.2. Slide the battery latch.3. Remove the battery pack.
Chapter 3 66Main Unit DisassemblyRemoving the Wireless Card and Memory1. Remove the three screws securing the DIMM cover.2. Remove the DIMM cover.3. D
67 Chapter 39. Remove the DIMM1.Removing the HDD1. Remove the four screws securing the HDD cover.2. Remove the HDD cover.3. Remove the four screws sec
Chapter 3 684. Remove the TV card.Separate the LCD Module1. Press the middle cover hinge upward.2. Open the LCD.3. Remove the middle cover as shown.4.
69 Chapter 310. Remove the two screws securing the LCD hinge on the rear.11. Remove the right and left rubber foot and remove the two screws securing
Chapter 3 70Separate the Upper and Lower Case1. Disconnect the LED FFC.2. Disconnect the touchpad FFC.3. Disconnect the microphone cable.4. Disconnect
71 Chapter 3Disassemble the Upper Case1. Remove the four screws securing the LED board bracket.2. Remove the LED board bracket.3. Disconnect the inter
Chapter 3 7210. Open the isolation tape and remove the two screws securing the media board.11. Remove the media board from the upper case.12. Disconne
73 Chapter 37. Turn the mainboard over as shown.8. Remove the two screws securing the modem board.9. Lift up the modem board, turn it over, and discon
2 Chapter 1T Internal microphone x 2 (Stereo MIC)T Two speakers (high quality) 12.5ccT Branded subwoofer (30cc)T HD Audio codecT Codec specification r
Chapter 3 7415. Remove the subwoofer from the lower case.16. Remove the four screws securing the left and right speakers.17. Remove the left and right
Chapter 3 7525. Remove the two screws securing the fan2.26. Disconnect the fan2 connector from the mainboard and remove the fan2.27. Release the th
76 Chapter 336. Remove the CPU as shown.37. Remove the TV cable.
Chapter 3 77LCD Disassembly1. Remove the eight LCD screw pads.2. Remove the eight screws securing the LCD bezel.3. Remove the LCD bezel.4. Remove the
78 Chapter 311. Remove the left LCD bracket.12. Remove the four screws securing the right LCD bracket.13. Remove the right LCD bracket.14. Release the
Chapter 3 79CCD Module Disassembly1. Pull out the CAS from the CCD module.2. Remove the CCD holder from the CCD module.3. Open the CCD module as shown
80 Chapter 3HDD Disassembly 1. Remove the four screws securing the 2nd HDD bracket.2. Remove the 2nd HDD bracket.3. Remove the four screws securing th
Chapter 3 81ODD Disassembly1. Remove the ODD bezel from the ODD module.2. Remove the two screws securing ODD bracket.3. Remove the ODD bracket from th
Chapter 4 82Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test this model. Non-Acer product
83 Chapter 4System Check ProceduresExternal Diskette Drive CheckIf an error occurs with the internal diskette drive, reconnect the diskette connector
Chapter 1 3I/O PortsT 1 x HDMI (Aspire series only)T 4 x USB 2.0 portsT 1 x Ethernet (RJ-45) portT 1 x Modem (RJ-11) portT 1 x External VGA portT 1 x
Chapter 4 84Power System CheckTo verify the symptom of the problem, power on the computer using each of the following power sources:1. Remove the batt
85 Chapter 4Check the Battery PackTo check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In Po
Chapter 4 86Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes. The most likely cau
87 Chapter 4Index of Error MessagesError Message ListError Messages FRU/Action in SequenceStruck Key See “Keyboard or Auxiliary Input Device Check” on
Chapter 4 88Error Message ListNo beep Error Messages FRU/Action in SequencePower-on indicator turns off and LCD is blank. Power source (battery pack a
89 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h
Chapter 4 9047h Initialize I20 support48h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video adapters in
91 Chapter 48Bh Test and initialize PS/2 mouse8Ch Initialize floppy controller8Fh Determine number of ATA drives (optional)90h Initialize hard-disk co
Chapter 4 92C7h Initialize notebook docking lateC8h Force check (optional)C9h Extended checksum (optional)CAh Redirect Int 15h to enable remote keyboa
93 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't work First, plug a m
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