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Seite 1 - User’s Guide

Acer Altos G330 Mk2 SeriesUser’s Guide

Seite 2

x• Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets th

Seite 4 - Notice: Canadian users

5 Systemtroubleshooting

Seite 5 - Laser compliance statement

This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authoriz

Seite 6 - CE Declaration of conformity

85Pre-troubleshooting procedureIf you encounter any problem, ensure first that the system has the latest BIOS version. In addition to the BIOS, also

Seite 7

5 System troubleshooting86Initial system startup problemsProblems that occur at initial system startup are usually caused by an incorrect installatio

Seite 8 - Safety instructions

87Initial troubleshooting checklistUse the checklist below to eliminate the possible cause for the problem you’re encountering. • AC power is availabl

Seite 9 - Using electrical power

5 System troubleshooting88Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause.Ch

Seite 10 - Product servicing

89Verifying the condition of the storage devicesAs POST determines the system configuration, it tests for the presence of each storage device installe

Seite 11 - Disposal instructions

5 System troubleshooting90Component troubleshootingListed below are specific problems that may arise during the use of your server and their possible

Seite 12 - Finding your comfort zone

91HDD activity indicator does not light. Do the following:• Make sure the HDD data and power cables are connected correctly.• Check that relevant swi

Seite 13 - Taking care of your vision

xiDisposal instructions Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the

Seite 14 - Developing good work habits

5 System troubleshooting92Network connection indicators do not light. Do the following:• Check the cabling and network equipment to make sure that th

Seite 15 - Contents

93No characters appear on the monitor.Check the following:• Is the keyboard functioning? Test it by turning the Num Lock function on and off to check

Seite 16 - 4 System BIOS 53

5 System troubleshooting94

Seite 17 - Index 105

Appendix A: Server management tools

Seite 18

This appendix gives an overview of the different server management tools supported by your server.

Seite 19 - 1 System tour

97Server management overviewThe server management tools supported by the Altos G330 Mk2 system is listed in the table below.Tool FunctionPhoenixBIOS S

Seite 20

Appendix A: Server management tools98RAID configuration utilitiesRAID option for the Altos G330 Mk2 system is provided through either the onboard SAT

Seite 21 - System specifications

99Entering the onboard SATA RAID Configuration UtilityDuring POST, press Ctrl-M in the LSI MegaRAID Software RAID information screen.Loading the onboa

Seite 22 - 1 System tour

Appendix A: Server management tools1009 Select YES to save the configuration, then press any key to return to the Configuration menu.Initializing the

Seite 23 - Power supply and ventilation

101LSI MegaRAID SAS 8708ELP RAID Configuration UtilityThis section briefly shows how to create RAID with LSI MegaRAID SAS 8708ELP.To initialize the LS

Seite 24 - Mechanical

xiiTips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of phy

Seite 25 - Front panel

Appendix A: Server management tools10210 Click Yes to initialize the new logical drives. All the created logical drives will be listed.11 Click on Ho

Seite 26 - Rear panel

1035 Exit the configuration utility and press <Ctrl> + <Alt> + <Del> to reboot the server.Creating a RAID volume1 1.Select Configura

Seite 27 - Internal components

Appendix A: Server management tools1043 Select a drive marked as READY and press Enter.4 Select Make Hot Spare and press Enter.5 Select Yes then you

Seite 28 - System boards

105IndexNumerics5.25 inch device baysinstall 33location 7supported devices 5BBasic Input/Output System, see BIOS55BIOSclear CMOS jumper 14

Seite 29

106heat sink-faninstall 43remove 40hot-plug HDDactivity indicator 16backplane board 12install 37remove 35HSF, see heat sink-fan 5

Seite 30 - Backplane board

107location 8server managementspecification 6tools 97side panelrelease latch 8remove 31specificationchipset 3hardware monitoring

Seite 31 - BMC module

xiiiTaking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens

Seite 32 - System jumpers

xivDeveloping good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly

Seite 33 - System LED indicators

Contents1 System tour 1System specifications 3Performance 3Mechanical 6External and internal structure 7Front panel 7Rear panel 8Internal c

Seite 34

4 System BIOS 53BIOS overview 55Entering BIOS setup 56BIOS setup primary menus 56BIOS setup navigation keys 57Main menu 58Advanced menu

Seite 35 - LAN port LED indicators

RAID configuration utilities 98Onboard SATA RAID Configuration Utility 98LSI MegaRAID SAS 8708ELP RAID Configuration Utility101LSI MegaRAID SAS 8204E

Seite 38

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such cha

Seite 39 - Setting up the system

The Acer Altos G330 Mk2 server is a single processor system featuring the latest in computing technology. It hosts a range of powerful and flexible

Seite 40 - Connecting peripherals

3System specificationsThis section lists down the impressive computing features of the Altos G330 Mk2 system.PerformanceProcessor •Single Intel® LGA7

Seite 41 - Turning on the system

1 System tour4Memory • Four DIMM slots supporting DDR2 800 unbuffered ECC modules• Maximum memory capacity of 8 GB• Supports 512 MB, 1 GB, and 2 GB c

Seite 42 - Power-on problems

5Media storage • Three 5.25-inch device bays• Optical disc drive (ODD) installed in the topmost bay (DVD-ROM or combo drive)• Two 5.25-inch bays supp

Seite 43 - Turning off the system

1 System tour6Hardware monitoring and server management • Hardware monitoring for voltage, temperature, and fan speed detection integrated in the

Seite 44 - 2 System setup

7External and internal structureFront panel No. Component No. Component1 ODD mechanical eject hole 9 HDD activity indicator2 ODD activity indicat

Seite 45 - 3 System upgrade

1 System tour8Rear panel No. Icon Component1 Side panel release latch2 Expansion slot covers3 Gigabit LAN port 4 Monitor port5Serial port6 USB 2.

Seite 46

9Internal components No. Component1 Release sliders for the 5.25-inch device bays2 Release slider for the FDD bay3 HDD cage4 HDD fan 5 Hot-plug

Seite 47 - Installation precautions

1 System tour10System boardsMainboard 212324252628272930313233343537 36201918161722

Seite 48

11 No. Component No. Component1 TOP: PS/2 Mouse PortBottom: PS/2 Keyboard Port20 SATA port 42 USB2.0 Port 21 SATA port 53 Serial Port 22 TPM module

Seite 49 - Opening the server

iiiNoticesFCC declaration of conformityThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) t

Seite 50 - Removing the front bezels

1 System tour12Backplane board The backplane board attached to the rear of the hot-plug HDD cage is what differentiate it from the easy-swap HDD cag

Seite 51

13BMC module The optional BMC module is the meeting point between the server hardware and the system management software. In conjunction with the main

Seite 52 - 3 System upgrade

1 System tour14System jumpers Note: The default setting for normal operation is 1-2 for all system jumpers.No. Jumper Setting1 Clear CMOS 1-2

Seite 53 - Configuring a hard drive

15System LED indicatorsThis section discusses the different status LED indicators located on the:• Front panel• Hot-plug HDD carrier• LAN portKnowing

Seite 54

1 System tour16Hot-plug HDD LED indicators A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possib

Seite 55

17LAN port LED indicatorsThe Gigabit LAN port located on the rear panel has two LED indicators that show its status. No. Indicator Status Description

Seite 56

1 System tour18

Seite 58

This chapter gives you instructions on how to prepare the system for operation. Procedures for connecting peripherals are also explained.

Seite 59

21Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site for the system

Seite 60

ivHowever, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radi

Seite 61

2 System setup22Connecting peripheralsThe color-coded I/O ports on the rear panel support a variety of compatible peripherals. Note: Consult the o

Seite 62 - Upgrading the system memory

23Turning on the system After making sure that you have properly set up the system, applied power, and connected all the necessary peripherals, you ca

Seite 63

2 System setup24Power-on problemsIf the system fails to boot after you have applied power, check the following factors that might have caused the boo

Seite 64 - To remove a memory module:

25Turning off the system There are two ways to turn off the server—via software or via hardware. The software procedure below applies to a system

Seite 67

This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.

Seite 68

29Installation precautionsBefore you install any server component, it is recommended that you read the following sections first. These sections conta

Seite 69 - Installing the BMC module

3 System upgrade30Pre-installation instructions Perform the steps below before you open the server or before you remove or replace any component.W

Seite 70 - Installing the TPM module

31Opening the serverCaution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the "P

Seite 71 - 4 System BIOS

vLaser compliance statementThe CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown belo

Seite 72 - BIOS parameters

3 System upgrade32(3) Slide the side panel toward the rear of the chassis to detach it. Removing the front bezels1 Remove the side panel. 2 Remove

Seite 73 - BIOS overview

33Configuring a 5-25 inch storage device The three 5.25-inch device bays support a variety of storage devices for additional storage capacity and scal

Seite 74 - Entering BIOS setup

3 System upgrade344 Use a flat-blade screwdriver to pry the dummy bezel off the device bay where you intend to install the new storage device.Keep th

Seite 75 - BIOS setup navigation keys

35Configuring a hard drive The Altos G330 Mk2 HDD cage bay accommodates both hot-plug and easy-swap HDD cage models. The main difference between thes

Seite 76 - Main menu

3 System upgrade36To remove an easy-swap hard drive: 1 Remove the side panel from the chassis. Go to page 31 for instructions. 2 Disconnect the dat

Seite 77 - Advanced menu

37To install a hot-plug hard drive: 1 If necessary, unlock the HDD bay bezel, then pull it open. 2 Pull out the dummy HDD carrier from the cage. 3 P

Seite 78

3 System upgrade384 Align the new hard disk with the HDD carrier, then secure it with the four screws you removed in step 3-1. 5 Install the new hard

Seite 79

39Upgrading the processor Altos G330 Mk2 has one LGA775 processor socket that supports a variety of Intel processor models. Refer to page 3 to for a

Seite 80

3 System upgrade404 Remove the HSF from the chassis. The figure below shows the HSF type available for the Altos G330 Mk2 system.(1) Disconnect the

Seite 81

416 Remove the default processor. Warning! The processor becomes very hot when the system is on. Allow it to cool off first before handling.(1) Pres

Seite 82 - PCI Configuration

viCE Declaration of conformityWe, Acer Computer (Shanghai) Limited3F, No. 168 Xizang Medium Road, Huangpu District,Shanghai, ChinaContact Person: Mr.

Seite 83 - I/O Device Configuration

3 System upgrade4210 Install the new processor. (1) Hold the processor by its edges, then insert it in the socket.Make sure that the alignment tabs o

Seite 84 - IDE Configuration

4312 Reinstall the HSF assembly. The figure below shows the HSF type available for the Altos G330 Mk2 system. (1) Align then insert the HSF on top of

Seite 85

3 System upgrade44Upgrading the system memoryThis section explains the procedures for removing and installing a memory module. Altos G330 Mk2 has fo

Seite 86

45• DIMMs on channel A (DIMM A1 and A2) are paired with DIMMs on channel B (DIMM B1 and B2) to enable two-way interleaving. When only two DIMMs are be

Seite 87 - Floppy Configuration

3 System upgrade46To remove a memory module:1 Perform the pre-installation instructions described on page 30.2 Lay the server on its side (components

Seite 88 - Boot Configuration

47To install memory module:1 Perform steps 1 through 3 of the previous section. 2 Select an empty DIMM slot.3 If necessary, open the holding clips of

Seite 89

3 System upgrade48Installing an expansion card This section explains how to install an expansion card.Altos G330 Mk2 has five PCI bus slots, namely

Seite 90 - Security menu

49Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper syst

Seite 91 - Setting a system password

3 System upgrade507 Connect the necessary cables to the expansion card as required.8 Observe the post-installation instructions described on page 30.

Seite 92 - Removing a system password

51Installing the BMC module The optional BMC module allows system administrators to manage the Altos G330 Mk2 system remotely over a network. To insta

Seite 93 - Server menu

viiDeclaration of conformity for EU countriesHereby, Acer, declares that this PC series is in compliance with the essential requirements and other rel

Seite 94 - System Management

3 System upgrade52Installing the TPM module The optional TPM module allows system administrators to enhance the security of Altos G330 Mk2 system. To

Seite 96

This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.

Seite 97 - Event Log Configuration

55BIOS overview BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems a

Seite 98 - Boot menu

4 System BIOS56Entering BIOS setup 1 Turn on the server and the monitor. If the server is already turned on, close all open applications, then rest

Seite 99 - Exit menu

57BIOS setup navigation keysUse the following keys to move around the Setup utility.• Left and Right arrow keys – Move between selections on the menu

Seite 100 - 4 System BIOS

4 System BIOS58Main menu Parameter DescriptionSystem Time Set the system time following the hour-minute-second format.System Date Set the da

Seite 101 - 5 System

59Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, th

Seite 102

4 System BIOS60Advanced Processor Options Parameter Description OptionCPU Type Processor model name CPU Speed The processor speed is t

Seite 103 - Pre-troubleshooting procedure

61Intel Virtualization TechnologySelect whether to enable the Intel Virtualization Technology function. VT allows a single platform to run multiple op

Seite 104 - 5 System troubleshooting

viiiInformation for your safety and comfort Safety instructionsRead these instructions carefully. Keep this document for future reference. Follow all

Seite 105

4 System BIOS62Memory Configuration Parameter Description OptionSystem Memory Total size of system memory detected during POSTExtended Memor

Seite 106 - Checking the boot-up status

63Advanced Chipset Control Parameter Description OptionWake On LAN/PMESelect whether to wake up the system when a LAN or PME event is detected.

Seite 107

4 System BIOS64PCI Configuration Parameter Description OptionPCI Slot 1 - 5 Option ROMWhen enabled, this setting will initialize the device expa

Seite 108 - Component troubleshooting

65I/O Device Configuration Parameter Description OptionSerial Port A/B When enabled allows you to configure the serial port settings. When set to

Seite 109 - DVD drive cannot read a disc

4 System BIOS66IDE Configuration The IDE Configuration submenu lets you define the parameter settings related to the system hard drive(s).

Seite 110

67I/O Channel 0/Secondary Master/Slave Parameter Description OptionType Selects the drive type. AutoNoneCD-ROMATAPI RemovableIDE Removable UserTotal

Seite 111

4 System BIOS6832-bit I/O Enables or disables the 32-bit data transfer functionDisabledEnabledTransfer ModeSelect a transfer mode to enhance hard dis

Seite 112

69Floppy ConfigurationThe Floppy Configuration submenu displays the type of floppy disk drive installed in the server.

Seite 113 - Appendix A: Server

4 System BIOS70Boot Configuration Parameter Description OptionBoot-time Diagnostic ScreenChoose whether to display the boot-time diagnostic screen

Seite 114

71NumLock Select the NumLock behavior during boot-up.OnOffSecurity Mode for PWR/RST buttonEnable/Disable Security mode for PWR button and RST buttonEn

Seite 115 - Server management overview

ixblocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat reg

Seite 116 - RAID configuration utilities

4 System BIOS72Security menuThe Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords.The

Seite 117 - Creating the RAID 1 volume

73 Setting a system password1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press Enter. A

Seite 118 - Assigning a Hot Spare Disk

4 System BIOS74Changing a system password1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then p

Seite 119

75Server menu Parameter DescriptionSystem Management Displays basic system ID information, as well as BIOS and BMC firmware versions.Press Enter to

Seite 120 - To assign a hot spare disk:

4 System BIOS76System ManagementThe System Management submenu is a simple display page for basic system ID information, as well as BIOS and BMC firmw

Seite 121 - Initial RAID Volume

77Console Redirection Parameter Description OptionCOM Port AddressSelect whether to enable console redirection.Console redirection enables users

Seite 122

4 System BIOS78Console TypeSelect a terminal type to be used for console redirection. VT100,VT100 8bitPC-ANSI 7bitVT100+VT-UTF8Flow ControlAssign con

Seite 123

79Event Log Configuration Parameter Description OptionClear All Event LogsPress Enter then select whether to clear all entries in the system event

Seite 124

4 System BIOS80Boot menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the

Seite 125

81Exit menuThe Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Parameter D

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