Acer Aspire M5802(G)Service Guide
2 Chapter 1• Capacity support:• 1GB / 2GB DDRII 667/800 Un-buffered Non-ECC DIMM support• 1GB to 8GB Max memory support• Design Criteria:• Should mee
Chapter 7 92 Step 6:Key the name in "Volume Name" and select "RAID 1" in RAID Level.
93 Chapter 7Step 6:Key the name in "Volume Name" and select "RAID 5" in RAID Level.
Chapter 7 94Step 8:At least select two HDD as Menber Hard Drive(s).
95 Chapter 7Step 7:Select two HDDs as "Source Hard Drive". Pic
Chapter 7 96Step 5:Click "Next" at create a RAID volume window.Step 6:Key the name in "Volume Name" and select "RAID 0"
97 Chapter 72-6:Create a“RAID Ready” System into" RAID 1" with two Hard Drives by ‘Create RAID Volume ’.Step 1:Install WIN7 OS with one SATA
Chapter 1 3• 2 S/PDIF-out header (1*4) for ALC888S-VC sku• 1 front panel audio header (2*5)LAN• MAC Controller: ICH10R• PHY: Intel Boazman 82567V PCI-
4 Chapter 1Block Diagram
Chapter 1 5System ComponentsThis section is a virtual tour of the system’s interior and exterior components.Front Panel No. Component1 USB 2.0 ports
6 Chapter 1Rear Panel No. Component1 Power connector2 PS2 keyboard port3VGA port4 HDMI port5 USB 2.0 ports6 Side Surround7 Surround8Mic-in9 Expansion
Chapter 1 7Hardware Specifications and Configurations Processor BIOS IOS Hotkey List Main Board Major ChipsItem SpecificationProcessor Type CPUs which
8 Chapter 1 Memory Combinations System Memory Audio InterfaceSlot Memory Total MemorySlot 1 1MB,2GB 1G ~2GBSlot 2 1MB,2GB 1G ~2GBSlot 3 1MB,2GB 1G ~2G
Chapter 1 9 SATA Interface USB PortEnvironmental Requirements Power Management• Devices wake up from S3 should be less than.• Devices wake up from S
10 Chapter 1Power Management Function(ACPI support function) Device Standby Mode• Independent power management timer for hard disk drive devices(0-1
Chapter 2 11CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal-oxide semic
iiRevision HistoryPlease refer to the table below for the updates made on this service guide.Date Chapter Updates
12 Chapter 2Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart
Chapter 2 13Setup Utility MenusThe Setup Main menu includes the following main setup categories. In the descriptive table following each of the menu
14 Chapter 2Product InformationThe Product Information menu displays basic information about the system. These entries are for your reference only and
Chapter 2 15Standard CMOS Features Parameter Description OptionSystem Date Set the date following the weekday-month-day-year format.System Time Set
16 Chapter 2Advanced BIOS FeatureParameter Description OptionQuick Boot Allows you to decrease the time it takes to boot the computer by shortening or
Chapter 2 17Advanced Chipset Features Parameter Description OptionIntel EIST When enabled, this feature allows the OS to reduce power consumption.
18 Chapter 2Integrated Peripherals Parameter Description OptionOnboard SATA Controller Enables or disables the onboard SATA controller. EnabledDisa
Chapter 2 19Power Management SetupParameter Description OptionACPI Suspend Mode Select an ACPI state. S3 (STR)S1 (POS)Deep power off mode Select the
20 Chapter 2PC Health Status Parameter Description OptionSmart FAN Enables or disables the smart system fan control function. EnabledDisabled
Chapter 2 21Frequency/Voltage Control Parameter Description OptionEnable Clock to All DIMM/PCIEnables or disables control the clock to all DIMM/PCI
iiiCopyrightCopyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto
22 Chapter 2BIOS Security Features Setting a supervisor password1. Use the up/down arrow keys to select Change Supervisor Password menu then press E
Chapter 2 23Load Default SettingsThe Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup defaults
24 Chapter 2Save & Exit SetupThe Save & Exit Setup menu allows you to save changes made and close the Setup Utility. Exit Without SavingThe
Chapter 3 25This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting.Disassembly R
26 Chapter 3Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below:1. Turn off the system and all
Chapter 3 27Removing the Side Panel1. Remove the two screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of th
28 Chapter 3Removing the Heat Sink Fan AssemblyWARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal
Chapter 3 29Removing the ProcessorIMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. W
30 Chapter 3Removing the VGA Card1. Release the Slot cover lock.2. Remove the screw from chassis.3. Disconnect the power cables from the VGA card.4. O
Chapter 3 31Removing the TV Card1. Gently pull the TV card to remove it from the mainboard. Removing the Mode Card1. Gently pull the Mode card to remo
ivDisclaimerThe information in this guide is subject to change without notice.Acer Incorporated makes no representations or warranties, either express
32 Chapter 3Removing the Hard Disk Drive1. Disconnect the data and power cables from the rear of the optical drive and the mainboard. 2. Remove the HD
Chapter 3 333. Remove the HDD modulea. Remove the eight screws secure the HDD module to the HDD bracket. b. Slide the HDD out of the bracket.
34 Chapter 3Removing the Front Bezel1. Remove the side panel. Refer to the previous section for instructions. 2. Disconnect the LED cable.3. Release t
Chapter 3 35Removing the Optical Drive1. Disconnect the data and power cables from the rear of the optical drive. 2. Remove Four screw from the optica
36 Chapter 3Removing Cables1. Remove power switch and LED cables from slot of M/B2. Remove HDD Data and ODD Data cables from slot of M/B.3. Remove USB
Chapter 3 37Remove System FAN1. Remove System FAN cable from M/B.2. Release four screws according to the following picture.3. Take off the system fan
38 Chapter 3Removing the Power Supply1. Disconnect the 24-pin and 4-pin power supply cables from the mainboard. 2. Remove the four screw that secures
Chapter 3 39Removing the Memory ModulesIMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important da
40 Chapter 3Removing the Mainboard 1. Remove the eight screws that secure the mainboard to the chassis. 2. Lift the board from the chassis.
Chapter 4 41Please refer to generic troubleshooting guide for troubleshooting information relating to following topics: • Power-On Self-Test (POST) •
vConventionsThe following conventions are used in this manual:SCREEN MESSAGESDenotes actual messages that appear on screen.NOTE Gives additional infor
42 Chapter 4Power-On Self-Test (POST)Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POS
Chapter 4 43Bootblock Recovery Code CheckpointsPOST Code CheckpointsDA Restore CPUID value back into register. Give control to BIOS POST (ExecutePOST
44 Chapter 404 Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK. Verify CMOS checksum manually by reading stora
Chapter 4 4538 Initializes different devices through DIM. See DIM Code Checkpoints section of document for more information. USB controllers are ini
46 Chapter 4DIM Code CheckpointsACPI Runtime CheckpointsAC End of POST initialization of chipset registers.B1 Save system context for ACPI.00 Passes c
Chapter 4 47POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use "POST Error Messa
48 Chapter 4Storage DeviceB: Drive Error The BIOS attempted to configure the B: drive during POST, but was unable to properly configure the device. Th
Chapter 4 495th Slave Hard Disk ErrorThe IDE/ATAPI device configured as Slave in the 5th IDE controller could not be properly initialized by the BIOS.
50 Chapter 4Virus RelatedSystem Configuration6th Slave Drive - ATAPI IncompatibleThe IDE/ATAPI device configured as Slave in the 6th IDE controller fa
Chapter 4 51CMOSMicrocode ErrorBIOS could not find or load the CPU Microcode Update to the CPU. This message only applies to INTEL CPUs. The message
viService Guide CoverageThis Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's &qu
52 Chapter 4MiscellaneousCMOS Settings WrongCMOS settings are invalid. This error can be resolved by using AMIBIOS Setup.CMOS Checksum BadCMOS content
Chapter 4 53USB eModule Error MessagesSMBIOS eModule Error MessagesCPU eModule Error MessagesMPS Table (Multi-processor) eModule Error MessagesMessage
54 Chapter 4Error Symptoms ListNOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replac
Chapter 4 55Diskette drive does not work. 1.Ensure the diskette drive is not set to None in the Disk Drives of BIOS Setup. 2.Diskette drive power3.Dis
56 Chapter 4CD/DVD-ROM drive LED doesn't come on but works normally.1.CD/DVD-ROM driveCD/DVD-ROM drive LED flashes for more than 30 seconds befor
Chapter 4 57Video memory test failed.Video adapter failed. 1.Remove all non-factory-installed cards.2.Load default settings (if screen is readable).3.
58 Chapter 4Executing software shutdown from Windows98 Start menu does not turn off the system. (Only pressing power switch can turn off the system).1
Chapter 4 59Undetermined ProblemsIf an error message is present, go to "POST Error Messages List" on page 85. If you did not receive any mes
Chapter 5 60M/B PlacementJumper and Connector InformationChapter 5
61 Chapter 5No Label Description No Label Description1 CPU Socket CONN,Socket,IntelPrescottCPU,LGA-775P,10u,G,SMD11 1394A1 Onboard 1394a header2 CPU_F
viiSystem Tour 1Features 1Block Diagram 4System Components 5Front Panel 5Rear Panel 6Hardware Specifications and Configurations 7Power Man
Chapter 5 62Jumper SettingThe section explains how to set jumper for correct configuration of the mainboard. Setting JumperUse the motherboard jumpers
63 Chapter 5SYS FAN HEADER(3pin & 4 pin colay default:3 pin)1: GND2: +12V3: SENSE4: PWM CONTROL(4 pin Fan)FRONT PANEL HEADER 1: SATALED+ 2: ACP
Chapter 5 64FRONT USB HEADER1: USBVCC_3 2: USBVCC_33: USB5_XN 4: USB7_XN5: USB5_XP 6: USB7_XP7:GND 8: GND9: KEY 10: GNDFRO
65 Chapter 5Connector pin definitionFRONT 1394 HEADER 1: T_PA0+ 2: T_PA0-3: GND 4: GND5: T_PB0+ 6: T_PB0-7: CPWR1 8: CPWR19
Chapter 5 66VGA CONN 1: RED2: GREEN3: BLUE4,11: NC9: HDMIVCC12: VDAC_SDAT13: HSYNC14: VSYNC15: VDAC_SCLK5,6,7,8,10,16,17: GNDUSB+1394 CONN 1: USBVCC_5
67 Chapter 5USB+LAN CONN 1:USBVCC_6 12:MDI1_P2:USB10_XN 13:MDI1_N3:USB10_XP 14:MDI2_P4:AUGND2 15:MDI2_N5:USBVCC_6 16:MDI3_P6:USB11_XN
Chapter 5 68SATA CONN 1: GND2: SATA2_TX_P3: SATA2_TX_N4: GND5: SATA2_RX_N6: SATA2_RX_P7: GNDSATA CONN 1: GND2: SATA3_TX_P3: SATA3_TX_N4: GND5: SATA3_R
69 Chapter 5ATX_POWER CONN 1:VCC3 13:VCC32:VCC3 14:-12V3: GND 15:GND4:VCC 16:ATX_PSON_L5:GND 17:GND6:VCC
chapter 6 70This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the Aspire M5802 desktop computer. Refer to this chap
71 Chapter 6Aspire M5802 Exploded DiagramNOTE: This section will be updated when more information becomes available.
Chapter 6 72ITEM NAME TYPE Q’TY ITEM NAME TYPE Q’TY1 PANEL_TOP-X2 PART 1 21 DOOR_ODD_ARM_LO-X1PART 12 COVER_TOP-X1 PART 1 22 DOOR_ODD_UP_M5-X2 PART 13
73 Chapter 6Aspire M5802 FRU ListCategory Description Part NumberMAINBOARDMB Kit HimalayanII_D2 Intel G43 ICH10R GMA X4500 384M Intel 82567V Giga LAN
Chapter 6 74Core 2 Duo E7300 (2.66G 3M 1066FSB) , 65W , M0 KC.73001.DE0Pentium Dual Core E6300 (2.8G 2M 1066FSB) , 65W , R-0 KC.63001.DEMPentium Dual
75 Chapter 6ODDDH-16D5S Win7 KV.0160F.002DH-20N(H/F) Win7 KV.0160D.016GH-41F(H/F) Win7 non-Labelflash KU.0160D.049 DH-16AASH (H/F) Win7 non-Labelflas
Chapter 6 76SPEAKERNeosonica Speaker USB with new color AC-MT-018 SP.10600.027MOUSELite-on Optical mouse USB SM-9625 with new color AC-MT-018 MS.11200
77 Chapter 6Keyboard LITE-ON SK-9625 USB Standard 105KS Black Belgium with new color AC-MT-018KB.USB0B.100Keyboard LITE-ON SK-9625 USB Standard 105KS
Chapter 6 78Keyboard CHICONY KG-0766 RF2.4 Standard 104KS Black US International with new silver colorKB.RF403.138Keyboard CHICONY KG-0766 RF2.4 Stand
79 Chapter 6Keyboard CHICONY KG-0766 RF2.4 Standard 105KS Black Hungarian with new silver colorKB.RF403.161Keyboard CHICONY KG-0766 RF2.4 Standard 104
Chapter 6 80Keyboard CHICONY KG-0766 RF2.4 Standard 105KS Black German with new silver colorKB.RF403.146Keyboard CHICONY KG-0766 RF2.4 Standard 105KS
81 Chapter 6Keyboard CHICONY KG-0766 RF2.4 Standard 105KS Black Arabic/French with new silver colorKB.RF403.169Keyboard CHICONY KG-0766 RF2.4 Standard
Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:NOTE: The features listed in this section is for your reference only. The e
chapter 7 82INTEL® MATRIX STORAGE TECHNOLOGY CHECK(DOS)1.Intel(R) Matrix Storage Manager option ROM1-1: Create SATA RAID 0Step 1:Shut down the EUT, un
83 Chapter 7Step 6:Create RAID 0 Mode,enter the RAID name,such as "MyRaid0",default is"Volume0".
Chapter 7 84Step 8:You can select the "Strip Size" and define RAID capacity in "Capactity".
85 Chapter 71-2: Create SATA RAID 1Step 1:Shut down the EUT, unplug the power cable,connect two SATA HDDS to EUT , check the EUT all devices are conne
Chapter 7 86Step 7:Select "RAID5(Parity)" at "RAID Level".
87 Chapter 7Step 8:Select two HDDs in "Disk" by space key. Picture8St
Chapter 7 88Intel RAID SOP (Windows for WIN7)2.Intel(R) Matrix Storage Console2-1:Create a“RAID Ready” System into" RAID 0" with two Hard Dr
89 Chapter 7Step 5:Click "Next" at create a RAID volume window.
Chapter 7 90 Picture6Step 8:Select Menber Hard Drive(s).
91 Chapter 7Step 9:Specify Volume Size then press "next". Pi