Acer Aspire M5802 Technical Information

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Aspire M5802(G)
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
Seitenansicht 0
1 2 3 4 5 6 ... 104 105


Seite 1 - Service Guide

Acer Aspire M5802(G)Service Guide

Seite 2 - Revision History

2 Chapter 1• Capacity support:• 1GB / 2GB DDRII 667/800 Un-buffered Non-ECC DIMM support• 1GB to 8GB Max memory support• Design Criteria:• Should mee

Seite 3 - Copyright

Chapter 7 92 Step 6:Key the name in "Volume Name" and select "RAID 1" in RAID Level.

Seite 4 - Disclaimer

93 Chapter 7Step 6:Key the name in "Volume Name" and select "RAID 5" in RAID Level.

Seite 5 - Conventions

Chapter 7 94Step 8:At least select two HDD as Menber Hard Drive(s).

Seite 6 - FRU Information

95 Chapter 7Step 7:Select two HDDs as "Source Hard Drive". Pic

Seite 7 - Table of Contents

Chapter 7 96Step 5:Click "Next" at create a RAID volume window.Step 6:Key the name in "Volume Name" and select "RAID 0"

Seite 8

97 Chapter 72-6:Create a“RAID Ready” System into" RAID 1" with two Hard Drives by ‘Create RAID Volume ’.Step 1:Install WIN7 OS with one SATA

Seite 9 - System Tour

Chapter 1 3• 2 S/PDIF-out header (1*4) for ALC888S-VC sku• 1 front panel audio header (2*5)LAN• MAC Controller: ICH10R• PHY: Intel Boazman 82567V PCI-

Seite 10

4 Chapter 1Block Diagram

Seite 11

Chapter 1 5System ComponentsThis section is a virtual tour of the system’s interior and exterior components.Front Panel No. Component1 USB 2.0 ports

Seite 12 - Block Diagram

6 Chapter 1Rear Panel No. Component1 Power connector2 PS2 keyboard port3VGA port4 HDMI port5 USB 2.0 ports6 Side Surround7 Surround8Mic-in9 Expansion

Seite 13 - System Components

Chapter 1 7Hardware Specifications and Configurations Processor BIOS IOS Hotkey List Main Board Major ChipsItem SpecificationProcessor Type CPUs which

Seite 14 - Rear Panel

8 Chapter 1 Memory Combinations System Memory Audio InterfaceSlot Memory Total MemorySlot 1 1MB,2GB 1G ~2GBSlot 2 1MB,2GB 1G ~2GBSlot 3 1MB,2GB 1G ~2G

Seite 15 - IOS Hotkey List

Chapter 1 9 SATA Interface USB PortEnvironmental Requirements Power Management• Devices wake up from S3 should be less than.• Devices wake up from S

Seite 16 - Audio Interface

10 Chapter 1Power Management Function(ACPI support function) Device Standby Mode• Independent power management timer for hard disk drive devices(0-1

Seite 17 - Power Management

Chapter 2 11CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal-oxide semic

Seite 18 - Suspend Mode

iiRevision HistoryPlease refer to the table below for the updates made on this service guide.Date Chapter Updates

Seite 19 - System Utilities

12 Chapter 2Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart

Seite 20 - Entering CMOS setup

Chapter 2 13Setup Utility MenusThe Setup Main menu includes the following main setup categories. In the descriptive table following each of the menu

Seite 21 - Setup Utility Menus

14 Chapter 2Product InformationThe Product Information menu displays basic information about the system. These entries are for your reference only and

Seite 22 - Product Information

Chapter 2 15Standard CMOS Features Parameter Description OptionSystem Date Set the date following the weekday-month-day-year format.System Time Set

Seite 23 - Standard CMOS Features

16 Chapter 2Advanced BIOS FeatureParameter Description OptionQuick Boot Allows you to decrease the time it takes to boot the computer by shortening or

Seite 24 - Advanced BIOS Feature

Chapter 2 17Advanced Chipset Features Parameter Description OptionIntel EIST When enabled, this feature allows the OS to reduce power consumption.

Seite 25 - Advanced Chipset Features

18 Chapter 2Integrated Peripherals Parameter Description OptionOnboard SATA Controller Enables or disables the onboard SATA controller. EnabledDisa

Seite 26 - Integrated Peripherals

Chapter 2 19Power Management SetupParameter Description OptionACPI Suspend Mode Select an ACPI state. S3 (STR)S1 (POS)Deep power off mode Select the

Seite 27 - Power Management Setup

20 Chapter 2PC Health Status Parameter Description OptionSmart FAN Enables or disables the smart system fan control function. EnabledDisabled

Seite 28 - PC Health Status

Chapter 2 21Frequency/Voltage Control Parameter Description OptionEnable Clock to All DIMM/PCIEnables or disables control the clock to all DIMM/PCI

Seite 29 - Frequency/Voltage Control

iiiCopyrightCopyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

Seite 30 - BIOS Security Features

22 Chapter 2BIOS Security Features Setting a supervisor password1. Use the up/down arrow keys to select Change Supervisor Password menu then press E

Seite 31 - Load Default Settings

Chapter 2 23Load Default SettingsThe Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup defaults

Seite 32 - Exit Without Saving

24 Chapter 2Save & Exit SetupThe Save & Exit Setup menu allows you to save changes made and close the Setup Utility. Exit Without SavingThe

Seite 33 - System Disassembly

Chapter 3 25This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting.Disassembly R

Seite 34 - Pre-disassembly Procedure

26 Chapter 3Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below:1. Turn off the system and all

Seite 35 - Removing the Side Panel

Chapter 3 27Removing the Side Panel1. Remove the two screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of th

Seite 36

28 Chapter 3Removing the Heat Sink Fan AssemblyWARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal

Seite 37 - Removing the Processor

Chapter 3 29Removing the ProcessorIMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. W

Seite 38 - Removing the VGA Card

30 Chapter 3Removing the VGA Card1. Release the Slot cover lock.2. Remove the screw from chassis.3. Disconnect the power cables from the VGA card.4. O

Seite 39 - Removing the Mode Card

Chapter 3 31Removing the TV Card1. Gently pull the TV card to remove it from the mainboard. Removing the Mode Card1. Gently pull the Mode card to remo

Seite 40 - Removing the Hard Disk Drive

ivDisclaimerThe information in this guide is subject to change without notice.Acer Incorporated makes no representations or warranties, either express

Seite 41 - 3. Remove the HDD module

32 Chapter 3Removing the Hard Disk Drive1. Disconnect the data and power cables from the rear of the optical drive and the mainboard. 2. Remove the HD

Seite 42 - Removing the Front Bezel

Chapter 3 333. Remove the HDD modulea. Remove the eight screws secure the HDD module to the HDD bracket. b. Slide the HDD out of the bracket.

Seite 43 - Removing the Optical Drive

34 Chapter 3Removing the Front Bezel1. Remove the side panel. Refer to the previous section for instructions. 2. Disconnect the LED cable.3. Release t

Seite 44 - Removing Cables

Chapter 3 35Removing the Optical Drive1. Disconnect the data and power cables from the rear of the optical drive. 2. Remove Four screw from the optica

Seite 45 - Remove System FAN

36 Chapter 3Removing Cables1. Remove power switch and LED cables from slot of M/B2. Remove HDD Data and ODD Data cables from slot of M/B.3. Remove USB

Seite 46 - Removing the Power Supply

Chapter 3 37Remove System FAN1. Remove System FAN cable from M/B.2. Release four screws according to the following picture.3. Take off the system fan

Seite 47 - Removing the Memory Modules

38 Chapter 3Removing the Power Supply1. Disconnect the 24-pin and 4-pin power supply cables from the mainboard. 2. Remove the four screw that secures

Seite 48 - Removing the Mainboard

Chapter 3 39Removing the Memory ModulesIMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important da

Seite 49 - System Troubleshooting

40 Chapter 3Removing the Mainboard 1. Remove the eight screws that secure the mainboard to the chassis. 2. Lift the board from the chassis.

Seite 50 - Power-On Self-Test (POST)

Chapter 4 41Please refer to generic troubleshooting guide for troubleshooting information relating to following topics: • Power-On Self-Test (POST) •

Seite 51

vConventionsThe following conventions are used in this manual:SCREEN MESSAGESDenotes actual messages that appear on screen.NOTE Gives additional infor

Seite 52

42 Chapter 4Power-On Self-Test (POST)Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POS

Seite 53

Chapter 4 43Bootblock Recovery Code CheckpointsPOST Code CheckpointsDA Restore CPUID value back into register. Give control to BIOS POST (ExecutePOST

Seite 54 - ACPI Runtime Checkpoints

44 Chapter 404 Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK. Verify CMOS checksum manually by reading stora

Seite 55 - POST Error Messages List

Chapter 4 4538 Initializes different devices through DIM. See DIM Code Checkpoints section of document for more information. USB controllers are ini

Seite 56 - Storage Device

46 Chapter 4DIM Code CheckpointsACPI Runtime CheckpointsAC End of POST initialization of chipset registers.B1 Save system context for ACPI.00 Passes c

Seite 57 - Description

Chapter 4 47POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use "POST Error Messa

Seite 58 - System Configuration

48 Chapter 4Storage DeviceB: Drive Error The BIOS attempted to configure the B: drive during POST, but was unable to properly configure the device. Th

Seite 59

Chapter 4 495th Slave Hard Disk ErrorThe IDE/ATAPI device configured as Slave in the 5th IDE controller could not be properly initialized by the BIOS.

Seite 60 - Miscellaneous

50 Chapter 4Virus RelatedSystem Configuration6th Slave Drive - ATAPI IncompatibleThe IDE/ATAPI device configured as Slave in the 6th IDE controller fa

Seite 61 - CPU eModule Error Messages

Chapter 4 51CMOSMicrocode ErrorBIOS could not find or load the CPU Microcode Update to the CPU. This message only applies to INTEL CPUs. The message

Seite 62 - Error Symptoms List

viService Guide CoverageThis Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's &qu

Seite 63

52 Chapter 4MiscellaneousCMOS Settings WrongCMOS settings are invalid. This error can be resolved by using AMIBIOS Setup.CMOS Checksum BadCMOS content

Seite 64

Chapter 4 53USB eModule Error MessagesSMBIOS eModule Error MessagesCPU eModule Error MessagesMPS Table (Multi-processor) eModule Error MessagesMessage

Seite 65

54 Chapter 4Error Symptoms ListNOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replac

Seite 66

Chapter 4 55Diskette drive does not work. 1.Ensure the diskette drive is not set to None in the Disk Drives of BIOS Setup. 2.Diskette drive power3.Dis

Seite 67 - Undetermined Problems

56 Chapter 4CD/DVD-ROM drive LED doesn't come on but works normally.1.CD/DVD-ROM driveCD/DVD-ROM drive LED flashes for more than 30 seconds befor

Seite 68 - Chapter 5

Chapter 4 57Video memory test failed.Video adapter failed. 1.Remove all non-factory-installed cards.2.Load default settings (if screen is readable).3.

Seite 69

58 Chapter 4Executing software shutdown from Windows98 Start menu does not turn off the system. (Only pressing power switch can turn off the system).1

Seite 70 - Setting Jumper

Chapter 4 59Undetermined ProblemsIf an error message is present, go to "POST Error Messages List" on page 85. If you did not receive any mes

Seite 71

Chapter 5 60M/B PlacementJumper and Connector InformationChapter 5

Seite 72

61 Chapter 5No Label Description No Label Description1 CPU Socket CONN,Socket,IntelPrescottCPU,LGA-775P,10u,G,SMD11 1394A1 Onboard 1394a header2 CPU_F

Seite 73 - Connector pin definition

viiSystem Tour 1Features 1Block Diagram 4System Components 5Front Panel 5Rear Panel 6Hardware Specifications and Configurations 7Power Man

Seite 74

Chapter 5 62Jumper SettingThe section explains how to set jumper for correct configuration of the mainboard. Setting JumperUse the motherboard jumpers

Seite 75

63 Chapter 5SYS FAN HEADER(3pin & 4 pin colay default:3 pin)1: GND2: +12V3: SENSE4: PWM CONTROL(4 pin Fan)FRONT PANEL HEADER 1: SATALED+ 2: ACP

Seite 76


Seite 77

65 Chapter 5Connector pin definitionFRONT 1394 HEADER 1: T_PA0+ 2: T_PA0-3: GND 4: GND5: T_PB0+ 6: T_PB0-7: CPWR1 8: CPWR19

Seite 78 - Chapter 6

Chapter 5 66VGA CONN 1: RED2: GREEN3: BLUE4,11: NC9: HDMIVCC12: VDAC_SDAT13: HSYNC14: VSYNC15: VDAC_SCLK5,6,7,8,10,16,17: GNDUSB+1394 CONN 1: USBVCC_5

Seite 79 - Aspire M5802 Exploded Diagram

67 Chapter 5USB+LAN CONN 1:USBVCC_6 12:MDI1_P2:USB10_XN 13:MDI1_N3:USB10_XP 14:MDI2_P4:AUGND2 15:MDI2_N5:USBVCC_6 16:MDI3_P6:USB11_XN

Seite 80 - Chapter 6 72


Seite 81 - Aspire M5802 FRU List

69 Chapter 5ATX_POWER CONN 1:VCC3 13:VCC32:VCC3 14:-12V3: GND 15:GND4:VCC 16:ATX_PSON_L5:GND 17:GND6:VCC

Seite 82 - Chapter 6 74

chapter 6 70This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the Aspire M5802 desktop computer. Refer to this chap

Seite 83 - 75 Chapter 6

71 Chapter 6Aspire M5802 Exploded DiagramNOTE: This section will be updated when more information becomes available.

Seite 85 - 77 Chapter 6


Seite 86 - Chapter 6 78

73 Chapter 6Aspire M5802 FRU ListCategory Description Part NumberMAINBOARDMB Kit HimalayanII_D2 Intel G43 ICH10R GMA X4500 384M Intel 82567V Giga LAN

Seite 87 - 79 Chapter 6

Chapter 6 74Core 2 Duo E7300 (2.66G 3M 1066FSB) , 65W , M0 KC.73001.DE0Pentium Dual Core E6300 (2.8G 2M 1066FSB) , 65W , R-0 KC.63001.DEMPentium Dual

Seite 88 - Chapter 6 80

75 Chapter 6ODDDH-16D5S Win7 KV.0160F.002DH-20N(H/F) Win7 KV.0160D.016GH-41F(H/F) Win7 non-Labelflash KU.0160D.049 DH-16AASH (H/F) Win7 non-Labelflas

Seite 89 - 81 Chapter 6

Chapter 6 76SPEAKERNeosonica Speaker USB with new color AC-MT-018 SP.10600.027MOUSELite-on Optical mouse USB SM-9625 with new color AC-MT-018 MS.11200

Seite 90 - Intel RAID SOP

77 Chapter 6Keyboard LITE-ON SK-9625 USB Standard 105KS Black Belgium with new color AC-MT-018KB.USB0B.100Keyboard LITE-ON SK-9625 USB Standard 105KS

Seite 91 - 83 Chapter 7

Chapter 6 78Keyboard CHICONY KG-0766 RF2.4 Standard 104KS Black US International with new silver colorKB.RF403.138Keyboard CHICONY KG-0766 RF2.4 Stand

Seite 92

79 Chapter 6Keyboard CHICONY KG-0766 RF2.4 Standard 105KS Black Hungarian with new silver colorKB.RF403.161Keyboard CHICONY KG-0766 RF2.4 Standard 104

Seite 93

Chapter 6 80Keyboard CHICONY KG-0766 RF2.4 Standard 105KS Black German with new silver colorKB.RF403.146Keyboard CHICONY KG-0766 RF2.4 Standard 105KS

Seite 94

81 Chapter 6Keyboard CHICONY KG-0766 RF2.4 Standard 105KS Black Arabic/French with new silver colorKB.RF403.169Keyboard CHICONY KG-0766 RF2.4 Standard

Seite 95 - 87 Chapter 7

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:NOTE: The features listed in this section is for your reference only. The e

Seite 96

chapter 7 82INTEL® MATRIX STORAGE TECHNOLOGY CHECK(DOS)1.Intel(R) Matrix Storage Manager option ROM1-1: Create SATA RAID 0Step 1:Shut down the EUT, un

Seite 97

83 Chapter 7Step 6:Create RAID 0 Mode,enter the RAID name,such as "MyRaid0",default is"Volume0".

Seite 98 - Chapter 7 90

Chapter 7 84Step 8:You can select the "Strip Size" and define RAID capacity in "Capactity".

Seite 99 - HDD Drive ’

85 Chapter 71-2: Create SATA RAID 1Step 1:Shut down the EUT, unplug the power cable,connect two SATA HDDS to EUT , check the EUT all devices are conne

Seite 100 - Existing HDD Drive ’

Chapter 7 86Step 7:Select "RAID5(Parity)" at "RAID Level".

Seite 101 - 93 Chapter 7

87 Chapter 7Step 8:Select two HDDs in "Disk" by space key. Picture8St

Seite 102

Chapter 7 88Intel RAID SOP (Windows for WIN7)2.Intel(R) Matrix Storage Console2-1:Create a“RAID Ready” System into" RAID 0" with two Hard Dr

Seite 103

89 Chapter 7Step 5:Click "Next" at create a RAID volume window.

Seite 104

Chapter 7 90 Picture6Step 8:Select Menber Hard Drive(s).

Seite 105

91 Chapter 7Step 9:Specify Volume Size then press "next". Pi

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