Acer AX1400 Technical Information

Aspire AX1400Desktop Computer Service GuidePRINTED IN TAIWAN

2 Aspire AX1400 Service GuideAudioI/O Ports and LED IndicatorsCard reader (optional) • 9-in-1 card reader (optional)• The following memory cards are s

Aspire AX1400 Service Guide 92

93AACPI, see Advanced Configuration Power Interface 2Advanced BIOS Features menu 12Advanced Configuration Power Interfacespecifications 2antivirus sof

94headphone jack 4humidity 3II/Oremove 38I/O ports 2LLAN portspecifications 90Load Default Settings menu 20Mmain board placement 68mainboardcomponent

95remove 19set 19system time 11system viewsrear view 5system weight 3Ttemperaturemonitoring 16operating 3troubleshootingBIOS checkpoints 46BIOS recove

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Aspire AX1400 Service Guide 3Physical SpecificationsEnvironmental RequirementsAspect DescriptionChassis dimension (W × D × H) 100 mm (W) X 367.8 mm (

4 Aspire AX1400 Service GuideSystem TourThe pictures and tables in this section illustrate the physical outlook of the computer.Front View No.

Aspire AX1400 Service Guide 5Rear View No. Component1 Line-in jack2 LAN connector3 PS/2 mouse port4 Power connector5 Fan aperture6 PS/2 keyboard por

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Aspire AX1400 Service Guide 7CMOS Setup UtilityCMOS Setup Utility is a hardware configuration program built into the system ROM. Since most systems ar

8 Aspire AX1400 Service GuideAccessing the Setup Utility1. Turn on the computer. If the computer is already turned on, save your data and close all op

Aspire AX1400 Service Guide 9Navigating through the Setup UtilityUse the keys listed in the legend bar on the bottom of the Setup screen to work your

10 Aspire AX1400 Service GuideProduct InformationThe Product Information menu displays basic information about the system. These entries are for your

Aspire AX1400 Service Guide 11Standard CMOS Features Field Description ValueSystem Date Sets the system date. MM/DD/YYYY (month/day/year)System Tim

ii Aspire AX1400 Service GuideRevision HistoryRefer to the table below for changes made on this version of the Aspire AX1400 Desktop Computer Service

12 Aspire AX1400 Service GuideAdvanced BIOS Features Field Description ValueQuick Boot When enabled, the system starts up more quickly be elimination

Aspire AX1400 Service Guide 13Advanced Chipset FeaturesField Description ValueAMD Cool ’n’ Quiet Select whether to enable the AMD Cool 'N' Q

14 Aspire AX1400 Service GuideIntegrated PeripheralsField Description ValueOnboard SATA Controller Enables or disables the onboard SATA controller. En

Aspire AX1400 Service Guide 15Power Management Setup Field Description ValueACPI Suspend Mode Use this item to define how your system suspends. Defa

16 Aspire AX1400 Service GuidePC Health Status Field Description ValueCPU TemperatureSystem TemperatureCPU Fan SpeedSystem Fan SpeedCPU Core+1.2V+3.3

Aspire AX1400 Service Guide 17Frequency/Voltage Control Field Description ValueEnable Clock to All DIMM/PCIWhen enabled, clock signals will be sent

18 Aspire AX1400 Service GuideBIOS Security Features Setting a system password Note the following before you define a system password:• The maximum l

Aspire AX1400 Service Guide 19To set a system password:1. Select Change Supervisor Password or Change User Password, then press Enter.The password box

20 Aspire AX1400 Service GuideLoad Default SettingsExecute this menu to load the factory-default settings for all Setup parameters. Keyboard shortcut:

Aspire AX1400 Service Guide 21Exit Without Saving Execute this menu to closes the Setup Utility without making any changes.

Aspire AX1400 Service Guide iiiCopyrightCopyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, tra

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Aspire AX1400 Service Guide 23This chapter provides step-by-step instructions on how to disassemble the computer for maintenance and troubleshooting p

24 Aspire AX1400 Service GuideDisassembly ProceduresRemoving the Side Panel 1. Remove the two screws located on the rear edge of the side panel. 2. Sl

Aspire AX1400 Service Guide 25Removing the Front Bezel 1. Release the front bezel retention tabs from the chassis interior. 2. Pull the front

26 Aspire AX1400 Service GuideRemoving the Heat Sink Fan AssemblyWARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat si

Aspire AX1400 Service Guide 27Removing the ProcessorIMPORTANT:IBefore removing a processor from the mainboard, make sure to create a backup file of al

28 Aspire AX1400 Service GuideRemoving the HDD-ODD Bracket1. Remove the two screws that secure the HDD-ODD bracket to the chassis.2. Lift the bracket

Aspire AX1400 Service Guide 29Removing the Optical Drive and the Hard Disk Drive 1. Disconnect the SATA and power cables from the rear of the optical

30 Aspire AX1400 Service Guide3. Disconnect the SATA and power cables from the rear of the hard disk drive. 4. Disconnect the other end of the SATA c

Aspire AX1400 Service Guide 315. Remove the screws that secure the optical drive to the HDD-ODD bracket. 6. Pull the optical drive out of the drive

iv Aspire AX1400 Service GuideConventionsThe following conventions are used in this service guide. SCREEN MESSAGES Denotes actual messages that appear

32 Aspire AX1400 Service Guide7. Remove the four screws that secure the hard disk drive to the HDD bracket.8. Slide the hard disk drive out of the bra

Aspire AX1400 Service Guide 33Removing the Front Bezel 1. Disconnect the power button/LED cable from its mainboard connector. 2. Pull out the power b

34 Aspire AX1400 Service GuideRemoving the Expansion Boards1. Remove the screw from the expansion board bracket opposite the PCIEX2 slot. 2. Gently

Aspire AX1400 Service Guide 353. Remove the screw from the expansion board bracket opposite the PCI_1 slot. 4. Gently pull up the expansion board to

36 Aspire AX1400 Service GuideRemoving the Memory Modules1. Open the holding clips (a) securing the memory modules.2. Gently pull the DIMM upward to p

Aspire AX1400 Service Guide 372. Remove the screw that secures the power supply to the chassis.3. Remove the three screws that secure the power supply

38 Aspire AX1400 Service Guide4. Lift the power supply module out of the chassis. Removing the Front I/O and Optional Card Reader Assemblies 1. Disco

Aspire AX1400 Service Guide 392. Pull up the plastic clips to release the cables.

40 Aspire AX1400 Service Guide3. Remove the optional card reader assembly.a. Remove the two screws that secure the optional card reader assembly to th

Aspire AX1400 Service Guide 41a. Remove the screw that secures the bracket to the chassis. b. Pull the bracket out the chassis.

Aspire AX1400 Service Guide vService Guide CoverageThis Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

42 Aspire AX1400 Service Guide5. Remove the front I/O assembly.a. Remove the two screws that secure the front I/O assembly to the bracket.b. Remove fr

Aspire AX1400 Service Guide 43Removing the Mainboard1. Remove the four screws that secure the mainboard to the chassis.Note:Circuit boards >10 cm2

44 Aspire AX1400 Service Guide2. Lift the board from the chassis.3. Remove the RTC battery. Note:RTC battery has been highlighted with the yellow cir

Aspire AX1400 Service Guide 45This chapter lists the POST error indicators and BIOS beep codes, as well general troubleshooting instructions. Hardware

46 Aspire AX1400 Service GuideSystem Internal Inspection1. Turn off the power to the computer and all peripherals.2. Unplug the power cord from the co

Aspire AX1400 Service Guide 47Boot Block Recovery Code CheckpointsThe boot block recovery code gets control when the BIOS determines that a BIOS recov

48 Aspire AX1400 Service GuidePOST Code CheckpointsThe POST code checkpoints are the largest set of checkpoints during the BIOS preboot process. The f

Aspire AX1400 Service Guide 49Checkpoint Description3C Mid POST initialization of chipset registers.40 Detect different devices (Parallel ports, seria

50 Aspire AX1400 Service GuideDIM Code CheckpointsThe Device Initialization Manager (DIM) gets control at various times during BIOS POST to initialize

Aspire AX1400 Service Guide 51MemoryBootMessage DescriptionGate20 Error The BIOS is unable to properly control the mainboard’s Gate A20 function, whic

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52 Aspire AX1400 Service GuideStorage DeviceMessage DescriptionPrimary Master Hard Disk ErrorThe IDE/ATAPI device configured as Primary Master could n

Aspire AX1400 Service Guide 533rd Slave Drive - ATAPI IncompatibleThe IDE/ATAPI device configured as Slave in the 3rd IDE controller failed an ATAPI c

54 Aspire AX1400 Service GuideVirus-relatedSystem ConfigurationMessage DescriptionBootSector Write!! The BIOS has detected software attempting to writ

Aspire AX1400 Service Guide 55CMOSMiscellaneousMessage Displayed DescriptionCMOS Date/Time Not SetThe CMOS date and/or time are invalid. This error ca

56 Aspire AX1400 Service GuideIndex of Symptom-to-FRU Error MessagesTo use the information in this section to diagnose a problem:1. Find the error sym

Aspire AX1400 Service Guide 57Hard Disk Drive-related SymptomsSymptom/Error Action/FRUHard disk drive test failed. • Enter CMOS Setup and load the def

58 Aspire AX1400 Service GuideReal-Time Clock-related SymptomsSymptom/Error Action/FRUReal-time clock is inaccurate. • Ensure the information in the S

Aspire AX1400 Service Guide 59Printer-related SymptomsSymptom/Error Action/FRUPrinting failed. • Ensure the printer driver is properly installed. Refe

60 Aspire AX1400 Service GuideBeep CodesWhen no error message is displayed but the computer stops during POST, listen for beep codes. Undetermined Pro

Aspire AX1400 Service Guide 61BIOS Recovery When you boot up the computer and you hear one long beep, followed by a shorter one, the system BIOS is da

viiTable of Contents Features and Specifications ... 1System Features . . . . . .

62 Aspire AX1400 Service GuideBIOS UpdateUpdating the BIOS in DOS Mode1. Press the power button to turn on the computer and boot to DOS mode.2. Key in

Aspire AX1400 Service Guide 63Updating the BIOS in Windows ModeThis BIOS updating procedure is for a computer running a 32- or 64-bit Windows OS. 1. P

64 Aspire AX1400 Service Guidec. Press Enter to flash the system BIOS. 4. Perform the steps below if your computer is running 64-bit Windows. a. Key i

Aspire AX1400 Service Guide 65c. Press Enter to flash the system BIOS. 5. Reboot the computer.6. Press Delete to run the CMOS Setup Utility. 7. Press

66 Aspire AX1400 Service GuideClearing CMOSYou may need to clear the Setup configuration values (CMOS) if the configuration has been corrupted, or if

Aspire AX1400 Service Guide 67This chapter shows the block diagram and board layout of the Aspire AX1400 computer. Block DiagramThe core subsystems of

68 Aspire AX1400 Service GuideMainboard LayoutThis section shows the major mainboard components. No. Label Description No. Label Description1

Aspire AX1400 Service Guide 69Jumper SettingThis section explains how to set the jumper for correct configuration of the main board.Jumpers with more

70 Aspire AX1400 Service GuideInternal header pin definition Header Name Function DefinitionCPU FAN HEADER 1: GND2: +12V3: SENSE4: PWM CONTROLFRONT PA

Aspire AX1400 Service Guide 71Connector pin definition Header Name Function DefinitionPSKBMS CONN 1: KBDATA2: NC3: GND4: KBVCCSB5: KBCLK6: NC7: MSDAT

viiiTable of ContentsTechnical Specifications ... 88Processor . . . . . . . . .

72 Aspire AX1400 Service GuideConnecting Optional DevicesRefer to the following for information on connecting the main board’s optional devices:SATA1~

Aspire AX1400 Service Guide 73AUDIOF1: Front Panel Audio headerThis header allows the user to install auxiliary front-oriented microphone and line-out

74 Aspire AX1400 Service GuideConnecting Case ComponentsAfter you have installed the motherboard into a case, you can begin connecting themotherboard

Aspire AX1400 Service Guide 75PWR2: ATX 24-pin Power Connector PWR1: ATX 12V Power Connector Front Panel HeaderThe front panel header (LEDH1) provides

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Aspire AX1400 Service Guide 77This chapter gives you the FRU (Field Replaceable Unit) listing of the Aspire AX1400 computer global configurations. Ref

78 Aspire AX1400 Service GuideAspire AX1400 FRU ListACER_AX1400_AMANALO(NO: 91.3BU01.A01G )Category Part Name Description Acer Part No.BOARDS CARD REA

Aspire AX1400 Service Guide 79CASE/COVER/BRACKET ASSEMBLYFRONT IO BRACKET BRKT F-IO BOXER X350 33.SE301.001ASSY MAIN-CHASSIS MCP61 BOXER X350ASSY MAIN

80 Aspire AX1400 Service GuideCPU/PROCESSOR CPU AMD PHENOMII X 3 700E 2.4GHZ 7.5M TOTAL CACHE 65W HEKA PHNMII700EIC CPU PHENOMII X 3 700E 2.4GHKC.PE20

Aspire AX1400 Service Guide 81HDD/HARD DISK DRIVE HDD 1TB 3.5" 5400RPM SATAII WD10EADS-22M4B0 8MB GPHDD 1TB WD10EADS-22M2B0 GPKH.01K08.005HDD 1TB

Aspire AX1400 Service Guide 1This chapter lists the features and specifications of the Aspire AX1400 computer. System Features NOTE The items listed i

82 Aspire AX1400 Service GuideKEYBOARD KEYBOARD PS/2 105 KEY CHICONY KB-07596I125522V BLACK ITALIAN W/O EKEYKB CHICONY KB-0759 PS/2 105K BKB.PS203.296

Aspire AX1400 Service Guide 83KEYBOARD KEYBOARD PS/2 104 KEY BLACK KAZAKH W/O EKEYKB CHICONY KB-0759 PS/2 104K BKB.PS203.319KEYBOARD PS/2 104 KEY BLAC

84 Aspire AX1400 Service GuideKEYBOARD KEYBOARD PS2 105 KEY LITEON SG-30610-2FW BLACK FRENCH W/O EKEYKEYBOARD PS2 SK-9620 SG-30600KB.PS20B.082KEYBOARD

Aspire AX1400 Service Guide 85KEYBOARD KEYBOARD PS/2 104 KEY BLACK TURKMEN W/O EKEYKB SK-9620 104K TMNO EURO#NIW/KB.PS20B.105KEYBOARD PS2 105 KEY LITE

86 Aspire AX1400 Service GuidePOINTING DEVICE LOGITECH 0810_PS2 OPTICAL MOUSE PS2 M-SBR-ACR2MOUSE PS2 OPT 910-000849 LOGIMS.11200.013MOUSE PS2 OPT SM-

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Aspire AX1400 Service Guide 88This appendix list the technical specifications of the Aspire AX1400 hardware components.Processor Common features:• Soc

89 Aspire AX1400 Service GuideMemoryHard Disk DriveItem SpecificationControllerIntegrated in the NVIDIA® nForce® ChipsetNumber of DIMM slot 2Maximum m

Aspire AX1400 Service Guide 90Optical Disc DriveCard Reader (optional) Gigabit EthernetAudioItem SpecificationControllerIntegrated in the NVIDIA® nFo

91 Aspire AX1400 Service GuidePower Supply UnitPower Management Item SpecificationVendor and Model • Delta - DPS-220UB A (non-PFC)• Delta - DPS-220UB-