Acer Veriton 5100 Technical Information

Veriton 5100/7100Service Guide PART NO.: 49.38H02.001/ 49.38H02.011 DOC. NO.: SG349-0007A/ SG350-0007A

4 Chapter 1Front Panel-Veriton 5100

94 Chapter 61-10 LOWER CASE ASSY L CASE 002 H40 60.93402.021 XLOWER CASE ASSY L CASE H40 60.93402.004 X1-6 LOWER CASE ASSY L-CASE W/USB HOLE H80 60.94

Chapter 6 95KeyboardNS KEYBOARD,104KEYS,USB,US,DARFONKB US 104KEYS 99.P5181.041 X XKEYBOARD,104KEYS,PS/2,US,DARFONKB US 104 KEY API 6511-CX(62C) 91.

96 Chapter 6KEYBOARD 105KEYS PORTUGUESE PS/2 DARFONKB 105KEYS PORTUGUESE 91.62C07.04P X XKEYBOARD 105KEYS TURKEY-F PS/2 DARFONKB 105KEYS TURKEY-F 6

Appendix A 97Veriton 5100The Veriton 5100 Model No. Define:1.Trade Mark:2.Brand Name: Acer3.Description: Acer Veriton Series, PIII & Celeron Soc

98 Appendix AVeriton 7100The Veriton 7100 Model No. Define:1.Trade Mark:2.Brand Name: Acer3.Description: Acer Veriton Series, PIII & Celeron Soc

Appendix B 99This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under

100 Appendix BMS DOS V6.22 Environment TestItem SpecificationsProcessor Coppermine 500/66 MHzCoppermine 600/100 MHzCoppermine 667/133 MHz Coppermine 8

Appendix B 101Microsoft Windows 98SE (EN/TW) Environment Test Item SpecificationsProcessor Coppermine 600/66 MHzCoppermine 700/100 MHzCoppermine 733/

102 Appendix BUSB Devices HP Desk Jet 895C USB PrinterLogitech Pagescan USBAcer Digital Video CameraPrimax USB JoystickMicrosoft USB JoystickAcerScan

Appendix B 103Microsoft Windows 2000 Professional Environment Test Item SpecificationsProcessor Coppermine 600/133 MHz Coppermine 650/100 MHzMemory 64

Chapter 1 5NOTE: The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default settin

104 Appendix BMicrosoft Win95/NT 4.0 Workstation Environment TestItem SpecificationsProcessor Coppermine 500/100 MHzCoppermine 866/133 MHzMemory 64 MB

Appendix B 105IBM OS/2 Warp 4.0 Environment TestItem SpecificationsProcessor Coppermine 600/100 MHzMemory 256 MBCache 256 KDiskette Drive Panasonic JU

106 Appendix BNovell Netware 4.12 & 5.1 Environment TestItem SpecificationsProcessor Coppermine 500/66 MHzCoppermine 600/100 MHzCoppermine 800/133

Appendix B 107SCO UNIX/Red Hat Linux Environment TestItem SpecificationsProcessor Coppermine 500/100 MHzCoppermine 866/133 MHzMemory 64 MB256 MBCach

108 Appendix B

Appendix C 109This appendix describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dea

110 Appendix C

Index 111AAdvanced Options 47PnP/PCI 49AGPremoving 68AGP Expansion Cards 61Assignment Map 21Audiocontroller 19Audio Board 84Audio Interface 19Audio-in

112 IndexDRQ Assignment Map 23EECP 20Environmental Requirements 23EPP 20Error Codes 75Error Sysmptoms List 75Expansion Cardsremoving 68Expansion slot

Index 113operation mode 37serial port 1/2 37Online Support Information 109Overview 1PParallel Port 20Parallel/printer port 7, 10Passwordbypassing 46ch

6 Chapter 1Rear Panel-Veriton 5100

114 IndexProcessor speed 30PS/2 mouse 31serial port 1 31total memory 31System Memory 56, 64System SecurityPower-on password 44System Specifications 1d

Chapter 1 7NOTE: The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default settin

8 Chapter 1Front Panel-Veriton 7100 The computer’s front panel consists of the following:Label Icon Description1 CD-ROM/DVD-ROM tray2 Stop/Eject Butto

Chapter 1 9* The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for

10 Chapter 1Rear Panel-Veriton 7100Label Icon Color Description1 Power Switch2 Power cord socket3 White Network port4 Burgundy Parallel/printer port5

Chapter 1 11* The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for

12 Chapter 1Main Board Layout1 Audio Power AMP 14 FDD Connector2 MIDI/Game (Upper), Line-Out (Left), Line-In (Middle), and Mic-In Ports (Right)15 EIDE

Chapter 1 13KeyboardThe keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys.Programmable keysTh

IICopyrightCopyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stor

14 Chapter 1Multimedia keysAllow you to play, pause, stop, step forward, or step back a song or movie conveniently using your keyboard.Volume control/

Chapter 1 15Windows keysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows logo key Start button. Combinations w

16 Chapter 1Hardware Specifications and ConfigurationsNOTE: The BIOS can be overwritten/upgraded using the AFLASH utility (AFLASH.EXE).ProcessorItem S

17This section has two table lists, system memory specification and the possible combinations of memory module. NOTE: For Memory Combinations-133 MHz,

18 Chapter 1 *32 - 24bpp color data is processed using a 32bpp data format.NOTE: You may disable the on-board video function in the BIOS Utility.Video

Chapter 1 19Audio InterfaceItem SpecificationAudio controller Embedded in Intel 82801BA ICH IIAudio controller resident bus AC’97 linkAudio function c

20 Chapter 1Parallel PortItem SpecificationParallel port controller Embedded in LPC 47B277Parallel port controller resident bus LPC Number of parallel

Chapter 1 21Memory Address MapAddress Size Function000000 - 07FFFF 512KBytes Host Memory080000 - 09FFFF 128KBytes Host/PCI Memory0A0000 - 0BFFFF 128KB

22 Chapter 1NOTE: N - Not in useI/O Address MapHex Range Devices000-00F020-021040-043060-060061-061070-071081-08F0A0-0A10C0-0DF0F0-0FF170-1771F0-1F727

Chapter 1 23NOTE: N - Not in useDRQ Assignment MapDRQx System Devices Add-On-Card DevicesDRQ0 N Reserved DRQ1 N Reserved DRQ2 Floppy Diskette NDRQ3 N

IIIConventionsThe following conventions are used in this manual:Screen messages Denotes actual messages that appear on screen.NOTEGives bits and piece

24 Chapter 1(This is for 145 power supply)NOTE: 1. This "4A" includes the outlet supply current: 2A. 2. Measure at line input 90VRMS an

Chapter 1 25Power Management FunctionsDevice Standby Mode!Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 mi

26 Chapter 1

Chapter 2 27Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless yo

28 Chapter 2Entering SetupTo enter Setup, press the key combination . NOTE: You must press simultaneously while the system is booting. The Setup Uti

Chapter 2 29The command line at the bottom of the menu tells you how to move within a screen and from one screen to another.!To select an option, move

30 Chapter 2System InformationThe following screen appears if you select System Information from the main menu.This page shows the current basic confi

Chapter 2 31IDE Secondary Channel MasterSpecifies the current configuration of the IDE device connected to the master port of the secondary IDE chann

32 Chapter 2Product InformationThe screen below appears if you select Product Information from the main menu: NOTE: The asterisk (*) mark indicates th

Chapter 2 33Disk DrivesSelect Disk Drives from the main menu to configure the drives installed in your system.NOTE: The following screen shows the Dis

IVPrefaceBefore using this information and the product it supports, please read the following general information.1.This Service Guide provides you wi

34 Chapter 2The following screen appears if you select any of the IDE drive parameters:NOTE: The asterisk (*) mark indicates that the parameter appear

Chapter 2 35NOTE: The asterisk (*) mark indicates that the parameter appears only when you are in the Advanced Level. The following table describes

36 Chapter 2Cylinder Specifies your hard disk’s number of cylinders, and is automatically set depending on your Type parameter setting. Only Device

Chapter 2 37Onboard PeripheralsThe Onboard Peripherals menu allows you to configure the onboard devices. Selecting this option from the main menu dis

38 Chapter 2Floppy Disk Controller Lets you enable or disable the onboard floppy disk controller. Enabled or DisabledIDE Controller Lets you enable or

Chapter 2 39Power ManagementThe Power Management menu lets you configure the system power-management feature. It works only under APM mode.IMPORTANT:

40 Chapter 2Power Switch < 4 sec. Lets you specify whether to automatically turn off the machine or put the system to Suspend mode when the power s

Chapter 2 41Boot OptionsThis option allows you to specify your preferred settings for bootup. The following screen appears if you select Boot Options

42 Chapter 2Num Lock After Boot Allows you to activate or deactivate the Num Lock function upon booting. Enabled or DisabledMemory Test Lets you spec

Chapter 2 43Date and TimeThe following screen appears if you select the Date and Time option from the main menu:The following table describes the para

VTable of ContentsChapter 1 System Specifications 1Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

44 Chapter 2 System SecurityThe Setup program has a number of security features to prevent unauthorized access to the system and its data.The followin

Chapter 2 45Setting a Password3.Enter the BIOS utility and select “System Security” . 4.Highlight the “Supervisor Password” parameter to set a Setup

46 Chapter 2Changing or Removing the PasswordIf you want to change one of your passwords, do the following:1.Enter the BIOS utility and select “Syste

Chapter 2 47Advanced OptionsNOTE: The Advanced Options menu is only available if you press F8 or Alt + F4 in the main menu.The “Advanced Options” menu

48 Chapter 2Memory at 15MB-16MB Reserved forTo prevent memory address conflicts between the system and expansion boards, reserve this memory range for

Chapter 2 49PnP/PCI OptionsThe PnP/PCI Options menu allows you to specify the settings for your PCI devices. Selecting this option displays the follo

50 Chapter 2Chipset SettingsThe Chipset Settings will be shown only if you press Alt + F4 in main menu:Press Enter to view the Chipset settings inform

Chapter 2 51The following screen displays the Chipset settings menu: Parameter Description OptionsSpread Spectrum This parameter lets you enable or di

52 Chapter 2Load Default SettingsYou need to reload the BIOS default settings every time you make changes to your system hardware configuration (such

Chapter 2 53Abort Settings ChangeSelecting the Abort Settings Change option from the main menu displays the following dialog box: Choosing Yes discard

VITable of ContentsMicrosoft Win95/NT 4.0 Workstation Environment Test . . . . . . . . . . . . . . . . . 104IBM OS/2 Warp 4.0 Environment Test . .

54 Chapter 2Exiting SetupTo exit the BIOS utility, simply press Esc. The following dialog box appears: Select Yes to exit Setup. Select No to retur

Chapter 3 55This chapter contains 2 separate step-by-step procedures on how to disassemble the Veriton 5100 and 7100 desktop computer for maintenance

56 Chapter 3Disassembling the Veriton 5100Removing the Housing CoverCAUTION: Before you proceed, make sure that you have turned off the system and all

Chapter 3 57Removing a Link Bar1.To remove a link bar, remove the screw that secures it to the housing.2.Then gently lift the link bar and pull it out

58 Chapter 3Removing the ProcessorFollow these steps to remove the processor:1.Detach the fan/heatsink cable connector .2.Remove the fan/heatsink from

Chapter 3 59Removing the Hard Disk Drive and 3.5-inch Diskette DriveFollow these steps to remove the hard disk drive:1.Detach the power and disk drive

60 Chapter 35. Remove the four screws that hold the diskette drive to the disk frame and pull out the diskette drive.Removing the CD-ROM Drive1. Remov

Chapter 3 61Removing the PCI and AGP Expansion Cards1.Remove the screw on the bracket of an expansion card. Set the screw aside. You will need it when

62 Chapter 3Removing the Power Supply1.Remove the four screws that hold the power supply to the housing and pull out the power supply.

Chapter 3 63Disassembling the Veriton 7100 Opening the HousingThis section tells you how to open the housing cover when you need to install additional

Chapter 1 1OverviewThe Veriton 5100/7100 supports Intel® Pentium III Flip Chip-Pin Grid Array (FC-PGA) processor based Micro ATX, IBM PC/AT compatible

64 Chapter 3Removing the Front Panel1.Release the 6 latches as shown below that holds the front panel and then it from the housing.Removing a DIMM1.Pr

Chapter 3 65Removing the ProcessorFollow these steps to remove the processor:1.Detach the fan/heatsink cable connector .2.Remove the fan/heatsink from

66 Chapter 3Removing the Hard DiskFollow these steps to remove the hard disk drive:1.Remove the four screws that hold the hard disk drive to the disk

Chapter 3 672. Disconnect the power connector and the diskette drive cable, then remove the diskette drive from the housing.Removing the CD-ROM/DVD-R

68 Chapter 3Removing the PCI and AGP Expansion Cards1.Remove the screw on the bracket of the expansion card. Set the screw aside, you will need it whe

Chapter 3 69Removing the Audio Board1.Disconnect the audio cable and the USB cable from the audio board.2.Remove the 2 screws that hold the audio boar

70 Chapter 3Removing the System Main Board 1.Put the housing to lying position with the open area facing upward.2.Remove the seven screws holding the

Chapter 4 71This chapter provides troubleshooting information for the Veriton 5100/7100: !Power-On Self-Test (POST)!Index of Error Messages!Index of E

72 Chapter 4Power-On Self-Test (POST)Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during P

Chapter 4 73POST Error Messages ListIf you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages Lis

2 Chapter 1Features Performance!Intel® Pentium III processor which uses the FC-PGA 370 socket. !128/256 KB PBSRAM L2 cache incorporated in Intel® Pe

74 Chapter 4IDE Drive 0 ErrorIDE Drive 1 ErrorIDE Drive 2 ErrorIDE Drive 3 Error1. Enter BIOS Setup and load the default settings.2. Check IDE drive

Chapter 4 75Error Symptoms ListNOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replac

76 Chapter 4Diskette drive read/write error. 1. Diskette.2. Ensure the diskette drive is not set to Write protect in the Security Options of BIOS Se

Chapter 4 77CD/DVD-ROM drive can play audio CD but no sound output.1. Ensure the headphone jack of the CD/DVD-ROM has an output.2. Turn up the sound

78 Chapter 4Parallel/Serial PortsExecute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial po

Chapter 4 79Undetermined ProblemsIf an error message is present, go to “POST Error Messages List” on page 73. If you did not receive any messages, see

80 Chapter 4

Chapter 5 81Jumpers and ConnectorsRefer to the following figure for the location of the jumpers and connectors on the main board:Main boardJumper and

82 Chapter 5Connector Description Connector No. DescriptionACT Turbo/LAN active LED connectorAOL Alert on LAN connectorAUDIO2 Audio connector for USB-

Chapter 5 83Jumper Setting NOTE: *: Default SettingsJumper Function and settingsJP21-3, 2-43-5, 4-6*Line-out optionsUnamplifiedAmplifiedJP31-2*2-3LAN

Chapter 1 3Human-centric design and ergonomics!Slim desktop form factor!Separate computer stand and rubber stands for quick and easy positioning!Space

84 Chapter 5Audio BoardConnector No. DescriptionJP1 Audio connector-connects to the AUDIO2 connector of the mainboardCN1 USB connector-connects to the

85This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Veriton 5100/7100. Refer to this chapter whenever order

86 Chapter 6Veriton 5100 Exploded Diagram

Chapter 6 87Veriton 7100 Exploded Diagram

88 Chapter 6Picture No. Partname Description Part No. 5100 7100CPUNS CPU,COPPERMINE733MHZ,133M,256K, FCPGA,SOCKET370,INTELIC CPU COP733/133/256 FCPGA

Chapter 6 89NS FANSINK,3PIN,SOCKET370Fan Sink SKT370 3-pin AI 90.00028.632 XFANSINK,2PIN,SOCKET371Fan Sink SKT370 2-pin 90.00028.641 XMemoryNS MEM

90 Chapter 6HDD/Hard Disk DriveNS HDD, 30GB,IDE,QUANTUM/30.0AT LC30AHDD 30G 4400 QTM/30.0AT LC30A 56.02B92.021 X XHDD, 30GB,IDE,MAXTOR/ATV33073H4HDD

Chapter 6 91CablesNS IDE CABLE,40PIN,3C C.A 40P 3CON450MM IDE ID2M 50.00509.041 X XIDE CABLE,40PIN,3C C.A 40P 3C 250+100MM IDE H61 50.92207.001 X XIDE

92 Chapter 6NS VGA BOARD,32MB,ATI/RAGE 128 PROVGA ATI/RAGE 128 PRO 32MB S58M 54.02023.071 XVGA BOARD,32MB SDR + TV Out + DVI,LEADTEK / WINFAST GEFORC

Chapter 6 931-1 RIGHT PANEL CVR R SECC T-.8 LX45 31.93302.001 X1-2 LEFT PANEL CVR L SECC T-.8 H80 31.94701.001 X1-7 TOP COVER TOP COVER D501