Acer AW1000-AW170q Bedienungsanleitung

AW1000 SeriesAW1000 SeriesAW1000 SeriesUser GuideAW170 F1/ AW170d F1/ AW170q F1

xOperation conditionsThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not

5 System troubleshooting84Specific problems and corrective actionsListed below are specific problems that may arise during the use of your server and

85ODD (optical disk drive) activity indicator does not lightDo the following:• Make sure the ODD drive is properly connected to your system.• Check th

5 System troubleshooting86Newly installed memory modules are not detectedDo the following:• Make sure the memory modules specifications comply with t

87System does not recognize all of the processors installedDo the following:• Make sure the processor specifications comply with the system requiremen

5 System troubleshooting88If you are using an add-in video controller card, do the following:1 Verify that the display monitor works using the onboar

Appendix A Server management tools

Appendix A Server management tools90Server management overviewThe server management tools supported by this system are listed in the table below.Tool

91RAID configuration utilitiesIntel onboard SATA RAID CreationConfiguring Intel onboard SATA RAIDThis section briefly shows how to create RAID volume

Appendix A Server management tools928 Now that the RAID volume is created, you can press <ESC> or select option 5. Exit to exit.Assigning Hot S

934 Select the desired hard drive disk and then press <INS> to add it in Selected Drives area.5 Press Enter to complete the selection.6 Select A

xi4 Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this devic

Appendix A Server management tools94

Appendix B Rack mount configuration

Appendix B Rack mount configuration96Rack installation informationRack installation precautionsFollow the rack manufacturer's safety and install

97• Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a r

Appendix B Rack mount configuration98System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for in

99Vertical mounting hole patternThe four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The

Appendix B Rack mount configuration100Installing the system into the rackCaution! To minimize the chances of injuries, make sure that two or more peo

1013 Attach the inner rails to both sides of the server.a Align the holes on the left and right front inner rails (1) to the hooks on the left and rig

Appendix B Rack mount configuration102b Align and insert the tabs on the left and right mounting rails to the rear rack post mounting holes (2).

1036 Install the server into the rack. Insert the inner rails into the mounting rails, then push the server into the rack until you hear a click soun

xiiProdotto laser di classe 1Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai raggi.Producto láser de Clase 1Preca

Appendix B Rack mount configuration1047 For security purposes, you can use screws to secure the chassis handles to the front of the rack as illustrat

Appendix C: Acer Smart Console

Appendix C: Acer Smart Console106Using Acer Smart ConsoleAcer Smart Console has a user-friendly graphical user interface (GUI) and a standard Interne

107Note: KVM Remote Console Redirection needs to run in a JAVA environment. Ensure the JAVA Runtime Environment Tool is installed.Accessing Acer Smart

Appendix C: Acer Smart Console108Acer Smart Console user interfaceThe Acer Smart Console page opens once you have logged in. This page provides a cen

109Server HealthDisplays data related to the server's health, such as sensor readings and the event log. This menu has two options: Sensor Readin

Appendix C: Acer Smart Console110destination, please go to Alert section. To refresh the sensor status, just click Refresh.Event LogProvides a record

111ConfigurationAllows you to designate email recipients for notification of system alerts, configure the Date and Time, configure the LDAP (Lightweig

Appendix C: Acer Smart Console112AlertsAllows you to designate up to 15 email recipients for notification of system alerts. When alerts occur, the sy

1134 Enter a subject and message.5 Click Save.Date and TimeThe Date and Time option allows you to set the BMC date and time.LDAP (if available)The LDA

xiiiInformation for your safety and comfort iiiRegulations and safety notices ix1 System tour 1System notes 2System power 2SATA backplane, drives and

Appendix C: Acer Smart Console114Configuring LDAP settings1 On the LDAP Settings page and check Enable LDAP Authentication.2 Enter the required infor

115Mouse modeThe Mouse mode option allows you to set a mouse mode to control your mouse.Setting the mouse mode1 Select a mouse mode from the Mouse Mod

Appendix C: Acer Smart Console116settings by using DHCP (Dynamic Host Configuration Protocol) or manually.Configuring network settings1 On the Networ

117Configuring Dynamic DNS1 On the Dynamic DNS Settings page, check Enable Dynamic DNS.2 Enter the required information to access the Dynamic DNS serv

Appendix C: Acer Smart Console118SMTPThe SMTP option allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings.Configurin

119SSL UploadThe SSL Certificate option allows you to upload a SSL certificate manually.Uploading an SSL certificate1 On the SSL Upload page, click Br

Appendix C: Acer Smart Console120UsersThe Users option allows you to create, edit, delete, and view user accounts from the user list.To configure use

121that allows the user to change the behavior of the out-of-band interfaces. Operator privilege can not disable individual channels or change user ac

Appendix C: Acer Smart Console122KVM Remote Console RedirectionThe KVM Remote Console Redirection option allows you to start the KVM Remote Console u

123Launch SOLSOL allows you to launch the remote console by using Serial over LAN.Click Launch SOL. Select the Baud rate from the pull-down menu as yo

xivSystem memory interface 44Installing an expansion card 52Installing a PCI add-on card 524 System BIOS 53Introduction 54The BIOS setup utility 54Cha

Appendix C: Acer Smart Console124Virtual MediaFloppy diskThis floppy disk option allows you to upload and share images via the BMC. These images will

125CD-ROM imageThis option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB application

Appendix C: Acer Smart Console126MaintenanceFirmware UpdateMaintenance allows you to upgrade the BMC firmware (including Acer Smart Console and FRU i

127IPMI configurationIPMI Configuration allows you to save the current configuration settings or to restore the settings to a previously-saved state.M

Appendix C: Acer Smart Console128• English Keyboard: The screen above shows the Virtual Keyboard in English. Click any key on the keyboard for your B

129Macro hotkeys.• Macro Hotkeys: Click this item to display the macro hotkey pop-up submenu. The hotkeys include the following:•<Ctrl> + <Al

Appendix C: Acer Smart Console130the selection.• Close: After configuring the hotkey settings, click Close to close this submenu.PreferencesDisplayRe

131Once you have selected a language to use, click OK.WindowFrom the Preference submenu, click Window to display the submenu. The Window pop-up menu w

Appendix C: Acer Smart Console132Preferences submenu: Click this item to access the Preferences submenu.Full-screen Mode: Click this item to change t

133ExitYes: At the prompt, click Yes to exit from remote redirection.No: Click No to return to the current session.

xvIntel onboard SATA RAID Creation 91Adaptec onboard SATA RAID Creation 92Appendix B Rack mount configuration 95Rack installation information 96Syste

Appendix C: Acer Smart Console134

147IndexAAdaptec onboard SATA RAIDconfiguring 92controllerenabling 92creation 92Adaptec onboard SATA RAID Config-uration Utilityentering 9

148LED connectorsmainboard 13LED indicatorLAN port 6LED indicator statusfront panel 4, 6LED indicatorsHDD carrier 27LEDsmainboard 13

149initial system installation prob-lems 80memory problem 86network problem 86power indicator problem 84processor problem 87resetting t

xvi

1 System tour

1 System tour2System notesThe AW1000 is a unique 1U server system with twin-mainboard configuration. With two nodes incorporated into a single chass

3External and internal structureFront panelThe illustration below shows the system front panel. No. Icon Component No. Icon Component1 Server no

Model Number : Serial Number: Purchase Date: Place of Purchase:Copyright © 2009. All Rights Reserved. Acer AW1000 SeriesUser Guide Acer AW1000 - AW1

1 System tour4Front panel LED indicator status LED indicator LED color LED state StatusPower indicator Green On S0: Power ONGreen Blinking (1 Hz at 5

5Rear panel No. Component1 Server management port (RJ-45) (10/100 Mbps)2 PCI card locking tab3 Low-profile PCI expansion slot 4 Power supply module r

1 System tour6Rear panel LED indicator status LAN port LED indicators LED indicator LED color LED state StatusSystem ID LED N/A Off NormalBlu

7Internal components No. Component1 Hard disk drives2 System fan modules3 Memory modules4 Air duct5 PCI riser board bracket assembly6 Mainboard7 P

1 System tour8MainboardBoth the AW170d F1 and AW170q F1 models include an InfiniBand port at DDR (dual data rate) and QDR (quad data rate) speeds, re

9The mainboard becomes accessible once you open the system. It should look like the figure shown below.

1 System tour10 No. Connector Description1SW1 System ID switch2 InfiniBand InfiniBand connector QSFP connector (only available for AW170d F1 and AW17

1119 JP10 Onboard 4-pin power connector20 SATA3 - SATA5 SATA ports21 P2 DIMM1B, P2 DIMM1A, P2 DIMM2B, P2 DIMM2A, P2 DIMM3B, P2 DIMM3A,DDR3 sockets for

1 System tour12Mainboard jumper settings Note: Jumpers not indicated are for test purposes only.No. Jumper Description Default Setting1 JWD1 Enable/D

13Mainboard LEDs No. LED Description1 LE4 System ID LED indicator (rear)2 LEB1 InfiniBand link LED indicator (only available for AW170d F1 and AW170q

iiiInformation for your safety and comfortVisit http://registration.acer.com and discover the benefits of being an Acer customer.Safety instructionsRe

1 System tour14

2 System setup

2 System setup16Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site

17Connecting peripheralsCaution! The server operates on 100-127/200-240 VAC only. Do not connect the system to an incorrect voltage source. Refer to t

2 System setup18Turning on the systemAfter making sure that you have properly set up the system and connected all the required cables, you can now po

19Power-on problemsIf the system does not boot after you have applied power, check the following factors that might have caused the boot failure.• The

2 System setup20Configuring the system OSAcer Smart Setup assists you to conveniently install your choice of operating system. Note: To purchase the

21Turning off the systemThere are two ways to turn off the server — via software or via hardware. The software procedure below applies to a system run

2 System setup22

3 System upgrades

iv• Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings mus

3 System upgrades24Installation precautionsBefore you install any server component, we recommend that you read the following sections. These sections

25Pre-installation instructions Perform the steps below before you open the server or before you remove or replace any component:Warning! Failure to p

3 System upgrades26Configuring the storage devices The system supports up to eight 2.5-inch hot-plug SATA hard disk drives. An external optical dr

27• The hard disk drive carriers must be installed in the following order: Determining drive statusEach HDD carrier features two status LED indicators

3 System upgrades28Removing a hard disk drive with carrier1 Observe the ESD precautions described on page 24.2 Remove the carrier with failed HDD. (1

29Installing a hard disk drive with carrier1 Slide the HDD carrier all the way into the drive bay.2 Close the HDD carrier lever and push the HDD carri

3 System upgrades30Installing and removing the power supplyThe server has a single 1000-/1200-watt power supply capable of operating at 100 to 140/18

31Power supply failureIf the power supply unit fails, the system will shut down and you will need to replace the power supply unit. Replacement units

3 System upgrades324 Push the new power supply module into the power bay until it clicks into place.5 Plug the AC power cord back into the module and

33Opening the serverCaution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre-inst

vNote: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the p

3 System upgrades34Installing the top cover1 Perform the pre-installation instructions described on page 24.2 Install the top cover. (1) Place the to

35Installing the air duct1 Perform the pre-installation instructions described on page 24.2 Place the air duct on the chassis so that the tabs on the

3 System upgrades36(1) Disconnect the fan cable.(2) Pull up the fan module and detach it from the chassis. 4 Install the new fan module. (1) Insert t

37Replacing the processor and heatsinkNotes:• Always connect the power cord last and always remove it before adding, removing or changing any hardware

3 System upgrades382 Using a screwdriver, loosen the heatsink screws from the mainboard. 3 Lift the heat sink away from the processor. 4 Lay down t

39Installing a heatsinkCaution! The heat sink has a thermal interface material (TIM) on the underside. Use caution so that you do not damage the TIM.

3 System upgrades405 Add the two remaining screws then finish the installation by fully tightening all four screws.

41Upgrading the processorProcessor configuration guidelinesEach server node supports two LGA 1366 processor sockets supporting dual-core or quad-core

3 System upgrades42(3) Grasp the installed processor by its edges and lift it out of its socket. (4) Store the old processor inside an anti-static ba

43(4) Engage the load lever back into place. 6 Apply the thermal interface material. (1) Use an alcohol pad to wipe off the old thermal grease from b

viAdditional safety informationYour device and its enhancements may contain small parts. Keep them out of the reach of small children.Disposal instruc

3 System upgrades44Upgrading the system memorySystem memory interfaceEach processor has three memory channels (1, 2 and 3 ) and each channel has two

45For dual processors• Populate DIMM slots 1A of each CPU first, followed by slots 2A, 3A,1B, 2B and 3B. • Install DIMM modules of the same type, size

3 System upgrades46Mirroring mode • For mirroring mode, the memory contains a primary image and a copy of the primary image. Therefore, the effective

47Lockstep mode • In Lockstep Channel Mode, each memory access is a 128-bit data access that spans Channel 1 and Channel 2. This is done to support SD

3 System upgrades48 configuration.5. Do not mix UDIMMs with RDIMMs.Sparing mode (only supported on Intel Xeon Processor 5600 Series CPUs )• In thi

49Notes: 1. Place DIMMs in “X” location.2. DIMM population must correspond to the above tables.3. DIMM modules support 1 GB, 2 GB, 4 GB and 8 GB

3 System upgrades50Installing a memory moduleWarning! Memory of the identical size, speed and organization must be installed in the same colored DIMM

51Removing a memory moduleImportant: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. 1 Remove th

3 System upgrades52Installing an expansion cardYour server has two preinstalled riser cards designed specifically for use in the 1U rackmount chassis

4 System BIOS

viiFinding your comfort zoneFind your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to

4 System BIOS54Introduction This chapter describes the BIOS Setup Utility for your server. The AMI ROM BIOS is stored in a Flash EEPROM and can be ea

55during the setup navigation process. These keys include <F1>, <F10>, <Enter>, <Esc> and arrow keys.Changing configuration da

4 System BIOS56entered in HH:MM:SS format. (Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00.) BIOS Build Ver: Thi

57Wait For 'F1' If Error: Forces the system to wait until the <F1> key is pressed if an error occurs.Hit F2 Message Display: Displays

4 System BIOS58L3, Ratio Status, and Ratio Actual Value. The submenu also allows you to configure the processor and clock settings.Ratio CMOS Setting

59Adjacent Cache Line Prefetch: The CPU fetches the cache line for 64 bytes if this option is set to Disabled. The CPU fetches both cache lines for 12

4 System BIOS60Intel TurboMode Technology: Select Enabled to use the Turbo Mode to boost system performance.Intel C-STATE Tech: If Enabled, C-State i

61Important: The following feature is only available when QPI Links Speed is set to Full Speed.QPI Frequency: This selects the desired QPI frequency.Q

4 System BIOS62• Inlet Temperature - This is the temperature detected at the chassis inlet. Steps are in 0.5 °C increments. The default is [070]. Pre

63delay necessary cache accesses. This feature reduces or increases the frequency the system prefetches data.Intel VT-d: Select Enabled to enable Inte

viii• using a glare-reduction filter• using a display visor, such as a piece of cardboard extended from the display's top front edge• Avoid adjus

4 System BIOS64BIOS EHCI Hand-Off: Enable or disable BIOS Enhanced Host Controller Interface support to provide a workaround solution for an operatin

65• PIO Mode - The IDE PIO (Programmable I/O) Mode programs timing cycles between the IDE drive and the programmable IDE controller. As the PIO mode i

4 System BIOS66• S.M.A.R.T. For Hard disk drives - Self-Monitoring Analysis and Reporting Technology (SMART) can help predict impending drive failure

67PCI-E Slot1 Option ROM: Select Enabled to enable PCI Express Slot1 Option ROM. This will boot the computer using a network interface unless PCI-E Sl

4 System BIOS68• The Early Alarm - Select this setting if you want the CPU overheat alarm (including the LED and the buzzer) to be triggered as soon

69BIOS. The fans may adjust to a faster speed depending on the Fan Speed Control settings. User intervention: No action is required. However, consider

4 System BIOS70ACPI configurationUse this feature to configure Advanced configuration and Power Interface (ACPI) power management settings for your s

71order to reduce system crashes due to hardware errors and to improve system recovery and health monitoring.Security SettingsThe BIOS provides a Supe

4 System BIOS72System Management SettingsUse this feature to configure System Management settings.Product InformationThis submenu displays the follow

73IP AddressNote: This feature can be changed by the user when the IP Source is set to Static.The BIOS will automatically display the IP address of th

ixRegulations and safety noticesFCC noticeThis device has been tested and found to comply with the limits for a Class A digital device pursuant to Par

4 System BIOS74the time after POST. Select Boot Loader to keep Console Redirection active during POST and Boot Loader.Note: Some settings may not be

75Boot Device PriorityThis feature allows you to specify the sequence of priority for the Boot Device.• 1st Boot Device• 2nd Boot Device• 3rd Boot Dev

4 System BIOS76CD/DVD DriveThis feature allows you to specify the boot sequence from all available removable drives.Retry Boot DevicesSelect Enabled

77Load Optimal Defaults: To set this feature, select Load Optimal Defaults from the Exit menu and press <Enter>. Then, select OK to allow the BI

4 System BIOS78

5 System troubleshooting

5 System troubleshooting80Resetting the systemBefore going through in-depth troubleshooting, attempt first to reset the system using one of the metho

81Initial troubleshooting checklistUse the checklist below to eliminate the possible cause for the problem you are encountering. • AC power available

5 System troubleshooting82Hardware diagnostic testingThis section provides a more detailed approach to identifying a hardware problem and its source.

83Verifying the condition of the storage devicesAs POST determines the system configuration, it tests for the presence of each mass storage device ins