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W H I T E P A P E R / 9
VMware vSphere 5
SnSisrequiredforallvSpherepurchases
Upgrading Between
VMware vSphere 5 Editions
Customers may purchase an upgrade to a higher VMware vSphere
oering. For example, VMware vSphere Standard customers may
upgrade to either VMware vSphere Enterprise or VMware vSphere
Enterprise Plus. When customers upgrade supported licenses to a
higher VMware vSphere edition, the original license key is deactivated
and a new license key is issued for the upgraded edition. The SnS
fee is then calculated. This new SnS contract will be extended by
the value remaining on the base edition. This process ensures that
only a single license key exists that has a single SnS contract with
a single termination date. This simplifies SnS renewals.
Upgrade paths for VMware vSphere Editions and Kits are shown
in Figure 5.
vSphere Acceleration Kit customers upgrade using the same
upgrade paths as vSphere Edition customers. There are no
Acceleration Kit to Acceleration Kit upgrades to vSphere 5.
For information on local currency prices for vSphere Editions and
Kits visit: www.vmware.com/products/vsphere/pricing.html
Upgrade Entitlements for
Existing Customers
VMware vSphere customers with an active SnS contract are entitled
to upgrade to VMware vSphere 5 at no extra charge. All upgrades to
VMware vSphere 5 require acceptance of the new end-user licensing
agreement (EULA) and VMware vSphere 5 licensing model.
Figure 4 shows the entitlement path of current VMware vSphere
4.x customers as part of their active SnS contracts.
Visit the VMware vSphere Upgrade Center for more information and
to determine the appropriate upgrade path for your organization:
www.vmware.com/products/vsphere/upgrade-center/.
For information on local currency prices for vSphere Editions and Kits
visit: www.vmware.com/products/vsphere/pricing.html
Reinstatement Options for Customers with Inactive
SnS Contracts
Customers who have an expired SnS must pay reinstatement
fees to purchase supported upgrades. Reinstatement fees are
based on the following criteria:
•TheapplicableSnSfeesforthecurrentcontractterm
•Feesthatwouldhavebeenpaidfortheperiodoftime
that the customer’s SnS contract was not active
•A20percentfeeonthesumofthefeesinthepreceding
two criteria
Figure 4. vSphere 4.x to vSphere 5 Entitlement Paths
Figure 5. vSphere 5 Editions and Kit Upgrade Paths
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