Acer eConsole Bedienungsanleitung PDF herunterladen (Seite 24)

Acer Office

Manager

User manual

Acer Office Manager

Acer Restricted

Page 24 of 25

SAT001 (Version 1.0.0/27-Sep-11)

Project Document Id

Acer Office Manager Agent User Manual 10032011.doc

Last changed: 01 February 2013 at 14:46

Q & A

1. Client with Acer Office Manager Agent installed cannot be found in the Acer Office Manager Console

You can check for a connection problem between Acer Office Manager Console and Agent via the diagnosis

function provided in the Acer Office Manager Agent.

2. Client with Acer Office Manager Agent installed always shows offline in Acer Office Manager Console

You can check for a connection problem between Acer Office Manager Console and Agent via the diagnosis

function provided in the Acer Office Manager Agent.

3. Cannot receive notifications via email

Make sure the mail system used supports POP3 (Post Office Protocol 3).

4. Client with Acer Office Manager Agent program installed cannot be remotely woken or turned on.

This function is only supported on local area network (LAN) connections. Ensure the Allow this device to wake

the computer option in the LAN adapter properties is enabled and BIOS is supported.

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Acer eConsole Bedienungsanleitung Seite 24