Acer P243 Technical Information

Acer TravelMate 240/250 SeriesService Guide SERVICE CD PART NO.: VD.T30V1.001

Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:PerformanceT Intel® Mobile Pentium® 4 se

91 TravelMate 240/ 250Removing the Modem Board1. Connect the modem cable to the modem board.2. Place the modem board to the main unit carefully. Then

Chapter 3 92Installing the Memory Module1. Insert the memory module to the DIMM slot.2. Put the DIMM cover back to the machine.3. Fasten the DIMM cove

93 TravelMate 240/ 250Installing the Battery1. Place the the battery back to the machine.

Chapter 4 94Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

95 TravelMate 240/ 250System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette

Chapter 4 96Memory checkMemory errors might stop system operations, show error messages on the screen, or hang the system.1. Boot from the diagnostics

97 TravelMate 240/ 250Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power

Chapter 4 98Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In P

99 TravelMate 240/ 250Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most

Chapter 4 100Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2

2 TravelMate 240/ 250T Four USB ports (USB 2.0 compliantT One RJ-11 portT Onc RJ-45 jackT One parallel portT One FIRDisplayT 14.1” or 15” Thin-Film

101 TravelMate 240/ 250Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boo

Chapter 4 102Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batte

103 TravelMate 240/ 250Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD i

Chapter 4 104PCMCIA-Related SymptomsSymptom / Error Action in SequenceSystem cannot detect the PC Card (PCMCIA) PCMCIA slot assemblySystem boardPCMCI

105 TravelMate 240/ 250NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 107.Sy

Chapter 4 106Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defe

107 TravelMate 240/ 250Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are inco

Chapter 5 108Top View1234567 8 910111213141516171819202122232425Jumper and Connector LocationsChapter 5

109 TravelMate 240/ 2501 U12 CPU Socket 14 LIN1 Line-in Port2 FAN1 Fan Connector 15 LOUT1 Line-out Port3 SW1 SW1 16 RJ1 RJ45+RJ114 TPAD1 Touchpad Cabl

Chapter 5 110Bottom View1 U7 FIR Port2 RING1 Modem Cable Connector3 MDC1 Modem Card Connector4 DM1 DIMM Socket 15 DM2 DIMM Socket 2SW1 Settings1 2 3 4

Chapter 1 3System Block DiagramCARDBUSHUB I/FHOST BUSDDR*2TWO SLOTICH4-MLPC BUSPCI BUS GMCHMontara-GTCLK GEN.CY 28346LANRTL 8101L133MHz66MHzCARDBUSP

111 TravelMate 240/ 250

Chapter 6 112This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 240/250. Refer to this chapter whe

113 TravelMate 240/250 TravelMate 240/250 Exploded Diagram

Chapter 6 114Picture No. Partname And Description Part NumberAdapterADAPTER 120W 3PIN LITEON PA-1121-02AC REV.AAP.T3003.002BatteryRTC BATTERY 23.T30V1

115 TravelMate 240/250LAUNCH BOARD 55.T30V1.002MODEM BOARD 56K AMBIT T60M283.10 54.09011.542CablesTOUCHPAD CABLE 50.T30V1.001COVER SWITCH CABLE 50

Chapter 6 1168 HINGE CAP LEFT 42.T30V1.00310 OPTICAL DRIVE SUPPORT BRACKET33.T30V1.00115 HDD BRACKET 33.T30V1.00216 HDD HOLDER 33.T30V1.00317 LOWER CA

117 TravelMate 240/250TOUCHPAD COVER 42.T30V1.006MIDDLE COVE W/LAUNCH BOARD60.T30V1.005Communication ModuleWIRELESS ANTENNA RIGHT (BLACK)50.T30V1.004W

Chapter 6 11813 FDD MODULE 1.44M MCI JU-226A033FC 6M.T30V1.003FDD MODULE 1.44M MITSUMI D353G 45156M.T30V1.004FDD DRIVE 1.44M MCI JU-226A033FC KF.T30

119 TravelMate 240/250HDD 40GB 2.5" 4200RPM HGST MORAGA IC25N040ATMR04-0 08K0633KH.04007.004HDD 40GB/2.5” IN./4200RPM/TOSHIBA NEPTUNE MK4021GASKH

Chapter 6 1202 KEYBOARD 84KEY DARFON NSK-AC61D US-INTKB.T3007.001KEYBOARD 84KEY DARFON NSK-AC602 TAIWANKB.T3007.002KEYBOARD 85KEY DARFON NSK-AC60S SPA

4 TravelMate 240/ 250Board LayoutTop View1 CPU Socket 14 Line-in Port2 Fan Connector 15 Line-out Port3 SW1 (Please see Chapter 5 for detailed settings

121 TravelMate 240/250INVERTER CABLE 50.T30V1.007LCD COAXIAL CABLE 50.T30V1.008NS LCD PANEL W/HINGE & LOGO 60.T30V1.008NS LCD BEZEL 14.1" W/

Chapter 6 122TOUCHPAD KNOB 42.T30V1.008LCD SCREW RUBBER UPPER 47.T30V1.001LCD SCREW RUBBER LOWER 47.T30V1.002RUBBER FOOT 47.T30V1.003LCD BEZEL RUBBER

123 TravelMate 240/250MEMORY DDR333 256MB ELPEDIA W30256AAEPI652A KN.25609.002MEMORY DDR333 256MB MOCRON MT8VDDT3264HDG-335C3KN.25604.009MEMORY DDR333

Chapter 6 124NS SCREW 86.9A352.3R0NS SCREW 86.9A353.6R0NS SCREW 86.9A524.4R0NS SCREW 86.9A552.2R0NS SCREW 86.9A552.3R0NS SCREW 86.9A552.4R0NS SCREW 86

125 TravelMate 240/250

Appendix A 126Model Name DefinitionModel NumberLCD CPU Memory HDD CD/DVD Battery Wireless LAN242X 14.1” ICP 2.4G 1x256M 20/30G24x CD Li-Ion N242XV 14.

127 TravelMate 240/ 250

Appendix B 128This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chap

129 TravelMate 240/250Microsoft Windows XP Environment TestItem SpecificationsProcessor Mobile Pentium 4 3.06GHz 512K,Mobile Pentium 4 2.8GHz 512K,Mob

Appendix B 130DVD/CD-RW Combo KME UJDA750-740QSI SBW-242Liteon LSC-240081AC Adapter (3 pin) Liteon TA 1121-02AW 120WLiteon Power Cord King CordBattery

Chapter 1 5Bottom View1 FIR Port2 Modem Cable Connector3 Modem Card Connector4 DIMM Socket 25 DIMM Socket 1

131 TravelMate 240/250I/O - PS2 (Serial) Keyboard/Mouse IBM 101 key keyboardIBM 109 key keyboardAcer PS2 keyboardAcer KB-101AIBM Numeric Keypad IIIIBM

Appendix B 132PCMCIA - USB 2.0 Apricorn EZ-USB2.0 Cardbus PC CardDTK USB 2.0 2Port CardBus Host ControllerAdaptec USB2CONNECTPCMCIA - 1394 Buffalo 139

133 TravelMate 240/250Microsoft Windows 2000 Environment TestItem SpecificationsProcessor Mobile Pentium 4 3.06GHz 512K,Mobile Pentium 4 2.8GHz 512K,M

Appendix B 134DVD/CD-RW Combo KME UJDA750-740QSI SBW-242Liteon LSC-240081AC Adapter (3 pin) Liteon TA 1121-02AW 120WLiteon Power Cord King CordBattery

135 TravelMate 240/250I/O - PS2 (Serial) Keyboard/Mouse IBM 101 key keyboardIBM 109 key keyboardAcer PS2 keyboardAcer KB-101AIBM Numeric Keypad IIIIBM

Appendix B 136PCMCIA - USB 2.0 Apricorn EZ-USB2.0 Cardbus PC CardDTK USB 2.0 2Port CardBus Host ControllerAdaptec USB2CONNECTPCMCIA - 1394 Buffalo 139

137 TravelMate 240/250Microsoft Windows 98 Environment TestItem SpecificationsProcessor Mobile Pentium 4 3.06GHz 512K,Mobile Pentium 4 2.8GHz 512K,Mob

Appendix B 138DVD/CD-RW Combo KME UJDA750-740QSI SBW-242Liteon LSC-240081AC Adapter (3 pin) Liteon TA 1121-02AW 120WLiteon Power Cord King CordBattery

139 TravelMate 240/250I/O - PS2 (Serial) Keyboard/Mouse IBM 101 key keyboardIBM 109 key keyboardAcer PS2 keyboardAcer KB-101AIBM Numeric Keypad IIIIBM

Appendix B 140PCMCIA - USB 2.0 Apricorn EZ-USB2.0 Cardbus PC CardDTK USB 2.0 2Port CardBus Host ControllerAdaptec USB2CONNECTPCMCIA - 1394 Buffalo 139

6 TravelMate 240/ 250PanelPorts allow you to connect peripheral devices to your computer as you would with a desktop PC.Front Panel

141 TravelMate 240/250

Appendix C 142This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

143 Appendix C

Index 144AAC Adapter 28AFLASH Utility 46Audio 19BBattery 26battery packcharging indicator 12BIOS 19package 19ROM size 19ROM type 19vendor 19Version 19

145 IndexHibernation modehotkey 16Hot Keys 16II/O Address Map 30Indicators 12Intermittent Problems 106IRQ Assignment Map 32JJumper and Connector Locat

Index 146Windows 98 Environment Test 137

Chapter 1 7Left Panel# Item Description1 Display screen Also called LCD (Liquid Crystal Display), displays computer output.2 Status indicators LEDs (L

8 TravelMate 240/ 2507 Eject button Ejects the optical drive tray from the drive.8 Speaker Delivers stereo audio output.# Icon Item/ Port Description

Chapter 1 9Right Panel # Icon Item/ Port Description1 Speaker Delivers stereo audio output.2 Floppy activity indicator LED (light-emitting diode) that

10 TravelMate 240/ 250Rear Panel l# Icon Port Description1 Power Jack Connects to an AC adapter 2 Parallel port Connects to a parallel device (e.g., p

IIRevision HistoryPlease refer to the table below for the updates made on HP Lapin service guide.Date Chapter Updates

Chapter 1 11Bottom Panel# Item Description1 Battery bay Houses the computer’s battery pack.2 Battery release latch Unlatches the battery to remove the

12 TravelMate 240/ 250IndicatorsThe computer has six easy-to-read status icons on the right of the display screen..The Power and Standby status icons

Chapter 1 13Understanding the iconsWhen the cover of your computer is closed, 2 easy-to-read icons are shown, indicating which state or feature is ena

14 TravelMate 240/ 250 KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function key

Chapter 1 15NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard

16 TravelMate 240/ 250Hot KeysThe computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and bri

Chapter 1 17The Euro symbolIf your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European l

18 TravelMate 240/ 250 Launch KeysLocated at the top of the keyboard are five buttons. These buttons are called launch keys. They are designated as wi

Chapter 1 19Hardware Specifications and ConfigurationsSystem Board Major ChipsItem ControllerSystem core logic Intel ICH4-MSuper I/O controller NS PC

20 TravelMate 240/ 250Cache size 128KB for TM240/512KB for TM2501st level cache control Always Enabled2nd level cache control Always EnabledCache sche

IIICopyrightCopyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, st

Chapter 1 21Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. 512MB 1024M

22 TravelMate 240/ 250Physical read/write heads2/1/2 3/2/2 2/2 4/3/4Disks 1/1/1 2/1/1 1/1 2/2/2Spindle speed (RPM) 4200RPMPerformance SpecificationsBu

Chapter 1 23(*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more than 2000 times including

24 TravelMate 240/ 250(*6) Disk: MKE-D551.(*7) Average of Data read over the whole area from starting data recorded area (LBA:0) to maximum data recor

Chapter 1 25 Voice channel 8/16 bit, mono/stereoSampling rate 44.1 KHzInternal microphone YesInternal speaker / Quantity YesSupports PnP DMA channel

26 TravelMate 240/ 250 Optional parallel port I/O address (in BIOS Setup)378, 278, 3BCOptional parallel port IRQ (in BIOS Setup)IRQ7, IRQ5USB PortI

Chapter 1 27NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the co

28 TravelMate 240/ 250Electrical SpecificationSupply voltage for LCD display (V) 3.3 (typ.) 3.3 (typ.)Supply voltage for LCD backlight (Vrms) 650 (typ

Chapter 1 29 Power Management Power Saving Mode PhenomenonStandby ModeEnter Standby Mode when1.Standby/Hibernation hot-key is pressed and system is no

30 TravelMate 240/ 250I/O Ports Two type II PCMCIA (PC Card) port, one RJ-11 port, one RJ-45 port, one DC-in port, one ECP paralle port, four USB port

IVConventionsThe following conventions are used in this manual:Screen messages Denotes actual messages that appear on screen.NOTE Gives bits and piece

Chapter 1 3100000034-00000035 Programmable interrupt controller00000038-00000039 Programmable interrupt controller0000003C-0000003D Programmable inter

32 TravelMate 240/ 250NOTE: IRQ settings may be changed by OS00001000-0000107F Motherboard resources00001180-000011BF Motherboard resources00001800-00

Chapter 1 33DMA Channel AssignmentDMA Channel Function2 Standard floppy disk controller3 ECP Printer Port (LPT1)4 Direct memory access controller

Chapter 2 34BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

35 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T

Chapter 2 36InformationParameter DescriptionFloppy Disk Drive Shows floppy drive type informaiton.Serial Number This field displays the serial number

37 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Chapter 2 38The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

39 Chapter 2AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The

Chapter 2 40SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

41 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

Chapter 2 42Removing a PasswordFollow these steps:1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The

43 Chapter 2If the current password entered does not match the actual current password, the screen will show you the Setup Warning.If the new password

Chapter 2 44BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

45 Chapter 2ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Chapter 2 46BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or

47 Chapter 2

Chapter 3 48This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

49 TravelMate 240/ 250General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn

Chapter 3 50Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

VI

51 TravelMate 240/ 250Screw ListItem DescriptionA SCREW MAC FLAT M2.5*L4 NI NYLOK (86.00123.630)B SCREW M2.0*L10 NYLOK(86.9A352.100)C SCREW M2*3 NYLON

Chapter 3 52Removing the Battery1. To remove the battery, push the battery release latch.2. Then slide the battery out from the machine.

53 TravelMate 240/ 250Removing the Memory Module1. See “Removing the Battery” on page 52.2. To remove the memory module from the machine, first remove

Chapter 3 54Removing the Modem Board1. See “Removing the Battery” on page 52.2. To remove the modem board, first remove the screw from the modem cover

55 TravelMate 240/ 250Removing the Hard Disk Drive Module1. See “Removing the Battery” on page 52.2. To remove the hard disk drive, pull the hard disk

Chapter 3 56Removing the LCD ModuleRemoving the Middle Cover1. See “Removing the Battery” on page 52.2. To remove the middle cover, first use a plasti

57 TravelMate 240/ 2503. Remove the two screws and then detach the launch board from the middle cover.Removing the LCD Module1. See “Removing the Batt

Chapter 3 58

59 TravelMate 240/ 250Disassembling the LCD ModuleRemoving the LCD Bezel1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on

Chapter 3 60NOTE: Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you reassemble the LCD module.Removing t

VIITable of ContentsChapter 1 System Introduction 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

61 TravelMate 240/ 2502. See “Removing the Middle Cover” on page 56.3. See “Removing the Launch Board” on page 56.4. See “Removing the LCD Module” on

Chapter 3 622. See “Removing the Middle Cover” on page 56.3. See “Removing the Launch Board” on page 56.4. See “Removing the LCD Module” on page 57.5.

63 TravelMate 240/ 250Disassembling the Main UnitRemoving the Keyboard1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on p

Chapter 3 64 Removing the Thermal Module1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on page 56.3. See “Removing the LC

65 TravelMate 240/ 250Installing the Processor1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on page 56.3. See “Removing

Chapter 3 664. Then take the upper case assembly off the main unit.Removing the Touchpad Board1. See “Removing the Battery” on page 52.2. See “Removin

67 TravelMate 240/ 2503. See “Removing the LCD Module” on page 57.4. See “Removing the Keyboard” on page 63.5. See “Removing the Upper Case Assemly” o

Chapter 3 683. Remove another two screws holding the FDD bracket on the other side. Then take the FDD off the FDD bracket.Removing the VGA Heatsink Pl

69 TravelMate 240/ 250Removing the ODD Module(1)1. See “Removing the Battery” on page 52.2. Remove the screw that fastens the ODD bracket on the botto

Chapter 3 70Removing the Main Board1. See “Removing the Battery” on page 52.2. See “Removing the Middle Cover” on page 56.3. See “Removing the Keyboar

VIIITable of ContentsMicrosoft Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . .133Microsoft Windows 98 Environment

71 TravelMate 240/ 2507. See “Removing the ODD Module(1)” on page 69.8. See “Removing the HDD Bracket” on page 69.9. See “Removing the Main Board” on

Chapter 3 7210. Remove the four screws that secure the PCMCIA slot, then remove the PCMCIA slot from the lower case.Removing the Speaker Set1. See “Re

73 TravelMate 240/ 250System Upgrade ProcedureBase Unit to Wireless Unit1. See “Removing the Middle Cover” on page 56.2. See “Removing the Keyboard” o

Chapter 3 74Assembling the Main UnitInstalling the Speaker Set1. Attach the speaker set to the lower case. Secure the speaker set to the lower case wi

75 TravelMate 240/ 2505. Connect the speaker set cable to the main board. Then stick the tape that fastens the speaker set cable. Connect the launch b

Chapter 3 76Installing the CPU Heatsink Plate1. See “Installing the Speaker Set” on page 86.2. See “Installing the DC Board” on page 86.3. See “Instal

77 TravelMate 240/ 2503. See “Installing the PCMCIA Slot” on page 86.4. See “Installing the Main Board” on page 86.5. See “Installing the HDD Bracket”

Chapter 3 783. Connect the touch pad cable to the touchpad board with a plastic tweezers.Installing the Upper Case Assemly 1. See “Installing the Spea

79 TravelMate 240/ 25014. Connect the touchpad cable to the main board.Installing the Processor1. Lift up the CPU lever, then place the CPU back to th

Chapter 3 8013. See “Installing the Processor” on page 91.14. Place the thermal module to the main unit.15. Secure the thermal module with the four sc

IXTable of Contents

81 TravelMate 240/ 250 Installing the RTC Battery1. See “Installing the Speaker Set” on page 86.2. See “Installing the DC Board” on page 86.3. See “In

Chapter 3 827. See “Installing the CPU Heatsink Plate” on page 88.8. See “Installing the VGA Heatsink Plate” on page 88.9. See “Installing the Floppy

83 TravelMate 240/ 250Assembling the LCD ModuleInstalling the LCD Hinges1. Place the left hinge to the LCD panel. Secure the left hinge with one screw

Chapter 3 844. Attach the right bracket to the LCD. Fasten the right LCD bracket with four screws.Installing the 15” TFT LCD1. See “Installing the LCD

85 TravelMate 240/ 2504. See “Installing the 15” TFT LCD” on page 96.5. Connect the inverter cable to the inverter board. Connect the inverter board t

Chapter 3 867. Fasten the LCD bezel with the four screws. Then cover the four screw pads.

87 TravelMate 240/ 250Installing the LCD ModuleInstalling the LCD Module1. Place the LCD module to the main unit.2. Fasten the LCD module with the two

Chapter 3 88Installing the Middle Cover1. See ”Installing the Launch Board” on page 99.2. Connect the launch board cable to the launch board..3. Attac

89 TravelMate 240/ 250

Chapter 3 90Installing the Hard Disk Drive Module1. Inster the hard disk drive to the main unit. Then push it to the original position carefully.NOTE: