Altos easyStore M2User Guide
xOperation conditionsThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
3 System management tools78iSCSIThe iSCSI page displays a list of iSCSI disks that are currently allocated. You can delete all selected iSCSI disks o
79AdvancedThe Advanced page provides access to advanced storage system configuration options, such as setting up e-mail alerts; upgrading the firmware
3 System management tools80• System Cleanup• BIOS Update•Shut DownAlertsThe Alerts page allows you to specify whether or not you want the storage sys
81FirmwareThe Firmware page displays the current version of the firmware that is installed on your storage system. It also allows you to upgrade it if
3 System management tools82External DevicesThe External Devices page displays a list of all external disks that are currently connected to the storag
83SystemThe System page displays the settings that you specified when you initially configured the storage system, such as the storage system name, an
3 System management tools84NetworkThe Network page displays the network settings that were set when you initially configured the storage system. (Onl
85You can also configure the storage system to act as a DHCP server. In other words, the storage system can assign IP addresses to other computers in
3 System management tools86DisksThe Disks page displays information about all the HDDs that are currently installed in your storage system.The Disks
87• The current status of each HDD:• Linear or RAID n — The HDD is working properly as part of the specified configuration.• New — The HDD has been ad
xiNotice for New Zealand1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies
3 System management tools88System StatusThe System Status page allows you to view many of the operational parameters of your storage system, includin
89System LogThe System Log page displays a list of events that have occurred on the storage system. Reviewing this list can help you identify and reso
3 System management tools90S.M.A.R.T.The Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.) page allows you to view the SMART informatio
91System CleanupThe System Cleanup page allows you to remove the clients and disks that are no longer used.
3 System management tools92BIOS UpdateThe BIOS Update page allows you to upgrade the storage system BIOS to it’s latest version. Caution: Updating th
93Shut DownThe Shut Down page allows you to remotely power down the storage system. Note: Shutting down the storage system will prevent user access to
3 System management tools94Contact UsIn the Contact Us page you will find the services and support information for the storage system.
95Logout Click Logout on the navigation bar to log out of the IPStor Express Manager.
3 System management tools96FileSafe ExpressFileSafe Express is a software application that protects your data by backing up files and folders to a re
97FileSafe Express ConsoleThe FileSafe Express Management Console is a tabbed display that allows you to set your backup mode, create a backup list, r
xiiLaser compliance statementThe CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown be
3 System management tools98WelcomeThe Welcome page provides quick links to the Computer page for selecting files to back up, to the Vault page for re
99ComputerThe Computer page is a Windows Explorer-style browser that lets you quickly review your file system and choose files and folders to include
3 System management tools100FileSafe Express uses default global filters to block certain items from any backup automatically: cookies, temporary Int
101Checkmarks and indicatorsCommand buttonsThe Computer page include the following command buttons.• Revert — Return to the last saved backup list. Th
3 System management tools102VaultThe Vault page is also a Windows Explorer-style browser. This is a remote browser that lets you review backups of al
103Version panelOver time, the repository contains multiple backup versions of each file. To display all backup versions in the Version panel, double-
3 System management tools104Backups for other computersWhen you select a computer in the Folders panel that is not the one you are currently using, t
105Command buttonsThe Delete and Restore buttons are available when you select the computer you are currently using. When you select any other compute
3 System management tools106SettingsThe Settings page includes two tabs — Schedule and Options. The Schedule tab allows you to specify a backup mode
107• Manual — Turns off Continuous or Scheduled backup. To initiate backup, click the Back Up Now button on the Computer screen to back up all selecte
xiiiRadio device regulatory noticeNote: Below regulatory information is for models with wireless LAN and/or Bluetooth only.GeneralThis product complie
3 System management tools108Use VSSBy default, FileSafe Express uses Microsoft VSS to back up open/locked files (such as an Outlook e-mail file) when
109DashboardThe Dashboard page includes three tabs — Status, Reports, Events, and Account. StatusThe Status tab lets you monitor status of backup jobs
3 System management tools110ReportsThe Reports tab lists all backup jobs that have been run, including the following:• Start date and time• Elapsed t
111EventsThe Events tab in the Dashboard screen keeps track of informational and warning messages.
3 System management tools112AccountThe Account tab displays information about the current user, IP address of the connected storage system, amount of
113FileSafe Express Quick StatusAs soon as you complete FileSafe Express setup, an icon is placed in your system tray to help you easily monitor FileS
3 System management tools114Backing up Files are being backed upCancelled Backup cancelledError condition An error occurredBackup paused Backup has b
115SAN Disk ManagerSAN Disk Manager is a utility that is automatically installed with FileSafe Express.Note: If a previous version of the SAN Client s
3 System management tools116SAN Disk Manager windowThe SAN Disk Manager window has a menu bar, toolbar, navigation tree pane, details pane, and statu
117Menu barThe menu bar at the top of the window provides access to several functions that are common to all Microsoft Management Console-based applic
xivList of applicable countriesEU member states as of May 2004 are: Belgium, Denmark, Germany, Greece, Spain, France, Ireland, Italy, Luxembourg, the
3 System management tools118ToolbarThe toolbar provides quick access to standard menu options. Details paneThe details pane, on the right of the SAN
119DisksNote: In this guide the term “virtual disks” refers to “iSCSI disks” on the storage system. When you click Disks in the navigation tree, the r
3 System management tools120Storage ServersNote: In this guide the term “storage servers” refer to “storage system”. When you add a storage system t
121Host ApplicationsWhen you click Host Applications in the navigation tree, the right pane displays a list of all host applications that use IMA, inc
3 System management tools122EventsAll activities performed by IMA are recorded in the Windows event logs. To make it easier to view the events associ
123LicensesMost host applications (such as FileSafe Express) provide their own mechanisms for adding, changing, or removing a license. However, for so
3 System management tools124To view these same properties on the License Properties dialog box, you can double-click the application. (Alternatively,
1254 Managing the storage system The IPStor Express Manager is a Web-based storage system manager that enables you to perform a number of tasks to he
4 Managing the storage system126• Viewing system status information — See details about CPU and memory usage, how long the storage system has been ru
127Managing usersWhen you click Users in the navigation bar, the Users & Computers page displays. This page displays a list of all currently confi
xvDeclaration of ConformityWe, Acer Computer (Shanghai) Limited 8F, 88, Sec.1, Hsin Tai Wu Rd., Hsichih, Taipei Hsien 221, TaiwanContact
4 Managing the storage system128You might then create separate groups for each department (such as Sales or HR) and give those groups read/write acce
1294 Make the desired change and click OK.For this type of userDo thisWindows/Mac OS X user (CIFS)Enter the password for accessing the shared folders.
4 Managing the storage system130Removing usersIn local authentication mode, you can remove any user except the guest user. In Active Directory authen
131Adding an iSCSI userTo add an iSCSI user:1 In the navigation bar, click Users. 2 In the left pane, click iSCSI Users. 3 Click Add. 4 Enter the user
4 Managing the storage system132Working with groupsWindows and Mac OS X users can be put into groups, which makes it easier to give several users acc
133Adding a groupIn local authentication mode, when you create a group, you typically specify which users should be members of that group, although yo
4 Managing the storage system134Changing the group membershipIn local authentication mode, you can change which users are members of each group at an
1355 Specify which users should belong to this group, then click OK:The selected users move from one list to the other.On the Groups page, when you se
4 Managing the storage system136Removing a groupIn local authentication mode, removing a group does not remove the users that are members of that gro
137Using the Everyone groupAn Everyone group is created and available by default. It is automatically maintained to contain an updated list of all use
xviRoHS Directive 2002/95/EC on the Restriction of the Use of certain Hazardous Substances in Electrical and Electronic EquipmentThe standards listed
4 Managing the storage system1386 If you are currently using local authentication mode, Active Directory authentication mode is selected automaticall
139Note: If the storage system time and Active Directory server time differ by more than five minutes, an error message displays. You must adjust the
4 Managing the storage system140Modifying the Active Directory propertiesIf your storage system is currently in Active Directory authentication mode,
141Synchronizing the storage system and Active Directory serverBy default, the storage system obtains information about users and groups from the Acti
4 Managing the storage system142•If the clocks of the storage system and the Active Directory server differ by more than five minutes, errors will oc
143Managing shared foldersThe Shared Folders page displays a list of shared resources, along with the size of each folder.By default, the storage syst
4 Managing the storage system144Creating a shared folderYou can create additional shared folders and delete them at any time. For both shared folders
145Assigning users to shared foldersFor any shared folder or external disk, you can specify which users can access it and what level of access they ha
4 Managing the storage system1466 Select either RO (read only) or RW (read/write) access.You can specify which users can access any shared folder or
147Note: If you created groups (as described in “Adding a group” on page 133), you can perform this step with the Group Tab. This tab will display all
ContentsInformation for your safety and comfort iiiSafety instructions iiiAdditional safety information viDisposal instructions viMercury advisory
4 Managing the storage system148Note: Allocated space is approximate. A small amount will be used by the file system. For example, allocating 1 GB mi
149To delete a shared folder:1 In the navigation bar, click Shared Folders.2 In the Shared folders list, select the shared folder that you want to del
4 Managing the storage system150Managing backupsOnce you have used FileSafe Express to back up your computer files to the storage system, the Backups
151Expanding the FileSafe Server backup spaceTo expand the FileSafe Server backup space:1 In the navigation bar, click Backups.2 In the left pane, cli
4 Managing the storage system152•When you clean up the user data from FileSafe User Cleanup page, the FileSafe Express which using this user account
153Managing iSCSI disksOnce you have used SAN Disk Manager to allocate iSCSI disks to the client computer from the storage system, the iSCSI page disp
4 Managing the storage system154Deleting a clientTo delete all iSCSI disks for a particular computer, you must delete the client. To delete a client:
155Setting up e-mail alertsThe Alerts page allows you to set up the storage system to notify up to three people via e-mail if a problem occurs.To take
4 Managing the storage system156To set up e-mail alerts:1 In the navigation bar, click Advanced.2 Select the “Send e-mail notifications” check box.
157For information about changing the network settings, refer to “Changing the network settings” on page 167.
xviii3 System management tools 55Storage System Console 56IPStor Express Manager 58Home 59Users 62Shared Folders 70Backups 75iSCSI 78Advanced 79Contac
4 Managing the storage system158Upgrading the firmwareThe Firmware page displays the current version of the firmware that is installed on your storag
159To upgrade the firmware:1 In the navigation bar, click Advanced.2 In the left pane, click Firmware.3 In the Firmware file text box, enter the path
4 Managing the storage system160Connecting an external deviceYou can connect up to five USB or eSATA external devices to the storage system. When you
161To connect a USB storage device:1 Connect a USB storage device to any of the USB ports on the storage system. 2 The storage system automatically de
4 Managing the storage system1623 The USB storage device will be identified by the names usbdisk1, usbdisk2, usbdisk3, usbdisk4, or usbdisk5 in the S
163Disconnecting an external deviceThe External Devices page displays a list of all external devices (USB or eSATA storage device) that are currently
4 Managing the storage system164To disconnect a USB storage device:1 In the navigation bar, click Advanced.2 In the left pane, click External Devices
165Changing the system settingsThe System page displays the settings that you specified when you initially configured the storage system, such as the
4 Managing the storage system1663 Make the desired changes:4 Click Apply.5 When the confirmation message displays, click OK.To change this Do thisThe
167Changing the network settingsThe Network page displays the network settings that were set when you initially configured the storage system. (Only t
xixManaging shared folders 143Creating a shared folder 144Assigning users to shared folders 145Expanding shared storage 147Deleting a shared folder 14
4 Managing the storage system1683 Make the desired changes:To change this Do thisThe workgroup to which the storage system belongsIn the Workgroup na
169The DNS server to useIf your network includes a DNS server, and if the first port on the storage system uses a specified IP address rather than obt
4 Managing the storage system1704 Click Apply.5 When the confirmation message displays, click OK.Note: If you changed the IP address of the storage s
171Enabling link aggregationLink aggregation is a computer networking term which describes using multiple network cables or ports in parallel to incre
4 Managing the storage system172Reconfiguring your storage system disksThe Disks page displays information about all the HDDs that are currently inst
1732 In the left pane, click Disks.3 In the Administrator password text box, enter your password for logging in to the IPStor Express Manager.4 Click
4 Managing the storage system174Note: You can expand the amount of disk space allocated for shared folders later (as long as free disk space is avail
175Viewing system status informationWhen you click Advanced in the navigation bar and click System Status in the left pane, you can view many of the o
4 Managing the storage system176Viewing the disk S.M.A.R.T. status informationWhen you click Advanced in the navigation bar and click S.M.A.R.T. in t
177System CleanupFrom the System Cleanup screen, you can remove the clients and disks that are no longer used. To remove a client:1 In the navigation
Model Name : Altos easyStore M2Part Number: Purchase Date: Place of Purchase: Copyright © 2009 All Rights Reserved. Altos easyStore M2User Guide
xxBacking up files to your storage system 205Restoring your backup files 206Deleting backups 207Viewing backup log report 208Optimizing FileSafe Expre
4 Managing the storage system178Updating the BIOSThe BIOS page displays the current version of the BIOS that is installed on your storage system. It
179To upgrade the BIOS:1 In the navigation bar, click Advanced.2 In the left pane, click BIOS Update.3 In the BIOS file text box, enter the path and f
4 Managing the storage system180Logging out of the IPStor Express ManagerWhen you have finished using the IPStor Express Manager, it is recommended t
181Shutting down the storage systemTo shut down the storage system, you can press the power button on the unit itself, or you can shut the system down
4 Managing the storage system182To shut down the storage system using the IPStor Express Manager:1 In the navigation bar, click Advanced.2 In the lef
1835 Working with shared foldersAccessing shared foldersOnce you have added users and created shared folders (as described in “Adding users” on page 1
5 Working with shared folders184Windows usersIf you are using Windows, you have two options for accessing shared folders: • Using My Computer/Windows
185For example, if your storage system’s IP address is 192.168.0.101 and the shared folder name is Photos, you would enter the following:\\192.168.0.1
5 Working with shared folders186To access a shared folder using the Storage System Console:1 Start the Storage System Console. Refer to “Start the St
1873 In the left pane, double-click the name of the storage system that contains the shared folders that you want to access.The storage system name ex
xxiIndex 273
5 Working with shared folders1884 In the left pane, select the shared folder that you want to access, then click Map Drive Letter.The Map Network Dr
1893 Mount the desired shared folder by entering the following command:mount storage_system:/nas/NASDisk-00002/folder /my_directorywhere storage_syste
5 Working with shared folders190as both the user name and password.An icon with the name of the shared folder is created on the desktop.5 Repeat step
191Shared Quota ManagementA shared quota management system is available to place manageable restrictions on storage used by users. The administrator c
5 Working with shared folders192Accessing shared folders using FTPIf you enabled the storage system to act as an FTP server (as described in “Changin
193Disconnecting from shared foldersIf you need to reconfigure the disks in your storage system or shut it down for any reason, all users should disco
5 Working with shared folders194Linux usersTo disconnect from a shared folder using Linux:1 Unmount the desired shared folder by entering the followi
1956 Protecting local data or filesEven if most of your data is stored and protected on your storage system, your operating system files, applications
6 Protecting local data or files196Setting up FileSafe Express for the first timeAfter you have installed the FileSafe Express, follow the procedures
1972 Click the appropriate option: you can either select an IPStor Express Storage System on your network or you can manually enter the IP address, th
6 Protecting local data or files198Important: If you do not have a user account, you can create an account for yourself using the IPStor Express Mana
199Or, select the “Do not encrypt backed-up data” option if you do not wish to use this feature, then click Next. 5 When you choose to encrypt data, y
6 Protecting local data or files200Logging in to FileSafe Express 1 On your computer, click Start > Programs > FalconStor > FileSafe Express
2013 Enter the same user name and password that you entered during Setup, then click Log in. If you do not wish to log in every time you launch FileSa
6 Protecting local data or files202Activating your FileSafe Express licenseYou must enter a license key code the first time you launch FileSafe Expre
2033 You are now ready to use FileSafe Express. The FileSafe Express icon appears in the System Tray and the FileSafe Express console window display
6 Protecting local data or files204Configuring the FileSafe Express backup settingsTo configure the FileSafe Express backup settings:1 On the FileSaf
205Backing up files to your storage systemTo backup files to your storage system:1 On the FileSafe Express Console window, click the Computer tab. 2 I
6 Protecting local data or files206Restoring your backup files To restore your backup files:1 On the FileSafe Express Console window, click the Vault
207Deleting backupsTo delete backups:1 On the FileSafe Express Console window, click the Vault tab. 2 To delete backup files or folders, select the it
11 IntroductionThank you for choosing Altos easyStore M2. The Altos easyStore M2 is an intelligent network storage solution for small and medium-sized
6 Protecting local data or files208Viewing backup log reportTo view backup log report:1 On the FileSafe Express Console window, click the Dashboard t
209Optimizing FileSafe Express performanceTo optimize FileSafe Express performance:1 On the FileSafe Express Console window, click the Settings tab.2
6 Protecting local data or files210
2117 Using SAN Disk ManagerNote: In this guide the term “storage server” refers to “storage system” or “server” and the term “virtual disk” refers to
7 Using SAN Disk Manager212Starting SAN Disk ManagerOnce SAN Disk Manager has been installed, you can access it in two ways:• Via the Start menuClick
213Adding a storage systemOnce you add a storage system to SAN Disk Manager, it automatically appears in the list of available storage servers when yo
7 Using SAN Disk Manager214Changing the storage system protocol settingsIf you want to enable a protocol that is currently disabled on the storage sy
215In the Local adapter list, select the local mechanism that you want to use to communicate with the storage system. If you select Default, SAN Disk
7 Using SAN Disk Manager216Viewing the storage system propertiesYou can view the properties of any storage system, including the following informatio
217Removing a storage systemWhen you remove a storage system, it no longer appears in the SAN Disk Manager application window, and information about a
1 Introduction2Features• Powerful processor with excellent file sharing performance.• Flexible storage capacity that supports up to four 3.5-inch SAT
7 Using SAN Disk Manager218Creating an iSCSI virtual diskYou can create a virtual disk using SAN Disk Manager only if you licensed the advanced optio
219•If you’re using the iSCSI protocol, by default SAN Disk Manager uses the first detected iSCSI HBA to communicate with the storage system. If no HB
7 Using SAN Disk Manager220Expanding an iSCSI virtual diskYou can expand a virtual disk using SAN Disk Manager only if you licensed the advanced opti
221Viewing the iSCSI virtual disk propertiesFor any normal virtual disks, you can view the properties of that disk, including the following informatio
7 Using SAN Disk Manager222Deleting an iSCSI virtual diskMost virtual disks can be deleted to free disk space on the storage system for other uses. C
223Filtering the eventsAlthough you can easily sort the displayed events by clicking the column headings, you can also filter the list so that the rig
7 Using SAN Disk Manager224Only events that contain this text in their description will be listed.Note: The specified text must match the description
225Adding or changing a licenseUsing SAN Disk Manager, you can add a license for any host application that uses IMA. You can also add a license for th
7 Using SAN Disk Manager2264 In the License key code text boxes, type or paste the following license keycode for licensing the application: L8FCPNPG7
227Activating a licenseMost host applications require their license to be activated (that is, it must be registered with the # license activation serv
3• IPStor Express Manager- Web-based management interface - Secure administration access- Manage users and shared folders - Manage backups- Setup e-ma
7 Using SAN Disk Manager2283 In the right pane, right-click the license that you want to activate and click Online Activation.The license is activate
22913 Click Import Signature File.14 On the Open dialog box, browse to the location where the returned signature file exists and double-click it.15 Wh
7 Using SAN Disk Manager230Removing a licenseIf you remove a license for a host application, that application will no longer appear in the right pane
2318 Configuring the storage systemThis chapter provides instructions on how to configure the storage system hard disk drive and install a PCI Express
8 Configuring the storage system232Configuring the hard disk driveThe storage system supports up to four 3.5-inch hot-swappable SATA hard disk drives
233• RAID 5 — Like RAID 0, RAID 5 offers increased performance by distributing the data across multiple HDDs. But unlike RAID 0, RAID 5 also offers da
8 Configuring the storage system234Removing hard disk drives or responding to disk failureThe effect of removing HDDs from your storage system or dis
235• If the indicator is YELLOW, removing the HDD or HDD failure will cause RAID degradation, but you will still be able to access all the data. • If
8 Configuring the storage system236Caution: Reconfiguring your disks will delete all the data on your storage system.Responding to RAID degradationWh
237To respond to RAID degradation:1 On the Disk Change Notification page, take the appropriate action:•Click Scan to scan the storage system again and
1 Introduction4- Reports/alerts- Generates a log file of system activity for determining the cause of abnormal system behavior• SAN Disk Manager- Pro
8 Configuring the storage system238[3] Open the front door. (2) Remove the HDD carrier. [1] Press the HDD carrier latch. [2] Pull the lever.[3] Slid
239(3) Re-install the HDD to the storage system. [1] With the lever still extended, slide the carrier all the way into the drive bay. [2] Use the lev
8 Configuring the storage system240Responding to RAID failureWhen HDD removal/failure causes the entire RAID to fail, the Disk Change Notification pa
241•Click Reconfigure Disks to reconfigure the storage system using the available disks. Caution: Reconfiguring the disks deletes all user information
8 Configuring the storage system242Replacing a failed hard disk drive1 Follow steps 1 and 2 of the "Removing hard disk drives or responding to d
2434 Install the new HDD to the storage system. (1) With the lever still extended, slide the carrier all the way into the drive bay. (2) Use the leve
8 Configuring the storage system244Adding a hard disk driveThe effect of adding HDDs to your storage system varies, depending on the disk configurati
245To add HDDs in to a linear or normal RAID configuration:Caution: HDDs are formatted before they are added to the storage system. Make sure that yo
8 Configuring the storage system246(2) Remove the HDD carrier. [1] Press the HDD carrier latch. [2] Pull the lever.[3] Slide the HDD carrier from the
247(4) Install the HDD carrier. [1] With the lever still extended, slide the carrier all the way into the drive bay. [2] Use the lever to push the ca
5Specifications Processor Intel® Atom™ processor 230Chipset Intel 945GC Express ChipsetDrive storage Four 3.5-inch hot-swappable SATA hard disk drives
8 Configuring the storage system248(1) Access the IPStor Express Manager or refresh the browser window. The Disk Change Notification page displays. (
249(3) After clicking Add New Disk, the Add New Disk page displays. (4) Select from the following actions:- Click Add to add the HDD to a linear confi
8 Configuring the storage system250To add HDDs in to a degraded RAID configuration:Caution: HDDs are formatted before they are added to the storage
251Installing a PCI Express network cardThe onboard expansion slot supports installation of a PCI Express network card. After installing the PCI Expre
8 Configuring the storage system252Installing a PCI Express network card to setup network teamingTo install a PCI Express network card to setup netwo
253(3) Slide the slot bracket out.7 Install the PCI Express network card.(1) Align the PCI Express network card to the slot. (2) Insert the PCI Expres
8 Configuring the storage system2548 Replace the system cover.9 Reconnect the power cord. 10 Set up the system for network teaming or link aggregatio
255Installing a PCI Express network card to increase network connectionTo install a PCI Express network card to increase network connection:1 Perform
8 Configuring the storage system256
2579 TroubleshootingThis chapter describes a list of possible situations that may arise during the use of your storage system.If you are unable to res
1 Introduction6Network protocol/service informationiSCSIFTPNetwork teaming (802.3ad)File sharing protocolCIFS/SMBNFSNetwork service DHCP client/serve
9 Troubleshooting258Viewing the system logThe System Log page displays a list of events that have occurred on the storage system. Reviewing this list
259Recovering or restoring the storage system You can restore the storage system to its factory default after a system failure. To recover or restore
9 Troubleshooting2606 Click Next. The End User Software License Agreement page displays.7 If you agree to the terms, select the “I accept the license
2618 Click Next to accept the default storage system name (Altos-easyStore), or enter whatever name you prefer and then click Next. The Date/Time page
9 Troubleshooting262By default, if your network has a DHCP server, the storage system obtains its IP address from that server.If your network does no
26311 Install the HDDs, do so one at a time, then click Scan after each action. Note: It is strongly recommended that you install all the HDDs that yo
9 Troubleshooting264The Disk Space Distribution page displays. 13 Click Next to accept how the disk space will be proportioned for shared folders and
265The Firmware and Administrator page displays. Note: You can expand the amount of disk space allocated for shared folders later (as long as free dis
9 Troubleshooting26615 Enter the password for logging in to the IPStor Express Manager, then click Finish. 16 Click OK when the Setup information con
267Specific problems and corrective actionsThis section provides general information about common problems that you might have with your storage syste
7OverviewFront bezel No. Icon Component1 Security keylockThis lock on the front bezel prevents unauthorized access for maximum security. 2 Power indi
9 Troubleshooting268I forgot the password for logging in to the IPStor Express Manager.You can reset the storage system to use its original administr
269Users cannot access the shared folders.• Make sure the storage system is powered on, connected to the network, and operating properly.• If the doma
9 Troubleshooting270Windows users can’t access shared folders using the Console unless their computers are on the same subnet as the storage system.
271• Make sure the specified user name and password have sufficient privileges for browsing the Active Directory tree.• If you specified an organizati
9 Troubleshooting272The storage system is not distributing IP addresses.Make sure that Enable DHCP server is selected on the Network page (as describ
273IndexAaccessingLinux users 188Mac users 189Windows users 184Active Directory authentication mode 49, 137Active Directory pro
274adding 133changing 134changing the membership 134removing 136guest accountdisable 142guest user 48Hhard disk driveadding 244,
275administrator 165– 166PCI Express network cardinstalling 252, 255ports 167Protocol settings 214public folder 187, 192QQuota
276disk configurations 232IP address 167, 175, 176logging in 41name 165– 166package contents 16performance 175, 176restor
iiiInformation for your safety and comfortVisit http://registration.acer.com and discover the benefits of being an Acer customer. Safety instructionsR
1 Introduction8Front panel 6 System status indicator7 USB 2.0 port8 Front doorOpen the door to access the hot-swap HDDsNo. Component1 Hot-swap HDDs2
9Rear view No. Icon Component1 Lock slot2Keyhole A pair of system keys attached for unlocking the front door.3 Reset pinhole4 eSATA port5 USB ports6
1 Introduction10System LED indicatorsFront panel LED indicatorsThe LED indicators mounted on the front panel provide information about the status of
113 HDD access Blue Blink HDD is in use Off No HDD activity4 RAID status Blue On RAID 5Blink RAID 5 rebuildPurple On RAID 1 and RAID 10Blink RAID 1
1 Introduction126 HDD status (1 to 4)Blue On HDD is mounted into the drive bay or no access. For detailed instructions on how to add a drive into the
13Gigabit Ethernet port LED indicatorsNo. Indicator Color State Description1 Speed indicator None Off 10 Mbps connectionGreen On 100 Mbps connectionAm
1 Introduction14
152 Setting up the systemFollow these steps to set up Altos easyStore M2 to run in your home or office network. • Check package contents• Select a loc
2 Setting up the system16Check package contentsCheck the following items from the package:• Altos easyStore M2 storage system•Power cord•Network cabl
17Select a locationBefore unpacking and installing the storage system, select a suitable site for the system for maximum efficiency. Consider the foll
ivWarnings• Do not use this product near water.• Do not place this product on an unstable cart, stand or table. If the product falls, it could be seri
2 Setting up the system18System requirementsFor best results, the computer should meet the following hardware and software requirements.Hardware requ
19IPStor Express Manager • Operating system • Windows Server 2008 Standard or Enterprise Edition 32-/64-bit• Windows Server 2003 Standard or Enterpris
2 Setting up the system20SAN Disk Manager• Operating system• Windows 2008 32-/64-bit• Windows Vista 32-/64-bit• Windows Server 2003 R2 Enterprise Edi
21Connect the power cordPlug the power cord into the power connector and the other end into an electrical outlet.
2 Setting up the system22Connect to the network Important: Connect the Altos easyStore M2 storage system to your broadband router with a network cabl
23Power on the systemAfter making sure that you have set up the storage system properly and connected all the required cables, you can now power on th
2 Setting up the system242 Press the power button to turn the storage system on. During initial startup, the LEDs on the front panel displays:• Power
253 After the storage system finish booting, the system status LED turns to solid blue. You can now proceed with installing the client software. To po
2 Setting up the system26Install the client softwareUse the Software Installation Disc to install the client software applications on your computer.•
27(3) Double-click the Storage System Console.exe file. The Welcome window displays. 3 Click Next. The License Agreement window displays.
v• This product's power supply is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power ou
2 Setting up the system284 Select the “I accept the terms of the license agreement” option button, then click Next. The Customer Information window d
296 Click Next to install the Console in the displayed location or click Change to select or specify a different location, then click Next. 7 Click I
2 Setting up the system308 Once installation is completed, the InstallShield Wizard Complete window displays. 9 Click Finish.If you want to start the
31Installing FileSafe Express and SAN Disk ManagerFileSafe Express requires the Intelligent Management Agent (IMA), which is installed automatically i
2 Setting up the system32To install the FileSafe Express:Important: Before you begin, log on as an administrator of your computer or as a user with a
333 Click Run. The FalconStor PrimeVault installation progress window displays. 4 Click Install. After the InstallShield Wizard starts and the Welcome
2 Setting up the system345 Click Next. The License Agreement window appears. 6 Select the “I accept the terms of the license agreement” option butto
357 Click Next to install the Console in the displayed location or click Browse to select or specify a different location, then click Next.The Intelli
2 Setting up the system36Start the Storage System ConsoleAfter you have installed the Storage System Console, you can use the following procedures to
37As soon as you start the Storage System Console, it automatically scans the network for storage systems. This might take a few minutes. As soon as t
viAdditional safety informationYour device and its enhancements may contain small parts. Keep them out of the reach of small children.Disposal instruc
2 Setting up the system38Access the IPStor Express Manager You can access the Web-based management interface (the IPStor Express Manager) to add user
39To access the IPStor Express Manager using the Storage System Console:Note: The Storage System Console launches a Web browser, so the computer where
2 Setting up the system40To access the IPStor Express Manager using a Web browser:1 From any computer in your network, enter the following in the add
41Log in to the IPStor Express ManagerTo ensure that your connection to the storage system is secure, the HTTPS protocol is used. Only individuals who
2 Setting up the system423 If the security alert page displays, click the “Continue to this website (not recommended)” option. You will be directed t
43• If an Internet connection is available, select the “Offline Registration” option to save the registration data file to your local disk and e-mail
2 Setting up the system445 After you finish registration, the Login page displays.
456 Enter the administrator user name and password, then click LogIn. The IPStor Express Manager Home page appears.The default user name is admin, and
2 Setting up the system46Getting to know the IPStor Express ManagerOnce you log in to the IPStor Express Manager, the Home page appears.
47Navigation barThe top of the Home page (and every page in the IPStor Express Manager) displays a navigation bar that lets you access all the feature
viiTips and information for comfortable useComputer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physi
2 Setting up the system48Add usersBy default the storage system includes a user named guest that has a password of guest. The guest account is conven
49To add a user:1 In the navigation bar, click Users.2 Click Add.3 Select the type of user that you want to add, then click Next.The operating system
2 Setting up the system50The page that displays next varies, depending on the user type you selected.4 Enter the requested user information and click
515 Repeat steps 2 through 4 until you have added all the users that you want to add at this time. (You can always add more users later.)If you’d like
2 Setting up the system52Create shared foldersBy default, the storage system includes a shared folder named public and a shared folder named Home Fol
53To create a shared folder:1 In the navigation bar, click Shared Folders.Note: The Shared Folders list includes usbdisk1, usbdisk2, usbdisk3, usbdisk
2 Setting up the system544 Specify the disk space to be used for the shared folder and click OK. The Shared Folders screen displays reflecting the ne
553 System management toolsThe client software applications used to manage the Altos easyStore M2 storage system include:• Storage System Console• IPS
3 System management tools56Storage System ConsoleThe Storage System Console window includes two panes. The left pane displays a tree view of your sto
57ToolbarThe toolbar gives quick access to basic functions of the Storage System Console.• Discover Storage Systems — Discovers storage system(s) in y
viiiEyes• Rest your eyes frequently.• Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.• Blink frequentl
3 System management tools58IPStor Express Manager The IPStor Express Manager enables you to perform a number of tasks to help you get the most from y
59HomeThe Home page displays information about your storage system, including how the storage space is being used and which users are connected.This p
3 System management tools60Note: The total storage capacity will be less than the total size of all your HDDs, some of the disk space is needed for t
61Notes: • If anyone accessed a shared folder using the guest user name, guest displays in the Users column, followed in parentheses by the computer n
3 System management tools62UsersThe Users page allows you to add, modify, or remove users; put users into groups; or change the authentication mode.
63Users & ComputersThe Users & Computers page displays the current authentication mode and a list of all currently configured Windows and Mac
3 System management tools64If you are using local authentication mode, you can also put Windows and Mac OS X users into groups. This makes it easier
65GroupsThe Groups page displays a list of all currently configured groups and allows you to view the current members of the group. This page include
3 System management tools66Authentication ModeThe Authentication Mode page allows you to change the storage system operation mode. Your storage sy
67Notes: • The authentication mode has no effect on backups performed using FileSafe Express.• If you use Active Directory authentication mode, the Us
ixRegulations and safety noticesFCC noticeThis device has been tested and found to comply with the limits for a Class B digital device pursuant to Par
3 System management tools68Advanced User PropertiesThe Advanced User Properties page allows you to enable or disable a home or guest account. The com
69iSCSI UsersThe iSCSI Users page allows you to add, modify, and remove an iSCSI user account. The command options on the iSCSI Users page allow you t
3 System management tools70Shared FoldersThe Shared Folders page displays a list of all currently configured shared folders and lets you add shared f
71Shared FoldersThe Shared Folders page displays a list of all currently configured shared folders and lets you add shared folders, expand shared fold
3 System management tools72You can create additional shared folders and delete them at any time. For both shared folders and external disks, you can
73Shared AssignmentsThe Shared Assignments page displays a list of shared resources and allows you to assign access rights to a shared folder or exter
3 System management tools74Shared Quota ManagementThe Shared Quota Management page lets you assign folder quotas.
75BackupsThe Backups page displays the amount of space allocated for the FileSafe server when you have FileSafe server to backup your computer files.
3 System management tools76Filesafe Server SpaceUse the Filesafe Server Space page to expand the Filesafe server space. Your storage system is divide
77Filesafe User CleanupUse the FileSafe User Cleanup page to delete a user’s backup space on the Filesafe server.
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