Acer Altos G710 Bedienungsanleitung

Acer Altos G710User’s Guide

xSetting 183

4 BIOS setup90AdvancedThe Advanced menu contains parameter values that define how the system behaves on startup.Warning! Be cautious in setting param

91Peripheral ConfigurationThe Super I/O Configuration submenu lets you define the parameter settings for the system’s parallel and serial ports. P

4 BIOS setup92 Parallel Port ModeSets the operation mode for the parallel port. When set to Normal mode, allows normal speed one-way operation.

93IDE ConfigurationThe IDE Configuration submenu lets you define the parameter settings related to the hard disk/s. Parameter Description Opti

4 BIOS setup94 S-ATA Running Enhanced ModeEnables or disables the PATA and SATA device support.EnabledDisabledPrimary IDE Master Specifies the cu

95Primary/Secondary/Third/Fourth IDE Master/SlaveThese items let you select the IDE hard disk parameters that the system supports. Parameter Des

4 BIOS setup96LBA/Large ModeSelects the hard disk drive translation method. For drivers with more than 504 MB, LBA mode is necessary.AutoDisabledBlo

97Floppy ConfigurationThe Floppy Configuration submenu displays the type of floppy drive installed in the server. Parameter Description OptionFlo

4 BIOS setup98PCI/PnP ConfigurationThe PCI/PnP Configuration submenu lets you specify the settings for the PCI devices. Parameter Description O

99Boot Settings ConfigurationThe Boot Settings Configuration submenu lets you specify the preferred settings for system bootup. Parameter Descrip

1 System tour

4 BIOS setup100Quiet Boot Enables or disables the Quiet Boot function. When set to Enabled, BIOS setup is in graphical mode and displays only an ide

101Wait for 'F1' if ErrorWhen this item is enabled you will be prompted to press F1 when an error is detected during boot up. EnabledDisable

4 BIOS setup102Onboard Devices ConfigurationThe Onboard Devices Configuration submenu lets you specify settings that are related to the onboard contr

103Server Management ConfigurationThe Server Management Configuration submenu lets you specify the appropriate settings for the system’s event handlin

4 BIOS setup104NMI Assert Enables or disables the PCI bus parity error support.EnabledDisabledReset Disabled MemoryWhen this parameter is enabled, on

105 PCI Device Event LoggingPCI (Peripheral Component Interconnect) is a 32-bit bus that supports a 64-bit extension for new processors, such as

4 BIOS setup106Remote Access ConfigurationThe Remote Access Configuration submenu lets you define the parameter settings for the system’s serial port

107VT-UTF8 shortcut key combinationsThe following table lists the escaped sequences that must be sent to represent a special key or command for remote

4 BIOS setup108F11 <Esc><Shift>oz <Esc>!F12 <Esc><Shift>oa <Esc>@Home <Esc>[<Shift>h <Esc>hEnd

109PowerThe Power menu allows you to configure the system’s power management feature. Parameter Description OptionACPI-aware OS Indicates whether th

The Acer Altos G710 server is a powerful dual-processor system loaded with a host of new and innovative features. The system offers a new standard for

4 BIOS setup110AC Lose HandlingDefines the power state to resume to after a system shutdown that is due to an interruption in AC power.When set to La

111BootThe Boot menu allows you to set the drive priority during system bootup. It also displays information about the installed storage devices.Press

4 BIOS setup112Parameter Description1st Boot Device Sets the device from which the system will first attempt to boot up. 2nd Boot Device Sets the

113Hard Disk DrivesThe Hard Disk Drives submenu lets you specify the devices that will be considered as the primary and secondary hard drives.

4 BIOS setup114Removable DevicesThe Removable Devices submenu displays the type of removable devices installed in the system.

115ATAPI CD-ROM DevicesThe ATAPI (Advanced Technology Attachment Packet Interface) CD-ROM submenu displays the type of ATAPI CD-ROM installed in the s

4 BIOS setup116SecurityThe Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Parame

117To set a Supervisor/User password1 Use the up/down keys to highlight a password parameter (Supervisor Password or User Password) then press Enter.

4 BIOS setup1184 Retype the password to verify the first entry then press Enter again.To remove the User password1 Use the up/down keys to highlight

119ExitThe Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Parameter Descr

3Features summaryListed below are the system’s key features:Processor• Single or dual Intel® Xeon™ processor with 800 MHz front system bus• Supports I

4 BIOS setup120

5 Troubleshooting

This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorize

123Resetting the systemBefore going through in-depth troubleshooting, attempt first to perform reset your system using one of the methods below. To do

5 Troubleshooting124Problems following initial system installationProblems that occur at initial system startup are usually caused by an incorrect in

125First steps checklist• AC power available at the wall outlet?• Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis

5 Troubleshooting126Hardware diagnostic testingThis section provides a more detailed approach to identifying a hardware problem and locating its sour

127Confirming loading of the OSOnce the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operati

5 Troubleshooting128• Make sure the FDD and signal cables are properly connected.• Check that relevant switches and jumpers for the FDD are set corre

129CD drive cannot read a CD.Do the following:• Make sure you are using the correct type of CD.• Make sure the CD is properly seated in the drive.• Ma

1 System tour4For instance, if 8 GB of memory is installed (four 2 GB DIMMs), only 4 GB of memory in DIMM 1B and DIMM 1A can be accessed by the syste

5 Troubleshooting130Server hangs when the drivers are loaded.• Change the PCI interrrupt settings. External device connected to a USB connector does

131• Remove all add-in cares and see if the system boots. If successful, add the cards back in one at a time with a reboot between each addition.• Mak

5 Troubleshooting132

Appendix A: System management

This appendix shows you how to install the ASM software package and gives information about the software program and utilities bundled with your serve

135Your Altos G710 server supports the following system management utilities:• ASM (Acer Server Management) This utility allows you to spot errors or

Appendix A: System management136ASMAcer Server Management is a server management tool. It is specially designed to help spot errors or potential trou

137System setupMake sure that your system meets the requirements listed above before proceeding. You may also want to change your screen resolution t

Appendix A: System management138To launch the program, on the Windows taskbar click on the Start button, point to Programs, select Acer Server Manage

139ePanelePanel lets you see at a glance the Altos G710 configuration information. You can view the server’s system information, system health, system

5RAID on motherboard (optional)• Dual channel Ultra 320 SCSI channels • Supports RAID 0, 1, 5, 10 and 50• Requires RAID-enabler (iButton)• Requires on

Appendix A: System management140RAID configurationThe SCSI RAID configuration utility allows you to change the default RAID configuration, such as th

Appendix B: Acer Altos G710rack installation guide

This appendix shows you how to set up the Altos G710 server in a rack mount configuration.

143Setting up the system rackImportant! Observe the electrostatic discharge (ESD) precautions indicated on page 33 when perfoming the following proced

Appendix B: Acer Altos G710 rack installation guide144• Elevated operating ambient temperature The maximum operating temperature of the system is 35

145System rack installation The Altos G710 server system can also be mounted in a rack-model position. A rack mount kit is available for customers wh

Appendix B: Acer Altos G710 rack installation guide146Vertical mounting hole patternThe four vertical rails of the system rack contain mounting holes

147Screw types usedThe following screws are used in the assembly of the Altos G710 system and bundled rack-mountable components: Screw type and part n

Appendix B: Acer Altos G710 rack installation guide148Installing the system into the rackCaution! To minimize the chances of injuries, make sure that

149(3) Pull the stands from the server (3). 3 Remove the inner rails from the mounting rails by following the steps below:Note: The rack mount kit co

1 System tour6I/O ports•Front• Two USB 2.0 ports• Rear• PS/2-compatible keyboard and mouse port• Two USB 2.0 ports• VGA/monitor port• Serial port• Pa

Appendix B: Acer Altos G710 rack installation guide150(2) Depress the release latch and slip the inner rail out. (3) Do the same thing to the other m

151(2) Secure the side handles to the server using the eight hex head #6-32 screws (see page 147) from the rack mount kit. 6 Set the server aside. 7 I

Appendix B: Acer Altos G710 rack installation guide152(3) Repeat this process to install the other cage nuts in their appropriate locations. 9 Insta

15310 Extend the middle sliding piece of each mounting rail forward until you hear a click sound. 11 Install the server into the rack by following th

Appendix B: Acer Altos G710 rack installation guide154Caution! To avoid personal injury, care should be taken when pressing the inner rail release la

155(1) Attach the cable arm to the rear of the system using two M4 x L8 metal screws and nuts (see page 147).(2) Install two cage nuts into the rail t

Appendix B: Acer Altos G710 rack installation guide156(4) Insert the power, peripheral and networking cables into their appropriate ports (1). Refer

Appendix C: SCSI RAID configuration

This appendix shows you how to create a RAID volume in your SCSI drives.

159Configuring the SCSI/SCSI RAID HBAThis section shows how to create a RAID 1 (mirror) volume. This feature requires the installation or presence of

7External and internal structureFront bezel No. Component1LCD display cover (for ePanel module) 11 The ePanel module is not included with your system

Appendix C: SCSI RAID configuration160If you change the settings in the Hot Spare field, the following messages appear:WARNING: Data on drive will be

161Creating a RAID 1 volume 1 After rebooting the server, press Ctrl+M to enter the MegaRAID Configuration screen. The Management menu appears.2Selec

Appendix C: SCSI RAID configuration1625 When initialization is complete, press any key to continue.6 Press Esc to return to the Management menu.7 To

Appendix D: ePanel

This appendix gives information on how to use the ePanel utility. ePanel utility allows you to view and configure the server’s system configuration in

165OverviewePanel lets you see at a glance the Altos G710 configuration information. You can view the server’s system information, system health, syst

Appendix D: ePanel166Installing ePanel Before you begin installation, make sure you have a Microsoft Windows 2000 Server (SP4) or Windows Server 2003

167(1) Insert the EasyBUILD Manual CD into the server’s CD-ROM drive. The EasyBUILD Utility & Manual CD window appears. (2) Double-click the Acer

Appendix D: ePanel168(5) Follow all onscreen instructions to complete installation. 3 Install ePanel Agent:(1) Insert the EasyBUILD Manual CD into th

169(3) On the left pane, click the Add/Remove Windows Components option. The Windows Components Wizard window appears. (4) Select the Management and M

1 System tour8Front panel No. Icon Component Description1 CD-ROM drive Stop/Eject button Press this button to open the CD drive tray.2 CD-ROM drive

Appendix D: ePanel170(6) Select the Simple Network Management Protocol check box.(7) Click OK. (8) Click Next. The Completing the Windows Components

171(2) Click the Server Box icon from the main menu. The License agreement window appears.(3) Click Accept. The EasyBUILD Management CD window appea

Appendix D: ePanel172(4) Double-click the G710 folder, then click ASM Agent for G710. (5) Click Setup. The installation wizard will be initialized.(6

173(7) Click Next. You will be prompted to choose a destination directory. (8) Click Next to accept the default location. The Select Features window a

Appendix D: ePanel174(9) Select the feature you want to install, then click Next. The following dialog box appears.(10) Click Yes to allow SNMP packe

175(13) Click OK. The InstallShield Wizard Complete window appears.(14) Select the Yes, I want to restart my computer now radio button. (15) Click Fin

Appendix D: ePanel176ePanel moduleThe module boasts of a true-color high resolution LCD screen. A configuration program is built into the ePanel boar

1773 Tab Use this key to switch between functions. 4 Exit Use this key to close a submenu or return to the main menu.No. Icon Key Function

Appendix D: ePanel178ePanel main menuAfter powering on the Altos G710, the server starts up and initialize the POST process. After completing the sys

179• S/W & F/W Ver.The S/W & F/W option lets you view the software and firmware version information for the BIOS, system OS, Agent and ePanel

96 5.25-inch drive bays Two empty 5.25-inch drive bays allow installation of additional devices. 7Power indicator 1Indicates AC power is present or sy

Appendix D: ePanel180 • Memory This option displays the system’s memory information including total size, used and utilization of the system memory.

181• VoltageThis option displays the voltage levels and status of the monitored voltage.• TemperatureThis option displays the current temperature leve

Appendix D: ePanel182Network The Network menu displays the system’s current network configuration.• Net & IP InfoThe Net & IP Info option di

183Note: By default, the time interval for setting the server’s DHCP (Dynamic Host Configuration Protocol) option is 60 seconds. When you change netwo

Appendix D: ePanel184orientation from horizontal for full tower to vertical for rack-model.• Edit DateThis option is used to set the date and time f

185• Shut DownThis option is used to power off or restart the system. Important: Altos G710 cannot be turned off or restarted from the ePanel LCD disp

Appendix D: ePanel186

187IndexAAcer Server Management (ASM)system requirementsASM Agent 136Acer Server Manager (ASM)system requirementsASM Console 136system setup

188screw type 147RAID configuration 157MegaRAID utility 160assign hot spare 161create RAID 1 161initialize RAID volume 161RAID volum

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such cha

1 System tour1019 ePanel module cover Remove the cover to install the optional ePanel module. For more information, go to page 76.20 Power button Pr

11Front panel LED indicatorsBelow table lists the LED states on the front panel. LED Color Status DescriptionPower Green On Power onBlinking System in

1 System tour12Hot-plug HDD LED indicators Below table lists the possible disk drive states. Off Network link is not established.Service ID buttonBl

13Rear panel No. Icon Component Description1 Power supply module bay (empty) Allows installation of a hot-swap redundant power supply module. Note: T

1 System tour144 USB ports Connects to USB devices.5 Serial port Connects to serial devices.6 Parallel/printer portConnects to parallel devices.7 VGA

1517 Main power supply fail indicator Indicates status of the the hot-swappable power supply module or any PSU (power supply unit) internal fan faul

1 System tour16Internal components No. Component No. Component1 Power supply module (550-watts) 11 Though the system supports two hot-swap power

17System boardsMainboard layoutThe mainboard becomes accessible once you open the system. It should look like the figure shown below.No. Code Descrip

1 System tour183J10J7J13Top: Parallel/printer portBottom: Serial port Bottom: VGA/monitor port4 J16 Gigabit LAN ports (RJ-45)5 U7 Broadcom BCM5721 Gi

1924 JP27 Clear CMOS, Clear password and BIOS recovery jumper25 U40 ROMB (RAID on motherboard) firmware chipset 26 J19 Flash ROM BIOS chipset27 SATA 0

iiiNoticesFCC noticeClass A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once

1 System tour2046 U8 Intel E7520 MCH (Memory Controller Hub) chipset47 JP9 CPU 2 fan connector48 JP8 CPU 1 fan connector49 J6 CPU 1 socket50 JP5 CPU

21Jumper settingsThe table below lists the mainboard jumper settings.Jumper Setting FunctionJP27 1-2 3-45-6Clear CMOS settings Clear password settings

1 System tour22Backplane layoutThe backplane attached to the four-bay hot-plug HDD cage provides a convenient interface between the SCSI or SATA driv

23SATA backplane layout No. Code Description1 SATA HDD connectors2 J15 SAF-TE heartbeat LED and Manufacturing function jumper3 SATA data cable connect

1 System tour24SAF-TE board layoutThe SAF-TE board connects to the HDD cage’s backplane. It monitors the backplane’s temperature and voltage conditi

2 System setup

This chapter gives you instructions on how to set up your system. Procedures on how to connect peripherals are also explained.

27Setting up the systemPreinstallation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site for the system f

2 System setup28Connecting peripheralsRefer to the illustration below for specific connection instructions on the peripherals you want to connect to

29Turning on the systemAfter making sure that you have properly set up the system and connected all the required cables, you can now power on the syst

ivNotice: Shielded cablesAll connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.No

2 System setup30The system starts up and displays a welcome message on the monitor and ePanel LCD display (Refer to “Appendix D: ePanel” on page 163

31Power-on problemsIf the system does not boot after you have applied power, check the following factors that might have caused the boot failure.• The

2 System setup32Configuring the system OSThe Altos G710 comes with Acer EasyBUILDTM that allows you to conveniently install your choice of operating

33Server setup Aside from its tower configuration, the Altos G710 server system can also be mounted in a rack-model position. A rack mount kit is ava

2 System setup34Turning off the systemThere are two ways by which you can turn off the server. These include:• To turn off the system from Windows To

35(2) Select Shut Down. The following screen appears.(3) Select Power Off, then press the Navigation key. The Press Power Off button again to confirm

2 System setup36

3 System upgrade

This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.

39Installation precautionsBefore you install any server component, we recommend that you read the following sections. These sections contain importan

vImportant safety instructionsRead these instructions carefully. Save these instructions for future reference.1 Follow all warnings and instructions

3 System upgrade40Warning! Failure to properly turn off the server before you start installing components may cause serious damage. Do not attempt

41Opening the serverCaution! Before you proceed, make sure that you have turned off your system and all peripherals connected to it. Read the “Prein

3 System upgrade424 Tilt to the right (3), pull it up (4) then move it away from the chassis.Removing the bezel1 Loosen the two thumbscrews on the be

43Removing the left-side panel1 Observe the ESD precautions and pre-installation procedures described on page 39.2 Remove the bezel door and the bezel

3 System upgrade442 Pull out the air baffle to remove it from the chassis (3).Caution! After completing the component upgrade/replacement procedures

45Configuring the four-bay hot-plug HDD cageThis section explains how to install a four-bay hot-plug HDD cage as well as procedures on how to install

3 System upgrade46(2) Locate and attach the following cables clamped on the side of the chassis to their corresponding connectors on the SCSI backpla

47Installing the four-bay hot-plug SATA HDD cage Note: Before installing a SATA HDD cage in your system, make sure you install a SATA RAID controller

3 System upgrade48(3) Attach the system’s power cable to the SATA power cable connector on the backplane (4).(4) Attach the SATA backplane SAF-TE cab

49Installing a hard disk into the four-bay hot-plug HDD cage carrierNote: You need not remove the four-bay hot-plug HDD cage from the chassis to inst

vid If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operati

3 System upgrade503 Install a hard disk on the hard disk carrier (1), then secure it with the four screws you have removed earlier (2). 4 Insert the

51Replacing storage devicesThe system supports one 3.5-inch and three 5.25-inch internal storage devices. The system comes pre-installed with a floppy

3 System upgrade524 Remove the three screws that hold the old drive to the drive carrier (1) then pull it out (2). 5 Install a new FDD to the drive c

536 Insert the drive carrier with the newly-installed FDD into the drive bay. 7 Connect the IDE and FDD cables to the new drive.8 Observe the post-in

3 System upgrade543 Press the release bracket on both sides of the drive carrier (1) before pulling it out from the chassis (2).4 Remove the eight sc

556 Insert the drive carrier with the newly-installed 5.25-inch drive into the drive bay. 7 Connect the power and IDE cables to the new drive.8 Obse

3 System upgrade56Upgrading the CPUThis section includes instructions for installing and removing a CPU and heatsink assembly. Installing the heatsi

57Press down the retainer lever to lock the CPU in place (2).7 Apply approximately 0.1ml of the thermal grease to the top of the CPU.8 Align the heats

3 System upgrade5810 Connect the CPU fan cable to the CPU fan (0 or 1) connector on the mainboard. Refer to “Mainboard layout” on page 17 for the loc

59(2) Pull out the CPU from the socket (2).

ContentsNotices iiiFCC notice iiiLaser compliance statement ivImportant safety instructions v1 System tour 1Features summary 3External and internal

3 System upgrade60Upgrading the system memoryThis section includes instructions for removing and installing a memory module. Altos G710 supports DDR

61The minimum memory configuration is one DIMM, installed in DIMM 1B slot (the slot nearest to the power supply connector). However, for optimum perfo

3 System upgrade62Altos G710 includes Memory Sparing and Mirroring support. These features prevent a single memory module failure to occur and result

63Memory MirroringThe Memory Mirroring feature designates a channel, two DDR2 DIMM slots, as spare memory and all system memory are sent to both mirro

3 System upgrade64Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. 1 Observe the ESD

65Installing a DIMM Caution! When using multiple memory modules it is recommended that you AVOID using modules from different manufacturers or that ru

3 System upgrade66 Note: The DIMM slot is slotted to ensure proper installation.If you insert a DIMM but it does not fit easily into the socket, you

67Installing the Altos RAID-enabler (optional)This section explains how to install the Altos RAID-enabler (iButton) and an iTBBU. The iTBBU (Transpor

3 System upgrade68(4) Insert the Altos RAID-enabler (iButton) into the socket and ensure that it is seated completely (3). .

69Installing an expansion cardThis section explains how to install an expansion card. The onboard expansion slots supports PCI (Peripheral Component

viiiInstalling the four-bay hot-plug SATA HDD cage 47Installing a hard disk into the four-bay hot-plug HDD cage carrier 49Replacing storage devices 51

3 System upgrade709 Press the PCI slot lock lever on the rear panel of the server (5). Note: If you are installing I/O cards in the x4 PCI Express s

71Installing a power supply module The Altos G710 power subsystem consists of two hot-swap power supply module bays that accept 550-watt hot-swap redu

3 System upgrade72To install a redundant power supply module1 Remove the screw securing the cover of the empty power supply module bay, then detach t

732 Hold the handle on front of the power supply module and press your thumb on the release latch. Slide the power supply module into the empty bay un

3 System upgrade74Replacing the easy-swap system fan This section explains how to install an easy-swap system fan. The server accommodates two easy-s

75Installing an easy-swap system fan 1 Observe the ESD precautions and pre-installation procedures described on page 39. 2 Insert the fan in an empty

3 System upgrade76Installing an ePanel module (optional)An optional ePanel module is available for the Altos G710 server system.Note: ePanel is not

774 Remove the bezel. Refer to “Removing the bezel” on page 42 for instructions.5 Remove the ePanel module cover from the bezel by the following steps

3 System upgrade789 Attach the other end of the ePanel power cable to the module’s ePanel power cable connector (7). 10 Align the ePanel module in th

4 BIOS setup

ixTo change the Supervisor/User password 117To remove the User password 118Exit 1195 Troubleshooting 121Resetting the system 123Problems following ini

This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.

81BIOS setup BIOS setup is a hardware configuration program built into your system's Basic Input/Output System (BIOS). Since most systems are al

4 BIOS setup82Entering BIOS setupPower on the server to start the system POST process. During bootup, press F2 to enter the BIOS setup screen. Note

83• Use the Enter key to display a submenu screen.Note: When a parameter is preceeded by a >, it means that a submenu screen is available. •Press

4 BIOS setup84MainThe Main menu displays basic and important information about the system. These information are necessary for troubleshooting and m

85SMBIOS Version Version of the SMBIOS. SMBIOS (System Management BIOS) allows you to check your system’s hardware without actually opening it up. Har

4 BIOS setup86System InformationThe screen below appears when you select System Information from the Main window. The System Information menu display

87CPU Socket2 Indicates a processor is currently installed in the CPU 2 socket. Refer to “Mainboard layout” on page 17 for the location of the CPU 2 s

4 BIOS setup88Total MemoryThe screen below appears when you select Total Memory from the System Information window. The Total Memory menu displays th

89Product InformationThe screen below appears when you select Product Information from the Main window. The Product Information menu displays general