Acer ARMC/2 User’s Guide MAN-840 07/09/04
Features, Continued Feature Description Communication • 10/100 megabit Ethernet LAN • TCP/IP • DHCP enabled • SNMP • web-based interface US
Alert Notification Left click the Alert Notification menu item to configure how alerts are sent from the ARMC/2 card. The Alert Notification dialo
Date & Time Left click the Date & Time menu item to configure the date and time on your ARMC/2 card. The Set Date & Time dialog box op
Serial Port Left click the Serial Port menu item to configure the serial port on your ARMC/2 card. The Serial Port Settings dialog box opens. Here
SSL Certificate Left click the SSL Certificate menu item to configure the security parameters of the ARMC/2. The Upload SSL Certificate dialog box
SSL Certificate, Continued Once you upload the certificates, left click the OK button to reset your ARMC/2. You can now access your ARMC/2 securel
PMCP File Upload Left click the PCMP File Upload menu item to upload a PMCP file to your ARMC/2 card. The following table is a pictorial descripti
Step Description 2 The Host Health Monitoring Files dialog box opens. Left click the Browse button. Cont’d ARMC/2 User’s Guide 98
PMCP File Upload, Continued Step Description 3 Insert the ARMC/2 CD and browse to it. Select the SDR>G520> directory. Note: You can crea
PMCP File Upload, Continued Step Description 5 Left click the Upload button. 6 Once the SDR File is uploaded, you are prompted with verification
PMCP File Upload, Continued Step Description 8 Left click the Upload button. 9 Once the Soft Processor (SP) file is uploaded, you are prompted wi
Important NOTES: There are some NOTES for ARMC/2. NOTE1. This note applies to the Altos G520/G710/R710/R510 with Redhat Enterprise Linux 3.0 and Al
IPMI Configuration Left click the IPMI Configuration menu item to configure the ARMC/2 card to read data from an onboard baseboard management cont
Server OS Monitoring & Recovery Left click the Server OS Monitoring & Recovery menu item to configure operating system monitoring and reco
View Group You can left click on the View menu item from the menu bar. The following table gives you a brief description of each menu item. Each m
ARMC/2 Card Health Left click the Card Health menu item to view the health information of the ARMC/2 card. Chapter Four : Using Your ARMC/2 10
Event Log Left click the Event Log menu item to view and clear the event logs. Notes: 1. Size of event log is 512 events. 2. When
Server Health Left click the Server Health menu item to view the host system’s health information based on the sensor readings and platform manage
General Information General Information : Version Parameter Description Firmware Version This field gives the ARMC/2’s firmware version numbe
General Information, Continued General Information : Features Parameter Description Virtual Floppy This field displays whether or not floppy redi
Last Saved Crash Screen This menu item allows you to view the last text-based screen in the event that the host system locks up or freezes during
Appendix A ARMC/2 Universal Cable ARMC/2 Universal Cable Layout Note: If you do not use the chassis power on switch or chassis reset switch pins
Chapter 2 Installing Your ARMC/2 Card Before You Start Avoid Electro-Static Discharge (ESD) Electro-Static Discharge (ESD) can damage the ARMC/2
Appendix B ARMC2ConfigApp Overview The ARMC/2 card is normally configured through the Internet browser-based Remote Access Companion for ARMC/2. Y
ARMC2ConfigApp, Continued Step Description 3 If you are running the ARMC2ConfigApp program from a remote system, select the second radial button lab
ARMC2ConfigApp, Continued User Manager Tab The User Manager tab allows you to manage the ARMC/2 card’s users. Here you can add, delete, and modify
ARMC2ConfigApp, Continued Adding a User The Add User fields are explained below: Field/ Button Description User Name You can enter the name of
ARMC2ConfigApp, Continued User Properties Field/ Button Description User Name The selected ARMC/2 card user is displayed in this field. It canno
ARMC2ConfigApp, Continued Network Configuration Tab The Network Configuration tab allows you to change the way the ARMC/2 card connects to the net
ARMC2ConfigApp, Continued Advanced Tab The Advanced tab allows you to force your ARMC/2 card’s on-board NIC to a specific MAC address. The Adva
WinCuri The WinCuri program is a command prompt-based program that you can use to configure the ARMC/2 card. It allows you all the functionality of b
WinCuri, Continued WinCuri.exe Help File, Continued Script mode Commands: ----------------------------- Script file format is any of the other argum
Step 1 Unpack the ARMC/2 Card (and check jumper settings) ARMC/2 Card Layout ARMC/2 MAC Address Your ARMC/2 card has a unique MAC address. The M
WinCuri, Continued WinCuri.exe Help File, Continued Host HeartBeat commands ----------------------- -HB -GetHB -HB -SetHB <Heartbeat T
LinCuri, Continued LinCuri Help File _______________________ LinCuri version 1.5.7.0 _______________________ Usage: ./LinCuri -[nw IP username] [
LinCuri, Continued Platform Event Filtering (PEF) commands ----------------------------- -pef -ARInfoSet index name mailId SNMPDest PPPID Notif
Appendix C ARMC/2 Remote Recovery Application (RRA) ARMC/2 Card Remote Recovery Application (RRA) The Remote Recovery Application (RRA) is a reco
ARMC/2 Card Remote Recovery Application (RRA), Continued Step Description The Active Cards in Recovery Mode screen appears and starts to search for A
ARMC/2 Card Remote Recovery Application (RRA), Continued Step Description The Card Settings screen appears. The Card Setting fields are explained
ARMC/2 Card Remote Recovery Application (RRA), Continued Step Description The Firmware Flash screen appears. The Flash Related Operation buttons
ARMC/2 Card Remote Recovery Application (RRA), Continued Step Description 4 When you left click the Browse button, the open firmware file (.ima) scr
Step Description 6 Left click the Flash button to flash firmware. 7 Left click the Flash button to flash firmware.
Step Description 8 Diagnostics function The diagnostics function is a debugging tool for engineer of manufacturer. Please don't use this functio
Step 1 Unpack the ARMC/2 Card (and check jumper settings), Continued Check the following jumpers: Jumper Setting JP4 Confirm that pins one and two a
Appendix D Troubleshooting Screen Distortion Problem The screen on the host system is blurry when using screen resolutions lower than 1024x768. T
Screen Distortion, Continued Symptom, Continued When the analog signal is set lower than 1024x768 (for example: 800x600), the ARMC/2 card’s video co
BMC Not Responding Problem The BMC does not respond. Symptom You cannot power off, power on, or power cycle the host system. You cannot obtain Ho
Cannot Power On the Host System Remotely Problem Cannot remotely power on, power off, or power cycle the host system. Symptom When connected to t
Appendix E Serial Over LAN Hardware Setup You can use an external serial port connector and null modem cable to setup the ARMC/2 to perform Serial
Hardware Setup, Continued BIOS After you have established a physical connection from your host system’s serial port to you ARMC/2 card, you must ena
Appendix F Port Usage Port Usage Table Port Protocol Purpose Direction 5121 TCP Remote Keyboard and Mouse data (iUSB HID) Bi-directional. Data
Appendix G MAC Address Map MAC Address Location Description 00-40-D9-02-9B-3C Server Room, Rack 2, 5Windows 2003 Advanced Server, Mail Server
Step 1 Unpack the ARMC/2 Card (and check jumper settings), Continued JP12 Diagnostic and Recovery Mode Jumper This jumper is primarily used to recov
Appendix H Tree Structure and Description of CD Contents ARMC/2 CD ARMC/2 CD Image CD Contents The ARMC/2 CD contains many files that help you
Cont’d ARMC/2 CD, Continued File Location Description ARMC2RMseek.exe CDROM\RemoteTools\Win32 ARMC/2 DHCP IP locator program G520-sdr.bin G520-SP.bi
Appendix I GtkRConsoleARMC2 for Linux Installation If you are using a Linux client system to connect to the ARMC/2 card, you can run the gtkRConso
Notes Index 145
Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued J5 IPMB (Intelligent Platform Management Bus) If your mothe
Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued J9 ARMC/2 Feature Connector This feature connector is prima
Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued JP4 and JP5 Chassis/Motherboard Power Switch JP4 and JP5 ca
Step 4 Confirm the Motherboard’s BIOS Settings Power on the motherboard and enter the BIOS. Using the following table, confirm that your motherboard’
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Step 5 Install the Operating System and ARMC/2 Drivers, Continued Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems Microsof
Step 5 Install the Operating System and ARMC/2 Drivers, Continued Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continue
Step 5 Install the Operating System and ARMC/2 Drivers, Continued Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continue
Step 6 Install the Acer ARMC/2 Windows Software Components Acer ARMC/2 Windows Software Components is a collection of ARMC/2 host-side and remote ac
Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Follow the steps outlined in the following table to install the Acer ARMC/2 Win
Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Step Description 3 The Acer ARMC/2 Windows Host Component setup window opens.
Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Step Description 6 The Install Program window opens. Left click the Install but
Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Step Description 8 The installation is complete. Left click the Finish button.
Step 7 Setup Your Client Internet Browser, Continued Step Description 3 The Settings window opens. Left click the Every visit to the page button or A
Step 7 Setup Your Client Internet Browser, Continued Step Description 5 The Security Settings window opens. Left click the Enable button under the Do
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Step 7 Setup Your Client Internet Browser, Continued Step Description 7 You are prompted with a Warning window. Left click the Yes button to accept
Step 8 Connect to the ARMC/2 from a Client System In order to connect to the ARMC/2 card, you must access the ARMC/2 from another system on the same
Step 8 Connect to the ARMC/2 from a Client System, Continued Step Description 3 Type in your Network Name. In this example, Your Network Name is the
Step 8 Connect to the ARMC/2 from a Client System, Continued Step Description 5 The name and IP range of the ARMC/2 will display in the Selected IP
Step 8 Connect to the ARMC/2 from a Client System, Continued Step Description 7 In this example, the ARMC/2 card’s IP address is 172.16.2.243. Doubl
Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model The following table is a pictorial description of how to load an
Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model, Continued Step Description 3 Insert the ARMC/2 and browse to it
Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model, Continued Step Description 5 Left click the Upload button. 6
Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model Continued Step Description 8 Left click the Upload button. 9
Chapter 3 Locating Your ARMC/2 Card Overview The Acer ARMC family of server and system remote management cards can be accessed from anywhere on yo
Quick Launch Icons... 41 Session Informat
Locating Your ARMC/2 Card, Continued Step Description 2 Left click on the Next button when you see this screen. 3 Type in your Network Name. In
Locating Your ARMC/2 Card, Continued Step Description 4 The name and IP range of the ARMC/2 will display in the right field. Place a check in the bo
Locating Your ARMC/2 Card, Continued Step Description 6 If the IP range is correct, ARMC2RMseek Locator will locate the ARMC/2 card. It will list al
IP Address Range Type in a unique name for this IP range in the Network Name field. In this example, Your Network Name is the Network Name. Next,
IP Address Range, Continued Note: The Start and End IP addresses can be the same if you only wish to scan for one ARMC/2 card with that specific IP
IP Address Range, Continued If the IP range is correct, ARMC2RMseek Locator locates all ARMC/2 cards. It lists all ARMC/2 cards it has discovered. L
Note: To close the ARMC2RMseek Locator utility you must right click on the ARMC2RMseek Locator icon from the task bar and left click the Exit menu
Chapter 4 Using Your ARMC/2 ARMC/2 GUI Overview The ARMC/2 has a user-friendly Graphics User Interface (GUI) called the ARMC/2 GUI. It is design
ARMC/2 GUI Explained After you successfully log into your ARMC/2, you are greeted with the ARMC/2 GUI. Session Information Menu Bar Quick Lau
ARMC/2 GUI Explained, Continued Quick Launch Icons There is a quick launch icon section located on the upper area of the ARMC/2 GUI. It lists the
Network Configuration Tab... 118 Advanced Tab ...
Manage Group You can left click on the Manage menu item from the menu bar. The following table gives you a brief description of each menu item. Ea
Remote Console Remote Console is a subsection of the Manage group. The following table describes the information listed in this subsection in deta
Redirection The most powerful feature of your ARMC/2 is the ability to redirect the host system’s console. To redirect the host system’s console is
Redirection, Continued Setting up Internet Explorer, Continued Step Description 3 The Settings window opens. Left click the Every visit to the page
Redirection, Continued Setting up Internet Explorer, Continued Step Description 5 The Security Settings window opens. Left click the Enable button u
Redirection, Continued Setting up Internet Explorer, Continued Step Description 7 You are prompted with a Warning window. Left click the Yes button
Redirection, Continued Staring Redirection Follow the steps in the table below to begin Console Redirection: Step Description 1 Left click the Ma
Redirection, Continued Staring Redirection, Continued Step Description 3 The Authentication window opens. Type your Username and Password and click
Redirection, Continued Remote Console Shortcut Key Combinations The most powerful feature of your ARMC/2 is the ability to redirect the host system’
Redirection, Continued Console Redirection Window Dropdown Menu Item Description This dropdown menu contains the following dropdown menu items:
Technical Support Please contact your local Acer Authorized Reseller for technical support. Disclaimer This manual describes the operation of the A
Redirection, Continued Console Redirection Window, Continued Dropdown Menu Item Description This dropdown menu contains the following dropdown m
Redirection, Continued Console Redirection Window, Continued Dropdown Menu Item Description View This dropdown menu item contains the Toolbar menu
Redirection, Continued Console Redirection Toolbar The Console Redirection toolbar allows you to use Console Redirection more easily in full scree
Redirection, Continued Console Redirection Toolbar Toggle Buttons Icon Description When you see this icon, it means that the Console Redirection
Redirection, Continued Start CD-ROM Drive Redirection Note: You must be logged in as an administrator on the windows client to perform CD-ROM driv
Redirection, Continued Start CD-ROM Drive Redirection, Continued Note: For information on how to create a bootable CD, visit nero.com or roxio.com
Redirection, Continued Start CD-ROM Drive Redirection, Continued Step Description 3 If you used the Console Redirection toolbar to start the CD-ROM
Redirection, Continued Stop CD-ROM Drive Redirection There are a number of ways to stop CD-ROM Drive Redirection. See the following table: Method D
Redirection, Continued Stop CD-ROM Drive Redirection, Continued The Console Redirection status dialog box appears as it stops device redirection.
Redirection, Continued Start Floppy Drive Redirection Note: You must be logged in as an administrator on the windows client to perform CD-ROM driv
Optional Components The following component does not come with your ARMC/2 card. You must order this component separately. • Power cable FCC Cla
Redirection, Continued Start Floppy Drive Redirection, Continued Once you open the Floppy Redirection Dialog Box, follow the steps below: Step Desc
Redirection, Continued Start Floppy Drive Redirection, Continued Step Description 3 If you used the Console Redirection toolbar to start the Floppy
Redirection, Continued Stop Floppy Drive Redirection There are a number of ways to stop Floppy Redirection. See the following table: Method Descrip
Redirection, Continued Stop Floppy Drive Redirection, Continued The Console Redirection status dialog box appears as it stops device redirection.
Redirection, Continued ARMC2 Floppy Image Creator Creating a Floppy Image Follow the steps in the table below to create a floppy image to use during
Redirection, Continued Creating a Floppy Image, Continued Step Description 3 Select the floppy drive that you want to create the floppy image from.
Redirection, Continued Creating a Floppy Image, Continued Step Description 5 Once the floppy image is created, a confirmation dialog box opens. Lef
Redirection, Continued Transferring a Floppy Image to a Floppy Disk Follow the steps in the table below to transfer a floppy image to a floppy disk.
Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step Description 3 Left click the Browse button to locate the floppy
Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step Description 5 Left click the Start button to begin the image tra
Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step Description 7 Once the floppy image is transferred, a confirmat
Redirection, Continued Follow the steps in the table below to stop Console Redirection: Step Description 1 Left click the Console Redirection dropd
Remote Power Control The Control Host Power dialog box is a subsection of the Manage group. The Control Host Power allows you to reset, power off,
Upgrade Firmware The Upgrade Firmware Wizard dialog box is a subsection of the Manage group. The Upgrade Firmware Wizard will help you upgrade you
Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware Follow the steps in the table below to update your ARMC/2’s firmware: Step Description
Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description 3 Left click the Browse button to locate the firmware (*.IMA
Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description 5 Left click the Upload button to go to the next step. 6
Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description 7 Once it verifies the image, the following dialog box appe
Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description 10 When you see this screen, it means that the firmware ima
Reset ARMC/2 The Reset ARMC/2 menu item is a subsection of the Manage group. The Reset ARMC/2 is used to reset your ARMC/2 card. Follow the step
Chapter 1 Introduction Features Feature Description Key Feature • 100% out-of-band • 100% operating system independent Soft Processor • provid
Reset ARMC/2, Continued Step Description 3 The ARMC/2 card resets itself. You are prompted to close Internet Explorer and log back into the ARMC/2 c
Configure Group You can left click on the Configure menu item from the menu bar. The following table gives you a brief description of each menu it
Users The Users screen is a subsection of the Configure group. This page allows you to configure the administrators who have access to the ARMC/2.
Users, Continued Adding Users Follow the steps in the table below to add an account: Step Description 1 Left click the Add button. 2 Enter a us
Users, Continued Removing Users Follow the steps in the table below to remove an account: Step Description 1 Left click an account from the Userna
Users, Continued Viewing and Editing Users Follow the steps in the table below to view and edit an account’s access rights and properties: Step Des
Network Left click the Network menu item to configure the Network parameters of the ARMC/2. The Network Settings dialog box opens: The followin
Network, Continued Item Description Use the following IP address This option allows you to configure the ARMC/2’s IP address with a static IP. The
Firewall Left click the Firewall menu item to configure the IP access parameters of the ARMC/2. The Firewall Settings dialog box opens. Here you c
Firewall, Continued Once you left click the Add button on either the Blocked Sites or Trusted Sites, the following dialog box opens. Item Descript
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