Acer Aspire 5910 Notebook ComputerService Guide
2 Chapter 1AudioT One speaker grill with L/R stereo speakersT One subwoofer supporting low-frequency effectsT Two built-in stereo microphones supports
92 Appendix BGames and Software Compatibility Tests Item SpecificationGames Blizzardq Blizzard WarCraft III (CD-04-062)q Blizzard WarCraft III - Froze
Appendix C 1 93This section provides technical specifications for the system hardware components. ProcessorItemIntel Core 2 Duo Processor NumberT
94 Chapter 1 Memory Population Options The following table lists possible system memory configurations. You may combine DIMMs of various capacities t
Chapter 1 95 Video InterfaceItem SpecificationGraphics controller ATI Mobility Radeon X2300 HDPackage Micro-FCBGA 465-pinVideo memory 256 MBMemory bus
96 Chapter 1 LAN ControllerItem SpecificationLAN controller Broadcom NetLink BCM5787 Gigabit Ethernet Controller with PCI ExpressData link protocolsT
Chapter 1 97 ModemItem SpecificationData modem data baud rate (bps) 56KSupports modem protocol V.90/V.92 WWDAAModem connector type RJ-11Modem connec
98 Chapter 1 Hard Disk DriveSpecificationCapacity80 GB 120 GB 160Provider Seagate Toshiba SeagateModelPart number ST980811AS MK1237GSX ST9160821ASFor
Chapter 1 99 Optical Disc DriveItem SpecificationProvider HLDS Sony PioneerModel GSA-T20N AD-7560A DVR-K17RSDrive type Internal Slim DVD/CD writerData
100 Chapter 1 LCD InverterItem SpecificationVendor & model name Darfon/V189-301GPBrightness conditions N/AInput voltage (V) 9~21Input current (mA)
Chapter 1 101Power ManagementItem SpecificationPower management standard ACPI 1.0b/2.0/3.0System power management statesT Mechanical Off (G3) – All sy
Chapter 1 3T Left panel portst Kensington lockt Ethernet (RJ-45)t DVI-Dt VGA (external monitor)t S-video/TV-outt USB 2.0 (2x)t
102 Chapter 1Acer Aspire 5910 SG.book Page 102 Tuesday, May 29, 2007 11:40 AM
Index 103AAcer Arcade key 6Acer disc-to-disc recovery 15Acer MediaTouch keyscable connector 82location 6Acer OrbiCam cameralocation 5Acer QuicCharge 3
104 Indexdisplaycompatibility test 89controller specifications 95features 1LCD panel 5S-Video/TV-out port 7VGA port 7video memory 15DVI-D port 7Eeasy-
Index 105LCD module disassemblyCCD board 60flowchart 55inverter board 58LCD bezel 56LCD brackets 59LCD hinges 59LCD panel 57LCD-CCD cable 58microphone
106 Indexprocessorpower management 101removing 35socket location 83QQuiet Boot 15RRTC batteryBIOS error 11location 82SS4 state 101south bridge 82speak
Index 107Uundetermined problems 79upper caseremoving 42USB 2.0 portscompatibility tests 89front 7right 7USB boardcable connector 82removing 51user pas
4 Chapter 1SoftwareT Operating system optionst Windows Vista™ Ultimatet Windows Vista Home Premiumt Windows Vista Home Basict Linpus L
Chapter 1 5Aspire TourThis section is a virtual tour of your Aspire notebook’s interior and exterior components.Open Front ViewNumber Icon Item Descri
6 Chapter 1Close Front ViewNumber Icon Item Description11 Touchpad Touch-sensitive pointing device which functions like a computer mouse.12 Acer Media
Chapter 1 7Left ViewRight View* Item location varies depending on the drive model.Number Icon Item Description1 Kensington lock hatchAccepts a Kensing
8 Chapter 1Rear ViewBase ViewNumber Icon Item Description1 AC power indicator Lights up blue when the AC adapter is connected to the DC-in jack (AC po
Chapter 1 9Status IndicatorsThe computer has several status indicators for monitoring various system components and functions. Number Icon Indicator
10 Chapter 1Easy-launch KeysOn the left and right side of the keyboard are special keys for launching commonly-used programs. * These keys are user-
Chapter 2 11Phoenix TrustedCore Setup Utility Phoenix TrustedCore Setup Utility is a hardware configuration program built into your system's Basi
IIRevision HistoryRefer to the table below for the updates made on this version of the Aspire 5910 Notebook Computer Service Guide.Date Chapter Update
12 Chapter 1Accessing the Setup Utility1. Turn on the computer. If the computer is already turned on, save your data and close all open applications,
Chapter 1 13Navigating Through the Setup UtilityUse the keys listed in the legend bar on the bottom of the Setup screen to work your way through the v
14 Chapter 1Setup Utility MenusThe PhoenixBIOS Setup Utility has five menus for configuring the various system functions. These include:• Information•
Chapter 1 15MainThe Main menu screen allows you to configure the basic system settings and view the memory allocations.Field Description ValueSystem T
16 Chapter 1SecurityThe Security menu screen displays system passwords options to help safeguard and protect your computer from unauthorized use.Field
Chapter 1 17Setting a system password Note the following before you define a system password:• The maximum length of password contains eight alphanume
18 Chapter 1To change a system password:1. Press or to highlight an enabled password field, then press Enter. The password box appears.2. Type th
Chapter 1 195. Peel off the black tape near the DIMM slot to expose the SW1 dip switch.6. Locate the SW1 dip switch (G55). 7. Position the SWI dip swi
20 Chapter 1ExitThe Exit menu displays the several options on how to quit from the Setup Utility. Select any of the exit optionsthen press Enter.Optio
Chapter 1 21BIOS Flash UtilityThe BIOS flash memory update is required under the following conditions:T When there are new versions of system programs
IIICopyrightCopyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto
22 Chapter 1Launch Manager Launch Manager allows users to configure three of the easy-launch keys—Acer Empowering, Web browser, and Mail. To configur
Chapter 3 23This chapter provides step-by-step instructions on how to disassemble the notebook computer for maintenance and troubleshooting purposes.D
24 Chapter 1System Screw ListListed below are the screw types used in this system, plus their corresponding part numbers.NOTE: The screws for the dif
Chapter 1 25External Modules DisassemblyExternal Modules Disassembly FlowchartScrew Type Part NumberA M2 x L8 BZN+NYLOK 86.00D75.220B M2 x L4 BZN 86.0
26 Chapter 1Removing the SD Dummy Card1. Push against the card, as if you were pushing it further into the slot, letting the card spring out. 2. Pull
Chapter 1 272. Pull the ExpressCard/54 dummy card out of its slot.Removing the Battery Pack 1. Turn the unit over with the base facing upward. 2. Sli
28 Chapter 14. Remove the battery pack from its bay.Removing the Lower Case Cover 1. Remove the screws securing the lower case cover. 2. Pry the lowe
Chapter 1 29Removing the Memory Modules 1. Push out the latches on both sides of the exterior DIMM slot (DM1). 2. Remove the memory module from i
30 Chapter 12. Disconnect the antennas from the WLAN board, then move them away from the board. 3. Remove the screws securing the WLAN board. 4. Remov
Chapter 1 31Removing and Dismantling the HDD Assembly 1. Partly peel off the mylar tape (1) and use it to pull the HDD assembly from its connector (
IVConventionsThe following textual conventions are used in this service guide.SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives
32 Chapter 14. Remove the HDD module from its shielding. Removing and Dismantling the ODD Assembly 1. Remove the screw securing the ODD assembly to
Chapter 1 333. Detach the ODD bracket by removing the screws that secure it to the ODD module.Removing the Cooling Fan 1. Disconnect the fan
34 Chapter 13. Remove the fan from the main unit. Removing the Heat Sink 1. Remove the screws securing the heat sink (Discrete model). 2. Careful
Chapter 1 35Removing the Processor 1. Use a flat screwdriver to turn the processor socket lock to the counter-clockwise to the unlock position (n
36 Chapter 1Removing the VGA Board 1. Remove the screws securing the VGA board to the system board.2. Hold the VGA board by its edges and pull it
Chapter 1 37Main Unit Disassembly IMPORTANT: To prevent from scratching or damaging the LCD panel, cover it with a protective film before disassem
38 Chapter 1Removing the Keyboard 1. Use a flat plastic screwdriver to push the six tabs securing the keyboard to the upper case (U-case).2. Pry
Chapter 1 39Removing the Middle Cover 1. Open the LCD panel completely to facilitate the easy removal of the middle cover. 2. Use a plastic flat
40 Chapter 12. Disconnect the LCD and internal microphone cables from their system board connectors (LCD1, INTMIC1).3. Close the computer lid and turn
Chapter 1 417. Detach the LCD module from the main unit. Proceed to page 55 for instructions on how to disassemble the LCD module. Removing the Power
VService Guide CoverageThis Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's &quo
42 Chapter 13. Remove the power board from the upper case. Removing the Upper Case 1. Disconnect the following system cables from their connecto
Chapter 1 43t Power FPC cable (PWRCN1)t Launch board cable (LAUNCHCN1)t Touchpad cable (TPAD1)t Media FPC cable (MEDIA1)Acer Aspire 59
44 Chapter 12. Turn the unit over to the base side. 3. Remove the lower case screws securing the upper case. 4. Turn the unit over again and remove th
Chapter 1 45Removing the Power FPC CableT Remove the power FPC cable from the upper case.Removing the Speaker 1. Remove the screws securing the sp
46 Chapter 1Removing the E-key Board 1. Disconnect the E-key board cable (E_KEY1).2. Remove the screws securing the E-key board. 3. Remove the
Chapter 1 47Removing the Launch Board 1. Remove the screws securing the launch board. 2. Remove the launch board from the upper case.Removing th
48 Chapter 12. Detach the touchpad FPC cable from the upper case adhesive tape. 3. Remove the touchpad board bracket from the upper case. 4. Disconnec
Chapter 1 495. Carefully pry loose the touchpad board from the upper case to detach it.CAUTION: The touchpad board is glued to the upper case. Remove
50 Chapter 13. Remove the screws securing the modem board. 4. Remove the modem board from its card reader board connector (MDC1), then disconnect the
Chapter 1 51Removing the Subwoofer 1. Disconnect the subwoofer cable from its system board connector (SPKR2). 2. Remove the subwoofer from the lo
VIAcer Aspire 5910 SG.book Page VI Tuesday, May 29, 2007 11:40 AM
52 Chapter 12. Disconnect the USB FPC cable from the its USB board connector.3. Remove the screw securing the USB board. 4. Remove the USB board fro
Chapter 1 53Removing the System Board 1. Disconnect the DC-in cable from its system board connector (DC1).2. Remove the screws securing the system b
54 Chapter 1Removing the Card Reader Board 1. Remove the screw securing the card reader board to the system board. 2. Turn the system board over,
Chapter 1 55LCD Module Disassembly LCD Module Disassembly Flowchart Screw Type Part NumberD M2 x L4 BZN+NYLOK 86.00E13.524F M2 x L3 BZN+NYLOK 86
56 Chapter 1Removing the LCD Bezel 1. Remove the rubber pads securing the LCD bezel screws.2. Remove the screws securing the LCD bezel.3. Caref
Chapter 1 57Removing the LCD Panel 1. Remove the screws securing the LCD panel.2. Disconnect the CCD board cable. 3. Remove the LCD panel from it
58 Chapter 1Removing the Inverter Board T Disconnect the 2P and inverter cables from the inverter board. Removing the LCD-CCD Cable 1. Peel
Chapter 1 59Removing the LCD Panel Brackets T Remove the screws securing the LCD panel brackets.Removing the LCD Module Hinges 1. Remove th
60 Chapter 1Removing the CCD Board T Remove the CCD board from the LCD chassis. Removing the Microphones 1. Peel off the aluminum foil ta
Chapter 1 61Removing the WLAN Antennas 1. Peel off the aluminum foil tabs securing the WLAN antennas.2. Remove the screw securing the left antenna
VIITable of ContentsSystem Tour 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62 Chapter 1Acer Aspire 5910 SG.book Page 62 Tuesday, May 29, 2007 11:40 AM
Chapter 4 63This chapter provides instructions on how to troubleshoot system hardware problems. If the problem can’t be resolved using the procedures
64 Chapter 1System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-
Chapter 1 65Memory CheckMemory errors might stop system operations, display error messages, or cause the system to hang up.Make sure that the DIMM is
66 Chapter 1Check the Battery Pack Check the battery pack via the OS control and by checking the actual battery pack. Using the OS control:1. Open th
Chapter 1 67POST Error IndicatorsWhen POST detects a system failure, it either displays a POST error message, or emits a series of beep codes. POST Er
68 Chapter 1Error Message ListError Message FRU/Action in SequenceFailure Fixed Disk Reconnect the hard disk drive to its connector.Run the Setup Util
Chapter 1 69System Error – No BeepDMA Test Failed DIMMSystem boardSoftware NMI Failed DIMMSystem boardFail-Safe Timer NMI Failed DIMMSystem boardDevic
70 Chapter 1POST Beep CodesNo beep, power indicator turns on, the LCD screen is blank, but you can view POST when connected to an external CRT. Reconn
Chapter 1 712Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus2Fh Enable cache before system BIOS shadow30h 1-4-1-1 RAM failure on da
VIIITable of ContentsRemoving the Touchpad Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Removing the Modem Board
72 Chapter 16Eh Display possible high address for UMB recovery70h Display error messages72h Check for configuration errors76h Check for keyboard error
Chapter 1 73AAh Scan for F2 key strokeACh Enter SETUPAEh Clear Boot flagB0h Check for errorsB2h POST done—prepare to boot operating systemB4h 1 One sh
74 Chapter 1F0h Initialize interrupt vectorsF1h Initialize Run Time ClockF2h Initialize videoF3h Initialize System Management ModeF4h 1 Output one bee
Chapter 1 75Index of Symptom-to-FRU Error MessageNOTE: If the symptom or error for your problem condition is not listed in this section, refer to the
76 Chapter 1Memory-related SymptomAudio-related SymptomsPower Management-related Symptoms Symptom / Error Action in SequenceMemory count (size) appear
Chapter 1 77I/O-related Symptoms Symptom / Error Action in SequenceSystem configuration values does not match the installed devices. Run the Setup Ut
78 Chapter 1Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
Chapter 1 79Undetermined ProblemsUndetermined problems are those for which diagnostic tests cannot identify the cause. This may be a failure to detemi
80 Chapter 1Online Support InformationThis section describes online technical support services available to help you repair your Aspire notebook.If yo
Chapter 5 81System Block Diagram System Block Diagram and Board LayoutChapter 5Acer Aspire 5910 SG.book Page 81 Tuesday, May 29, 2007 11:40 AM
Chapter 1 1FeaturesYour Aspire 5910 is part of the Acer Gemstone line of notebook computers. It provides superior computing performance and excellent
82 Chapter 1System Board LayoutThis section shows the top and bottom layout of the Aspire 5910 system board. Top View Item Code Description Item Code
Chapter 1 83Bottom ViewItem Code Description Item Code Description1 FAN1 Fan cable connector 7 DMI soDIMM slots2 MXM1 VGA board slot 8 MINI1 WLAN boar
84 Chapter 1System SwitchIf you have enabled the Password on Boot field and you forget the supervisor password, you will not be able to boot up the co
Appendix A 85This chapter provides features summary for each of the four Acer 5910 Series computer model configurations.Model ASystem Internal Part Nu
86 Chapter 1Model BSystem Internal Part Number: 91.4V301.002GDC Level Part Number: DC.4V301.001System Board Internal Part Number: 55.4V301.001G Compon
Chapter 1 87Model CSystem Internal Part Number: 91.4V301.003GDC Level Part Number: DC.4V301.001System Board Internal Part Number: 55.4V301.001G Compon
88 Chapter 1Model DSystem Internal Part Number: S2.AGV0X.001DC Level Part Number: DC.4V301.001System Board Internal Part Number: 55.4V301.001G Compone
Appendix B 89This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested for bo
90 Appendix BUSB hub ATEN UH-204 4 -port USB hubIOGEAR 4-port USB hubCorega WLAN USB Stick-11 (CG-WLUSBST11)USB card reader PQI 6-in-1 Flash Card Read
Appendix B 91Secure Digital (SD) Apacer 128/256 MB SD card Transcend 256 MB SD card SanDisk 256 MB SD cardApacer 2 GB SD card (150x Hi-Speed)Kingmax 1
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