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Acer Aspire 5910 Notebook Computer
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the Acer CSD web site at http://csd.acer.com.tw
Acer Aspire 5910 SG.book Page I Tuesday, May 29, 2007 11:40 AM
Seitenansicht 0
1 2 3 4 5 6 ... 114 115

Inhaltsverzeichnis

Seite 1 - Service Guide

Acer Aspire 5910 Notebook ComputerService Guide

Seite 2 - Revision History

2 Chapter 1AudioT One speaker grill with L/R stereo speakersT One subwoofer supporting low-frequency effectsT Two built-in stereo microphones supports

Seite 3 - Disclaimer

92 Appendix BGames and Software Compatibility Tests Item SpecificationGames Blizzardq Blizzard WarCraft III (CD-04-062)q Blizzard WarCraft III - Froze

Seite 4 - Conventions

Appendix C 1 93This section provides technical specifications for the system hardware components. ProcessorItemIntel Core 2 Duo Processor NumberT

Seite 5 - FRU Information

94 Chapter 1 Memory Population Options The following table lists possible system memory configurations. You may combine DIMMs of various capacities t

Seite 6

Chapter 1 95 Video InterfaceItem SpecificationGraphics controller ATI Mobility Radeon X2300 HDPackage Micro-FCBGA 465-pinVideo memory 256 MBMemory bus

Seite 7 - Table of Contents

96 Chapter 1 LAN ControllerItem SpecificationLAN controller Broadcom NetLink BCM5787 Gigabit Ethernet Controller with PCI ExpressData link protocolsT

Seite 8

Chapter 1 97 ModemItem SpecificationData modem data baud rate (bps) 56KSupports modem protocol V.90/V.92 WWDAAModem connector type RJ-11Modem connec

Seite 9 - System Tour

98 Chapter 1 Hard Disk DriveSpecificationCapacity80 GB 120 GB 160Provider Seagate Toshiba SeagateModelPart number ST980811AS MK1237GSX ST9160821ASFor

Seite 10 - I/O interface

Chapter 1 99 Optical Disc DriveItem SpecificationProvider HLDS Sony PioneerModel GSA-T20N AD-7560A DVR-K17RSDrive type Internal Slim DVD/CD writerData

Seite 11 - Physical

100 Chapter 1 LCD InverterItem SpecificationVendor & model name Darfon/V189-301GPBrightness conditions N/AInput voltage (V) 9~21Input current (mA)

Seite 12 - Accessories

Chapter 1 101Power ManagementItem SpecificationPower management standard ACPI 1.0b/2.0/3.0System power management statesT Mechanical Off (G3) – All sy

Seite 13 - Aspire Tour

Chapter 1 3T Left panel portst Kensington lockt Ethernet (RJ-45)t DVI-Dt VGA (external monitor)t S-video/TV-outt USB 2.0 (2x)t

Seite 14 - Close Front View

102 Chapter 1Acer Aspire 5910 SG.book Page 102 Tuesday, May 29, 2007 11:40 AM

Seite 15 - Right View

Index 103AAcer Arcade key 6Acer disc-to-disc recovery 15Acer MediaTouch keyscable connector 82location 6Acer OrbiCam cameralocation 5Acer QuicCharge 3

Seite 16 - Base View

104 Indexdisplaycompatibility test 89controller specifications 95features 1LCD panel 5S-Video/TV-out port 7VGA port 7video memory 15DVI-D port 7Eeasy-

Seite 17 - Status Indicators

Index 105LCD module disassemblyCCD board 60flowchart 55inverter board 58LCD bezel 56LCD brackets 59LCD hinges 59LCD panel 57LCD-CCD cable 58microphone

Seite 18 - Easy-launch Keys

106 Indexprocessorpower management 101removing 35socket location 83QQuiet Boot 15RRTC batteryBIOS error 11location 82SS4 state 101south bridge 82speak

Seite 19 - System Utilities

Index 107Uundetermined problems 79upper caseremoving 42USB 2.0 portscompatibility tests 89front 7right 7USB boardcable connector 82removing 51user pas

Seite 20 - Accessing the Setup Utility

4 Chapter 1SoftwareT Operating system optionst Windows Vista™ Ultimatet Windows Vista Home Premiumt Windows Vista Home Basict Linpus L

Seite 21 - Key Function

Chapter 1 5Aspire TourThis section is a virtual tour of your Aspire notebook’s interior and exterior components.Open Front ViewNumber Icon Item Descri

Seite 22 - Setup Utility Menus

6 Chapter 1Close Front ViewNumber Icon Item Description11 Touchpad Touch-sensitive pointing device which functions like a computer mouse.12 Acer Media

Seite 23 - Field Description Value

Chapter 1 7Left ViewRight View* Item location varies depending on the drive model.Number Icon Item Description1 Kensington lock hatchAccepts a Kensing

Seite 24 - Security

8 Chapter 1Rear ViewBase ViewNumber Icon Item Description1 AC power indicator Lights up blue when the AC adapter is connected to the DC-in jack (AC po

Seite 25 - Setting a system password

Chapter 1 9Status IndicatorsThe computer has several status indicators for monitoring various system components and functions. Number Icon Indicator

Seite 26

10 Chapter 1Easy-launch KeysOn the left and right side of the keyboard are special keys for launching commonly-used programs. * These keys are user-

Seite 27

Chapter 2 11Phoenix TrustedCore Setup Utility Phoenix TrustedCore Setup Utility is a hardware configuration program built into your system's Basi

Seite 28 - Option Description

IIRevision HistoryRefer to the table below for the updates made on this version of the Aspire 5910 Notebook Computer Service Guide.Date Chapter Update

Seite 29 - BIOS Flash Utility

12 Chapter 1Accessing the Setup Utility1. Turn on the computer. If the computer is already turned on, save your data and close all open applications,

Seite 30 - Launch Manager

Chapter 1 13Navigating Through the Setup UtilityUse the keys listed in the legend bar on the bottom of the Setup screen to work your way through the v

Seite 31 - System Disassembly

14 Chapter 1Setup Utility MenusThe PhoenixBIOS Setup Utility has five menus for configuring the various system functions. These include:• Information•

Seite 32 - Pre-disassembly Procedure

Chapter 1 15MainThe Main menu screen allows you to configure the basic system settings and view the memory allocations.Field Description ValueSystem T

Seite 33 - External Modules Disassembly

16 Chapter 1SecurityThe Security menu screen displays system passwords options to help safeguard and protect your computer from unauthorized use.Field

Seite 34 - Removing the SD Dummy Card

Chapter 1 17Setting a system password Note the following before you define a system password:• The maximum length of password contains eight alphanume

Seite 35 - Removing the Battery Pack

18 Chapter 1To change a system password:1. Press or to highlight an enabled password field, then press Enter. The password box appears.2. Type th

Seite 36

Chapter 1 195. Peel off the black tape near the DIMM slot to expose the SW1 dip switch.6. Locate the SW1 dip switch (G55). 7. Position the SWI dip swi

Seite 37 - Chapter 1 29

20 Chapter 1ExitThe Exit menu displays the several options on how to quit from the Setup Utility. Select any of the exit optionsthen press Enter.Optio

Seite 38 - 30 Chapter 1

Chapter 1 21BIOS Flash UtilityThe BIOS flash memory update is required under the following conditions:T When there are new versions of system programs

Seite 39 - Chapter 1 31

IIICopyrightCopyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

Seite 40 - 32 Chapter 1

22 Chapter 1Launch Manager Launch Manager allows users to configure three of the easy-launch keys—Acer Empowering, Web browser, and Mail. To configur

Seite 41

Chapter 3 23This chapter provides step-by-step instructions on how to disassemble the notebook computer for maintenance and troubleshooting purposes.D

Seite 42 - Removing the Heat Sink

24 Chapter 1System Screw ListListed below are the screw types used in this system, plus their corresponding part numbers.NOTE: The screws for the dif

Seite 43 - Removing the Processor

Chapter 1 25External Modules DisassemblyExternal Modules Disassembly FlowchartScrew Type Part NumberA M2 x L8 BZN+NYLOK 86.00D75.220B M2 x L4 BZN 86.0

Seite 44 - Removing the VGA Board

26 Chapter 1Removing the SD Dummy Card1. Push against the card, as if you were pushing it further into the slot, letting the card spring out. 2. Pull

Seite 45 - Main Unit Disassembly

Chapter 1 272. Pull the ExpressCard/54 dummy card out of its slot.Removing the Battery Pack 1. Turn the unit over with the base facing upward. 2. Sli

Seite 46 - Removing the Keyboard

28 Chapter 14. Remove the battery pack from its bay.Removing the Lower Case Cover 1. Remove the screws securing the lower case cover. 2. Pry the lowe

Seite 47

Chapter 1 29Removing the Memory Modules 1. Push out the latches on both sides of the exterior DIMM slot (DM1). 2. Remove the memory module from i

Seite 48

30 Chapter 12. Disconnect the antennas from the WLAN board, then move them away from the board. 3. Remove the screws securing the WLAN board. 4. Remov

Seite 49

Chapter 1 31Removing and Dismantling the HDD Assembly 1. Partly peel off the mylar tape (1) and use it to pull the HDD assembly from its connector (

Seite 50 - Removing the Upper Case

IVConventionsThe following textual conventions are used in this service guide.SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives

Seite 51 - Chapter 1 43

32 Chapter 14. Remove the HDD module from its shielding. Removing and Dismantling the ODD Assembly 1. Remove the screw securing the ODD assembly to

Seite 52

Chapter 1 333. Detach the ODD bracket by removing the screws that secure it to the ODD module.Removing the Cooling Fan 1. Disconnect the fan

Seite 53 - Removing the Speaker

34 Chapter 13. Remove the fan from the main unit. Removing the Heat Sink 1. Remove the screws securing the heat sink (Discrete model). 2. Careful

Seite 54 - 46 Chapter 1

Chapter 1 35Removing the Processor 1. Use a flat screwdriver to turn the processor socket lock to the counter-clockwise to the unlock position (n

Seite 55

36 Chapter 1Removing the VGA Board 1. Remove the screws securing the VGA board to the system board.2. Hold the VGA board by its edges and pull it

Seite 56 - 48 Chapter 1

Chapter 1 37Main Unit Disassembly IMPORTANT: To prevent from scratching or damaging the LCD panel, cover it with a protective film before disassem

Seite 57 - Removing the Modem Board

38 Chapter 1Removing the Keyboard 1. Use a flat plastic screwdriver to push the six tabs securing the keyboard to the upper case (U-case).2. Pry

Seite 58

Chapter 1 39Removing the Middle Cover 1. Open the LCD panel completely to facilitate the easy removal of the middle cover. 2. Use a plastic flat

Seite 59 - Removing the USB Board

40 Chapter 12. Disconnect the LCD and internal microphone cables from their system board connectors (LCD1, INTMIC1).3. Close the computer lid and turn

Seite 60 - 52 Chapter 1

Chapter 1 417. Detach the LCD module from the main unit. Proceed to page 55 for instructions on how to disassemble the LCD module. Removing the Power

Seite 61 - Removing the System Board

VService Guide CoverageThis Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's &quo

Seite 62 - Removing the DC-in Jack

42 Chapter 13. Remove the power board from the upper case. Removing the Upper Case 1. Disconnect the following system cables from their connecto

Seite 63 - LCD Module Disassembly

Chapter 1 43t Power FPC cable (PWRCN1)t Launch board cable (LAUNCHCN1)t Touchpad cable (TPAD1)t Media FPC cable (MEDIA1)Acer Aspire 59

Seite 64 - 56 Chapter 1

44 Chapter 12. Turn the unit over to the base side. 3. Remove the lower case screws securing the upper case. 4. Turn the unit over again and remove th

Seite 65 - Removing the LCD Panel

Chapter 1 45Removing the Power FPC CableT Remove the power FPC cable from the upper case.Removing the Speaker 1. Remove the screws securing the sp

Seite 66 - 58 Chapter 1

46 Chapter 1Removing the E-key Board 1. Disconnect the E-key board cable (E_KEY1).2. Remove the screws securing the E-key board. 3. Remove the

Seite 67

Chapter 1 47Removing the Launch Board 1. Remove the screws securing the launch board. 2. Remove the launch board from the upper case.Removing th

Seite 68 - 60 Chapter 1

48 Chapter 12. Detach the touchpad FPC cable from the upper case adhesive tape. 3. Remove the touchpad board bracket from the upper case. 4. Disconnec

Seite 69 - Chapter 1 61

Chapter 1 495. Carefully pry loose the touchpad board from the upper case to detach it.CAUTION: The touchpad board is glued to the upper case. Remove

Seite 70 - 62 Chapter 1

50 Chapter 13. Remove the screws securing the modem board. 4. Remove the modem board from its card reader board connector (MDC1), then disconnect the

Seite 71 - System Troubleshooting

Chapter 1 51Removing the Subwoofer 1. Disconnect the subwoofer cable from its system board connector (SPKR2). 2. Remove the subwoofer from the lo

Seite 72 - System Check Procedures

VIAcer Aspire 5910 SG.book Page VI Tuesday, May 29, 2007 11:40 AM

Seite 73 - Power System Check

52 Chapter 12. Disconnect the USB FPC cable from the its USB board connector.3. Remove the screw securing the USB board. 4. Remove the USB board fro

Seite 74 - Touchpad Check

Chapter 1 53Removing the System Board 1. Disconnect the DC-in cable from its system board connector (DC1).2. Remove the screws securing the system b

Seite 75 - POST Error Indicators

54 Chapter 1Removing the Card Reader Board 1. Remove the screw securing the card reader board to the system board. 2. Turn the system board over,

Seite 76 - Error Message List

Chapter 1 55LCD Module Disassembly LCD Module Disassembly Flowchart Screw Type Part NumberD M2 x L4 BZN+NYLOK 86.00E13.524F M2 x L3 BZN+NYLOK 86

Seite 77 - System Error – No Beep

56 Chapter 1Removing the LCD Bezel 1. Remove the rubber pads securing the LCD bezel screws.2. Remove the screws securing the LCD bezel.3. Caref

Seite 78 - POST Beep Codes

Chapter 1 57Removing the LCD Panel 1. Remove the screws securing the LCD panel.2. Disconnect the CCD board cable. 3. Remove the LCD panel from it

Seite 79

58 Chapter 1Removing the Inverter Board T Disconnect the 2P and inverter cables from the inverter board. Removing the LCD-CCD Cable 1. Peel

Seite 80

Chapter 1 59Removing the LCD Panel Brackets T Remove the screws securing the LCD panel brackets.Removing the LCD Module Hinges 1. Remove th

Seite 81

60 Chapter 1Removing the CCD Board T Remove the CCD board from the LCD chassis. Removing the Microphones 1. Peel off the aluminum foil ta

Seite 82

Chapter 1 61Removing the WLAN Antennas 1. Peel off the aluminum foil tabs securing the WLAN antennas.2. Remove the screw securing the left antenna

Seite 83 - Power-related Symptoms

VIITable of ContentsSystem Tour 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 84 - Audio-related Symptoms

62 Chapter 1Acer Aspire 5910 SG.book Page 62 Tuesday, May 29, 2007 11:40 AM

Seite 85 - I/O-related Symptoms

Chapter 4 63This chapter provides instructions on how to troubleshoot system hardware problems. If the problem can’t be resolved using the procedures

Seite 86 - Intermittent Problems

64 Chapter 1System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Seite 87 - Undetermined Problems

Chapter 1 65Memory CheckMemory errors might stop system operations, display error messages, or cause the system to hang up.Make sure that the DIMM is

Seite 88 - Online Support Information

66 Chapter 1Check the Battery Pack Check the battery pack via the OS control and by checking the actual battery pack. Using the OS control:1. Open th

Seite 89 - Chapter 5

Chapter 1 67POST Error IndicatorsWhen POST detects a system failure, it either displays a POST error message, or emits a series of beep codes. POST Er

Seite 90 - System Board Layout

68 Chapter 1Error Message ListError Message FRU/Action in SequenceFailure Fixed Disk Reconnect the hard disk drive to its connector.Run the Setup Util

Seite 91 - Bottom View

Chapter 1 69System Error – No BeepDMA Test Failed DIMMSystem boardSoftware NMI Failed DIMMSystem boardFail-Safe Timer NMI Failed DIMMSystem boardDevic

Seite 92 - System Switch

70 Chapter 1POST Beep CodesNo beep, power indicator turns on, the LCD screen is blank, but you can view POST when connected to an external CRT. Reconn

Seite 93 - Appendix A

Chapter 1 712Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus2Fh Enable cache before system BIOS shadow30h 1-4-1-1 RAM failure on da

Seite 94

VIIITable of ContentsRemoving the Touchpad Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Removing the Modem Board

Seite 95

72 Chapter 16Eh Display possible high address for UMB recovery70h Display error messages72h Check for configuration errors76h Check for keyboard error

Seite 96

Chapter 1 73AAh Scan for F2 key strokeACh Enter SETUPAEh Clear Boot flagB0h Check for errorsB2h POST done—prepare to boot operating systemB4h 1 One sh

Seite 97 - Test Compatible Components

74 Chapter 1F0h Initialize interrupt vectorsF1h Initialize Run Time ClockF2h Initialize videoF3h Initialize System Management ModeF4h 1 Output one bee

Seite 98 - Hardware Compatibility Tests

Chapter 1 75Index of Symptom-to-FRU Error MessageNOTE: If the symptom or error for your problem condition is not listed in this section, refer to the

Seite 99 - Appendix B 91

76 Chapter 1Memory-related SymptomAudio-related SymptomsPower Management-related Symptoms Symptom / Error Action in SequenceMemory count (size) appear

Seite 100 - 92 Appendix B

Chapter 1 77I/O-related Symptoms Symptom / Error Action in SequenceSystem configuration values does not match the installed devices. Run the Setup Ut

Seite 101 - Technical Specifications

78 Chapter 1Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Seite 102 - Item Specification

Chapter 1 79Undetermined ProblemsUndetermined problems are those for which diagnostic tests cannot identify the cause. This may be a failure to detemi

Seite 103

80 Chapter 1Online Support InformationThis section describes online technical support services available to help you repair your Aspire notebook.If yo

Seite 104 - WLAN Module

Chapter 5 81System Block Diagram System Block Diagram and Board LayoutChapter 5Acer Aspire 5910 SG.book Page 81 Tuesday, May 29, 2007 11:40 AM

Seite 105

Chapter 1 1FeaturesYour Aspire 5910 is part of the Acer Gemstone line of notebook computers. It provides superior computing performance and excellent

Seite 106 - 80 GB 120 GB 160

82 Chapter 1System Board LayoutThis section shows the top and bottom layout of the Aspire 5910 system board. Top View Item Code Description Item Code

Seite 107 - CMO AUO Samsung

Chapter 1 83Bottom ViewItem Code Description Item Code Description1 FAN1 Fan cable connector 7 DMI soDIMM slots2 MXM1 VGA board slot 8 MINI1 WLAN boar

Seite 108

84 Chapter 1System SwitchIf you have enabled the Password on Boot field and you forget the supervisor password, you will not be able to boot up the co

Seite 109

Appendix A 85This chapter provides features summary for each of the four Acer 5910 Series computer model configurations.Model ASystem Internal Part Nu

Seite 110 - 102 Chapter 1

86 Chapter 1Model BSystem Internal Part Number: 91.4V301.002GDC Level Part Number: DC.4V301.001System Board Internal Part Number: 55.4V301.001G Compon

Seite 111 - Index 103

Chapter 1 87Model CSystem Internal Part Number: 91.4V301.003GDC Level Part Number: DC.4V301.001System Board Internal Part Number: 55.4V301.001G Compon

Seite 112 - 104 Index

88 Chapter 1Model DSystem Internal Part Number: S2.AGV0X.001DC Level Part Number: DC.4V301.001System Board Internal Part Number: 55.4V301.001G Compone

Seite 113 - Index 105

Appendix B 89This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested for bo

Seite 114 - 106 Index

90 Appendix BUSB hub ATEN UH-204 4 -port USB hubIOGEAR 4-port USB hubCorega WLAN USB Stick-11 (CG-WLUSBST11)USB card reader PQI 6-in-1 Flash Card Read

Seite 115 - Index 107

Appendix B 91Secure Digital (SD) Apacer 128/256 MB SD card Transcend 256 MB SD card SanDisk 256 MB SD cardApacer 2 GB SD card (150x Hi-Speed)Kingmax 1

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