EXTENSA 700/710 NotebookService GuideCSD Web: csd.acer.com.twEX700/710 Service CD Kit PART No. 6M.48469.001Service Guide files and updates are availab
1-8 EXTENSA 700/710 Service Guide3C6-3C9 Video DAC3C0-3CF Enhanced graphics adapter3E0-3E1 PCMCIA controller3E8-3EF COM33F0-3F7 Floppy disk controller
Chapter 1 1-9Onboard memory size 0MBDIMM socket number 2 sockets (2 banks)Supported memory size per DIMM 16/32/64Supported maximum memory size 128MB (
1-10 EXTENSA 700/710 Service GuideSRAM voltage 3.3V1st level cache control always enable2st level cache control always enableCache scheme control Fixe
Chapter 1 1-11Parallel PortItem SpecificationParallel port controller NS PC97338Number of parallel ports 1Location Rear sideConnector type 25-pin D-ty
1-12 EXTENSA 700/710 Service Guide16550 UART support YesFIR location Left sideSelectable serial port (by BIOS Setup) 2F8h, IRQ3, DisabledAudioItem Spe
Chapter 1 1-13Support modem protocol V.34 data modem, V.17 fax modem, voice/audio mode, and digital simultaneous voice and data (DSVD) operation over
1-14 EXTENSA 700/710 Service GuideDrive FormatCapacity (MB) 2160 3240 4090Bytes per sector 512 512 512Logical heads 16 16 16Logical sectors 63 63 63Dr
Chapter 1 1-15BatteryItem SpecificationVendor & model name Sony BTP-1431Battery Type Li-ionPack capacity (mAH) 3000Cell voltage (V) 3.6Number of b
1-16 EXTENSA 700/710 Service GuideDC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also respon
Chapter 1 1-17Optical SpecificationContrast ration 50 (typ) 100 (typ) 100 (typ)Brightness (cd/m2) 70 (typ) 70 (typ) 100 (typ)Brightness control keyboa
CopyrightCopyright * 1996 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stor
1-18 EXTENSA 700/710 Service GuideHold up time (ms; @115 Vac input, full load)8 (min)Over voltage protection (OVP, V)26Short circuit protection Output
Chapter 2 2-1BIOSThe flash Memory Update: The flash memory update is required for the following conditions:• New versions of system programs• New fe
2-2 EXTENSA 700/710 Service GuideMainFloppy Disk A:Selects the floppy disk drive type. Options: 1.44 MB, 3½” or Disabled.Boot Device Priority:Press En
Chapter 2 2-3LCD and an external display device if one is connected. Options: Auto or BothMic-In/Line-In:Sets the function of the microphon-in/line-in
2-4 EXTENSA 700/710 Service GuideAdvancedSerial Port:Enables or disabled the serial port. Options: Enabled or DisabledBase I/O address:Base I/O addres
Chapter 2 2-5SecurityUser Password isWhen set, this password protects the computer and this Setup Utility from unauthorized entry. When Password on bo
2-6 EXTENSA 700/710 Service GuidePower SavingHeuristic Power ManagementEnables or disables heuristic power management. See “Power Management Modes” on
Chapter 2 2-7Resume Time Sets the time the computer resumes at if Resume on Alarm is enabled.Format: HH:MM:SS (hour:minute:second) Wake On LAN: When e
2-8 EXTENSA 700/710 Service GuideGet Default ValuesResets all parameters to their factory-default values.Load Previous valueDisregards any changes mad
Chapter 2 2-9determined by the computer’s HPM unit, the display shuts off until you press a key or move the touchpad or external mouse. "Automati
Chapter 1 1-1OverviewThis computer was designed with the user in mind. Here are just a few of its many features:Performance• Intel Pentium® II proces
2-10 EXTENSA 700/710 Service Guide• The buzzer beeps• The Standby indicator lightsNote: Unstored data is lost when you turn off the computer power i
Chapter 2 2-11To exit Hibernation mode, press the power switch. The computer also resumes from Hibernation mode if the resume timer is set and matched
2-12 EXTENSA 700/710 Service GuideAdvanced Power ManagementThis computer supports the APM standard designed to further reduce power consumption. APM i
Chapter 2 2-13PhDISKThe PhDISK utility allows your computer to enter hibernation mode. Before entering hibernation mode, your computer saves all neces
2-14 EXTENSA 700/710 Service Guide700SG-2.fm Page 14 Monday, June 8, 1998 1:26 PM
Chapter 3 3-1This chapter contains procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemble the compu
3-2 EXTENSA 700/710 Service GuideHDDModuleCD-ROMModule orLS120, DVDMiddleCoverLCDHingeCoverBatteryCoverDIMMDoorMODEMDoorKeyboardUpperHeat SinkDIMMBoar
Chapter 3 3-3Installing MemoryDisassembling the DIMM module:1. To remove the DIMM module, remove the screw from the DIMM cover.2. Use a tweezers to
3-4 EXTENSA 700/710 Service GuideRemoving the Hard Disk Drive1. To remove the internal hard disk drive, remove the screw with a flat-bladed screwdriv
Chapter 3 3-5Removing the battery pack:1. To remove the battery pack, press the battery compartment cover latch and slide the cover out. 2. Pull out
1-2 EXTENSA 700/710 Service Guide• Sleek, smooth and stylish design• Full-sized keyboard• Wide and curved palm rest• Ergonomically-centered touchp
3-6 EXTENSA 700/710 Service GuideRemoving the keyboard1. Remove the hinge cover by sliding it out.2. Remove the middle cover by using a flat-bladed
Chapter 3 3-7Removing the Display Module1. Disconnect the LED cable from the main board at CN13.2. Remove the 2 screws of the LCD FPC cable.3. Disc
3-8 EXTENSA 700/710 Service GuideDisassembling the Upper CaseDisassembly procedure of the upper case:1. Remove the 11 screws from the upper case and
Chapter 3 3-96. To separate the left channel speaker from the upper case, release the speaker cable from it’s latch. Disassembling the CPU:1. Remove
3-10 EXTENSA 700/710 Service GuideDisassembling the lower case:1. Remove the main board from the lower case.2. Disconnect the DC-DC charger board fr
Chapter 3 3-11Disassembling the LCD:1. Remove the 5 screws on the display bezel.2. Pull out the LCD bezel carefully.3. Remove the internal micropho
3-12 EXTENSA 700/710 Service Guide700SG-3.fm Page 12 Monday, June 8, 1998 11:01 AM
Chapter 4 4-1Use the following procedure as a guide for computer problems.Note: The diagnostic tests are intended to test only Acer products. Non-Acer
4-2 EXTENSA 700/710 Service GuideDiskette Drive CheckoutDo the following to isolate the problem to a controller, driver, or diskette. A write-enabled,
Chapter 4 4-32. Replace the CD-ROM drive.3. Replace the IDE board.4. Replace the Main board.Keyboard or Auxiliary Input Device CheckoutRemove the e
Chapter 1 1-3System Status IndicatorsThe Power and Standby indicators are visible even when you close the display cover so you can see the status of t
4-4 EXTENSA 700/710 Service GuideMemory errors might stop system operations, show error messages on the screen, or hang the system.1. Boot from the d
Chapter 4 4-5Flash Memory Update:The flash Memory Update: The flash memory update is required for the following conditions:• New versions of system p
4-6 EXTENSA 700/710 Service Guide:If the voltage is not correct, replace the AC Adapter.If the voltage is within the range, do the following:• Replac
Chapter 4 4-71. Power off the computer.2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 7. See the following f
4-8 EXTENSA 700/710 Service GuideSymptom-to-Spare Part IndexThe symptom-to-Spare Part index lists the symptoms and errors and their possible causes. T
Chapter 4 4-90220Monitor type does not match CMOS - Run Setup1. Run “Load Setup Defaults” in BIOS Setup Utility.0230Shadow RAM Failed at offset: nnnn
4-10 EXTENSA 700/710 Service Guide02F5DMA Test Failed1. DIMM2. IMM (CPU board)3. Main board02F6Software NMI Failed1. DIMM2. IMM (CPU board)3. Ma
Chapter 4 4-11No beep, power-on indicator not on, and a blank LCD during POST1. Reseat LCD connectors2. LCD inverter ID3. LCD FPC cable4. LCD inve
4-12 EXTENSA 700/710 Service GuideIndicator-Related SymptomsSymptom / Error Spare Part / Action in SequenceIndicator incorrectly remains off or on, bu
Chapter 4 4-13Note: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”.Intermittent ProblemsIn
1-4 EXTENSA 700/710 Service GuideFn-F2 Setup Accesses the notebook configuration utility.Fn-F3 Standby Puts the computer in Standby mode. Press any ke
4-14 EXTENSA 700/710 Service Guideelectrostatic discharge, or software errors. Spare Part replacement should be considered only when a recurring probl
Chapter 4 4-15Utility Program DisketteSetting LCD Panel IDThere is an EEPROM in the inverter which stores its supported LCD type ID code. If you repla
4-16 EXTENSA 700/710 Service GuideRunning PQA Diagnostics ProgramNote: Before running PQA Diagnostic Program, make sure that the write enable tab of t
Chapter 4 4-17Auto Test Performs multiple tests of the selected items and AUTO check the select test items in sequence.Note: PCMCIA Diagnostic Suppor
4-18 EXTENSA 700/710 Service GuideThe right corner screen information gives you the available function keys and the specified test number.• Space Ena
Chapter 5 5-1Top ViewPCB No. 97143CN12 LCD Connector CN13 LED ConnectorCN7 Cover Switch CN8 Left SpeakerCN9 MIC CN10 Right SpeakerCN5 MIC/Lin-In CN6 L
5-2 EXTENSA 700/710 Service GuideBottoM ViewCN30 IDE Board Conector700SG-5.fm Page 2 Thursday, May 28, 1998 3:42 PM
Chapter 6 6-1Picture Level Description Part No.ADAPTERADT 90-264V ADP-60HB70025.10064.011BATTERY COVER1 COVER BATTERY PC 42.47A17.0011 ASSY BTY PACK L
6-2 EXTENSA 700/710 Service Guide2 CD DRV CD-224E 24X 56.10061.0812 CABLE ASSEMBLY FPC CD-ROM 70050.47A02.0012 ASSY CD-ROM CHASSIS 70060.47A02.001CPU1
Chapter 6 6-31 SDIMM 64MB MH8S64AZ-10TA 3.3V72.08S64.00E1 SD RAM MDL 253309-A10 16MB 3.3V72.25330.00N1 SO-DIM 253409-10 32MB (NEC)72.25349.00N1 SO-DIM
Chapter 1 1-5Note: If you want to use an external PS/2 mouse, first enable the touchpad, connect the external PS/2 mouse, then disable the touchpad if
6-4 EXTENSA 700/710 Service Guide2 FDD1.44MB D353F3 000(3MODE)56.01051.2711 FDD 120MB 3.5" LS-120/MF357H56.01082.0112 BRACKET FDD SECC T-0.833.47
Chapter 6 6-52 HDD 2160MB HIT/DK226-21U56.02759.0112 HDD 3240MB 2.5" IBM/DTCA2324056.02995.0012 HDD 4090MB IBM/DTCA24090 IDE56.02834.0712 CABLE A
6-6 EXTENSA 700/710 Service Guide1 ASSY MMO HEAT SINK(TILLA MOOK)60.47A11.0111 ASSY MMO HEAT SINK(DESCHUE)60.47A11.001HINGE PACK 1 ASSY HINGE 12.1&quo
Chapter 6 6-7KEYBOARD 1 NSK-84A01 91.78S07.0011 NSK-84A0A 91.78S07.00A1 NSK-85A0B 91.78S07.00B1 NSK-84A0C 91.78S07.00C1 NSK-85A0D 91.78S07.00D1 NSK-85
6-8 EXTENSA 700/710 Service Guide2 MYLAR FOR HINGE PC 39040.43A01.0812 RUBBER LCD CUSHION SILICON 05047.46930.0112 C.A 15P 2C 100MM LED AN70050.47A09.
Chapter 6 6-92 ASSY LCD FPC HIT12.1 STN 700A60.47A07.0712 ASSY LCD PNL (HIT12.1"DSTN)70060.47A08.0312 ASSY LCD BZL (12.1") 70060.47A09.021LC
6-10 EXTENSA 700/710 Service Guide2 MYLAR FOR HINGE PC 39040.43A01.0812 RUBBER LCD CUSHION SILICON 05047.46930.0112 C.A 15P 2C 100MM LED AN70050.47A09
Chapter 6 6-112 ASSY LCD FPC IBM 12.1 TFT 700A60.47A07.0812 ASSY LCD PNL (IBM12.1")70060.47A08.0212 ASSY LCD BZL (12.1") 70060.47A09.021LVDS
6-12 EXTENSA 700/710 Service Guide1 MICROPHONE Acer 700DX 6M.47A08.0012 MYLAR FOR HINGE PC 39040.43A01.0812 RUBBER LCD CUSHION SILICON 05047.46930.011
Chapter 6 6-132 LCD TX34D62VC1CAC 13.3 TFT XGA56.0747A.0012 ASSY LCD FPC (HIT13.1TFT) 700A60.47A07.0912 ASSY LCD PNL (HIT13.3"TFT) 70060.47A08.00
1-6 EXTENSA 700/710 Service GuideHardware Configuration and SpecificationMemory Address MapAddress Range Definition Function000000-09FFFF 640 KB memor
6-14 EXTENSA 700/710 Service Guide2 FOOT PU BLACK 350P 47.45001.001MAINBOARD1 EXTENSA 700 MAIN BOARD55.47A01.0012 DC/DC &CHARG T62.085.C 70019.210
Chapter 6 6-151 COVER MIDDLE PC 42.47A16.001MMO SHLD1 SSY MMO SHLD 700 60.47A13.0021 FAN 30*30*10 UDQFB3E65F0A(WIRE)23.10033.001MODEM1 MODEM 56K CSI
6-16 EXTENSA 700/710 Service GuidePLATE NAME EX7001 PLATE NAME (LOGO) PC AN39040.43A02.0011 PLT NAME PC AN700 40.48406.1611 PLT NAME (710) PC AN70040
Chapter 6 6-17LEVEL 1 : Stands for Field Replaceable Units (FRU) and Customer Replaceable Units (CRU) for system level 1 service repair use. LEVEL 2 :
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Appendix A A-1700 Model Number DefineModel NumberLCD CPU Memory HDD Battery700DX 12.1” SCC Tillamook-20032MB 2.1GB Li-Ion700T 12.1” TFT PII-233 32MB 2
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Appendix B B-1System ConfigurationSystem Board 700-97143-SDCPU Intel Pentium MMX-166/200/233/266 Intel Pentium II 233/266Coprocessor On-chipMain Memor
B-2 EXTENSA 700/710 Service GuideMicrosoft Windows 95Application packages testOA kit testEnv. Application name Version VendorTest resultWindows 95 Off
Chapter B B-3Music The great fantasy adventure albumPassSuper bass sound Pass3 dimensional sound PassHigh resolution PassMusic highlights PassGame Dia
Chapter 1 1-7IRQ15 CD-ROM driverDMA channel default assignmentChannel Default setting modeDRQ/DACK0 8-bitDRQ/DACK1 ECP 8-bitDRQ/DACK2 Floppy 8-bitDRQ/
B-4 EXTENSA 700/710 Service GuidePCMCIA CardPeripheral devices testATA DriveModel name Vendor Test resultVIPER 170E (170MB) VIPER PassSunDisk ST72P5 (
Chapter B B-5DTCA-24090 IDE IBM PassIDE DriveDevice name Bus type Vendor Test resultUJDA150 (CD-ROM) IDE (24X) Matsushita PassMF357H-252MR (LS-120)IDE
B-6 EXTENSA 700/710 Service GuideAcerView 98” UVGA (Green) Acer PassCompaq V70 DDC2B Compaq PassUSB DeviceDevice name Type Vendor Test resultCamera (Y
Chapter B B-7PCMCIA Ethernet LAN AdapterPCMCIA Ethernet LAN adapterTest itemNW 3.12NW 4.11NT 3.51NT4.0Ethernet3Com Etherlink III PCMCIA (3C589C) v v v
B-8 EXTENSA 700/710 Service GuideToken-Ring3Com TokenLink III 16/4 PC card adapter (3C689)vvvvIBM auto 16/4 Credit card adapter v v v vOlicom Token-Ri
Chapter B B-9Motorola montana 28.8 modem/fax• Driver installed• Phone Dialer• Hyper Terminal• Dial-Up NetworkingXircom credit card modem 33.6 (CM-
B-10 EXTENSA 700/710 Service GuideMicrosoft Windows 95 (Japanese OSR2.1J)Printer TestModel Name Vendor Test resultLaser shot B406GII Canon PassPCMCIA
Chapter B B-11Microsoft Windows 95 (Chinese OSR2.1)PrintModel Name Vendor Windows95HPLaserJet5MP HP PassHPLaserJet6MP HP PassMonitorModel Name Vendor
B-12 EXTENSA 700/710 Service Guide700SG-b.fm Page 12 Wednesday, May 27, 1998 11:34 AM
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