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EXTENSA 700/710 Notebook
Service Guide
CSD Web: csd.acer.com.tw
EX700/710 Service CD Kit
PART No. 6M.48469.001
Service Guide files and updates are available on Acer
Intranet and CSD database on Lotus Notes.
More detail information, please refer to Service CD kit.
700SG.fm Page 1 Monday, June 8, 1998 1:24 PM
Seitenansicht 0
1 2 3 4 5 6 ... 97 98

Inhaltsverzeichnis

Seite 1 - EXTENSA 700/710 Notebook

EXTENSA 700/710 NotebookService GuideCSD Web: csd.acer.com.twEX700/710 Service CD Kit PART No. 6M.48469.001Service Guide files and updates are availab

Seite 2 - Disclaimer

1-8 EXTENSA 700/710 Service Guide3C6-3C9 Video DAC3C0-3CF Enhanced graphics adapter3E0-3E1 PCMCIA controller3E8-3EF COM33F0-3F7 Floppy disk controller

Seite 3 - C h a p t e r 1

Chapter 1 1-9Onboard memory size 0MBDIMM socket number 2 sockets (2 banks)Supported memory size per DIMM 16/32/64Supported maximum memory size 128MB (

Seite 4

1-10 EXTENSA 700/710 Service GuideSRAM voltage 3.3V1st level cache control always enable2st level cache control always enableCache scheme control Fixe

Seite 5 - Hot Keys

Chapter 1 1-11Parallel PortItem SpecificationParallel port controller NS PC97338Number of parallel ports 1Location Rear sideConnector type 25-pin D-ty

Seite 6

1-12 EXTENSA 700/710 Service Guide16550 UART support YesFIR location Left sideSelectable serial port (by BIOS Setup) 2F8h, IRQ3, DisabledAudioItem Spe

Seite 7 - Chapter 1 1-5

Chapter 1 1-13Support modem protocol V.34 data modem, V.17 fax modem, voice/audio mode, and digital simultaneous voice and data (DSVD) operation over

Seite 8 - Memory Address Map

1-14 EXTENSA 700/710 Service GuideDrive FormatCapacity (MB) 2160 3240 4090Bytes per sector 512 512 512Logical heads 16 16 16Logical sectors 63 63 63Dr

Seite 9 - Chapter 1 1-7

Chapter 1 1-15BatteryItem SpecificationVendor & model name Sony BTP-1431Battery Type Li-ionPack capacity (mAH) 3000Cell voltage (V) 3.6Number of b

Seite 10 - I/O address map

1-16 EXTENSA 700/710 Service GuideDC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also respon

Seite 11 - Chapter 1 1-9

Chapter 1 1-17Optical SpecificationContrast ration 50 (typ) 100 (typ) 100 (typ)Brightness (cd/m2) 70 (typ) 70 (typ) 100 (typ)Brightness control keyboa

Seite 12 - Second-Level Cache

CopyrightCopyright * 1996 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stor

Seite 13 - Chapter 1 1-11

1-18 EXTENSA 700/710 Service GuideHold up time (ms; @115 Vac input, full load)8 (min)Over voltage protection (OVP, V)26Short circuit protection Output

Seite 14 - Fax/Modem

Chapter 2 2-1BIOSThe flash Memory Update: The flash memory update is required for the following conditions:• New versions of system programs• New fe

Seite 15 - Chapter 1 1-13

2-2 EXTENSA 700/710 Service GuideMainFloppy Disk A:Selects the floppy disk drive type. Options: 1.44 MB, 3½” or Disabled.Boot Device Priority:Press En

Seite 16

Chapter 2 2-3LCD and an external display device if one is connected. Options: Auto or BothMic-In/Line-In:Sets the function of the microphon-in/line-in

Seite 17 - Chapter 1 1-15

2-4 EXTENSA 700/710 Service GuideAdvancedSerial Port:Enables or disabled the serial port. Options: Enabled or DisabledBase I/O address:Base I/O addres

Seite 18

Chapter 2 2-5SecurityUser Password isWhen set, this password protects the computer and this Setup Utility from unauthorized entry. When Password on bo

Seite 19 - Chapter 1 1-17

2-6 EXTENSA 700/710 Service GuidePower SavingHeuristic Power ManagementEnables or disables heuristic power management. See “Power Management Modes” on

Seite 20 - AC Adapter

Chapter 2 2-7Resume Time Sets the time the computer resumes at if Resume on Alarm is enabled.Format: HH:MM:SS (hour:minute:second) Wake On LAN: When e

Seite 21 - C h a p t e r 2

2-8 EXTENSA 700/710 Service GuideGet Default ValuesResets all parameters to their factory-default values.Load Previous valueDisregards any changes mad

Seite 22

Chapter 2 2-9determined by the computer’s HPM unit, the display shuts off until you press a key or move the touchpad or external mouse. "Automati

Seite 23 - Hard Disk 0 Submenu

Chapter 1 1-1OverviewThis computer was designed with the user in mind. Here are just a few of its many features:Performance• Intel Pentium® II proces

Seite 24 - Advanced

2-10 EXTENSA 700/710 Service Guide• The buzzer beeps• The Standby indicator lightsNote: Unstored data is lost when you turn off the computer power i

Seite 25 - Security

Chapter 2 2-11To exit Hibernation mode, press the power switch. The computer also resumes from Hibernation mode if the resume timer is set and matched

Seite 26 - Power Saving

2-12 EXTENSA 700/710 Service GuideAdvanced Power ManagementThis computer supports the APM standard designed to further reduce power consumption. APM i

Seite 27 - Chapter 2 2-7

Chapter 2 2-13PhDISKThe PhDISK utility allows your computer to enter hibernation mode. Before entering hibernation mode, your computer saves all neces

Seite 28 - Power Management Modes

2-14 EXTENSA 700/710 Service Guide700SG-2.fm Page 14 Monday, June 8, 1998 1:26 PM

Seite 29 - Chapter 2 2-9

Chapter 3 3-1This chapter contains procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemble the compu

Seite 30

3-2 EXTENSA 700/710 Service GuideHDDModuleCD-ROMModule orLS120, DVDMiddleCoverLCDHingeCoverBatteryCoverDIMMDoorMODEMDoorKeyboardUpperHeat SinkDIMMBoar

Seite 31 - Chapter 2 2-11

Chapter 3 3-3Installing MemoryDisassembling the DIMM module:1. To remove the DIMM module, remove the screw from the DIMM cover.2. Use a tweezers to

Seite 32 - Advanced Power Management

3-4 EXTENSA 700/710 Service GuideRemoving the Hard Disk Drive1. To remove the internal hard disk drive, remove the screw with a flat-bladed screwdriv

Seite 33 - Chapter 2 2-13

Chapter 3 3-5Removing the battery pack:1. To remove the battery pack, press the battery compartment cover latch and slide the cover out. 2. Pull out

Seite 34

1-2 EXTENSA 700/710 Service Guide• Sleek, smooth and stylish design• Full-sized keyboard• Wide and curved palm rest• Ergonomically-centered touchp

Seite 35 - C h a p t e r 3

3-6 EXTENSA 700/710 Service GuideRemoving the keyboard1. Remove the hinge cover by sliding it out.2. Remove the middle cover by using a flat-bladed

Seite 36 - (B/ZN)(NYLOK)

Chapter 3 3-7Removing the Display Module1. Disconnect the LED cable from the main board at CN13.2. Remove the 2 screws of the LCD FPC cable.3. Disc

Seite 37 - Disassembling the modem board

3-8 EXTENSA 700/710 Service GuideDisassembling the Upper CaseDisassembly procedure of the upper case:1. Remove the 11 screws from the upper case and

Seite 38 - Removing the Hard Disk Drive

Chapter 3 3-96. To separate the left channel speaker from the upper case, release the speaker cable from it’s latch. Disassembling the CPU:1. Remove

Seite 39 - Removing the battery pack:

3-10 EXTENSA 700/710 Service GuideDisassembling the lower case:1. Remove the main board from the lower case.2. Disconnect the DC-DC charger board fr

Seite 40 - Removing the keyboard

Chapter 3 3-11Disassembling the LCD:1. Remove the 5 screws on the display bezel.2. Pull out the LCD bezel carefully.3. Remove the internal micropho

Seite 41 - Removing the heat sink:

3-12 EXTENSA 700/710 Service Guide700SG-3.fm Page 12 Monday, June 8, 1998 11:01 AM

Seite 42 - Disassembling the Upper Case

Chapter 4 4-1Use the following procedure as a guide for computer problems.Note: The diagnostic tests are intended to test only Acer products. Non-Acer

Seite 43 - Disassembling the fan:

4-2 EXTENSA 700/710 Service GuideDiskette Drive CheckoutDo the following to isolate the problem to a controller, driver, or diskette. A write-enabled,

Seite 44 - Disassembling the lower case:

Chapter 4 4-32. Replace the CD-ROM drive.3. Replace the IDE board.4. Replace the Main board.Keyboard or Auxiliary Input Device CheckoutRemove the e

Seite 45 - Disassembling the LCD:

Chapter 1 1-3System Status IndicatorsThe Power and Standby indicators are visible even when you close the display cover so you can see the status of t

Seite 46

4-4 EXTENSA 700/710 Service GuideMemory errors might stop system operations, show error messages on the screen, or hang the system.1. Boot from the d

Seite 47 - C h a p t e r 4

Chapter 4 4-5Flash Memory Update:The flash Memory Update: The flash memory update is required for the following conditions:• New versions of system p

Seite 48 - CD-ROM Driver Test

4-6 EXTENSA 700/710 Service Guide:If the voltage is not correct, replace the AC Adapter.If the voltage is within the range, do the following:• Replac

Seite 49 - Memory Checkout

Chapter 4 4-71. Power off the computer.2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 7. See the following f

Seite 50

4-8 EXTENSA 700/710 Service GuideSymptom-to-Spare Part IndexThe symptom-to-Spare Part index lists the symptoms and errors and their possible causes. T

Seite 51 - Power System Checkout

Chapter 4 4-90220Monitor type does not match CMOS - Run Setup1. Run “Load Setup Defaults” in BIOS Setup Utility.0230Shadow RAM Failed at offset: nnnn

Seite 52 - Checking the Battery Pack:

4-10 EXTENSA 700/710 Service Guide02F5DMA Test Failed1. DIMM2. IMM (CPU board)3. Main board02F6Software NMI Failed1. DIMM2. IMM (CPU board)3. Ma

Seite 53 - TouchPad Checkout

Chapter 4 4-11No beep, power-on indicator not on, and a blank LCD during POST1. Reseat LCD connectors2. LCD inverter ID3. LCD FPC cable4. LCD inve

Seite 54 - Symptom-to-Spare Part Index

4-12 EXTENSA 700/710 Service GuideIndicator-Related SymptomsSymptom / Error Spare Part / Action in SequenceIndicator incorrectly remains off or on, bu

Seite 55 - Numeric error Codes

Chapter 4 4-13Note: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”.Intermittent ProblemsIn

Seite 56 - No Beep Symptoms

1-4 EXTENSA 700/710 Service GuideFn-F2 Setup Accesses the notebook configuration utility.Fn-F3 Standby Puts the computer in Standby mode. Press any ke

Seite 57 - LCD-Related Symptoms

4-14 EXTENSA 700/710 Service Guideelectrostatic discharge, or software errors. Spare Part replacement should be considered only when a recurring probl

Seite 58

Chapter 4 4-15Utility Program DisketteSetting LCD Panel IDThere is an EEPROM in the inverter which stores its supported LCD type ID code. If you repla

Seite 59 - Intermittent Problems

4-16 EXTENSA 700/710 Service GuideRunning PQA Diagnostics ProgramNote: Before running PQA Diagnostic Program, make sure that the write enable tab of t

Seite 60 - Undetermined Problems

Chapter 4 4-17Auto Test Performs multiple tests of the selected items and AUTO check the select test items in sequence.Note: PCMCIA Diagnostic Suppor

Seite 61 - Utility Program Diskette

4-18 EXTENSA 700/710 Service GuideThe right corner screen information gives you the available function keys and the specified test number.• Space Ena

Seite 62 - AUTO TEST

Chapter 5 5-1Top ViewPCB No. 97143CN12 LCD Connector CN13 LED ConnectorCN7 Cover Switch CN8 Left SpeakerCN9 MIC CN10 Right SpeakerCN5 MIC/Lin-In CN6 L

Seite 63 - Chapter 4 4-17

5-2 EXTENSA 700/710 Service GuideBottoM ViewCN30 IDE Board Conector700SG-5.fm Page 2 Thursday, May 28, 1998 3:42 PM

Seite 64 - Test option

Chapter 6 6-1Picture Level Description Part No.ADAPTERADT 90-264V ADP-60HB70025.10064.011BATTERY COVER1 COVER BATTERY PC 42.47A17.0011 ASSY BTY PACK L

Seite 65 - C h a p t e r 5

6-2 EXTENSA 700/710 Service Guide2 CD DRV CD-224E 24X 56.10061.0812 CABLE ASSEMBLY FPC CD-ROM 70050.47A02.0012 ASSY CD-ROM CHASSIS 70060.47A02.001CPU1

Seite 66 - BottoM View

Chapter 6 6-31 SDIMM 64MB MH8S64AZ-10TA 3.3V72.08S64.00E1 SD RAM MDL 253309-A10 16MB 3.3V72.25330.00N1 SO-DIM 253409-10 32MB (NEC)72.25349.00N1 SO-DIM

Seite 67 - C h a p t e r 6

Chapter 1 1-5Note: If you want to use an external PS/2 mouse, first enable the touchpad, connect the external PS/2 mouse, then disable the touchpad if

Seite 68

6-4 EXTENSA 700/710 Service Guide2 FDD1.44MB D353F3 000(3MODE)56.01051.2711 FDD 120MB 3.5" LS-120/MF357H56.01082.0112 BRACKET FDD SECC T-0.833.47

Seite 69 - Chapter 6 6-3

Chapter 6 6-52 HDD 2160MB HIT/DK226-21U56.02759.0112 HDD 3240MB 2.5" IBM/DTCA2324056.02995.0012 HDD 4090MB IBM/DTCA24090 IDE56.02834.0712 CABLE A

Seite 70

6-6 EXTENSA 700/710 Service Guide1 ASSY MMO HEAT SINK(TILLA MOOK)60.47A11.0111 ASSY MMO HEAT SINK(DESCHUE)60.47A11.001HINGE PACK 1 ASSY HINGE 12.1&quo

Seite 71 - Chapter 6 6-5

Chapter 6 6-7KEYBOARD 1 NSK-84A01 91.78S07.0011 NSK-84A0A 91.78S07.00A1 NSK-85A0B 91.78S07.00B1 NSK-84A0C 91.78S07.00C1 NSK-85A0D 91.78S07.00D1 NSK-85

Seite 72

6-8 EXTENSA 700/710 Service Guide2 MYLAR FOR HINGE PC 39040.43A01.0812 RUBBER LCD CUSHION SILICON 05047.46930.0112 C.A 15P 2C 100MM LED AN70050.47A09.

Seite 73 - Chapter 6 6-7

Chapter 6 6-92 ASSY LCD FPC HIT12.1 STN 700A60.47A07.0712 ASSY LCD PNL (HIT12.1"DSTN)70060.47A08.0312 ASSY LCD BZL (12.1") 70060.47A09.021LC

Seite 74

6-10 EXTENSA 700/710 Service Guide2 MYLAR FOR HINGE PC 39040.43A01.0812 RUBBER LCD CUSHION SILICON 05047.46930.0112 C.A 15P 2C 100MM LED AN70050.47A09

Seite 75 - Chapter 6 6-9

Chapter 6 6-112 ASSY LCD FPC IBM 12.1 TFT 700A60.47A07.0812 ASSY LCD PNL (IBM12.1")70060.47A08.0212 ASSY LCD BZL (12.1") 70060.47A09.021LVDS

Seite 76

6-12 EXTENSA 700/710 Service Guide1 MICROPHONE Acer 700DX 6M.47A08.0012 MYLAR FOR HINGE PC 39040.43A01.0812 RUBBER LCD CUSHION SILICON 05047.46930.011

Seite 77 - Chapter 6 6-11

Chapter 6 6-132 LCD TX34D62VC1CAC 13.3 TFT XGA56.0747A.0012 ASSY LCD FPC (HIT13.1TFT) 700A60.47A07.0912 ASSY LCD PNL (HIT13.3"TFT) 70060.47A08.00

Seite 78

1-6 EXTENSA 700/710 Service GuideHardware Configuration and SpecificationMemory Address MapAddress Range Definition Function000000-09FFFF 640 KB memor

Seite 79 - Chapter 6 6-13

6-14 EXTENSA 700/710 Service Guide2 FOOT PU BLACK 350P 47.45001.001MAINBOARD1 EXTENSA 700 MAIN BOARD55.47A01.0012 DC/DC &CHARG T62.085.C 70019.210

Seite 80

Chapter 6 6-151 COVER MIDDLE PC 42.47A16.001MMO SHLD1 SSY MMO SHLD 700 60.47A13.0021 FAN 30*30*10 UDQFB3E65F0A(WIRE)23.10033.001MODEM1 MODEM 56K CSI

Seite 81 - Chapter 6 6-15

6-16 EXTENSA 700/710 Service GuidePLATE NAME EX7001 PLATE NAME (LOGO) PC AN39040.43A02.0011 PLT NAME PC AN700 40.48406.1611 PLT NAME (710) PC AN70040

Seite 82

Chapter 6 6-17LEVEL 1 : Stands for Field Replaceable Units (FRU) and Customer Replaceable Units (CRU) for system level 1 service repair use. LEVEL 2 :

Seite 83 - Chapter 6 6-17

6-18 EXTENSA 700/710 Service Guide700SG-6.fm Page 18 Monday, June 8, 1998 1:19 PM

Seite 84

Appendix A A-1700 Model Number DefineModel NumberLCD CPU Memory HDD Battery700DX 12.1” SCC Tillamook-20032MB 2.1GB Li-Ion700T 12.1” TFT PII-233 32MB 2

Seite 85 - A p p e n d i x A

A-2 EXTENSA 700/710 Service Guide700SG-A.fm Page 2 Wednesday, May 27, 1998 11:23 AM

Seite 86

Appendix B B-1System ConfigurationSystem Board 700-97143-SDCPU Intel Pentium MMX-166/200/233/266 Intel Pentium II 233/266Coprocessor On-chipMain Memor

Seite 87 - A p p e n d i x B

B-2 EXTENSA 700/710 Service GuideMicrosoft Windows 95Application packages testOA kit testEnv. Application name Version VendorTest resultWindows 95 Off

Seite 88 - Microsoft Windows 95

Chapter B B-3Music The great fantasy adventure albumPassSuper bass sound Pass3 dimensional sound PassHigh resolution PassMusic highlights PassGame Dia

Seite 89 - Chapter B B-3

Chapter 1 1-7IRQ15 CD-ROM driverDMA channel default assignmentChannel Default setting modeDRQ/DACK0 8-bitDRQ/DACK1 ECP 8-bitDRQ/DACK2 Floppy 8-bitDRQ/

Seite 90 - Peripheral devices test

B-4 EXTENSA 700/710 Service GuidePCMCIA CardPeripheral devices testATA DriveModel name Vendor Test resultVIPER 170E (170MB) VIPER PassSunDisk ST72P5 (

Seite 91 - Chapter B B-5

Chapter B B-5DTCA-24090 IDE IBM PassIDE DriveDevice name Bus type Vendor Test resultUJDA150 (CD-ROM) IDE (24X) Matsushita PassMF357H-252MR (LS-120)IDE

Seite 92 - Mini Dock

B-6 EXTENSA 700/710 Service GuideAcerView 98” UVGA (Green) Acer PassCompaq V70 DDC2B Compaq PassUSB DeviceDevice name Type Vendor Test resultCamera (Y

Seite 93 - PCMCIA Ethernet LAN Adapter

Chapter B B-7PCMCIA Ethernet LAN AdapterPCMCIA Ethernet LAN adapterTest itemNW 3.12NW 4.11NT 3.51NT4.0Ethernet3Com Etherlink III PCMCIA (3C589C) v v v

Seite 94

B-8 EXTENSA 700/710 Service GuideToken-Ring3Com TokenLink III 16/4 PC card adapter (3C689)vvvvIBM auto 16/4 Credit card adapter v v v vOlicom Token-Ri

Seite 95 - Chapter B B-9

Chapter B B-9Motorola montana 28.8 modem/fax• Driver installed• Phone Dialer• Hyper Terminal• Dial-Up NetworkingXircom credit card modem 33.6 (CM-

Seite 96 - PCMCIA Adapter Test

B-10 EXTENSA 700/710 Service GuideMicrosoft Windows 95 (Japanese OSR2.1J)Printer TestModel Name Vendor Test resultLaser shot B406GII Canon PassPCMCIA

Seite 97 - Chapter B B-11

Chapter B B-11Microsoft Windows 95 (Chinese OSR2.1)PrintModel Name Vendor Windows95HPLaserJet5MP HP PassHPLaserJet6MP HP PassMonitorModel Name Vendor

Seite 98

B-12 EXTENSA 700/710 Service Guide700SG-b.fm Page 12 Wednesday, May 27, 1998 11:34 AM

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