Acer 3200 Series Technical Information

Acer TravelMate 3200 SeriesService Guide

2 Chapter 1ExpansionT One Type II CardBus PC Card slotT Upgradeable memory modulesT Acer EasyPortI/O PortsT One Type II PC Card slotT One RJ-11 phone

92 Chapter 6LCD CABLE - 14 IN. XGA 50.T48V5.008LCD BRACKET SET(R&L) 14.1 IN. XGA 6K.T48V7.001LCD PANEL 14.1 IN. W/LOGO ANTENNA (The picture here

Chapter 6 93NS MEMORY DDR333 256MB NANYA NT256D64SH8BAGM-6KKN.25603.009MEMORY DDR333 256MB MICRON MT4VDDT3264HG-335C2 (0.11u)KN.25604.016MEMORY DDR333

94 Chapter 63 IN 1 CARD READER 6K.T48V7.004ScrewsSCREW M2.5X4-I-NYLOK 86.T23V7.009SCREW MM20030ICI3 86.A08V7.005SCREW MM20060ICI7 86.A03V7.013SCREW I2

Chapter 6 95

Appendix A 96TravelMate 3200 SeriesModel NumberCPU LCD MemoryHDD(GB)ODD BTWireless LAN3201XCii PM 715 (1.5GHz/2M)14.1" XGA DDR333 2x256MB80GB 24x

Appendix B 97This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under

98 Appendix BMicrosoft® Windows® XP Pro Environment TestItem SpecificationsCRT Port CRT Monitor:ViewSonic PF775Philips Brilliance 109P 19"LCD Mon

Appendix B 99USB Port USB CCD:ViewQuest NB330USB HDD:HD 530 Tested to comply with FCC StandardsUSB FDD:Teac USB FDDYano USB FDD UFD-04NEC USB FDD Mits

100 Appendix BPC Cards LAN+Modem card:Xircom CreditCard Ethernet + Modem 56k (CEM56-100)ATA Card:4 in1 WIN&MAC Card reader+Transcend 128MBApapter

Appendix C 101This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

Chapter 1 3System Block Diagram1122334455667788A AB BC CD D3VSUS5VPage :17PWR_SRCCRTPrimary DC system power supply1.34V/0.94V switched power rail for

102 Appendix C

Index 103AAFLASH Utility 47Audio 30BBattery Pack 53BIOS 27package 27password control 27ROM size 27ROM type 27vendor 27Version 27BIOS Setup Utility 35B

104 IndexSSecond Level Cache 27SystemBlock Diagram 3Layout 4System Diagnostic Diskette 47System Memory 27System Utilities 35System Utility Diskette 47

4 Chapter 1Board LayoutTop Viewpower button fortesting

Chapter 1 5 NOTE: The power button here is not the power button for end-customer. Service engineers can use this power button to see if the main board

6 Chapter 1Bottom View

Chapter 1 728 DDR SO-DIMM (BOT) 31 PCMCIA Connector29 HDD Connector 32 PCMCIA Slot30 Mini-PCI Slot

8 Chapter 1Outlook ViewA general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.Front Open View# Icon I

Chapter 1 99 Microphone Internal microphone for sound recording.

10 Chapter 1Front Closed ViewNOTE: The Bluetooth and Wireless buttons and indicators only work on models with Bluetooth and Wireless features, respect

Chapter 1 11Left View# Icon Item Description1 Security keylock Connects to a Kensington-compatible computer security lock.2 IEEE 1394 port Connects to

IIRevision HistoryPlease refer to the table below for the updates made on TravelMate 3200 service guide.Date Chapter Updates2004/09/30 Chapter 1 and 5

12 Chapter 1Right Panel # Icon Item Description1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type.2 LED i

Chapter 1 13Rear Panel# Icon Item Description1 Expansion port Connects to I/O port replicator or EasyPort expansion devices.2 External display port Co

14 Chapter 1Bottom Panel# Icon Item Description1 Memory compartment Houses the computer’s main memory.2 Cooling fan Helps keep the computer cool. Note

Chapter 1 15IndicatorsThe computer has three easy-to-read status icons on the upper-left above the keyboard.In addition, there are two indicators at t

16 Chapter 1Icon Function DescriptionPower Lights green when the power is on and orange when the computer is in standby mode.Battery Lights orange whe

Chapter 1 17Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys

18 Chapter 1Embedded Numeric KeypadThe embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on

Chapter 1 19Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key Icon DescriptionWindows key Pressed alone, this key has

20 Chapter 1Hot KeysThe computer employs hot keys or key combinations to access most of the computer’s controls like sreen brightness, volume output a

Chapter 1 21Fn-y Volume down Decreases the speaker volume.Fn-x Brightness up Increases the screen brightness.Fn-z Brightness down Decreases the screen

IIICopyrightCopyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

22 Chapter 1The Euro SymbolIf your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European l

Chapter 1 23Launch KeysLocated at the upper-right above the keyboard are four buttons. These buttons are called launch keys. They are designated as th

24 Chapter 1Description Default applicationBluetooth communicationsLights to indicate the status of Bluetooth (optional) communications.Wireless commu

Chapter 1 25TouchpadThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fi

26 Chapter 1NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger m

Chapter 1 27Hardware Specifications and ConfigurationsProcessorItem SpecificationCPU type Intel Pentium M processor at 1.5~2.0GHz (Dothan)Core logic I

28 Chapter 1NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On ab

Chapter 1 29 Supports modem protocol V.90/V.92Modem connector type RJ11Modem connector location Left panelBluetooth InterfaceItem SpecificationChipset

30 Chapter 1Performance SpecificationsBuffer size 2048KB/ 2048KB 8192KB 8192KBInterface ATA/ATAPI-6; ATA-6 ATA/ATAPI-6; ATA-6 ATA/ATAPI-6; ATA-6 ATA/

Chapter 1 31Resolution 20 bit stereo Digital to analog converter18 bit stereo Analog to Ditial converterCompatibility AC97Mixed sound source Line-in,

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

32 Chapter 1 Location Left sideConnector type IEEE 1394PCMCIA PortItem SpecificationPCMCIA controller TI PCI4510Supports card type Type-IINumber of s

Chapter 1 33 Number of battery cell 6Package configuration 3 cells in series, 2 series in parallelNormal voltage 14.4VCharge voltage 19+-0.2VLCDItem

34 Chapter 1AC AdaptorItem SpecificationInput rating 90VAC to 264VAC, 47Hz to 63HzMaximum input AC current 3.16AInrush current 50A@115VAC100A@230VACE

Chapter 2 35BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

36 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T

Chapter 2 37InformationParameter DescriptionIDE1 Model Name This field displays the model name of HDD installed on Primary IDE master. The system can

38 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Chapter 2 39The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

40 Chapter 2AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The

Chapter 2 41SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.PhoenixBIOS Setup Util

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

42 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

Chapter 2 43 After setting the password, the computer sets the User Password parameter to “Set”.4. If desired, you can opt to enable th

44 Chapter 2If the verification is OK, the screen will display as following. The password setting is complete after the user presses u.If the current

Chapter 2 45BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

46 Chapter 2ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Chapter 2 47BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or

48 Chapter 2

Chapter 3 49This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

50 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Chapter 3 51Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

VI

52 Chapter 3 Screw ListItem Description Acer part No.A SCREW M2.5X4-I-NYLOK86.T23V7.009B SCREW MM20030ICI3 86.A08V7.005C SCREW MM20060ICI7 86.A03V7.01

Chapter 3 53Removing the Battery Pack1. Release the battery lock.2. Slide the battery latch.3. Remove the battery pack.

54 Chapter 3Removing the Wireless LAN Card/the HDD Module/the ODD Module/and the LCD moduleRemoving the Wireless LAN Card1. Remove the two screws then

Chapter 3 55Removing the LCD Module1. Remove the two screws holding the right hinge cover.2. Remove the two screws tightening the left hinge cover.3.

56 Chapter 311. Remove the three screws as shown.12. Remove the two screws holding the right hinge.13. Remove one screw tightening the left hinge.14.

Chapter 3 57Disassembling the Main UnitRemove the Thermal Module1. Disconnect the fan cable.2. Remove the four screws tightening the thermal module.3.

58 Chapter 36. Disconnect the touchpad cable.7. Then detach the upper case assembly from the main unit.Disassembling the Upper Case Assembly1. Disconn

Chapter 3 59Disassembling the Lower Case Assembly1. Disconnect the modem cable from the main board.2. Pop up the memory then remove it from the main b

60 Chapter 314. Tear off the type fastening the speaker set.15. Remove the speaker set from the lower case.

Chapter 3 61Disassembling the LCD Module1. Remove the four screw caps as shown.2. Then remove the four screws tightening the LCD bezel.3. Detach the L

VIIChapter 1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62 Chapter 312. Tear off the tape fastening the antennae set.13. Then detach the antennae set from the LCD cover.

Chapter 3 63Disassembling the External ModulesDisassembling the HDD Module1. Remove the two screws holding the HDD bracket on one side.2. Remove the t

64 Chapter 3

Chapter 4 65Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test this model. Non-Acer product

66 Chapter 4System Check ProceduresExternal Diskette Drive CheckIf an error occurs with the internal diskette drive, reconnect the diskette connector

Chapter 4 67Power System CheckTo verify the symptom of the problem, power on the computer using each of the following power sources:1. Remove the batt

68 Chapter 4Check the Battery PackTo check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In Po

Chapter 4 69Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes. The most likely cau

70 Chapter 4Index of Error MessagesError Message ListError Messages FRU/Action in SequenceStruck Key See “Keyboard or Auxiliary Input Device Check” on

Chapter 4 71Error Message ListNo beep Error Messages FRU/Action in SequencePower-on indicator turns off and LCD is blank. Power source (battery pack a

VIIIDisassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Disassembling the External Module

72 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Chapter 4 7348h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video adapters in system4Bh QuietBoot start

74 Chapter 48Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus hard-disk controllers92h Jump to

Chapter 4 75E0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h Initialize system I/OE5h Check

76 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't work First, plug a m

Chapter 4 77Battery can’t be charged or discharged See “Check the Battery Pack” on page 68. Battery packMain boardSystem hang during POST ODD/HDD/FDD/

78 Chapter 4The system doesn't resume from hibernation/ standby mode.Connect AC adapter then check if the system resumes from Standby/Hibernation

Chapter 4 79NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 81.Modem/LAN-Rela

80 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Chapter 4 81Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:PerformanceT Intel® Pentium M® processor 715, 725,735,745,755T Intel® 855GM

82 Chapter 4

Chapter 5 83Top Viewpower button fortesting Jumper and Connector LocationsChapter 5

84 Chapter 5 1 RJ11 CN8 16 Bluetooth Connector CN252 1394 Connector CN5 17 MDC Connector CN263 USB Connector CN12 18 BIOS Socket U274 VGA Connector CN

Chapter 5 85Bottom View

86 Chapter 528 DDR SO-DIMM (BOT) CN30 31 PCMCIA Connector CN2829 HDD Connector CN31 32 PCMCIA Slot CN2830 Mini-PCI Slot CN29

Chapter 6 87This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 3200 series products. Refer to this

88 Chapter 6 TravelMate 3200 FRU ListPicture No. Partname And Description Part NumberAdapterNS ADAPTER 65W 3 PIN DELTA SADP-65KB BF AP.06501.003ADAPTE

Chapter 6 89FFC CABLE - TP/B TO MB 50.T48V7.002LID SWICTH CABLE - HINGE COVER R 50.T48V7.003MODEM CABLE SPARE PART 50.T48V7.004BLUETOOTH CABLE 50.T48V

90 Chapter 6LOWER CASE ASSY W/SPEAKER HDD SPONG60.T48V7.002HINGE COVER L 42.T48V7.003HINGE COVER R 42.T48V7.004TOUCHPAD BRACKET 33.T48V7.001HDD BRA

Chapter 6 91KEYBOARD US INTERNATIONAL KB.T4805.001KEYBOARD CHINESE KB.T4805.002KEYBOARD SPANISH KB.T4805.003KEYBOARD THAI KB.T4805.004KEYBOARD BR