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TravelMate 520
Service Guide
PART NO.: 49.41H02.001
DOC. NO.: SG336-0005A PRINTED IN TAIWAN
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to http://csd.acer.com.tw
Seitenansicht 0
1 2 3 4 5 6 ... 113 114

Inhaltsverzeichnis

Seite 1 - TravelMate 520

TravelMate 520Service Guide PART NO.: 49.41H02.001 DOC. NO.: SG336-0005A

Seite 2 - Disclaimer

4 Chapter 1Board LayoutTop View1. DC-in Port 16. Diskette Drive Connector2. PS/2 Keyboard and Mouse Port 17. PCMCIA (PC card) Controller (OZ6933)3

Seite 3 - Conventions

94 Chapter 6NS CD-ROM Module,24X,TEACASSY CDROM TEAC FALCON2 6M=65.40G06.001NS CD-ROM Device,24X,TEACCD ROM 24X SLIM TEAC/CD224EB26 56.10061.

Seite 4

Chapter 6 95HeatsinkNS CPU Heatsink HEATSINK CPU FALCON2.5 34.41H04.0011 CPU Heatsink Plate CPU HEATSINK PLATE FALCON2.5 31.41H02.001NS PC

Seite 5 - Table of Contents

96 Chapter 6CablesNS Modem Cable C.A MODEM FALCON2.5 50.41H04.001NS Launch Board Cable C.A LAUNCH FALCON2 50.40G05.001M

Seite 6

Chapter 6 97BatteryNS Battery ASSY BTY PACK BTP-34A1 FAL2.5 60.41H01.001NS RTC Battery, Li BTY LI 3V CR1220 36MAH 23.20004.091Case/Cover/Bracket Ass

Seite 7 - System Specifications

98 Chapter 615 Modem Cover MODEM COVER ASSY 60.40G06.00112 Upper Case UPPER CASE ASSEMBLY 60.40G03.001NS Lower Case LO

Seite 8

Appendix A 99Model Number DefinitionsModel NumberLCD CPU Memory HDD CD Battery 520iT 12.1” TFT Celeron-550 64MB 4.8GB 24x Lilon521TE 13.3” TFT PIII-6

Seite 10 - Board Layout

Appendix B 101This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested unde

Seite 12 - Front Panel

Appendix C 103This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

Seite 13 - Left Panel

Chapter 1 5Bottom View1. North Bridge (ALi M1621) 7. Battery Connector2. Power Push Switch 8. South Bridge (ALi M1535)3. Audio Connector 9.

Seite 15 - Bottom Panel

Index 105AAC Adapter 25ACPI 1AFLASH Utility 37Audio 21BBattery 23Battery CoverRemoving 47Battery PackRemoving 47BIOS 17BIOS Setup Utility 29BIOS Utili

Seite 16 - Indicators

106 IndexKKeyboard 11, 23Keyboard or Auxiliary Input Device Check 68LLAN 18Launch Keys 14LCD 2, 24Disassembly 52MMachine Disassembly and Replacement 4

Seite 19 - The euro symbol

6 Chapter 1PanelPorts allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel# Item Description1 Display

Seite 20 - Launch Keys

Chapter 1 7Left Panel# Icon Item/ Port Connects to...1 Security keylock Kensington-compatible key-based computer security lock.2 PCMCIA (PC card) Port

Seite 21 - Touchpad

8 Chapter 1Right PanelRear Panel# Icon Item/ Port Connects to...1 Video capture kit slot Accepts the video capture kit option on the right side of the

Seite 22 - 16 Chapter 1

Chapter 1 9Bottom Panel4 Expansion port EasyPort port replicator5 USB ports Universal Serial Bus devices (e.g., USB mouse, USB camera)6 External displ

Seite 23

10 Chapter 1IndicatorsThe computer has six easy-to-read status icons below the display screen.The Power and Sleep status icons are visible even when y

Seite 24

Chapter 1 11KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.Special k

Seite 25 - LAN & Modem Interface

12 Chapter 1NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard

Seite 26 - DVD-ROM Interface

Chapter 1 13The euro symbolIf your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European l

Seite 27 - Video Memory

IICopyrightCopyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stor

Seite 28 - USB Port

14 Chapter 15. Click on OK.To type the Euro symbol:1. Locate the Euro symbol on your keyboard.2. Open a text editor or word processor.3. Hold Alt Gr a

Seite 29

Chapter 1 15TouchpadThe built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means that the cursor respon

Seite 30

16 Chapter 1NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finge

Seite 31 - AC Adapter

Chapter 1 17Hardware Specifications and ConfigurationsMain board Major ChipsItem ControllerSystem core logic ALi M1621/M1535 Super I/O controller ALi

Seite 32 - Environmental Requirements

18 Chapter 1Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.DIMM socket

Seite 33 - I/O Address Map

Chapter 1 19Modem/LAN connector location Rear SideFloppy Disk Drive InterfaceItem SpecificationVendor & model name Mitsumi D353F3XFloppy Disk Spec

Seite 34 - DMA Channel Assignment

20 Chapter 1CD-ROM InterfaceItem SpecificationVendor & Model Name MKE CR-176-B/D 24X TEAC CD-224E-B26Performance SpecificationTransfer rate CAV

Seite 35 - System Utilities

Chapter 1 21Note: (*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more than 2000 times inc

Seite 36 - System Information

22 Chapter 1Video Resolutions ModeResolution Refresh RateCRT Only LCD/CRT Simultaneous640x480x256 85 60640x480x64K 85 60640x480x16M 85 60800x600x256 8

Seite 37 - Startup Configuration

Chapter 1 23IrDA PortItem SpecificationIrDA FIR port controller ALi M1535Number of IrDA FIR port 1Location Left sideIrDA FIR port function control En

Seite 38

IIIConventionsThe following conventions are used in this manual:Screen messagesDenotes actual messages that appear on screen.NOTEGives bits and pieces

Seite 39 - Onboard Device Configuration

24 Chapter 1NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the co

Seite 40 - System Security

Chapter 1 25Supply voltage for LCD backlight (Vrms)550 (typ.) 601 (typ.) 670 (typ.) 670 (typ.)AC AdapterItem SpecificationVendor & model name Delt

Seite 41

26 Chapter 1Power ManagementPower Saving Mode PhenomenonStandby ModeWaiting time specified by the System Standby value or the operating system elapses

Seite 42 - Load Default Settings

Chapter 1 27Mechanical SpecificationsItem SpecificationDimensions 310 (W) x 255 (D) x 36.6 (H) mmWeight 6.1 lbs for 12.1” TFT6.39 lbs for 14.1” TFTI/O

Seite 43 - BIOS Flash Utility

28 Chapter 1278-27F Parallel port 32E8-2EF Lucent Technologies Soft Modem AMR2F8-2FF ALi Fast Infrared Controller378, 37F Printer Port (LPT 1)3B0-3BB,

Seite 44 - System Utility Diskette

Chapter 2 29BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

Seite 45 - Chapter 2 39

30 Chapter 2System InformationThe System Information screen displays a summary of your computer hardware information.NOTE: The screen above is a sampl

Seite 46 - System Diagnostic Diskette

Chapter 2 31Basic System SettingsThe Basic System Settings screen allows you to set the system date and time.The following table describes the paramet

Seite 47 - QUICK TEST

32 Chapter 2The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.Settin

Seite 48

Chapter 2 33Onboard Device ConfigurationThe parameters in this screen are for advanced users only. You do not need to change the values in this scree

Seite 49 - Chapter 3

IVPrefaceBefore using this information and the product it supports, please read the following general information.1.This Service Guide provides you wi

Seite 50 - General Information

34 Chapter 2System SecurityThe System Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The foll

Seite 51 - Chapter 3 45

Chapter 2 35Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protecti

Seite 52 - 46 Chapter 3

36 Chapter 2Load Default SettingsIf you want to restore all parameter settings to their default values, select this menu item and press Enter. The fo

Seite 53 - Removing the Battery Pack

Chapter 2 37BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:New versions of system programsNew features or opt

Seite 54

38 Chapter 2System Utility DisketteThis utility diskette is for the Acer TravelMate 520 notebook machine. It provides the following functions:1.Panel

Seite 55

Chapter 2 39b. Write UUID by user keyin - this function is used when the original UUID is kept. User may use “Read Main Board Data” function first to

Seite 56 - Removing the Extended Memory

40 Chapter 2System Diagnostic DisketteIMPORTANT: 1The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided

Seite 57 - Removing the Modem Board

Chapter 2 414. Type “Host” to run Host server first.5. If there is no reflect server, the test program will show “IR FAIL”.USB Register and Connect/ D

Seite 58 - Disassembling the LCD

42 Chapter 2Full Test performs all test items in detail for your system.Quick Test performs all test items quickly for your system.The screen below a

Seite 59 - Removing the LCD Module

Chapter 3 43This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

Seite 60

VTable of ContentsChapter 1 System Specifications 1Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 61 - Removing the Inverter Board

44 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Seite 62 - Removing the Speakers

Chapter 3 45Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

Seite 63 - Removing the Microphone

46 Chapter 3MAIN UNITUPPER CASE FDD MODULECPU HEATSINKPLATECHARGER PLATECPU HEATSINKAUDIO BOARDFANMAIN BOARDPCMCIA SOCKET CPULOWER CASE

Seite 64 - Disassembling the Upper Case

Chapter 3 47Removing the Battery Pack1. To remove the battery pack, push the battery release button inward.2. Slide the battery pack out from the mach

Seite 65 - Removing the RTC Battery

48 Chapter 3Removing the CD-ROM Drive Module1. To remove the CD-ROM drive module, push the release button outward.2. Slide it out from the machine.Dis

Seite 66 - Removing the Upper Case

Chapter 3 49Removing the Hard Disk Drive Module1. To remove the hard disk drive, first remove the hard disk drive cover screw, then remove the cover.2

Seite 67 - Chapter 3 61

50 Chapter 3Removing the Extended Memory1. To remove an extended memory from the machine, first remove the screw from the memory cover.2. Push the mem

Seite 68 - Disassembling the Lower Case

Chapter 3 51Removing the Modem Board1. To remove the modem board, first remove the screw from the modem cover.2. Remove the modem cover from the machi

Seite 69 - Removing the Fan

52 Chapter 3Disassembling the LCDRemoving the Hinge Cap1. To remove the hinge cap, push the hinge cap outward, then slide the hinge cap out from the m

Seite 70 - Removing the I/O Bracket

Chapter 3 532. At CNX2, disconnect the keyboard cable from the main board carefully, then remove the keyboard from the main board.3. At CN10, disconne

Seite 72 - 66 Chapter 3

54 Chapter 32. At CN9, remove the two screws from the LCD FPC cable, and then disconnect the LCD FPC cable from the main board.3. At CN8, disconnect t

Seite 73 - Troubleshooting

Chapter 3 557. Snap off the LCD bezel carefully, then remove the LCD bezel from the LCD module.Removing the Inverter Board1. To remove the inverter bo

Seite 74 - System Check Procedures

56 Chapter 3Removing the Speakers1. Remove the two screws from the speakers as shown, then remove the speakers from the LCD module..2. Remove the four

Seite 75 - Power System Check

Chapter 3 57Removing the Microphone1. Remove the microphone from the LCD.

Seite 76 - Touchpad Check

58 Chapter 3Disassembling the Upper CaseRemoving the Floppy Disk Drive Module1. To remove the floppy disk drive module, first remove the screw from th

Seite 77 - Index of Error Message

Chapter 3 593. Disconnect the floppy disk drive FPC cable from the drive.4. To remove the floppy disk drive bezel, remove the cushion from the drive,

Seite 78 - Error Messages List

60 Chapter 32. Reinstall the RTC battery back into position by pressing it down to secure.Removing the Upper Case1. To remove the upper case, remove t

Seite 79 - No-Beep Symptoms

Chapter 3 616. Disconnect the touchpad cable from the touchpad board, then remove the touchpad board from the upper case.7. Remove the touchpad cable

Seite 80 - Power-Related Symptoms

62 Chapter 3Disassembling the Lower CaseRemoving the CPU Heatsink1. Remove the four screws from the CPU heatsink.2. Remove the CPU heatsink from the m

Seite 81

Chapter 3 632. At CN11, disconnect the fan cable from the main board.3. Pull the battery connector and audio jack out to remove the main board from th

Seite 82 - Peripheral-Related Symptoms

Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:PerformanceMobile Pentium® III process

Seite 83 - Modem-Related Symptoms

64 Chapter 3Removing the PCMCIA Slot1. Remove the two screws from the PCMCIA plate to remove the plate.2. At CN13, remove the two screws from the PCMC

Seite 84 - Intermittent Problems

Chapter 3 65Removing the Modem Cable1. At CN21 and CN22, disconnect the modem cable from the main board, then remove the modem cable from the main boa

Seite 86 - 80 Chapter 4

Chapter 4 67Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

Seite 87 - Chapter 4 81

68 Chapter 4System Check ProceduresDiskette Drive CheckDo the following to isolate the problem to a controller, driver, cable or diskette. A write-en

Seite 88 - 82 Chapter 4

Chapter 4 69The following auxiliary input devices are supported by this computer:Numeric keypadExternal keyboardIf any of these devices do not work, r

Seite 89 - Chapter 5

70 Chapter 4Check the Battery Pack To check the battery pack, do the following:1.Power off the computer. 2.Remove the battery pack and measure the vol

Seite 90 - Acer OFF OFF

Chapter 4 71Index of Error MessageThe symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause is listed fi

Seite 91

72 Chapter 4Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.DIMMSystem boardDiskette drive A error Chec

Seite 92 - 86 Chapter 5

Chapter 4 73No-Beep SymptomsSymptom / Error Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (battery pack and po

Seite 93 - Chapter 6

2 Chapter 1DisplayThe large graphics display offers excellent viewing, display quality and desktop performance graphics. The computer supports a Thin

Seite 94

74 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Seite 95 - Chapter 6 89

Chapter 4 75Battery can’t be charged Power System Check Battery packSystem boardPCMCIA-Related SymptomsSymptom / Error Action in SequenceSystem cannot

Seite 96 - 90 Chapter 6

76 Chapter 4The system doesn't resume from standby mode after opening the LCD.Standby ModeLCD cover switchSystem boardBattery fuel gauge in Windo

Seite 97 - Chapter 6 91

Chapter 4 77NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 79.Modem-Related

Seite 98 - 92 Chapter 6

78 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Seite 99 - Chapter 6 93

Chapter 4 79Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Seite 100 - 94 Chapter 6

80 Chapter 4Index of AFlash BIOS Error MessageError Message Action in SequenceHardware Error See “System Diagnostic Diskette” on page 40BIOS Update P

Seite 101 - Chapter 6 95

Chapter 4 81Index of PQA Diagnostic Error Code, MessageError Code Message Action in Sequence16XXX Backup battery error Backup battery01XXX CPU or main

Seite 103 - Chapter 6 97

Chapter 5 83Top ViewPCB No. 99206CN1 PS/2 keyboard and Mouse Port CN12 CD-ROM ConnectorCN2 External Display Port CN13 PCMCIA Socket ConnectorCN3 Paral

Seite 104 - 98 Chapter 6

Chapter 1 3System Block Diagram

Seite 105 - Appendix A

84 Chapter 5SW-6: Check PasswordSW6 = OFF, EnableSW-6 = ON, DisableSW-7: Boot Block BootSW-7 = OFF, DisableSW-7 = On, EnableSW-4/5SW-4 SW-5Acer OFF OF

Seite 106 - 100 Appendix A

Chapter 5 85Bottom ViewCN21 Modem Card Cable Connector CN25 Battery ConnectorCN22 Modem Card Cable Connector CN26 Modem ConnectorCN23 Power Push Swit

Seite 108 - 102 Appendix B

Chapter 6 871This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 520. Refer to this chapter whenev

Seite 110 - 104 Appendix C

Chapter 6 89Picture No. Partname Description Part No.CPU/ ProcessorNS CPU, PIII-500, INTEL IC CPU COPPERM-500 UPGA201.COPRM.50ACPU, PIII-600, INTEL IC

Seite 111

90 Chapter 68 LCD bezel LCD BEZEL ASSY(12.1") 60.40G11.00110 LCD panel LCD PANEL ASSY(HIT12.1")FL2.5 60.41H02.001NS Hinge Brac

Seite 112

Chapter 6 913 LCD cable C.A LCD(14.1"ADT&UNI)FL2.5 50.41H01.0017 LCD bezel LCD BEZEL ASSY(14.1") 60.41H03.0016 LCD pan

Seite 113 - Index 107

92 Chapter 6NS HDD Connector CONN CTR ML 22P HH98227-A2(HDD 20.80056.022NS HDD module ASSY HDD 9.5" 12GB IBM 6M=65.40G05.021NS HDD,12

Seite 114 - 108 Index

Chapter 6 9310 FDD Cable C.A FDD FPC FALCON2 50.40G01.0013 FDD Bracket FDD REAR BRAKET FALCON2 33.40G04.00117 FDD Bezel FDD BEZE

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