
TravelMate 520Service Guide PART NO.: 49.41H02.001 DOC. NO.: SG336-0005A
4 Chapter 1Board LayoutTop View1. DC-in Port 16. Diskette Drive Connector2. PS/2 Keyboard and Mouse Port 17. PCMCIA (PC card) Controller (OZ6933)3
94 Chapter 6NS CD-ROM Module,24X,TEACASSY CDROM TEAC FALCON2 6M=65.40G06.001NS CD-ROM Device,24X,TEACCD ROM 24X SLIM TEAC/CD224EB26 56.10061.
Chapter 6 95HeatsinkNS CPU Heatsink HEATSINK CPU FALCON2.5 34.41H04.0011 CPU Heatsink Plate CPU HEATSINK PLATE FALCON2.5 31.41H02.001NS PC
96 Chapter 6CablesNS Modem Cable C.A MODEM FALCON2.5 50.41H04.001NS Launch Board Cable C.A LAUNCH FALCON2 50.40G05.001M
Chapter 6 97BatteryNS Battery ASSY BTY PACK BTP-34A1 FAL2.5 60.41H01.001NS RTC Battery, Li BTY LI 3V CR1220 36MAH 23.20004.091Case/Cover/Bracket Ass
98 Chapter 615 Modem Cover MODEM COVER ASSY 60.40G06.00112 Upper Case UPPER CASE ASSEMBLY 60.40G03.001NS Lower Case LO
Appendix A 99Model Number DefinitionsModel NumberLCD CPU Memory HDD CD Battery 520iT 12.1” TFT Celeron-550 64MB 4.8GB 24x Lilon521TE 13.3” TFT PIII-6
100 Appendix A
Appendix B 101This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested unde
102 Appendix B
Appendix C 103This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer
Chapter 1 5Bottom View1. North Bridge (ALi M1621) 7. Battery Connector2. Power Push Switch 8. South Bridge (ALi M1535)3. Audio Connector 9.
104 Appendix C
Index 105AAC Adapter 25ACPI 1AFLASH Utility 37Audio 21BBattery 23Battery CoverRemoving 47Battery PackRemoving 47BIOS 17BIOS Setup Utility 29BIOS Utili
106 IndexKKeyboard 11, 23Keyboard or Auxiliary Input Device Check 68LLAN 18Launch Keys 14LCD 2, 24Disassembly 52MMachine Disassembly and Replacement 4
Index 107
108 Index
6 Chapter 1PanelPorts allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel# Item Description1 Display
Chapter 1 7Left Panel# Icon Item/ Port Connects to...1 Security keylock Kensington-compatible key-based computer security lock.2 PCMCIA (PC card) Port
8 Chapter 1Right PanelRear Panel# Icon Item/ Port Connects to...1 Video capture kit slot Accepts the video capture kit option on the right side of the
Chapter 1 9Bottom Panel4 Expansion port EasyPort port replicator5 USB ports Universal Serial Bus devices (e.g., USB mouse, USB camera)6 External displ
10 Chapter 1IndicatorsThe computer has six easy-to-read status icons below the display screen.The Power and Sleep status icons are visible even when y
Chapter 1 11KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.Special k
12 Chapter 1NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard
Chapter 1 13The euro symbolIf your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European l
IICopyrightCopyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stor
14 Chapter 15. Click on OK.To type the Euro symbol:1. Locate the Euro symbol on your keyboard.2. Open a text editor or word processor.3. Hold Alt Gr a
Chapter 1 15TouchpadThe built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means that the cursor respon
16 Chapter 1NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finge
Chapter 1 17Hardware Specifications and ConfigurationsMain board Major ChipsItem ControllerSystem core logic ALi M1621/M1535 Super I/O controller ALi
18 Chapter 1Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.DIMM socket
Chapter 1 19Modem/LAN connector location Rear SideFloppy Disk Drive InterfaceItem SpecificationVendor & model name Mitsumi D353F3XFloppy Disk Spec
20 Chapter 1CD-ROM InterfaceItem SpecificationVendor & Model Name MKE CR-176-B/D 24X TEAC CD-224E-B26Performance SpecificationTransfer rate CAV
Chapter 1 21Note: (*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more than 2000 times inc
22 Chapter 1Video Resolutions ModeResolution Refresh RateCRT Only LCD/CRT Simultaneous640x480x256 85 60640x480x64K 85 60640x480x16M 85 60800x600x256 8
Chapter 1 23IrDA PortItem SpecificationIrDA FIR port controller ALi M1535Number of IrDA FIR port 1Location Left sideIrDA FIR port function control En
IIIConventionsThe following conventions are used in this manual:Screen messagesDenotes actual messages that appear on screen.NOTEGives bits and pieces
24 Chapter 1NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the co
Chapter 1 25Supply voltage for LCD backlight (Vrms)550 (typ.) 601 (typ.) 670 (typ.) 670 (typ.)AC AdapterItem SpecificationVendor & model name Delt
26 Chapter 1Power ManagementPower Saving Mode PhenomenonStandby ModeWaiting time specified by the System Standby value or the operating system elapses
Chapter 1 27Mechanical SpecificationsItem SpecificationDimensions 310 (W) x 255 (D) x 36.6 (H) mmWeight 6.1 lbs for 12.1” TFT6.39 lbs for 14.1” TFTI/O
28 Chapter 1278-27F Parallel port 32E8-2EF Lucent Technologies Soft Modem AMR2F8-2FF ALi Fast Infrared Controller378, 37F Printer Port (LPT 1)3B0-3BB,
Chapter 2 29BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y
30 Chapter 2System InformationThe System Information screen displays a summary of your computer hardware information.NOTE: The screen above is a sampl
Chapter 2 31Basic System SettingsThe Basic System Settings screen allows you to set the system date and time.The following table describes the paramet
32 Chapter 2The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.Settin
Chapter 2 33Onboard Device ConfigurationThe parameters in this screen are for advanced users only. You do not need to change the values in this scree
IVPrefaceBefore using this information and the product it supports, please read the following general information.1.This Service Guide provides you wi
34 Chapter 2System SecurityThe System Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The foll
Chapter 2 35Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protecti
36 Chapter 2Load Default SettingsIf you want to restore all parameter settings to their default values, select this menu item and press Enter. The fo
Chapter 2 37BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:New versions of system programsNew features or opt
38 Chapter 2System Utility DisketteThis utility diskette is for the Acer TravelMate 520 notebook machine. It provides the following functions:1.Panel
Chapter 2 39b. Write UUID by user keyin - this function is used when the original UUID is kept. User may use “Read Main Board Data” function first to
40 Chapter 2System Diagnostic DisketteIMPORTANT: 1The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided
Chapter 2 414. Type “Host” to run Host server first.5. If there is no reflect server, the test program will show “IR FAIL”.USB Register and Connect/ D
42 Chapter 2Full Test performs all test items in detail for your system.Quick Test performs all test items quickly for your system.The screen below a
Chapter 3 43This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb
VTable of ContentsChapter 1 System Specifications 1Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p
Chapter 3 45Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
46 Chapter 3MAIN UNITUPPER CASE FDD MODULECPU HEATSINKPLATECHARGER PLATECPU HEATSINKAUDIO BOARDFANMAIN BOARDPCMCIA SOCKET CPULOWER CASE
Chapter 3 47Removing the Battery Pack1. To remove the battery pack, push the battery release button inward.2. Slide the battery pack out from the mach
48 Chapter 3Removing the CD-ROM Drive Module1. To remove the CD-ROM drive module, push the release button outward.2. Slide it out from the machine.Dis
Chapter 3 49Removing the Hard Disk Drive Module1. To remove the hard disk drive, first remove the hard disk drive cover screw, then remove the cover.2
50 Chapter 3Removing the Extended Memory1. To remove an extended memory from the machine, first remove the screw from the memory cover.2. Push the mem
Chapter 3 51Removing the Modem Board1. To remove the modem board, first remove the screw from the modem cover.2. Remove the modem cover from the machi
52 Chapter 3Disassembling the LCDRemoving the Hinge Cap1. To remove the hinge cap, push the hinge cap outward, then slide the hinge cap out from the m
Chapter 3 532. At CNX2, disconnect the keyboard cable from the main board carefully, then remove the keyboard from the main board.3. At CN10, disconne
VITable of Contents
54 Chapter 32. At CN9, remove the two screws from the LCD FPC cable, and then disconnect the LCD FPC cable from the main board.3. At CN8, disconnect t
Chapter 3 557. Snap off the LCD bezel carefully, then remove the LCD bezel from the LCD module.Removing the Inverter Board1. To remove the inverter bo
56 Chapter 3Removing the Speakers1. Remove the two screws from the speakers as shown, then remove the speakers from the LCD module..2. Remove the four
Chapter 3 57Removing the Microphone1. Remove the microphone from the LCD.
58 Chapter 3Disassembling the Upper CaseRemoving the Floppy Disk Drive Module1. To remove the floppy disk drive module, first remove the screw from th
Chapter 3 593. Disconnect the floppy disk drive FPC cable from the drive.4. To remove the floppy disk drive bezel, remove the cushion from the drive,
60 Chapter 32. Reinstall the RTC battery back into position by pressing it down to secure.Removing the Upper Case1. To remove the upper case, remove t
Chapter 3 616. Disconnect the touchpad cable from the touchpad board, then remove the touchpad board from the upper case.7. Remove the touchpad cable
62 Chapter 3Disassembling the Lower CaseRemoving the CPU Heatsink1. Remove the four screws from the CPU heatsink.2. Remove the CPU heatsink from the m
Chapter 3 632. At CN11, disconnect the fan cable from the main board.3. Pull the battery connector and audio jack out to remove the main board from th
Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:PerformanceMobile Pentium® III process
64 Chapter 3Removing the PCMCIA Slot1. Remove the two screws from the PCMCIA plate to remove the plate.2. At CN13, remove the two screws from the PCMC
Chapter 3 65Removing the Modem Cable1. At CN21 and CN22, disconnect the modem cable from the main board, then remove the modem cable from the main boa
66 Chapter 3
Chapter 4 67Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer
68 Chapter 4System Check ProceduresDiskette Drive CheckDo the following to isolate the problem to a controller, driver, cable or diskette. A write-en
Chapter 4 69The following auxiliary input devices are supported by this computer:Numeric keypadExternal keyboardIf any of these devices do not work, r
70 Chapter 4Check the Battery Pack To check the battery pack, do the following:1.Power off the computer. 2.Remove the battery pack and measure the vol
Chapter 4 71Index of Error MessageThe symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause is listed fi
72 Chapter 4Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.DIMMSystem boardDiskette drive A error Chec
Chapter 4 73No-Beep SymptomsSymptom / Error Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (battery pack and po
2 Chapter 1DisplayThe large graphics display offers excellent viewing, display quality and desktop performance graphics. The computer supports a Thin
74 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL
Chapter 4 75Battery can’t be charged Power System Check Battery packSystem boardPCMCIA-Related SymptomsSymptom / Error Action in SequenceSystem cannot
76 Chapter 4The system doesn't resume from standby mode after opening the LCD.Standby ModeLCD cover switchSystem boardBattery fuel gauge in Windo
Chapter 4 77NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 79.Modem-Related
78 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
Chapter 4 79Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet
80 Chapter 4Index of AFlash BIOS Error MessageError Message Action in SequenceHardware Error See “System Diagnostic Diskette” on page 40BIOS Update P
Chapter 4 81Index of PQA Diagnostic Error Code, MessageError Code Message Action in Sequence16XXX Backup battery error Backup battery01XXX CPU or main
82 Chapter 4
Chapter 5 83Top ViewPCB No. 99206CN1 PS/2 keyboard and Mouse Port CN12 CD-ROM ConnectorCN2 External Display Port CN13 PCMCIA Socket ConnectorCN3 Paral
Chapter 1 3System Block Diagram
84 Chapter 5SW-6: Check PasswordSW6 = OFF, EnableSW-6 = ON, DisableSW-7: Boot Block BootSW-7 = OFF, DisableSW-7 = On, EnableSW-4/5SW-4 SW-5Acer OFF OF
Chapter 5 85Bottom ViewCN21 Modem Card Cable Connector CN25 Battery ConnectorCN22 Modem Card Cable Connector CN26 Modem ConnectorCN23 Power Push Swit
86 Chapter 5
Chapter 6 871This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 520. Refer to this chapter whenev
Chapter 6 89Picture No. Partname Description Part No.CPU/ ProcessorNS CPU, PIII-500, INTEL IC CPU COPPERM-500 UPGA201.COPRM.50ACPU, PIII-600, INTEL IC
90 Chapter 68 LCD bezel LCD BEZEL ASSY(12.1") 60.40G11.00110 LCD panel LCD PANEL ASSY(HIT12.1")FL2.5 60.41H02.001NS Hinge Brac
Chapter 6 913 LCD cable C.A LCD(14.1"ADT&UNI)FL2.5 50.41H01.0017 LCD bezel LCD BEZEL ASSY(14.1") 60.41H03.0016 LCD pan
92 Chapter 6NS HDD Connector CONN CTR ML 22P HH98227-A2(HDD 20.80056.022NS HDD module ASSY HDD 9.5" 12GB IBM 6M=65.40G05.021NS HDD,12
Chapter 6 9310 FDD Cable C.A FDD FPC FALCON2 50.40G01.0013 FDD Bracket FDD REAR BRAKET FALCON2 33.40G04.00117 FDD Bezel FDD BEZE
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