Acer 2500 Bedienungsanleitung

Acer Extensa 2000/2500 SeriesService Guide

Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:PerformanceT Intel® Pentium® 4 (for Exte

91 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Chapter 4 92How to Build NAPP Master Hard Disc DriveCD to Disk Recovery1. Prepare NAPP CD, Recovery CD and System CD.2. Put NAPP CD into the optical d

93 Chapter 46. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to t

Chapter 4 947. Then insert the System CD to the optical drive.8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard d

95 Chapter 4Disk to Disk Recovery1. Prepare NAPP CD, Recovery CD and System CD.2. Put NAPP CD into the optical drive. Then boot up the system.3. The s

Chapter 4 965. Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery.NOTE: For Multi-Languages Recovery, not more than

97 Chapter 4After you place the Recovery CD to the optical drive, you will see the display below.7. Then insert the System CD to the optical drive.

Chapter 4 988. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.

99 Chapter 4

Chapter 5 100Top View1234567 8 910111213141516171819202122232425Jumper and Connector LocationsChapter 5

2 Chapter 1T One RJ-45 network jackT One DC-in jackT One parallel port (ECP/EPP)T One external monitor portT One microphone-in jack (3.5mm mini jack)T

101 Chapter 51 U12 CPU Socket 14 LIN1 Line-in Port2 FAN1 Fan Connector 15 LOUT1 Line-out Port3 SW1 SW1 16 RJ1 RJ45+RJ114 TPAD1 Touchpad Cable Connecto

Chapter 5 102Bottom View1 U7 FIR Port2 RING1 Modem Cable Connector3 MDC1 Modem Card Connector4 DM1 DIMM Socket 15 DM2 DIMM Socket 2SW1 Settings1 2 3 4

103 Chapter 5

Chapter 6 104This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Extensa 2000/2500. Refer to this chapter when

105 Chapter 6 Extensa 2000/2500 Exploded Diagram

Chapter 6 106Extensa 2000 FRU ListPicture No. Partname And Description Part NumberAdapterADAPTER 135W 19V 3PIN LITEON PA-1131-08ACAP.13503.001ADAPTER

107 Chapter 6LAUNCH BOARD 55.T30V1.002MODEM BOARD AMBIT T60M283.10(01)54.09011.544MODEM/BLUETOOTH BOARD AMBIT T60M665.0054.09061.001CablesCOVER SWITCH

Chapter 6 10810 OPTICAL DRIVE SUPPORT BRACKET33.T30V1.00115 HDD BRACKET 33.A20V1.00116 HDD HOLDER 33.T30V1.00317 LOWER CASE W/DIMM COVER& SPEAKER

109 Chapter 62ND FAN BRACKET 33.A29V1.002MIDDLE COVER W/LAUNCH BOARDTBDCommunication ModuleWIRELESS ANTENNA RIGHT (BLACK)50.A20V1.001WIRELESS ANTENNA

Chapter 6 110FDD MODULE 1.44M PANASONIC JU-226A033KF.T3007.001FDD MODULE 1.44M MITSUMI D353G 4515KF.T3006.001FDD BRACKET 33.T30V1.005FDD CABLE 50.T30V

Chapter 1 3System Block DiagramCARDBUSHUB I/FHOST BUSDDR*2TWO SLOTICH4-MLPC BUSPCI BUS GMCHMontara-GTCLK GEN.CY 28346LANRTL 8101L133MHz66MHzCARDBUSP

111 Chapter 6HDD 80GB TOSHIBA MK8025GAS KA023AKH.08004.001Heatsink4 CPU FANSINK 34.T45V1.0034 CPU THERMAL PLATE 34.A20V1.001VGA THERMAL PLATE 34.T45V1

Chapter 6 112KEYBOARD DARFON NSK-ACY0R RUSSIANKB.A2007.015KEYBOARD DARFON NSK-ACY02 TAIWANKB.A2007.016KEYBOARD DARFON NSK-ACY0S SPANISHKB.A2007.017KEY

113 Chapter 6LCD COAXIAL CABLE 14” 50.A20V1.003LCD COAXIAL CABLE 15" 50.49V06.002NS LCD PANEL W/HINGE & LOGO TBDNS LCD BEZEL W/ICON PLATE TBD

Chapter 6 114NAME PLATE 40.E01V1.001MemoryNS SODIMM 128M INFINEON HYS64D16000GDL-6-BKN.12802.006SODIMM 256M INFINEON HYS64D32020GDL-6-BKN.25602.009SOD

115 Chapter 6NS TOUCHPAD SYNAPTICS TM41P-35756.17001.001ScrewsNS SCREW 86.T30V1.001NS SCREW 86.9A352.3R0NS SCREW 86.9A353.6R0NS SCREW 86.9A524.4R0NS S

Chapter 6 116BATTERY PACK LI-ON 8CELL PANASONICBT.T3007.003BATTERY LI-ON 8CELL SANYO BT.T3003.001BATTERY PACK LI-ON 12CELL SANYOTBDCASE/COVER/BRACKET

117 Chapter 6LAUNCH CABLE 50.T30V1.011MODEM CABLE 2PIN 2CONNECTOR 55MM50.41T11.002POWER CORD US (3 pin) 27.01618.051Case/Cover/Bracket Assembly6 HINGE

Chapter 6 118DIMM COVER W/SCREW TBD19 UPPER CASE W/COVER SWITCH CABLETBDTOUCHPAD COVER 42.T30V1.0062ND FAN BRACKET 33.A29V1.002MIDDLE COVER W/LAUNCH B

119 Chapter 6CPU P4 3.2GMHZ 800FSB INTELKC.DP001.32CCPU 3.2GMHZ 800FSB INTEL KC.DPP01.32CCPU 3.4GMHZ 800FSB INTEL KC.DPP01.34CFAN 2ND 23.T45V1.001FDD/

Chapter 6 120HDD 30G TOSHIBA MK3021GASKH.33004.001HDD 40GB HITACHI IC25N040ATMR04KH.04007.009HDD 40G TOSHIBA MK4025GASKH.04004.002HDD 40GB FUJITSU MHT

4 Chapter 1Board LayoutTop View1 CPU Socket 14 Line-in Port2 Fan Connector 15 Line-out Port3 SW1 (Please see Chapter 5 for detailed settings) 16 RJ45+

121 Chapter 6KEYBOARD DARFON NSK-ACY06 PORTUGUEKB.A2007.004KEYBOARD DARFON NSK-ACY0A ARABICKB.A2007.005KEYBOARD DARFON NSK-ACY1A BELGIANKB.A2007.006KE

Chapter 6 122INVERTER BOARD 15" SUMIDA 19.T30V1.201INVERTER BOARD 14"/15" 19.21030.I71LCD BRACKET RIGHT FOR 14.1"33.T30V1.006LCD B

123 Chapter 6MAINBOARD W/O CPU W/MODEM CABLE & LAUNCH BOARD CABLE (USE FOR FDD)TBDMAINBOARD W/O CPU W/MODEM CABLE & LAUNCH BOARD CABLELB.T4501

Chapter 6 124COMBO MODULE 24X QSI SBW-242B6M.A20V1.003DVD-ROM MODULE 8X MKE SR-81776M.T46V1.001DVD-RW MODULE 2X UJ-820B-A DVR-K12D6M.A20V1.004DVD-RW M

125 Chapter 6

Appendix A 126Model Name Definition Extensa 2000Model NumberLCD CPU Memory HDD ODD Battery Wireless LAN2001LC 15.0" XGAICP 2.6GHz DDR333 1x256MB4

127 Appendix A

Appendix B 128This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chap

129 Appendix BMicrosoft® Windows® XP Environment TestItem SpecificationsProcessor Intel Celeron 2.6GHz/400FSB/128KIntel Pentium 4 2.8GMHZ 533FSBMem

Appendix B 130DVD-dual DVD-Dual SDW-042DVD-Dual SDW-431SDVD-Dual GWA-4040NDVD-Dual DVR K13RADVD-RW DVD-RW SD-R6112DVD-Super Multi UJ820 DVD super mult

Chapter 1 5Bottom View1 FIR Port2 Modem Cable Connector3 Modem Card Connector4 DIMM Socket 25 DIMM Socket 1

131 Appendix BI/O - USB Keyboard/Mouse Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard ProAcer Aspire USB mouseLogicool US MouseLogitech Cordl

Appendix B 132PCMCIAPCMCIA - ATA IBM Microdrive 340MBIBM Microdrive 1GIomega Click! 40MBSony Memory Stick 64MBSandisk Flash Card 20MBApacer SD Flash C

133 Appendix B

Appendix C 134This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

135 Appendix C

Index 136AAC Adapter 28AFLASH Utility 49Audio 18BBattery 27battery packcharging indicator 11BIOS 18package 18ROM size 18ROM type 18vendor 18Version 18

137 IndexJumper and Connector LocationsSW2 Settings 106KKeyboard 18, 27Keyboard or Auxiliary Input Device Check 79LL2 cache 18LCD 28MMechanical Specif

Index 138

6 Chapter 1PanelPorts allow you to connect peripheral devices to your computer as you would with a desktop PC.Front Panel# Item Description1 Display s

Chapter 1 7Left Panel# Icon Item/ Port Description1 PCMCIA (PC card) Port Connects to one Type III 16-bit PC card or 32-bit CardBus PC Card.2 Eject bu

8 Chapter 1Right Panel# Icon Item/ Port Description1 Speaker Delivers stereo audio output.2 Ventilation slots Enable the computer to stay cool, even a

Chapter 1 9Rear Panel l# Icon Port Description1 Power Jack Connects to an AC adapter 2 Parallel port Connects to a parallel device (e.g., parallel pri

10 Chapter 1Bottom Panel# Item Description1 Battery bay Houses the computer’s battery pack.2 Battery release latch Unlatches the battery to remove the

IIRevision HistoryPlease refer to the table below for the updates made on Extensa 2000/2500 service guide.Date Chapter Updates

Chapter 1 11IndicatorsThe computer has seven easy-to-read status icons on the right of the display screen..The Power and Standby status icons are visi

12 Chapter 1Understanding the iconsWhen the cover of your computer is closed, 2 easy-to-read icons are shown, indicating which state or feature is ena

Chapter 1 13KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.Special k

14 Chapter 1NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard

Chapter 1 15Hot KeysThe computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, v

16 Chapter 1The Euro symbolIf your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European l

Chapter 1 17 Launch KeysLocated at the top of the keyboard are six buttons. These buttons are called lauch keys. They are designated as mail button, W

18 Chapter 1Hardware Specifications and ConfigurationsSystem Board Major ChipsItem ControllerSystem core logic Intel ICH4-MSuper I/O controller NS PC

Chapter 1 19Cache size 128KB for TM240/512KB for TM2501st level cache control Always Enabled2nd level cache control Always EnabledCache scheme control

20 Chapter 1Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations..512MB 1024M

IIICopyrightCopyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, st

Chapter 1 21Bytes per sector 512 512 512Logical heads 16 16 16Logical sectors 63 63 63Drive FormatLogical cylinders 16383 16383 16383Physical read/wri

22 Chapter 1Applicable disc format QSI:CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2, Form-1 and Mode-2 Form-2, CD-i Ready, Video-CD (MPEG-1), Karaoke CD, Ph

Chapter 1 23Applicable disc format DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G), DVD-RAM (2.6G), DVD-RAM (4.7G)CD: CD-Audio, CD-ROM (mode 1 and mode 2), C

24 Chapter 1Disc type for read/write applicationApplicable Formats CD-DA, CD-TEXT, CD ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Form-2, CD-I Ready, Vide

Chapter 1 25 Pick-up NA: CD: 0.51 DVD: 0.65Focusing: AstigmatismTracking: CD: DPP

26 Chapter 1 Video MemoryItem SpecificationFixed or upgradeable Fixed, share the system memoryVideo memory size 8MBVideo Resolutions ModeResolution R

Chapter 1 27 Supports 32 bit CardBus Yes (IRQ17)KeyboardItem SpecificationKeyboard controller Mitsubishi LPC keyboard controller M38857Keyboard ven

28 Chapter 1NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the co

Chapter 1 29 Frequency variation range (Hz) 47-63Input voltage range (Vrms) 90-270Inrush current The maximum inrush current will be less than 50A and

30 Chapter 1Hibernation ModeEnter Hibernation Mode (suspend to HDD) when1.Hibernation hot-key is pressed and system is ready to enter Hibernation mode

IVConventionsThe following conventions are used in this manual:Screen messages Denotes actual messages that appear on screen.NOTE Gives bits and piece

Chapter 1 31

Chapter 2 32BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

33 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T

Chapter 2 34InformationNOTE: The system information is subject to different models.Parameter DescriptionFloppy Disk Drive Shows floppy drive type info

35 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Chapter 2 36The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

37 Chapter 2AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The

Chapter 2 38Legacy USB Support Enables, disables USB interface devices support under DOS mode.Option: Disabled or EnabledParameter Description Options

39 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

Chapter 2 40The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

41 Chapter 2Removing a PasswordFollow these steps:1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The

Chapter 2 42If the current password entered does not match the actual current password, the screen will show you the Setup Warning.If the new password

43 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

Chapter 2 44ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

45 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or

Chapter 3 46This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

47 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Chapter 3 48Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

49 Chapter 3Screw ListItem DescriptionA SCW HEX NYL I#R-40/O#4-40 L5.5(34.00015.081)B SCRW MACH PAN NYLOK M2.0*10 NI (86.1A522.100)C SCRW CPU SCREW FO

Chapter 3 50Removing the Battery1. To remove the battery, push the battery release latch.2. Then slide the battery out from the machine.

VIChapter 1 System Introduction 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

51 Chapter 3Removing the Memory Module1. See “Removing the Battery” on page 50.2. To remove the memory module from the machine, first remove the two s

Chapter 3 52Removing the Wireless LAN Board and the Modem Board1. See “Removing the Battery” on page 50.2. To remove the wireless LAN board, first rem

53 Chapter 3Removing the Hard Disk Drive Module1. See “Removing the Battery” on page 50.2. To remove the hard disk drive, pull the hard disk dirve car

Chapter 3 54Removing the LCD ModuleRemoving the Middle Cover1. See “Removing the Battery” on page 50.2. To remove the middle cover, first use a plasti

55 Chapter 33. Remove the two screws and then detach the launch board from the middle cover.Removing the LCD Module1. See “Removing the Battery” on pa

Chapter 3 56

57 Chapter 3Disassembling the LCD ModuleRemoving the LCD Bezel1. See “Removing the Battery” on page 50.2. See “Removing the Middle Cover” on page 54.3

Chapter 3 58NOTE: Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you reassemble the LCD module.Removing t

59 Chapter 32. See “Removing the Middle Cover” on page 54.3. See “Removing the Launch Board” on page 54.4. See “Removing the LCD Module” on page 55.5.

Chapter 3 602. See “Removing the Middle Cover” on page 54.3. See “Removing the Launch Board” on page 54.4. See “Removing the LCD Module” on page 55.5.

VIIRemoving the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Removing the Fan . . . . . . . . . . .

61 Chapter 3Disassembling the Main UnitRemoving the Keyboard1. See “Removing the Battery” on page 50.2. See “Removing the Middle Cover” on page 54.3.

Chapter 3 62 Removing the Thermal Module1. See “Removing the Battery” on page 50.2. See “Removing the Middle Cover” on page 54.3. See “Removing the Ke

63 Chapter 3Installing the Processor1. See “Removing the Battery” on page 50.2. See “Removing the Middle Cover” on page 54.3. See “Removing the Keyboa

Chapter 3 644. Then take the upper case assembly off the main unit.Removing the Touchpad Board1. See “Removing the Battery” on page 50.2. See “Removin

65 Chapter 33. See “Removing the LCD Module” on page 55.4. See “Removing the Keyboard” on page 61.5. See “Removing the Upper Case Assemly” on page 63.

Chapter 3 663. Remove another two screws holding the FDD bracket on the other side. Then take the FDD off the FDD bracket.Removing the VGA Thermal Pla

67 Chapter 3Removing the Second Fan Bracket1. See “Removing the Battery” on page 50.2. See “Removing the Middle Cover” on page 54.3. See “Removing the

Chapter 3 685. Push the ODD module outwards then take the ODD out of the support bracket. Remove the screw that fastens the ODD support bracket then r

69 Chapter 3.14. Remove the two screws holding the main board as the picture shows. Remove another two screws that fasten the main board. Then detach

Chapter 3 702. See “Removing the Middle Cover” on page 54.3. See “Removing the Keyboard” on page 61.4. See “Removing the Fan” on page 61.5. See “Remov

VIIIAppendix B Test Compatible Components 128Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

71 Chapter 3Removing the Speaker Set1. See “Removing the Battery” on page 50.2. See “Removing the Middle Cover” on page 54.3. See “Removing the Keyboa

Chapter 3 72System Upgrade ProcedureBase Unit to Wireless Unit1. Turn out the two screws fastening the modem cover then open the cover.2. Connect the

73 Chapter 3

Chapter 4 74Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

75 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Chapter 4 76Memory checkMemory errors might stop system operations, show error messages on the screen, or hang the system.1. Boot from the diagnostics

77 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Chapter 4 78Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In P

79 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

Chapter 4 80Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.

IX

81 Chapter 4Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet

Chapter 4 82Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter

83 Chapter 4POST CodeCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h Initialize sys

Chapter 4 8448h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video adapters in system4Bh QuietBoot start

85 Chapter 48Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus hard-disk controllers92h Jump to

Chapter 4 86Code Beeps For Boot Block in Flash ROME0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system t

87 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Chapter 4 88PCMCIA-Related SymptomsSymptom / Error Action in SequenceSystem cannot detect the PC Card (PCMCIA) PCMCIA slot assemblySystem boardPCMCIA

89 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 91.System hangs i

Chapter 4 90Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec