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Acer TravelMate 3300/Extensa 3100 Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
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Inhaltsverzeichnis

Seite 1 - Service Guide

Acer TravelMate 3300/Extensa 3100 SeriesService Guide

Seite 2 - Revision History

4 Chapter 1Bottom View1 Giga LAN Port (JK1) 10 Main Board to IO Board Connector (IOB1)2 Power Jack (DCIN1) 11 HDD Connector (HDD1)3 VGA Port (CRT1) 12

Seite 3 - Disclaimer

94 Chapter 6HDD SPONGE HDD SPONGE MYNA-2 47.TB1V1.003SCREW SCW HEX NYL I#R-40/O#4-40 L5.934.4C210.001SCREW SCREW MACH WAFER M2*L4 NI 86.T39V1.002SCREW

Seite 4 - Conventions

Chapter 1 5IO Board LayoutTop View1 Microphone Connector (INTMIC1) 7 Microphone-in Port (MIC1)2 Cover Switch Cable Connector (LID1)8 Line-in Port (LIN

Seite 5

6 Chapter 1Bottom View1 Modem Board Connector (MDC 1) 2 MDC Cable Connector (RING1)

Seite 6

Chapter 1 7System Block DiagramTitleSize Document Number RevDate: SheetMyna IISBBLOCK DIAGRAMCustom147Monday, September 26, 2005<Core Design>Tit

Seite 7 - System Specifications

8 Chapter 1Outlook ViewA general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.Front View# Item Descri

Seite 8 - Environment

Chapter 1 9Closed front viewLeft View # Icon Item Description1 Speakers Left and right speakers deliver stereo audio output.2 Battery indicator Lights

Seite 9

10 Chapter 1NOTE: The positions of the AcerMedia indicator, eject button and emergency eject hole may differ depending on the optical drive module ins

Seite 10 - Bottom View

Chapter 1 11Rear View# Icon Item Description1 PC Card slot eject buttonEjects the PC Card from the slot.2 PC Card slot Connects to one Type II CardBus

Seite 11 - IO Board Layout

12 Chapter 1Bottom View# Item Description1 Battery bay Houses the computer’s battery pack.2 Battery lock Locks the battery in position.3 Cooling fan H

Seite 12

Chapter 1 13IndicatorsThe computer has three easy-to-read status indicators on the left side of the keyboard, and four on the front panel.The power, b

Seite 13 - System Block Diagram

IIRevision HistoryPlease refer to the table below for the updates made on TravelMate 3300/Extensa 3100 service guide.Date Chapter Updates2005/11/25 Al

Seite 14 - Outlook View

14 Chapter 1Easy-launch buttonsLocated at the upper-right, above the keyboard are four buttons. These buttons are called easy-launch buttons. The are:

Seite 15 - # Item Description

Chapter 1 15TouchpadThe build-in touchpad is pointing device that senses movement on its surface. This means the cursor responds as you move your fing

Seite 16

16 Chapter 1Drag Click and hold, then use finger on the touchpad to drag the cursor.Tap twice (at the same speed as double-clicking a mouse button); r

Seite 17

Chapter 1 17Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys

Seite 18

18 Chapter 1Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output an

Seite 19 - Indicators

Chapter 1 19Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type:Fn-F4 Sleep

Seite 20 - Easy-launch buttons

20 Chapter 1The Euro symbol1. Open a text editor or word processor.2. Either directly press the <> symbol at the bottom-right of the keyboard, o

Seite 21 - Touchpad

Chapter 1 21Using System UtilitiesAcer eManagerInnovative Acer eManagement software is designed for easy access to frequently used functions. At the p

Seite 22 - 16 Chapter 1

22 Chapter 1Launch ManagerLaunch Manager allows you to set the two launch keys located above the keyboard. You can access the Launch Manager by clicki

Seite 23 - Using the Keyboard

Chapter 1 23Hardware Specifications and ConfigurationsProcessorItem SpecificationCPU typeIntel® Pentium® M processor 740/750/760/770/780 (2MB L2 cac

Seite 24 - Hot Keys

IIICopyrightCopyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

Seite 25 - Special Key

24 Chapter 1 ..System MemoryItem SpecificationMemory controllerIntel® 915GMMemory size 256MB/512MB/1GBDIMM socket number 2Supports maximum memory size

Seite 26 - The US dollar sign

Chapter 1 25 Audio onboard or optional Built-inMono or Stereo StereoResolution 20 bit stereo Digital to analog converter18 bit stereo Analog to Ditia

Seite 27 - Acer eRecovery

26 Chapter 1 NOTE: Extensa 3100 has second battery. When the battery is running out of power, the user can replace the battery with the second battery

Seite 28 - Launch Manager

Chapter 1 27Temperature Range( C)OperatingStorage (shipping)0 to +50-20 to +600 to +50-25 to +600 to +50-20 to +60Hard Disk Drive InterfaceItemVendor

Seite 29

28 Chapter 1Nominal voltages (Vrms) 90 - 264Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to

Seite 30

Chapter 1 29Environmental RequirementsItem SpecificationTemperatureOperating +5°C ~ +35°CNon-operating -10°C ~ +60°CPackage storage -20°C ~ 60°CHumid

Seite 32

Chapter 2 31BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

Seite 33 - LCD 14.1” WXGA

32 Chapter 2InformationParameter DescriptionCPU Type This field displays the system CPU type.CPU Speed This field displays the CPU speed of the system

Seite 34 - Dimensions and Weight

Chapter 2 33Serial Number This item will show the Serial number of system.Asset Tag Number This item will show the Asset Tag number of the system.Prod

Seite 35 - HDD Interface

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

Seite 36 - 30 Chapter 1

34 Chapter 2MainThis menu provides you the information of the system.Parameter DescriptionSystem Time / System Date The hours are displayed with 24 ho

Seite 37 - System Utilities

Chapter 2 35Network boot When this is selected, Boot from LAN feature is enabled. When this is not selected, Boot from LAN feature is then disabled.F1

Seite 38

36 Chapter 2AdvancedThe Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The tabl

Seite 39

Chapter 2 37Infrared Port Configure serial port B using options:[Disabled]: No configuration[Enabled]: User configuration[Auto]: BIOS or OS chooses c

Seite 40

38 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri

Seite 41

Chapter 2 39Set Supervisor/User PasswordIf password on boot is required, the password must be set otherwise it cannot be enabled.The formats of the pa

Seite 42

40 Chapter 2User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New Password” for verification. If the v

Seite 43

Chapter 2 41BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

Seite 44

42 Chapter 2ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Seite 45 - Set Supervisor/User Password

Chapter 3 43This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

Seite 46 - [ continue]

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

Seite 47 - Chapter 2 41

44 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Seite 48

Chapter 3 45Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

Seite 49 - Chapter 3

46 Chapter 3 Screw ListItem Description Part NumberA SCW HEX NYL I#R-40/O#4-40 L5.934.4C210.001B SCREW MACH WAFER M2*L4 NI 86.T39V1.002C SCREW M2*L9 N

Seite 50 - General Information

Chapter 3 47Removing the Battery Pack1. Release the battery lock.2. Slide the battery latch as shown then remove the battery pack.

Seite 51 - Chapter 3 45

48 Chapter 3Removing the Wireless LAN Card/the memory and the HDD Module and the LCD Module Removing the Wireless LAN Card1. Remove the screw fastenin

Seite 52 - Screw List

Chapter 3 49.Removing the LCD Module1. Open the notebook as shown.2. Detach the middle cover from the main unit.3. Remove the two screws that secure t

Seite 53 - Removing the Battery Pack

50 Chapter 310. Then remove two screws fastening the LCD module.11. Detach the LCD module from the main unit carefully.

Seite 54 - Module and the LCD Module

Chapter 3 51Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. Disconnect the touchpad FFC from the main b

Seite 55 - Removing the LCD Module

52 Chapter 35. Disconnect the microphone cablem from the IO board then detach the microphone.6. Disconnect the Lid switch cable from the IO board as s

Seite 56 - 50 Chapter 3

Chapter 3 5318. Disconnect the modem board from the IO board.19. Disconnect the modem board cable from the modem board.Disassembling the Upper Case As

Seite 58

54 Chapter 3Disassembling the LCD Module1. Remove the four screw caps as shown.2. Remove the four screws holding the LCD bezel.3. Then detach the LCD

Seite 59

Chapter 3 5513. Remove the four screws fastening the LCD right bracket.14. Detach the LCD right bracket from the LCD.15. Remove the four screws fasten

Seite 60 - Disassembling the LCD Module

56 Chapter 3Disassembling the External ModulesDisassembling the HDD Module1. Detach the HDD sponge.2. Turn over the HDD module.3. Tear off the HDD mod

Seite 61

Chapter 4 57Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

Seite 62 - Disassembling the HDD Module

58 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Seite 63 - Troubleshooting

Chapter 4 59Memory checkMemory errors might stop system operations, show error messages on the screen, or hang the system.1. Boot from the diagnostics

Seite 64 - System Check Procedures

60 Chapter 44. This helps you identify first the problem is on recharging or discharging. From Hardware:1. Power off the computer. 2. Remove the batte

Seite 65 - Power System Check

Chapter 4 61Power-on Self-Test Error MessagesThe POST error message index lists the error message and their possible causes. The most likely cause is

Seite 66 - Touchpad Check

62 Chapter 4Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.

Seite 67

Chapter 4 63Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet

Seite 68 - Index of Error Messages

Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:PerformanceT Intel® 915GM PCI Express

Seite 69 - Error Message List

64 Chapter 4Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter

Seite 70 - 64 Chapter 4

Chapter 4 65Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Seite 71 - Phoenix BIOS Beep Codes

66 Chapter 448h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video adapters in system4Bh QuietBoot start

Seite 72 - 66 Chapter 4

Chapter 4 678Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus hard-disk controllers92h Jump to

Seite 73 - Chapter 4 67

68 Chapter 4E0h Initialize the chipsetE1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h Initialize system I/OE5h Check

Seite 74 - 68 Chapter 4

Chapter 4 69Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Seite 75 - Power-Related Symptoms

70 Chapter 4PCMCIA-Related SymptomsSymptom / Error Action in SequenceSystem cannot detect the PC Card (PCMCIA) PCMCIA slot assemblySystem boardPCMCIA

Seite 76 - Speaker-Related Symptoms

Chapter 4 71NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 73.System hangs i

Seite 77

72 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Seite 78 - Intermittent Problems

Chapter 4 73Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Seite 79 - Undetermined Problems

2 Chapter 1T WLAN (optional):T Integrated Intel® PRO/Wireless 2200BG network connection (dual-band 802.11b/g) Wi-Fi CERTIFIEDTM solution, supporting A

Seite 81 - Chapter 5

Chapter 5 75Mainboard LayoutTop View1 FAN1 Fan Connector 6 CARD1 5-in-1 Card Reader Slot2 LCD1 LCD Cable Connector 7 RTC1 RTC Battery Connector3 SKT1

Seite 82

76 Chapter 5Bottom View1 JK1 Giga LAN Port 10 IOB1 Main Board to IO Board Connector2 DCIN1 Power Jack 11 HDD1 HDD Connector3 CRT1 VGA Port 12 DM2 DIMM

Seite 83

Chapter 5 77IO Board LayoutTop View1 INTMIC1 Microphone Connector 7 MIC1 Microphone-in Port2 LID1 Cover Switch Cable Connector 8 LINT1 Line-in Port3 U

Seite 84

78 Chapter 5Bottom View1 MDC1 Modem Board Connector 2 RING1 MDC Cable Connector

Seite 85 - Switch Settings

Chapter 5 79Switch SettingsPlease see the bottom view of the main board layout for switch location. The image bleow is switch enlarged image.Switch Se

Seite 87 - Chapter 6

Chapter 6 81This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 3300/Extensa 3100. Refer to this ch

Seite 88 - Exploded Diagram

82 Chapter 6Exploded DiagramImage Part Name Description Acer P/NADAPTERADAPTER 65W LITEON PA-1650-02WRADT 65W LITEON PA-1650-02WRAP.06503.011ADAPTER 6

Seite 89

83BATTERY PACK LI+ 6CELL 2.4MAH SANYOBTY PACK LI+ 6C 2.4AH SANYO BT.00603.012BATTERY PACK LI+ 9CELL 2.4MAH SANYOBTY PACK LI+ 9C 2.4AH SANYOBT.00903.00

Seite 90 - 84 Chapter 6

Chapter 1 3Mainboard LayoutTop View1 Fan Connector (FAN1) 6 5-in-1 Card Reader Slot (CARD1)2 LCD Cable Connector (LCD1) 7 RTC Battery Connector (RTC1)

Seite 91

84 Chapter 6MODEM CABLE CABLE MODEM US W/ RECYCLE50.TB1V1.002TOUCHPAD CABLE C.A. T/P FFC JH MYNA250.TB1V1.003POWER CODE 5A 250V 3P UK BKCODE 5A 250V 3

Seite 92 - 86 Chapter 6

85TOUCHPAD PLATE ASSY T/P PLATE MYNA233.TB1V1.001LOWER CASE ASSY L-CASE FOR CARD BUS MYNA260.TB1V1.001SPEAKER LEFT/RIGHTSPEAKER MYNA-2 23.TB1V1.001MIC

Seite 93

86 Chapter 6HDD COVER ASSY HDD COVER MYNA242.TB1V1.001MINI PCI COVER ASSY MINIPCI COVER MYNA-242.TB1V1.002COMBO MODULECOMBO 24X PANASONIC UJDA770COMBO

Seite 94 - 88 Chapter 6

87DVD-RW DRIVE 8X PANASONIC UJ-840B DUALDUAL PAN/UJ-840B LF 8X DVDKU.00807.030FANFAN FAN FORCECON MORAR23.A74V1.001HDD MODULEHDD MODULE 40G HDD MODULE

Seite 95

88 Chapter 6HDD MYLAR W/CUPPERASSY HDD CHASSIS MYNA-233.TB1V1.002HDD 100G HITACHI HTS421210H9AT00HDD 100GB HGST HTS421210H9AT00KH.10007.002HDD 100G TO

Seite 96 - 90 Chapter 6

89TM3300 KEYBOARD DANISHTM3300 KEYBOARD DANISHKB.TB107.019TM3300 KEYBOARD TURKISHTM3300 KEYBOARD TURKISHKB.TB107.020TM3300 KEYBOARD TURKISH F TYPETM33

Seite 97

90 Chapter 6LCD BRACKET LEFT BRKT LCD 14.1" L MYNA233.TB1V1.004LCD BEZEL 14.1" ASSY LCD 14.1" BEZEL MYNA-2 60.TB1V1.005LCD BEZEL 14.1”

Seite 98 - 92 Chapter 6

91LCD BRACKET RIGHT BRKT LCD 14.1" R MYNA233.TB1V1.003LCD BRACKET LEFT BRKT LCD 14.1" L MYNA233.TB1V1.004LCD BEZEL 14.1" ASSY LCD 14.1&

Seite 99

92 Chapter 6LCD 14.1" WXGA N141C1-L03 NONE GLARE 420GLCD 14.1" WXGA N141C1-L03LK.1410D.009LCD 14.1" WXGA QDI QD14TL01-02 NONE GLARE 420

Seite 100 - 94 Chapter 6

93SDIMM 512M INFINEON MHYS64T64020HDL-3.7-ASODIMM512MHYS64T64020HDL-3.7-AKN.51202.021SDIMM SAMSUNG M470T3354CZ3-CD5Samsung M470T3354CZ3-CD5KN.2560B.01

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