Acer TravelMate 3210Z SeriesService Guide
2 Chapter 1AudioT Audio system with two built-in speakersT Built-in microphoneT Intel® AC’97 audio supportT Sound Blaster ProTM and MS-Sound compatibl
92 Chapter 6
Index 1AAFLASH Utility 41Audio 25BBattery Pack 47BIOS 21package 21password control 21ROM size 21ROM type 21vendor 21Version 21BIOS Supports protocol 2
2 IndexSystem Memory 21System Utilities 31System Utility Diskette 31TTouchpad Check 60Troubleshooting 57UUndetermined Problems 71USB 26utilityBIOS 31V
Chapter 1 3System Block DiagramIntel Pentium-M/ Celeron-M CPUMicro FC-PGAMobile Intel 915PM/ GMand 910GML ExpressChipset (Alviso)DDR II SODIMM 1DDR II
4 Chapter 1Board LayoutTop View SW3 Power Switch SW1 Lid SwtichJP1 Bluetooth Connector JP5 Touchpad ConnectorSW2 E-mail Switch JP4 Keyboard ConnectorS
Chapter 1 5Bottom ViewJP21 Fan Connector JP24 USB PortPJP11 Battery Connector JP25 USB PortJP20 CPU Socket JP30 IEEE 1394 Port (No IEEE 1394 Port for
6 Chapter 1A TravelMate tourAfter knowing your computer features, let us show you around your new TravelMate computer.Front View# Icon Item Descriptio
Chapter 1 7Closed Front View# Icon Item Description1 headphones/speaker/line-out jack with S/PDIF supportConnects to audio line-out devices (e.g., spe
8 Chapter 1Left View# Icon Item Description1 External display port Connects a display device (e.g., external monitor, LCD projector).2 Network jack Co
Chapter 1 9Right View# Icon Item Description1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type.2 LED indi
10 Chapter 1Rear Panel# Icon Item Description1 Battery bay Houses the computer’s battery pack.2 Power jack Connects to an AC adaptor.3 Connect to USB
Chapter 1 11Bottom Panel# Item Description1 Battery bay Houses the computer’s battery pack.2 Battery lock Locks the battery in place.3 Cooling fan Hel
IIRevision HistoryPlease refer to the table below for the updates made on TravelMate 3210Z service guide.Date Chapter Updates2006/10/04
12 Chapter 1IndicatorsThe computer has three easy-to-read status indicators on the upper-left above the keyboard, and four on the front panel.The powe
Chapter 1 13Easy-launch KeysLocated above the keyboard are four buttons. These buttons are called easy-launch buttons. They are mail, Web browser, Emp
14 Chapter 1TouchpadThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fi
Chapter 1 15NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger m
16 Chapter 1Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys
Chapter 1 17Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key Icon DescriptionWindows key Pressed alone, this key has
18 Chapter 1Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output an
Chapter 1 19Fn-y Volume down Decreases the speaker volume.Fn-x Brightness up Increases the screen brightness.Fn-z Brightness down Decreases the screen
20 Chapter 1Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To ty p e :The Euro
Chapter 1 21Hardware Specifications and Configurations ProcessorItem SpecificationCPU typeIntel® Pentium® M Processor 740/750/760/770/780 (2 MB L2
IIICopyrightCopyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto
22 Chapter 1 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On
Chapter 1 23 Supports modem protocol V.92Modem connector type RJ11Modem connector location Left sideBluetooth InterfaceItem SpecificationChipset/Vend
24 Chapter 1Voltage tolerance5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5%Combo Drive InterfaceItem SpecificationVendor & model name Phi
Chapter 1 25Applicable disc format for Panasonic UJ-845Read:DVD: DVD-5, 9,10,18, DVD-R (3.95G/4.7G), DVD-RW, DVD_RAM (4.7G), DVD+R, DVD+RWCD: CD-Audio
26 Chapter 1 Mixed sound source Line-in, CDVoice channel 8/16-bit, mono/stereoSampling rate 44,1 KHz (48K byte for AC97 interface)Internal microphone
Chapter 1 27 Supports ZV (Zoomed Video) port No ZV supportSupports 32 bit CardBus YesSystem Board Major ChipsItem ControllerCore logicIntel® 915GM/P
28 Chapter 1Package configuration 3 cells in series, 2 series in parallel for 6-cell battery2 cells in series, 3 series in parallel for 9-cell battery
Chapter 1 29Brightness conditions Vadj=3.3VInput voltage (V) 9~21Input current (mA) 350 (max)Output voltage (V, rms) 1600 (starting voltage)Output cur
30 Chapter 1
Chapter 2 31BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y
IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece
32 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T
Chapter 2 33MainNOTE: The system information is subject to different models.Parameter DescriptionProduct Name This field displays the prodcut name of
34 Chapter 2L2 Cache This field displays CPU L2 cache size. It varies in CPU type.System Memory This field reports the memory size of system base memo
Chapter 2 35The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to
36 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: You c
Chapter 2 37AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The
38 Chapter 2SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri
Chapter 2 39BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri
40 Chapter 2ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the
Chapter 2 41BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or
VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi
42 Chapter 2
Chapter 3 43This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb
44 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p
Chapter 3 45Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
46 Chapter 3Screw ListItem DescriptionA SCW HEX NYL I#R-40/O#4-40 L5.5 B SCREW MACH WAFER M2*L4 NIC CPU SCREW M2.5*6.5 (2.7KG)D CPU SCREW M2.5*6.5 (4.
Chapter 3 47Removing the Battery Pack1. Unlock the battery lock.2. Slide the battery latch then remove the battery.
48 Chapter 3Removing the Wireless LAN Card/the HDD Module/the Memory/the CPU/the ODD Module and the LCD Module Removing the Wireless LAN Card and the
Chapter 3 494. Remove the two screws fastening the thermal door.5. Detach the thermal door from the main unit.6. Remove the four screws holding the th
50 Chapter 33. Open the LCD module as shown and detach the middle cover carefully.4. Remove the two screws fastening the keyboard.5. Turn over the key
Chapter 3 51
52 Chapter 3Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. To separate the upper and the lower case as
Chapter 3 5310. Detach the touchpad support from the upper case carefully.11. Detach the touchpad from the upper case.12. Disconnect the FFC from the
54 Chapter 38. Detach the VGA thermal from the VGA board.9. Disconnect the modem cable from the main board.10. Remove the two screws fastening the mod
Chapter 3 55Disassembling the LCD Module1. Remove the four screw caps as shown.2. Remove the four screws holding the LCD bezel.3. Then detach the LCD
56 Chapter 3Disassembling the External ModulesDisassembling the HDD Module1. Remove the two screws holding the HDD bracket on one side.2. Remove anoth
Chapter 4 57Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test this model. Non-Acer product
58 Chapter 4System Check ProceduresExternal Diskette Drive CheckIf an error occurs with the internal diskette drive, reconnect the diskette connector
Chapter 4 59Power System CheckTo verify the symptom of the problem, power on the computer using each of the following power sources:1. Remove the batt
60 Chapter 4Check the Battery PackTo check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In Po
Chapter 4 61Power-On Self-Test (POST) Error MessageThe POST error message index lists the error message and their possible causes. The most likely cau
VIIChapter 1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62 Chapter 4Index of Error MessagesError Message ListError Messages FRU/Action in SequenceStruck Key See “Keyboard or Auxiliary Input Device Check” on
Chapter 4 63Error Message ListNo beep Error Messages FRU/Action in SequencePower-on indicator turns off and LCD is blank. Power source (battery pack a
64 Chapter 4Insyde MobilePro BIOS POST Beep Code and POST MessagesThe POST error message index lists the error message and their possible causes. The
Chapter 4 65N/A “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not generate system interrupts correctly.N/A “UNEXPECTED AMOUN
66 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't work First, plug a m
Chapter 4 67Battery can’t be charged or discharged See “Check the Battery Pack” on page 60. Battery packMain boardSystem hang during POST ODD/HDD/FDD/
68 Chapter 4The system doesn't resume from hibernation/ standby mode.Connect AC adapter then check if the system resumes from Standby/Hibernation
Chapter 4 69NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 71.Modem/LAN-Rela
70 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
Chapter 4 71Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet
VIIIChapter 4 Troubleshooting 57System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58E
72 Chapter 4
Chapter 5 73Top View SW3 Power Switch SW1 Lid SwtichJP1 Bluetooth Connector JP5 Touchpad ConnectorSW2 E-mail Switch JP4 Keyboard ConnectorSW4 Internet
74 Chapter 5Bottom ViewJP21 Fan Connector JP24 USB PortPJP11 Battery Connector JP25 USB PortJP20 CPU Socket JP30 IEEE 1394 Port (No IEEE 1394 Port for
Chapter 6 75This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 3210Z series products. Refer to thi
76 Chapter 6Exploded DiagramThe System011012013
Chapter 6 77Upper Case Assembly
78 Chapter 6Lower Case Assembly
Chapter 6 79LCD Module
80 Chapter 6HDD ModuleODD Module
Chapter 6 81TravelMate 2400/3210/3220 FRU ListPicture No. Part Name and Description Part NumberAdapterNS (Not Show)ADAPTER 3 PIN 65W DELTA SADP-65KB B
Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:Platform and memroyT Intel® CentrinoTM Mobile Technology, featuring:t Intel
82 Chapter 6The System-013VGA BOARD M26P 64MB 55.A70V5.002CableUpper Case Assembly-004FFC CABLE - T/P TO T/P BOARD 50.A70V5.001NS BLUETOOTH CABLE 50
Chapter 6 83The System-254; Upper Case Assembly-001UPPER CASE-TM 60.TAAV5.001The System-002LOWER CASE- UMA 60.A70V5.002NS LOWER CASE- NON UMA 60.A70V5
84 Chapter 6NS INTEL PENTIUM M DOTHAN 1.6GHZ 2M UFCBGA SL7EG B-1 STEPPINGKC.N0001.725NS INTEL PENTIUM M 1.6G 2M 533FSB uFCPGA2 SL86G C-1 STEPPINGKC.N0
Chapter 6 85ODD ModuleDVD DUAL MODULE 8X HLDS GWA-4082N (DL)6M.A70V5.007ODD Module-001DVD DUAL 8X DRIVE HLDS GWA-4082N (DL) KU.0080D.016ODD Module-002
86 Chapter 6Lower Case Assembly-008HDD DOOR 42.A70V5.011KeyboardThe System-011KEYBOARD DARFON CHINESE KB.T5902.001KEYBOARD DARFON US INTERNATIONAL KB
Chapter 6 87LCD Module-006LCD WIRE CABLE 50.A70V5.005LCD Module-004LCD PANEL WITH LOGO W/ANTENNA - TM 60.TAAV5.002LCD Module-005LCD BEZEL 60.A70V5.006
88 Chapter 6LCD Module-004LCD PANEL WITH LOGO W/ANTENNA - TM 60.TAAV5.002LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A70
Chapter 6 89LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A70V5.001LCD ModuleASSY LCD MODULE 14.1 WXGA NON GLARE CMO (N141
90 Chapter 6LCD Module-002, 003LCD BRACKET SET 6K.A70V5.001MainboardThe System-251MAINBOARD 915PM FOR VGA GLAN W/READER PCMCIA SLOT W/O CPU MEMORY LB
Chapter 6 91Upper Case Assembly-005TOUCHPAD 56.A70V5.001SpeakerNS SPEAKER SET (R&L) 23.A70V5.002MiscellaneousNS LCD RUBBER PAD 47.A70V5.001NS LC
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