Acer TravelMate 2400/3210/3220/3230 SeriesService Guide
4 Chapter 1System Block DiagramIntel Pentium-M/ Celeron-M CPUMicro FC- PGAMobile Intel 915PM/ GMand 910GML ExpressChipset (Alviso)DDR II SODIMM 1DDR I
Chapter 6 93
Chapter 1 5Board LayoutTop View SW3 Power Switch SW1 Lid SwtichJP1 Bluetooth Connector JP5 Touchpad ConnectorSW2 E-mail Switch JP4 Keyboard ConnectorS
6 Chapter 1Bottom ViewJP21 Fan Connector JP24 USB PortPJP11 Battery Connector JP25 USB PortJP20 CPU Socket JP30 IEEE 1394 PortJP16 LVDS Connector JP36
Chapter 1 7A TravelMate tourAfter knowing your computer features, let us show you around your new TravelMate computer.Front View# Icon Item Descriptio
8 Chapter 1Closed Front ViewLeft View# Icon Item Description1 Speaker-out/line-out/Headphone jackConnects to audio line-out devices (e.g., speakers, h
Chapter 1 92 S-video/TV-out port Connects to a television or display device with S-video input (TravelMate 3210/3220/3230 only).3 Network jack Connect
10 Chapter 1Right View# Icon Item Description1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type.2 LED ind
Chapter 1 11Rear PanelTravelMate 3210/3230 Rear ViewTravelMate 3220 Rear View# Icon Item Description1 Battery bay Houses the computer’s battery pack.2
12 Chapter 1Bottom Panel# Item Description1 Battery bay Houses the computer’s battery pack.2 Battery lock Locks the battery in place.3 Cooling fan Hel
Chapter 1 13IndicatorsThe computer has three easy-to-read status indicators on the upper-left above the keyboard, and four on the front panel.The powe
IIRevision HistoryPlease refer to the table below for the updates made on TravelMate 2400/3210/3220/3230 service guide.Date Chapter Updates2005/08/22
14 Chapter 1Launch KeysLocated at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. The are: mail, Web brows
Chapter 1 15TouchpadThe built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fi
16 Chapter 1NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger m
Chapter 1 17Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys
18 Chapter 1Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key Icon DescriptionWindows key Pressed alone, this key has
Chapter 1 19Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output an
20 Chapter 1Fn-y Volume down Decreases the speaker volume.Fn-x Brightness up Increases the screen brightness.Fn-z Brightness down Decreases the screen
Chapter 1 21Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To ty pe :The Euro
22 Chapter 1Hardware Specifications and Configurations ProcessorItem SpecificationCPU type TravelMate 3210/TravelMate 3220/TravelMate 3230Intel® Pe
Chapter 1 23 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On
IIICopyrightCopyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto
24 Chapter 1 Performance 4Mbit/sCompliant IrDA 1.1Modem InterfaceItem SpecificationData modem data baud rate (bps) 56KSupports modem protocol V.90/V
Chapter 1 25Spindle speed (RPM)4200/4200 RPM 4200/4200 RPM 4200/4200 RPM 4200/4200 RPMPerformance SpecificationsBuffer size 2MB/8192KB 8192KB 8192KB
26 Chapter 1Transfer rate (KB/sec) Sustained:Max 3.6Mbytes/secSustained:Max 10.8Mbytes/secBuffer Memory 2MBytesInterface Enhanced IDE(ATAPI) compatibl
Chapter 1 27Audio InterfaceItem SpecificationAudio Controller ALC250Audio onboard or optional Built-inMono or Stereo StereoResolution 18 bit stereo di
28 Chapter 1 PCMCIA PortItem SpecificationPCMCIA controller ENE CB712Supports card type Type-IINumber of slots One type-IIAccess location Left panelSu
Chapter 1 29 BatteryItem SpecificationVendor & model name BATTERY LI-ION 6 CELLS-SANYO 2000mAH UR18650FBATTERY LI-ION 6 CELLS-SONY 2000mAH US18650
30 Chapter 1Support Color 262K colors (RGB 6-bit data driver)262,144 262,144Viewing Angle (degree)Horizontal: Right/LeftVertial: Upper/Lower45/4520/35
Chapter 1 31
32 Chapter 1
Chapter 2 33BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y
IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece
34 Chapter 2Navigating the BIOS UtilityThere are six menu options: Info., Main, System Devices, Security, Boot, and Exit.Follow these instructions:T T
Chapter 2 35MainNOTE: The system information is subject to different models.Parameter DescriptionProduct Name This field displays the prodcut name of
36 Chapter 2The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to
Chapter 2 37The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: You c
38 Chapter 2AdvancedThe Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.The
Chapter 2 39SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below descri
40 Chapter 2BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri
Chapter 2 41ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the
42 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:T New versions of system programsT New features or
42 Chapter 2Remove BIOS PasswordPlease find J3 jumper on the main board. Then short the jumper to remove BIOS supervisor password. J3 locates under th
VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi
Chapter 3 43This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb
44 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p
Chapter 3 45Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
46 Chapter 3Screw ListItem DescriptionA SCW HEX NYL I#R-40/O#4-40 L5.5 B SCREW MACH WAFER M2*L4 NIC CPU SCREW M2.5*6.5 (2.7KG)D CPU SCREW M2.5*6.5 (4.
Chapter 3 47Removing the Battery Pack1. Unlock the battery lock.2. Slide the battery latch then remove the battery.
48 Chapter 3Removing the Wireless LAN Card/the HDD Module/the Memory/the CPU/the ODD Module and the LCD Module Removing the Wireless LAN Card and the
Chapter 3 494. Remove the two screws fastening the thermal door.5. Detach the thermal door from the main unit.6. Remove the four screws holding the th
50 Chapter 33. Open the LCD module as shown and detach the middle cover carefully.4. Remove the two screws fastening the keyboard.5. Turn over the key
Chapter 3 51
52 Chapter 3Disassembling the Main UnitSeparate the Main Unit Into the Upper and the Lower Case Assembly1. To separate the upper and the lower case as
VI
Chapter 3 5310. Detach the touchpad support from the upper case carefully.11. Detach the touchpad from the upper case.12. Disconnect the FFC from the
54 Chapter 38. Detach the VGA thermal from the VGA board.9. Disconnect the modem cable from the main board.10. Remove the two screws fastening the mod
Chapter 3 55Disassembling the LCD Module1. Remove the four screw caps as shown.2. Remove the four screws holding the LCD bezel.3. Then detach the LCD
56 Chapter 3Disassembling the External ModulesDisassembling the HDD Module1. Remove the two screws holding the HDD bracket on one side.2. Remove anoth
Chapter 4 57Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test this model. Non-Acer product
58 Chapter 4System Check ProceduresExternal Diskette Drive CheckIf an error occurs with the internal diskette drive, reconnect the diskette connector
Chapter 4 59Power System CheckTo verify the symptom of the problem, power on the computer using each of the following power sources:1. Remove the batt
60 Chapter 4Check the Battery PackTo check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In Po
Chapter 4 61Insyde MobilePro BIOS POST Beep Code and POST MessagesThe POST error message index lists the error message and their possible causes. The
62 Chapter 4N/A “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not generate system interrupts correctly.N/A “UNEXPECTED AMOUN
Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:Platform and memroyTravelMate 3210/TravelMate 3220/TravelMate 3230Intel® Ce
Chapter 4 63Insyde MobilePro BIOS POST CodesPOST Code Macro Name DescriptionBoot Loader--BLOAD.ASM00 DIAG_SYSTEM_INIT Boot started, check motherboard
64 Chapter 423 DEBUG_POST_TEST_BATT_CMOS_SUMTest Battery Fail & check CMOS X-SUM24 DEBUG_HWIO_TEST_DMA_CTLRS Use DMA to copy data for Test the DMA
Chapter 4 6544 DEBUG_OEM_INIT_POWER_MAN Check special device initial power management function45 DEBUG_KEYB_SET_LEDS_2 Clear keyboard buffer and Updat
66 Chapter 4E6 DEBUG_RET_PCI_2 PCI device config finishE7 DEBUG_BRIDGE_HUNT Search for PCI bridge controllor deviceE8 DEBUG_PCI_IDE_FIND Search IDE co
Chapter 4 67Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't work First, plug a m
68 Chapter 4Battery can’t be charged or discharged See “Check the Battery Pack” on page 60. Battery packMain boardSystem hang during POST ODD/HDD/FDD/
Chapter 4 69The system doesn't resume from hibernation/ standby mode.Connect AC adapter then check if the system resumes from Standby/Hibernation
70 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 72.Modem/LAN-Rela
Chapter 4 71Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec
72 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet
2 Chapter 1tDVD-Dual double layer (TravelMate 2400)tDVD/CD-RW comboT 5-in-1 card reader (MS/MS PRO/MMC/SD/xD-Picture CardInput devicesT Acer FineTouch
Chapter 5 73Top View SW3 Power Switch SW1 Lid SwtichJP1 Bluetooth Connector JP5 Touchpad ConnectorSW2 E-mail Switch JP4 Keyboard ConnectorSW4 Internet
74 Chapter 5Bottom ViewJP21 Fan Connector JP24 USB PortPJP11 Battery Connector JP25 USB PortJP20 CPU Socket JP30 IEEE 1394 PortJP16 LVDS Connector JP3
Chapter 6 75This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 2400/3210/32203230 series products.
76 Chapter 6Exploded DiagramThe System011012013
Chapter 6 77Upper Case Assembly
78 Chapter 6Lower Case Assembly
Chapter 6 79LCD Module
80 Chapter 6HDD ModuleODD ModuleNOTE: Below is TravelMate 2400/3210/3220 FRU List. The columns highlighted in blue indicate the differential parts for
Chapter 6 81TravelMate 2400/3210/3220/3230 FRU ListPicture No. Part Name and Description Part NumberAdapterNS (Not Show)ADAPTER 3 PIN 65W DELTA SADP-6
82 Chapter 6The System-013VGA BOARD M26P 64MB 55.A70V5.002CableUpper Case Assembly-004FFC CABLE - T/P TO T/P BOARD 50.A70V5.001NS BLUETOOTH CABLE 50
Chapter 1 3T DC-in jack for AC adaptorT Acer ezDock (TravelMate 3220 only)Dimensions and weightT 335 (W) x 240 (D) x31.9/34.1 (H) mm (13.2 x 9.45 x 1.
Chapter 6 83The System-254; Upper Case Assembly-001UPPER CASE-TM 60.TAAV5.001NS UPPER CASE FOR DUCKING(TravelMate 3220)60.TAMV5.001The System-002LOWER
84 Chapter 6NS CELERON M 350 (1.3G 1M) C0 KC.NC001.350NS CELERON M 360 (1.4G 1M) C0 KC.NC001.360NS CELERON M 370 (1.5G 1M) C0 KC.NC001.370NS INTEL PEN
Chapter 6 85ODD Module-002DVD DUAL BEZEL - TRAY IN 42.A70V5.008ODD Module-003ODD BRACKET 33.A70V5.002ODD ModuleDVD DUAL MODULE 8X HLDS GWA-4082N (DL)
86 Chapter 6HDD Module-001HDD BRACKET 33.A70V5.003Lower Case Assembly-008HDD DOOR 42.A70V5.011KeyboardThe System-011KEYBOARD DARFON CHINESE KB.T5902.0
Chapter 6 87LCD Module-007LCD INVERTER 19.A70V5.001LCD Module-006LCD WIRE CABLE 50.A70V5.005LCD Module-004LCD PANEL WITH LOGO W/ANTENNA - TM 60.TAAV5.
88 Chapter 6LCD Module-006LCD WIRE CABLE 50.A70V5.005LCD Module-004LCD PANEL WITH LOGO W/ANTENNA - TM 60.TAAV5.002LCD Module-005LCD BEZEL 60.A70V5.006
Chapter 6 89LCD Module-004LCD PANEL WITH LOGO W/O ANTENNA - TM60.TAAV5.003LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A7
90 Chapter 6LCD Module-005LCD BEZEL 60.A70V5.006LCD Module-002, 003LCD BRACKET SET 6K.A70V5.001MainboardThe System-251MAINBOARD 915PM FOR VGA GLAN W/R
Chapter 6 91Upper Case Assembly-005TOUCHPAD 56.A70V5.001SpeakerNS SPEAKER SET (R&L) 23.A70V5.002MiscellaneousNS LCD RUBBER PAD 47.A70V5.001NS LC
92 Chapter 6
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