Acer P7305W Series Bedienungsanleitung PDF herunterladen (Seite 22)

Acer Advantage

Warranty Extension Program

All Acer products come with a standard Warranty*.

In addition to the standard Warranty, Acer offers on the whole product range the Acer

Advantage, a warranty extension program that can be purchased and offers a priority repair

service.

It offers warranty extensions with various implementation modes, depending on the product

and extension selected. What’s more, it offers users support via telephone, fax or e-mail for

the whole duration of the extension.

Notebook users can also choose to have Accidental Damage Insurance in case of any

accidental and unforeseen damage to the product, as well as Data Recovery service for Hard

Disk Drives.

Professional Service & Support

Acer Service Network

One of Acer’s top priorities is to ensure that our customer service and support always offers the

highest standards. When customers buy an Acer product, they get more than just a device to work

and play with. They get the guarantees provided by the Acer Service Network.

If users need repairs, pre-installed software support or just technical information on the product,

they can always count on the various tools provided by Acer Service.

Acer Service is well organized to complete repairs efficiently and quickly. To report a fault with their

Acer product, users can easily phone the Acer call centres and get all the information they need.

Acer Repair Centers are located in major countries. Specialized technicians perform repairs with the

best tools on the market, while online tools, emails and text messages keep customers informed

about the repair status.

The dedicated diagnostic system manages the repair process step by step, constantly monitoring

quality. Moreover, quality control does not end after repairs. Each Acer Group repair centre has a

quality control team. The team tests repaired products and replaced parts as well as the chassis to

ensure the device was correctly assembled.

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Acer P7305W Series Bedienungsanleitung Seite 22