Acer Altos R700 Bedienungsanleitung

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Inhaltsverzeichnis

Seite 1 - Altos R700

Altos R700 User’s guideAR700SB-e.book Page i Monday, September 30, 2002 9:09 AM

Seite 2

ContentsxIndex 119AR700SB-e.book Page x Monday, September 30, 2002 9:09 AM

Seite 3 - FCC notice

5 Solving Problems90• Is the onboard IDE controller enabled?Problems with Application SoftwareIf you have problems with application software, do the

Seite 4 - Notice: Canadian users

91Problems with NetworkThe server hangs when the drivers are loaded:• Change the PCI BIOS interrupt settings.Diagnostics pass, but the connection fail

Seite 5 - Important safety instructions

5 Solving Problems92persists, try a different cable.• Make sure the hub port is configured for the same duplex mode as the network controller.• Check

Seite 6

6 Technical ReferenceAR700SB-e.book Page 93 Monday, September 30, 2002 9:09 AM

Seite 7 - Contents

6 Technical Reference94Server Board Jumpers Label Jumper Name What it does at system resetA RJ-45 Serial Port ConfigConfigures either a DSR or a DCD

Seite 8 - 3 Upgrading 39

95D RCVRY BOOT If these pins are jumpered, the system will attempt BIOS recovery. These pins should not be jumpered for normal operation.E BMC Boot Bl

Seite 9 - 6 Technical Reference 93

6 Technical Reference96Diagnostic LEDsTo help diagnose POST failures, a set of four bi-color diagnostic LEDs is located on the back edge of the baseb

Seite 10 - Index 119

9708h G Off Off Off Verify CMOS Checksum.07h Off G G G Read Microcode updates from BIOS ROM.07h Off G G G Initializing the processors. Set up proces

Seite 11 - 1 Description

6 Technical Reference9811h Off Off Off A Detect Configuration Mode, such as CMOS clear.13h Off Off G A Chipset Initialization before CMOS initializat

Seite 12 - Server Board Features

9912h Off Off G R Load defaults in CMOS RAM if bad checksum or CMOS clear jumper is detected.12h Off Off G R Initializing APP CMOS RAM for appliance s

Seite 13 - Component Locations

1 DescriptionAR700SB-e.book Page 1 Monday, September 30, 2002 9:09 AM

Seite 14

6 Technical Reference1002Dh G G R G Initialize AMI display manager Module. Initialize support code for headless system if no video controller is dete

Seite 15 - Back Panel Connectors

1014Bh G R G G Memory Test: The amount of memory above 8 MB has been found and verified. Checking for a soft reset and clearing the memory below 8 MB

Seite 16

6 Technical Reference10281h R Off Off G Keyboard Interface Test: A keyboard reset error or stuck key was found. Issuing the keyboard controller inter

Seite 17 - Processor

1038Dh A G Off G OEM Patch 9.8Dh A G Off G Set Printer RS-232 Timeout.8Dh A G Off G Init FDD Devices: Resetting the hard disk controller next.95h R G

Seite 18 - 1 Description

6 Technical Reference1048Ch A G Off Off Adjust Setup: Programming the Setup options next.A5h R G R G Set Display Mode.A7h R G A G OEM Patch 12.A7h R

Seite 19 - PCI Riser Slots

105POST Error Codes and MessagesThe following table defines POST error codes and their associated messages. The BIOS prompts the user to press a key i

Seite 20

6 Technical Reference106Extended POST Error Messages and Codes: 114 Hard disk 1 Error Yes115 Hard disk 2 Error Yes116 Hard disk 3 Error Yes117 CD-ROM

Seite 21 - SCSI Controller

1078110 Processor 1 Internal error (IERR) No8111 Processor 2 Internal error (IERR) No8120 Processor 1 Thermal Trip error No8121 Processor 2 Thermal Tr

Seite 22 - Network Controller

6 Technical Reference1088193 CPUID, Processor Stepping are different Yes8194 CPUID, Processor Family are different Yes8195 Front Side Bus Speed misma

Seite 23 - System Cooling

109BIOS Recovery Beep CodesIn the case of a Bootblock update, where video is not available for text messages to be displayed, speaker beeps are necess

Seite 24 - Keyboard and Mouse

1 Description2Server Board FeaturesTable 1 Server Board Features Feature DescriptionProcessors Dual processor slots supporting Intel® Xeon™ processor

Seite 25 - RJ-45 Serial Port

6 Technical Reference110Bootblock Error Beep CodesBootblock Error Beep Codes: Beeps Error message Description1 Refresh timer failure The memory refre

Seite 26

Appendix A: Equipment Log andPower Consumption WorksheetsAR700SB-e.book Page 111 Monday, September 30, 2002 9:09 AM

Seite 27

Appendix A: Equipment Log and Power Consumption Worksheets112Equipment LogUse the blank equipment log provided here to record information about your

Seite 28 - System Management

113Hard Disk Drive 5ItemManufacturer Name and Model NameSerial NumberDate InstalledAR700SB-e.book Page 113 Monday, September 30, 2002 9:09 AM

Seite 29 - Platform Event Management

Appendix A: Equipment Log and Power Consumption Worksheets114Current UsageCalculating Power UsageThe total combined power consumption for your config

Seite 30 - Emergency Management Port

115Power Usage Worksheet 1DeviceCurrent (maximum) at voltage level:+3.3 V3.3 V Standby+5V5 V Standby+12 V -12 VServer Board6.6 A 0.0 A 2.6 A 1.5 A .5

Seite 31

Appendix A: Equipment Log and Power Consumption Worksheets116Note1: Number of PCI cards depends on system and riser card configuration.Note2: List ad

Seite 32 - Security

117Power Usage Worksheet 2 Voltage level and total current(V X A = W)Total Watts for each voltage level(+3.3 V) X (______ A) ________ W(+5 V) X (_____

Seite 33 - Secure Mode

Appendix A: Equipment Log and Power Consumption Worksheets118AR700SB-e.book Page 118 Monday, September 30, 2002 9:09 AM

Seite 34 - Security Features

119IndexAACPI 17Adaptec SCSISelect Utility 53Alerting 19, 68BBaseboard Management Controller18BatteryReplacing Back up Battery 43BIOS S

Seite 35

3Server Board Connector and Component LocationsThe Altos R700 Server Board comes only in SCSI version. Figure 1 is a view of SCSI versions.Label Descr

Seite 36

120tions 3Server Board Installation 29Server Board Jumpers 94Service Partition 46Service Partition Installation on theServer 36Software

Seite 37 - Procedures

1 Description4D 64-bit PCI riser slot for PCI-X bus B (full height)EDIMM slotsF I/O portsG SCSI channel B connector (SCSI version only)H COM 1 serial

Seite 38 - Rearrange the Standoffs

5Back Panel ConnectorsAA USB 2 & 3 headerBB ATA-100 connectors (ATA version only)CC Hard Disk Drive LED headerDD SpeakerLabel DescriptionA USB 0 c

Seite 39 - Install the Server Board

1 Description6C SCSI channel A connector (SCSI server board only)D NIC 2 RJ-45 connectorE Status LEDF Speed LEDG NIC 1 RJ-45 connectorH Status LEDI S

Seite 40 - 2 Installation Procedures

7ProcessorThe Altos R700 server board accommodates one or two Intel Xeon processors with 512k cache in the INT3/FCPGA Socket 604 package. This process

Seite 41 - Installing Processors

1 Description8MemoryThe system board has six 168-pin DIMM slots each supporting 72-bit ECC registered DDR DIMMs (DDR-200 or DDR-266 compatible). Memo

Seite 42

9PCI Riser SlotsThe server board has two PCI riser slots. Riser slot B provides the following features:• 184 pin, 5 volt keyed, 64-bit expansion slot

Seite 43

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such cha

Seite 44

1 Description10VideoThe Altos R700 Server Board uses an ATI RAGE XL PCI graphics accelerator with 8 MB of video SDRAM.The embedded SVGA video subsyst

Seite 45 - Connect Cables

11SCSI ControllerThe SCSI version of the server board includes an embedded Adaptec AIC-7899W controller providing dual Ultra160 Low Voltage Differenti

Seite 46 - (Optional)

1 Description12Network ControllerNote: To ensure EMC product regulation compliance, the system must be used with a shielded LAN cable.The server boar

Seite 47

13System CoolingThe chassis includes four 60-mm non-hot-swappable system fans for cooling the processor(s), hard drives, and add-in cards. The system

Seite 48

1 Description14Keyboard and MouseThe keyboard/mouse controller is PS/2-compatible. If specified through the System Setup Utility (SSU), the server ma

Seite 49 - 3 Upgrading

15RJ-45 Serial PortThe rear RJ-45 serial port is a fully functional serial port that supports any standard serial device and provides support for seri

Seite 50 - Tools and Supplies Needed

1 Description162 Data Terminal Ready DTR 43 Transmitted Data TD 34 Signal Ground SGND 55 Ring Indicator RI 96 Received Data RD 27 DCD or DSR DCD/DSR

Seite 51 - Cautions

17ACPIThe Altos R700 server board supports the Advanced Configuration and Power Interface (ACPI) as defined by the ACPI 2.0 specification. An ACPI awa

Seite 52

1 Description18System ManagementASMe integrates system management features into the hardware and provides additional features through ASMe Server Man

Seite 53 - Replacing the Back up Battery

19You can use the FRU/SDR Load Utility (see “FRU/SDR Load Utility Description” on page 75) to initialize or update the FRU and SDR information. Acer s

Seite 54 - 3 Upgrading

iiiNoticesFCC noticeClass A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once

Seite 55 - 4 Configuration Software

1 Description20• Platform event pages -- the BMC dials a paging service and sends a predefined paging string. To use platform event paging (PEP), you

Seite 56 - Service Partition (Optional)

21Acer Advance Server Management (ASMe)Acer Advance Server Management (ASMe) is a system management package that is included on the ASMe CD. ASMe appl

Seite 57 - Configuration Utilities

1 Description22SecurityIntrusion Switch MonitoringTo help prevent unauthorized entry or use of the server, Acer Advance Server Management server mana

Seite 58

23• Must enter the user password to exit secure mode.If only the supervisor password is set, you:• Must enter the supervisor password to enter BIOS Se

Seite 59 - Hot Keys

1 Description24Summary of Software Security FeaturesThe table below lists the software security features and describes what protection each offers. I

Seite 60 - Power-On Self-Test (POST)

25Set a time out period so that keyboard and mouse input are not acceptedAlso, screen can be blanked, and writes to diskette can be inhibitedSpecify a

Seite 61 - BIOS Setup

1 Description26Specify the boot sequenceThe sequence that you specify in setup will determine the boot order. If secure mode is enabled (a user passw

Seite 62 - 4 Press <Enter>

2 Installation ProceduresAR700SB-e.book Page 27 Monday, September 30, 2002 9:09 AM

Seite 63 - ↓ Move to the next option

2 Installation Procedures28Rearrange the StandoffsIf your chassis does not have board mount standoffs placed as shown, you must rearrange them so the

Seite 64

29Install the Server BoardTo ensure proper grounding and support, it is recommended that you install screws in all the required mounting holes for you

Seite 65

ivNotice: Shield cablesAll connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.Noti

Seite 66

2 Installation Procedures30Install the Processor Retention BracketsThere are four brackets, two for each processor socket. For each bracket, do the f

Seite 67 - Running the DPC Console

31Installing Processors1 Raise the locking bar on the socket. 2 Aligning the pins of the processor with the socket, insert the processor into the sock

Seite 68 - Creating SSU Diskettes

2 Installation Procedures323 Lower the locking bar completely. 4 Follow the instructions packaged with your boxed processor for preparing the heat si

Seite 69 - Running the SSU

338 8. Press one end of the clip down (2).9 9. Press the other end of the clip down (3). AR700SB-e.book Page 33 Monday, September 30, 2002 9:09 AM

Seite 70 - Exiting the SSU

2 Installation Procedures34MemoryOnly DDR-200 or DDR-266 compliant SDRAM is supported by the server board. Install from 256 MB to 12 GB of registered

Seite 71 - Setting Boot Device Priority

35Connect CablesBefore connecting cables, consult the documentation supplied with your chassis. Label DescriptionA External SCSI channel A connector (

Seite 72 - Viewing the System Event Log

2 Installation Procedures36Installing a Service Partition on the Server (Optional)The Service Partition provides advanced remote management and confi

Seite 73 - Viewing FRU Information

371 Insert the Acer Advance Server Management CD into the system’s CD-ROM.2 Click Install Server Management.3 Select the applicable system option.4 Re

Seite 74 - Viewing Sensor Data Records

2 Installation Procedures38AR700SB-e.book Page 38 Monday, September 30, 2002 9:09 AM

Seite 75 - Verifying the Firmware

3 UpgradingAR700SB-e.book Page 39 Monday, September 30, 2002 9:09 AM

Seite 76 - Restoring a Configuration

vImportant safety instructionsRead these instructions carefully. Save these instructions for future reference.1 Follow all warnings and instructions

Seite 77 - Alerting for Platform Events

3 Upgrading40Tools and Supplies Needed• Jumper removal tool or needle nosed pliers• Phillips† (cross head) screwdriver (#1 bit and #2 bit)• Pen or pe

Seite 78 - Setting Up LAN Alerts

41CautionsThese warnings and cautions apply throughout this chapter. Only a technically qualified person should configure the server board.Cautions:Sy

Seite 79

3 Upgrading42remove or install a jumper; grip the narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can damag

Seite 80 - Managing the Server Remotely

43Replacing the Back up BatteryThe lithium battery on the server board powers the real time clock (RTC) in the absence of AC power. When the battery s

Seite 81

3 Upgrading44AR700SB-e.book Page 44 Monday, September 30, 2002 9:09 AM

Seite 82

4 Configuration Software and Utilities AR700SB-e.book Page 45 Monday, September 30, 2002 9:09 AM

Seite 83 - Software Updates

4 Configuration Software and Utilities46Service Partition (Optional)When you are setting up your server system, you can install a service partition

Seite 84 - Recovering the BIOS

47Configuration UtilitiesSystem Software Update SequenceWhen you update the system software, you should do it in the following order.1 Update firmware

Seite 85

4 Configuration Software and Utilities48Firmware Update UtilityUse to update BMC flash ROM or other firmware.75FRU/SDR Load Utility Use to update th

Seite 86 - What You Need to Do

49Hot KeysUse the numeric pad of the keyboard to enter numbers and symbols. To Do This: Press These KeysSecure your system immediately. <Ctrl+Alt&g

Seite 87 - Using Specified CFG File

vid If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operati

Seite 88 - Configuration File

4 Configuration Software and Utilities50Power-On Self-Test (POST)Each time you turn on the system the BIOS begins execution of the Power-On Self-Tes

Seite 89 - Problems

51BIOS SetupYou can run BIOS Setup with or without an operating system being present. BIOS Setup stores most of the configuration values in battery-ba

Seite 90 - Resetting the System

4 Configuration Software and Utilities524 Press <Enter>.5 The boot process continues. When finished, a system prompt displays.AR700SB-e.book

Seite 91 - Initial System Startup

53Running the Adaptec SCSISelect UtilityEach host adapter includes an onboard SCSISelect configuration utility that allows you to configure/view the s

Seite 92

4 Configuration Software and Utilities54Configuring the Adaptec AIC-7899 SCSI AdapterThe Adaptec AIC-7899 SCSI adapter has two busses. Select the bu

Seite 93 - Checklist

55When you are finished, press Esc> and make your selection from the following menu: Feature Option CommentExit Utility? YesNoWhen you finish confi

Seite 94 - Running Correctly

4 Configuration Software and Utilities56Direct Platform Control (DPC) ConsoleDirect Platform Control (DPC) Console is part of Acer Advance Server Ma

Seite 95 - Monitoring POST

57• DPC over LAN mode. Access the DPC console features using the DPC console window menus and/or toolbar. Active when a connection is established thro

Seite 96

4 Configuration Software and Utilities58Using the System Setup UtilityThe System Setup Utility (SSU) is located on the System Resource CD-ROM shippe

Seite 97 - Corrective Actions

59Alternatively, if you have a workstation with the Microsoft Windows operating system, you can insert the CD into that system and create the diskette

Seite 98

Notices iiiFCC notice iiiImportant safety instructions v1 Description 1Server Board Features 2Server Board Connector and Component Locations 3Back P

Seite 99

4 Configuration Software and Utilities60• Keyboard-Use the tab and arrow keys to highlight buttons and press the spacebar or Enter to execute. You c

Seite 100 - 5 Solving Problems

61Setting Boot Device PriorityTo change the boot priority of a device:1 From the SSU Main window, choose Boot Devices.2 In the Multiboot Options Add-i

Seite 101 - Problems with Network

4 Configuration Software and Utilities621 From the SSU Main window, choose Security.2 Click the User Password button.3 If you are changing passwords

Seite 102

631 From the SSU Main window, choose SEL Manager.When you start the SEL Manager, it automatically loads the current list of events from nonvolatile me

Seite 103 - Reference

4 Configuration Software and Utilities64• Save As: Saves the currently loaded FRU data to a file.• Properties: Displays the number of FRU devices in

Seite 104 - Server Board Jumpers

65Updating the BIOSTo update the BIOS:1 Download the update from the Acer support website.2 From the SSU Main window, choose System Update. (System Up

Seite 105

4 Configuration Software and Utilities66Saving and Restoring the System ConfigurationUsing the SSU, you can save the following configuration informa

Seite 106 - Diagnostic LEDs

67Alerting for Platform EventsYou can set up the server to alert you when various events occur. Alerts can be delivered either as telephone pages or o

Seite 107

4 Configuration Software and Utilities689 In the Blackout Period box, enter the minimum time, in minutes, between successive pages. The valid range

Seite 108

693 In the PEM window, click Configure LAN and fill in the boxes described in the following steps (boxes that aren’t listed here are not required for

Seite 109

ContentsviiiInstalling a Service Partition on the Server (Optional) 36Installing your Operating System 36Installing Acer Advance Server Management 363

Seite 110

4 Configuration Software and Utilities7011 Click Save to save the changes.12 Click Close to return to the BMC LAN Configuration window.13 To send a

Seite 111

71• DHCP: the IP address for the server is automatically assigned by the DHCP (dynamic host control protocol) server on the network. The Host, Gateway

Seite 112

4 Configuration Software and Utilities725 In the System Phone Number box, enter the number for the phone line connected to the modem on the EMP.6 Fr

Seite 113

73Software UpdatesYour system comes with preinstalled system BIOS and BMC firmware.Creating a Bootable DisketteEach update diskette created must be ma

Seite 114

4 Configuration Software and Utilities74Recovering the BIOSIt is unlikely that anything will interrupt the BIOS upgrade; however, an interruption co

Seite 115 - POST Error Codes and Messages

75Firmware Update Utility DescriptionThe Firmware Update Utility is a DOS-based program used to update the BMCs firmware code. You need to run the uti

Seite 116

4 Configuration Software and Utilities76• Discovers the product configuration based on instructions in a master configuration file• Displays the FRU

Seite 117

77Command Line Format table: Parsing the Command LineThe FRU/SDR load utility allows only one command line function at a time. A command line function

Seite 118

4 Configuration Software and Utilities78Configuration FileThe configuration file is in ASCII text. The utility executes commands formed by the strin

Seite 119 - BIOS Recovery Beep Codes

5 Solving ProblemsAR700SB-e.book Page 79 Monday, September 30, 2002 9:09 AM

Seite 120 - Bootblock Error Beep Codes

ixFRU/SDR Load Utility Description 755 Solving Problems 79Resetting the System 80Initial System Startup 81Checklist 81Running New Application Software

Seite 121 - Power Consumption Worksheets

5 Solving Problems80This chapter helps you identify and solve problems that might occur while you are using the system. Resetting the SystemTo do t h

Seite 122 - Equipment Log

81Initial System StartupProblems that occur at initial system startup are usually caused by incorrect installation or configuration. Hardware failure

Seite 123

5 Solving Problems82hardware and operating system list on the Acer Customer Support website.AR700SB-e.book Page 82 Monday, September 30, 2002 9:09

Seite 124 - Current Usage

83Running New Application SoftwareProblems that occur when you run new application software are usually related to the software. Faulty equipment is m

Seite 125 - Power Usage Worksheet 1

5 Solving Problems84After the System Has Been Running CorrectlyProblems that occur after the system hardware and software have been running correctly

Seite 126 - Used by the System

85More Problem Solving ProceduresThis section provides a more detailed approach to identifying a problem and locating its source.Preparing the System

Seite 127 - Power Usage Worksheet 2

5 Solving Problems86checked, its activity light should turn on briefly. Check for the following:• Does the diskette drive activity light turn on brie

Seite 128

87Specific Problems and Corrective ActionsThis section provides possible solutions for these specific problems:• Power light does not light.• There is

Seite 129

5 Solving Problems88• Are the video monitor switch settings correct?• Is the video monitor signal cable properly installed?• Is the onboard video con

Seite 130

89• Are the fan power connectors properly connected to the server board?• Is the cable from the front panel board connected to the server board?• Are

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