Acer KB.I0800.004 Technical Information Seite 149
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Chapter 4 139
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
4. If the Issue is still not resolved, see “Online Support Information” on page 193.
Symptoms (Verified) Go To
Power On Issue Page 140
No Display Issue Page 141
LCD Failure Page 143
Internal Keyboard Failure Page 143
TouchPad Failure Page 144
Internal Speaker Failure Page 144
Internal Microphone Failure Page 146
Rightside USB Failure Page 148
Power Button Failure Page 148
Other Functions Failure Page 149
Intermittent Failures Page 150
Undermined Failures Page 150
Chapter 4
- Aspire one Series 1
- Service Guide 1
- Revision History 2
- Copyright 3
- Disclaimer 3
- Conventions 4
- Table of Contents 10
- System Specifications 11
- Power subsystem 12
- Privacy control 12
- Special keys and controls 12
- I/O interface 12
- Environment 13
- System Block Diagram 14
- Your Acer Notebook tour 15
- Closed Front View 16
- Left View 16
- Right View 17
- Indicators 19
- TouchPad Basics 20
- Using the Keyboard 21
- Windows Keys 22
- Hot Keys 23
- Special Key 24
- 20 Chapter 1 30
- System Utilities 31
- Information 32
- Security 34
- Setting a Password 35
- Removing a Password 35
- Changing a Password 36
- BIOS Flash Utility 39
- DOS Flash Utility 40
- WinFlash Utility 41
- 32 Chapter 2 42
- Key in bios_pw 14452 0 44
- Miscellaneous Utilities 46
- Using the LAN MAC Utility 47
- 38 Chapter 2 48
- Disassembly Requirements 49
- Chapter 3 49
- General Information 50
- Removing the Battery Pack 52
- Removing the SD Dummy Card 53
- Removing the Lower Covers 54
- Removing the DIMM Module 55
- Removing the WLAN Module 56
- Chapter 3 47 57
- Removing the 3G Module 58
- Chapter 3 49 59
- Removing the Keyboard 61
- 52 Chapter 3 62
- Chapter 3 53 63
- Removing the Upper Cover 64
- Chapter 3 55 65
- Chapter 3 57 67
- Removing the Power Board 68
- Chapter 3 59 69
- Removing the Button Board 70
- Removing the TouchPad FFC 72
- Removing the LCD Module 73
- SSD SKU Disassembly Procedure 76
- Removing the LED Board 77
- 68 Chapter 3 78
- Step Size Quantity Screw Type 78
- LED Board M2*3 2 78
- Removing the Speaker Module 79
- 70 Chapter 3 80
- Removing the Bluetooth Module 81
- 72 Chapter 3 82
- 74 Chapter 3 84
- SSD Carrier 2 84
- Removing the Mainboard 85
- Removing the RTC Battery 86
- Removing the Thermal Module 87
- Removing the CPU Fan 88
- Chapter 3 79 89
- HDD SKU Disassembly Procedure 90
- 82 Chapter 3 92
- 84 Chapter 3 94
- 86 Chapter 3 96
- Removing the LCD Bezel 100
- Chapter 3 91 101
- Removing the Camera Board 102
- Removing the Microphone Board 103
- Removing the LCD Panel 104
- 96 Chapter 3 106
- Chapter 3 97 107
- Removing the Antennas 108
- Replacing the Antennas 112
- 104 Chapter 3 114
- 106 Chapter 3 116
- Replacing the LCD Panel 117
- Replacing the Camera Board 118
- Replacing the LCD Bezel 119
- 110 Chapter 3 120
- SSD SKU Reassembly Procedure 121
- Replacing the Thermal Module 122
- Replacing the RTC Battery 123
- Replacing the Mainboard 123
- Replacing the SSD Module 124
- Chapter 3 115 125
- Replacing the Speaker Module 126
- Replacing the LED Board 127
- 118 Chapter 3 128
- HDD SKU Reassembly Procedure 129
- Chapter 3 123 133
- Replacing the LCD Module 134
- Chapter 3 125 135
- Replacing the TouchPad FFC 136
- Replacing the Button Board 137
- 128 Chapter 3 138
- Replacing the Power Board 139
- Replacing the Upper Cover 140
- Chapter 3 131 141
- 132 Chapter 3 142
- Chapter 3 133 143
- Replacing the Keyboard 144
- Replacing the 3G Module 145
- Replacing the WLAN Module 146
- Replacing the DIMM Module 146
- Replacing the Lower Covers 147
- Replacing the SD Dummy Card 148
- Replacing the Battery 148
- Troubleshooting 149
- Power On Issue 150
- No Display Issue 151
- Random Loss of BIOS Settings 152
- LCD Failure 153
- Built-In Keyboard Failure 153
- TouchPad Failure 154
- Internal Speaker Failure 154
- Internal Microphone Failure 156
- HDD Not Operating Correctly 157
- USB Failure (Rightside) 158
- Power Button Failure 158
- External Mouse Failure 159
- Other Failures 159
- Intermittent Problems 160
- Undetermined Problems 160
- POST Code Reference Tables 161
- BDS & Specific action: 162
- Chapter 4 153 163
- Code Description 163
- Top View 169
- Chapter 5 169
- Bottom View 170
- Clearing Password Check 171
- BIOS Recovery by Crisis Disk 172
- Chapter 6 173
- Aspire one Exploded Diagrams 174
- Base Assembly 175
- LCD Assembly 176
- Aspire one FRU List 177
- CATEGORY PARTNAME ACERPARTNO 178
- Screw List 183
- Appendix A 184
- 175 Appendix A 185
- Appendix A 176 186
- 177 Appendix A 187
- Appendix A 178 188
- Appendix A 180 190
- 181 Appendix A 191
- Test Compatible Components 193
- Windows XP Environment Test 194
- 192 Appendix B 202
- Online Support Information 203
- 194 Appendix C 204
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