Acer Altos R910 Bedienungsanleitung

Acer Altos R910 SeriesUser’s Guide

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4 BIOS setup90System options menuDuring the boot process, the system will display the boot progress on the monitor. The SCSI BIOS scan is displayed f

91Using the System options menuContinue BootingSelect Continue Booting option to boot from the device specified as first boot option by the Boot Manag

4 BIOS setup92Boot Manager The Boot Manager option lets you set the device priority during system bootup. The server will attempt to boot from the f

93Boot Maintenance ManagerThe Boot Maintenance Manager option includes a menu of choices that lets you configure the boot options and boot environment

4 BIOS setup94BIOS Setup Utility Select BIOS Setup Utility option to configure the server BIOS settings. Refer to “Using the BIOS menus” on page 98 f

95Error Manager Error Manager lets you view POST errors detected by the system.

4 BIOS setup96BIOS setupThe BIOS setup utility stores basic settings for your server. You will need to run this utility under the following condition

97Note the following reminders when moving around the setup screen:•Use the Left and Right arrow keys to move to the next page or to return to the pre

4 BIOS setup98Using the BIOS menusMainThe Main menu displays basic and important information about the system. These information are necessary for tr

99System Date Sets the date following the month-day-year format. Valid values for weekday, month, day, and year are:Month: Jan, Feb, Mar, Apr, May, Ju

1 System tour

4 BIOS setup100ProcessorThe Processor menu displays CPU settings such as type, actual speed, cache size and other CPU related settings. Parameter Des

101Enhanced Intel SpeedStep TechnologyWhen set to Auto, this feature allows the OS to reduce power consumption. When set to Disabled, the system opera

4 BIOS setup102Processor InformationThe screen below appears when you select the Processor #1, 2, 3, or 4 Information menu. The Processor # Informati

103MemoryThe Memory menu displays the total amount of memory installed, number of memory boards installed, and the current memory configuration. Param

4 BIOS setup104Configure Memory RAS and PerformanceThe screen below appears when you select the Configure Memory RAS and Performance menu. This subme

105Patrol Scrub Enables or disables the hardware patrol scrub to clean correctable errors. EnabledDisabledRetest all System MemoryIf enabled, retest a

4 BIOS setup106View Configuration DetailsThe screen below appears when you select the View Configuration Details menu. This submenu allows you to vie

107Configuration PossibleIndicates whether the selected configuration is possible with the current installed memory. If No is displayed, you may need

4 BIOS setup108View and Configure Memory Board #The screen below appears when you select the View and Configure Memory Board # menu. This submenu all

109DevicesThe Devices menu allows you to examine and set system parameters for built-in devices.Press Enter to enter the submenu screen of the paramet

The Acer Altos R910 is a rack optimized 64-bit Intel Xeon MP processor-based server system. The system features redundant memory, networking, hot-plug

4 BIOS setup110IDE ControllerThe IDE Controller submenu lets you examine and set IDE controller-related parameters. Parameter Description OptionEnabl

111Mass StorageThe Mass Storage submenu displays the status of the mass storage controller Parameter Description OptionEnable On-board SCSIEnables

4 BIOS setup112LANThe LAN submenu displays the status of the local area network and lets you set the local area network parameters. Parameter Descrip

113VideoThe Video submenu allows you to enable or disable the onboard video controller.

4 BIOS setup114USBThe USB submenu allows you to enable or disable the onboard USB controller.

115SerialThe Serial submenu lets you define the parameter settings for the system’s serial port. Parameter Description OptionCOM1 Enable Enables or di

4 BIOS setup116PCIThe PCI submenu lets you enable or disable the ROM scan of a device installed in the selected PCI slot. It also enables or disables

117Server Management The Server Management Configuration submenu lets you specify the appropriate settings for the system’s event handling function. T

4 BIOS setup118Console RedirectionThe Console Redirection submenu lets you examine and set the COM1 console redirection parameters for server managem

119FRU InformationThe FRU Information submenu lets you view the field replaceable unit parameters.

3Features summaryListed below are the system’s key features:Processor• Supports one to four physical processors• Dual-core Intel® Xeon™ processors 700

4 BIOS setup120SEL LoggingThe SEL Logging submenu lets you examine and set the system event log options. To clear the system event log, enable the Cl

121FRB InformationThe FRB Information submenu lets you examine and set the fault resilient boot options.

4 BIOS setup122SecurityThe Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Paramet

123To set a Administrator/User password1 Use the up/down keys to highlight a password parameter (Set Administrator Password or Set User Password) then

4 BIOS setup124Save, Restore & ExitThe Save, Restore & Exit menu displays the various options to quit from the BIOS setup. Highlight any of t

125Upgrading the BIOSThe upgrade utility allows you to upgrade the BIOS in the flash memory. To prepare to upgrade the BIOS, you need to record the cu

4 BIOS setup126

5 Troubleshooting

This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorize

129TroubleshootingThis chapter helps you identify and solve problems that might occur while you are using the system.For any issue, first ensure that

1 System tour4• Memory reliability, availability, and serviceability (RAS) features • Memory mirroring • Memory RAID•Memory sparing• Memory hot-plug•

5 Troubleshooting130First steps checklist• DC power available at the wall outlet?• Are the power supplies plugged in? Check the DC cable(s) on the ba

131Hardware diagnostic testingThis section provides a more detailed approach to identifying a hardware problem and locating its source.Caution! Before

5 Troubleshooting132Specific problems and corrective actionsThe following contains specific problems that may arise during the use of your server. Po

133Server boot does not complete POSTDo the following:• Make sure the VRMs are plugged in and the pins are not bent. • Make sure the CPU is properly s

5 Troubleshooting134• If using SCSI drives, check that relevant switches and jumpers on the hard drive and backplane board are set correctly.ODD (Opt

135• If using SCSI drives, verify that each SCSI ID numbers is unique on the SCSI bus. Refer to the drive documentation for details on setting the SCS

5 Troubleshooting136• Make sure you are using the correct and the current drivers.• Make sure the driver is loaded and the protocls are bound. No vid

137• The network files driver may be corrupt or deleted. Delete and reinstall the drivers. • Run the diagnostics.Network activity indicator does not l

5 Troubleshooting138• Are the brightness and contrast controls on the video monitor properly adjusted?• Is the video monitor signal cable properly in

139• Are the video monitor’s signal and power cables properly connected.• Is the video monitor working correctly when plugged into a different system?

5Serial ATA port• One SATA port (reserved for slim-type DVD drive)Networking• Broadcom BCM5704C Gigabit Ethernet Controller with dual portsPCI I/O • O

5 Troubleshooting140

Appendix A: Acer Altos R910rack installation guide

This appendix shows you how to set up the Altos R910 server in a rack mount configuration.

143Setting up the system rackImportant! Observe the electrostatic discharge (ESD) precautions indicated on page 33 when perfoming the following proced

Appendix A: Acer Altos R910 rack installation guide144• Elevated operating ambient temperature The maximum operating temperature of the system is 35

145System rack installation The Altos R910 server system should be mounted into a rack cabinet. A rack rail and CMA (cable management arm) kit is avai

Appendix A: Acer Altos R910 rack installation guide146Vertical mounting hole patternThe four vertical rails of the system rack contain mounting holes

147Installing the system into the rackCaution! To minimize the chances of injuries, make sure that two or more people help in installing the server. T

Appendix A: Acer Altos R910 rack installation guide148(3) Do the same thing to the other mounting rail.Caution! To avoid personal injury, care should

1493 Install the mounting rails to the rack posts. (1) Determine the vertical position in the rack. Refer to “Vertical mounting hole pattern” on page

1 System tour6• Two Gigabit LAN ports (RJ-45) • Server management port (RJ-45) 1Operating system and software• Operating system options:• Microsoft®

Appendix A: Acer Altos R910 rack installation guide150(6) Fully extend the mounting rails on the rack.

1514 Install the server into the rack.Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding

Appendix A: Acer Altos R910 rack installation guide1525 Attach the CMA (cable management arm) to the rear of the server.The CMA allows you to tie-wra

153(6) Connect the power, peripheral and networking cables into their appropriate ports. Refer to “Connecting peripherals” on page 26 for detailed ins

Appendix A: Acer Altos R910 rack installation guide154

Appendix B: Memory configuration options

This chapter provides details on how to configure the system memory boards in either a redundant or non-redundant configuration. Recommended memory bo

157IntroductionThe system supports installation of up to four memory boards to the mainboard. Memory boards connect to the mainboard through the x16 P

Appendix B: Memory configuration options158Installation and population orderMemory board installation orderThe table below lists the suggested memory

159DIMM module population order The tables below list the suggested DDR2 DIMM module population for normal configuration. Population with one memory b

7External and internal structureFront bezelThe front bezel provides an interface for system management via status LED indicators. The status LEDs on t

Appendix B: Memory configuration options160DIMM population with sparingThe tables below list the suggested DDR2 DIMM module population for memory spa

161Population with four memory boards* Only 4GB of memory installed in DIMM 1A/1B slots will be reserved as spare DIMMs, onerank from each dual-rank D

Appendix B: Memory configuration options162Population with four memory boardsDIMM population with RAIDPopulation with four memory boardsMemory board

163Memory modesThe server supports several memory features that allow flexibility in performance, redundancy, and ability to upgrade. The system BIOS

Appendix B: Memory configuration options164Maximum compatibilityMaximum compatibility provides the most flexibility with DIMMs and memory boards. Wi

1655Select View Configuration Details. Make sure Configuration Possible indicates Yes. If the option indicates No, you may need to install more memory

Appendix B: Memory configuration options166Maximum performanceMaximum performance is the default memory configuration and provides the best performan

1674 Set the Desired Memory Configuration to either Max Performance. 5Select View Configuration Details. • Make sure Configuration Possible indicates

Appendix B: Memory configuration options168Memory sparingSparing allows for memory to be set aside to replace memory under use when a DIMM’s correcta

169a During system bootup, enter the System Options Menu. See “System options menu” on page 90. b Use the up and down arrow keys to select BIOS Setup

1 System tour8Front panel Item Icon Component Item Icon ComponentA DVD drive bay F6 Reset buttonB 5.25-inch drive baysF7 Power buttonC VGA/monitor p

Appendix B: Memory configuration options170Memory RAID If four memory boards with equal memory capacity are installed on the server, the system can b

1712 Use the up and down arrow keys to select the Memory menu, then press Enter. The Memory menu appears. 3 Use the up and down arrow keys to select C

Appendix B: Memory configuration options172Memory mirroring Memory mirror requires either two or four same size memory boards and provides redundancy

173b Use the up and down arrow keys to select BIOS Setup Utility, then press Enter. The BIOS main menu displays on the monitor. 2 Use the up and down

Appendix B: Memory configuration options174

Appendix C: Integrated SCSI hardware RAID configuration

This appendix shows you how to create a RAID volume with integrated SCSI hardware RAID.

177Configuring the integrated SCSI hardware RAID This section briefly shows how to create RAID with integrated SCSI hardware RAID.Starting integrated

Appendix C: Integrated SCSI hardware RAID configuration1789 Click Yes to initialize the new logical drives. The logical drives will be listed.10 Clic

179IndexNumerics5.25-inch driveinstalling 60AARMC/3 moduleinstalling 77removing 77BBIOS menusDevices 109IDE Controller 110LAN 112Mas

9* The hot-swap system fan assembly indicator lights up amber when a fan module fails.Front panel control button functionsBelow table lists the funct

180BMC module 77center brace 41cold-plug memory board 71CPU 64CPU air baffle 39DIMMs 73DVD drive 58front bezel 36HDD 46hot-

181preinstallation requirements 25specificationBMC 5chipset 3graphic interface 5I/O ports 5Integrated Hardware RAID 4media storage

182

Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such cha

1 System tour10Front panel LED indicatorsBelow table lists the LED states on the front panel. ItemLED indicatorColor Status DescriptionA HDD activity

11C Status/fault indicator Green, on Ready System booted and ready.Green, blinking Degraded CPU or DIMM disabledAmber, on Critical conditionCritical p

1 System tour12GHot-plug HDD activity indicatorAmber, flashingHDD is active.Amber + Green, alternate flashing• HDD is powered on and rebuilding RAID

13Rear panel * Reserved for remote management of server. This requires installation of an ARMC/3 (Acerremote management card/3).Item Component Item C

1 System tour14Rear panel LED indicatorsBelow table lists the LED states on the rear panel. ItemLED indicatorFunction Color DescriptionA1 Hot-swap po

15C LAN port indicatorsStatus Green, on Network link is detected.Green, off No network connection.Green, blinking Network connection in place. Speed

1 System tour16Internal components Item Component Item ComponentA DVD drive bay D Plastic PCI slot divider and PCI bus slotsB CPU air baffle E Me

17System boardsMainboardThe mainboard becomes accessible once you open the system. It should look like the figure shown below.Item Description Item D

1 System tour18* Reserved for remote management of server. This requires installation of an ARMC/3 (Acer remote management card/3)D PCI-X 100MHz (Slo

19SCSI backplane board Item Description Item DescriptionA Front panel board connectorD Power cable connector to DVD and 5.25” drives B Power distribu

iiiNoticesFCC notice Class A equipmentThis device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15

1 System tour20Hot-plug memory board * Press this button to perform a hot-insertion or hot-removal of a memory board. Item Description Item Descripti

21Memory board LED indicatorsThe hot-plug memory board has LEDs indicating the configuration and status of the DIMMs installed on it. Feature Color De

1 System tour22System jumpers Jumper name Settings FunctionJA41Password clear1-2 (default)2-3Password enabledPassword disabled/clearedJA42BIOS write

2 System setup

This chapter gives you instructions on how to set up the system. Procedures on how to connect peripherals are also explained.

25Setting up the systemPre-installation requirementsSelecting a siteBefore unpacking and installing the system, select a suitable site for the system

2 System setup26Connecting peripheralsCaution! The server operates on 220 VDC only. Do not connect the system to an incorrect voltage source. Refer t

27Turning on the systemAfter making sure that you have properly set up the system and connected all the required cables, you can now power on the syst

2 System setup28Power-on problemsIf the system does not boot after you have applied power, check the following factors that might have caused the boo

29Configuring the system OSThe Altos R910 comes with Acer EasyBUILDTM that allows you to conveniently install your choice of operating system. To star

ivCaution! Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Commun

2 System setup30Turning off the systemThere are two ways by which you can turn off the server. These include:• If you are using a Windows OS on your

3 System upgrade

This chapter discusses the precautionary measures and installation procedures you need to know to upgrade the system.

33Installation precautionsBefore you install any server component, we recommend that you read the following sections. These sections contain important

3 System upgrade34Warning! Failure to properly turn off the server before you start installing components may cause serious damage. Do not attempt th

35Opening the serverCaution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre-inst

3 System upgrade36Installing the front bezelSlide the front bezel onto the chassis. Removing the top cover1 Observe the ESD precautions and pre-insta

374 Lift the top cover away from the server and put it aside for reinstallation later (B). Installing the top cover1 Observe the ESD precautions and p

3 System upgrade38Removing the CPU air baffleYou will need to remove the CPU air baffle to perform the following procedures:• Removing and installing

39Installing the CPU air baffle1 Observe the ESD precautions and pre-installation instructions described on page 33.2 Insert the front of the CPU air

vImportant safety instructionsRead these instructions carefully. Save these instructions for future reference.1 Follow all warnings and instructions m

3 System upgrade40Removing the center braceYou will need to remove the center brace to remove and install an optional processor core VRM.To remove th

41Installing the center brace1 Observe the ESD precautions and pre-installation instructions described on page 33.2 Slide the center brace into positi

3 System upgrade42Removing a memory board air baffleYou will need to remove the memory board air baffle to perform the following procedures:• Removin

43Installing a memory board air baffle1 Observe the ESD precautions and pre-installation instructions described on page 33.2 Insert the memory board a

3 System upgrade44Configuring hot-pluggable componentsHot-pluggable components are the components that can be removed and replaced while the system i

45Hard disk drivesThe server’s hard disk drive bay supports five hot-plug SCSI drives. Use only Acer-qualified HDDs. To purchase an HDD, contact your

3 System upgrade46Installing a HDD Note: To puchase a HDD carrier, contact your local Acer representative. 1 Perform steps 1 to 4 of the “Removing a

477 Use the lever to push the HDD carrier until it docks into place (A), then close the HDD carrier lever (B). System fan assemblyThe system has two c

3 System upgrade48Installing the system fan assemblyWarning! To ensure proper system cooling, the replacement of a failed system fan module should be

49Power supplyThe server has two hot-swap power supply module bays on the rear panel that accept hot-swap redundant power supply modules. The system s

vid If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operatin

3 System upgrade50Removing a power supplyCaution: Power suppy hot-swap operations should be performed only if a failure occurs in the power supply.

514 Rotate the handle to the closed position (B). 5 Tighten the thumbscrew to secure the power supply (C). 6 Plug the power cord into the DC receptacl

3 System upgrade52Caution! Do not attempt to hot-remove or hot-add a memory board in a non-redundant configuration. If your server is not configured

53Removing a hot-plug memory boardNote: If you remove a memory board from the server, you must either replace it with a new memory board or install a

3 System upgrade546 Install a memory board or memory board air baffle. For instructions on how to install a memory board, refer to section below. For

55The BIOS setup utility executes a memory test prior to configuring the memory in POST and when a memory board is inserted into the system during a m

3 System upgrade568 Install the slot cover over the empty slot, then rotate the retention latch downward (C). 9 Observe the post-installation instruc

57Configuring cold-pluggable componentsCold-pluggable components are the components that require the system to be powered down before you can remove o

3 System upgrade58DVD driveRemoving the DVD drive1 Observe the ESD precautions and pre-installation instructions described on page 33.2 Disconnect th

593 Lift the rear right corner of the media device to remove it from the carrier (A) and (B). 4 Remove the SATA-to-IDE converter board (C). 5 Remove t

ContentsNotices iiiFCC notice iiiLaser compliance statement ivImportant safety instructions v1 System tour 1Features summary 3External and internal

3 System upgrade605.25-inch driveThe 5.25-inch drive bay allows you to install additional drives such as another backup hard drive, CD-ROM drive, or

617 Slide the 5.25-inch peripheral device into the server until it clicks into place. 8 Observe the post-installation instructions described on page 3

3 System upgrade62ProcessorThe server supports up to four processors, the following models are supported:• dual-core Intel Xeon processor 7000 sequen

632 If necessary, remove the CPU air baffle. Perform instructions described in “Removing the CPU air baffle” on page 38.3 Locate the CPU you want to r

3 System upgrade648 Pull out the CPU from the socket. Store it in an anti-static bag.Installing a CPU1 Perform steps 1 to 3 of the “Removing a CPU”

655 Position the CPU over the socket, matching the two triangle markers (A) and lining up the CPU pins with the socket (B). 6 Press the retainer lever

3 System upgrade66Processor core VRMsUse processor core 10.2 VRMs with processors installed in CPU sockets 3 and 4. Processor core VRM requirementsTh

67Removing the processor core VRMNote: The two processor core VRMs are located under the center brace. 1 Observe the ESD precautions and pre-installat

3 System upgrade685 Gently pull the VRM upward to remove it from the socket (B).6 Observe the post-installation instructions described on page 34.Ins

696 Insert the VRM into the correct VRM connector and press down firmly (B).7 Press the holding clips inward to lock the VRM in place.8 Install the VR

viiiRemoving a memory board air baffle 42Installing a memory board air baffle 43Configuring hot-pluggable components 44Hard disk drives 45Installing a

3 System upgrade70Removing a memory boardCaution! Damage to the system occurs if power is not removed from the system prior to removal or installatio

71Installing a memory board1 Observe the ESD precautions and pre-installation instructions described on page 33.2 Locate an empty memory board slot. 3

3 System upgrade72DIMM modulesEach memory board on the server has four DIMM slots. Within the memory board, the four DIMM slots are organized into tw

73• The system does not support combination of single-channel with dual-channel memory.• Use only DDR2 DIMMs. Other DIMMs will not fit into the socket

3 System upgrade74(4) Lift the cover from the memory board (D). 4 Locate the DIMM slots on the memory board. 5 Open the clips on the DIMM slot(s) (A)

758 Install the memory board DIMM cover on the memory board:(1) Align the DIMM cover tabs with the top of the memory board (A).(2) Press the retainer

3 System upgrade763 Install the memory board. For instructions, see “Hot-insertion of a Memory Board” on page 54 or “Cold Insertion of a Memory Board

77ARMC/3 (optional) or BMC moduleThe ARMC/3 or BMC module provides server management firmware and functionality for the system. Removing the ARMC/3 or

3 System upgrade783 Insert the standoff into the hole in the ARMC/3 or BMC module connector (A). The standoff installs on the bottom side of the modu

79Configuring integrated SCSI hardware RAID componentsThe system supports hardware RAID through the storage I/O processor in conjunction with the LSI

ixVerifying proper operation of key system lights 131Specific problems and corrective actions 132Appendix A: Acer Altos R910 rack installation guide

3 System upgrade80RAID activation keyRemoving the RAID activation key1 Observe the ESD precautions and pre-installation instructions described on pag

815 Align then insert the activation key into the RAID activation key connector on the mainboard. .6 Replace the memory board air baffle. 7 Replace th

3 System upgrade825 Close the clips. 6 Replace the memory boards and memory air baffles. 7 Observe the post-installation instructions described on pa

83Note: RAID activation key and RAID cache is required to activate integrated hardware RAID. For instructions on installing RAID activation key, see p

3 System upgrade844 Disconnect the battery cable from the mainboard (A) and detach it from its chassis holder (B). 5 Remove the battery holder from t

85Installing the RAID BBU1 Observe the ESD precautions and pre-installation instructions described on page 33.2 Remove the memory boards or memory air

3 System upgrade868 Engage the hooks on the back of the battery into the matching slots on the chassis. 9 Replace the memory boards and memory air ba

4 BIOS setup

This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.

89Introduction BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are al