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SmartRAID V User’s Manual

Distributed Processing Technology

Limited Product Warranty

PROOF OF PURCHASE MAY BE REQUIRED. YOU MAY REGISTER YOUR PURCHASE BY RETURNING THE

ENCLOSED WARRANTY CARD WITHIN 30 DAYS OF PURCHASE.

Distributed Processing Technology Corporation (“DPT”) warrants to the purchaser of this product that it will be free

from defects in material and workmanship for the period as set forth below:

PRODUCT TYPE WARRANTY (Years from date of purchase)

Hard disks 5 years

RAID/SCSI Controllers 3 years

Cache, Memory, SCSI Expansion and RAID /Caching Modules 3 years

Storage Array Cabinets (Tower and Rackmount) 3 years

Battery Module 1 year

FIRMWARE IS NOT COVERED BY ANY WARRANTY. SOFTWARE IS PROVIDED “AS IS”. DPT DOES NOT WARRANT

THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT ITS USE WILL BE ERROR-FREE OR

UNINTERRUPTED. DPT does warrant that the diskette(s) on which the program is furnished will be free from defects in

materials and workmanship under normal use for a period of 90 days from the date of purchase.

If Distributor or Distributor’s customer notifies DPT of a defect in the product within the applicable warranty period, DPT

shall, at its sole option, either (i) repair the defective product (ii) replace the defective product or (iii) refund the purchase

price paid by the Distributor. Replacement parts or products may be new or reconditioned. Product which fails to function

upon proper installation shall be deemed dead on arrival (“DOA”), subject to verification by DPT. DOA product shall be

replaced by DPT provided that DPT has been notified of the DOA within forty-five (45) days of the date of purchase by

Distributor or Distributor’s customer. Product returned for any warranty service will not be accepted by DPT unless (i) a

return material authorization (RMA) number has been received from DPT along with instructions for returning the product

prior to the return, (ii) returned product is in its original or equivalent packaging (to ensure product is not damaged in

shipment) and (iii) the product has been returned to DPT within 15 days of issuance of the RMA number. DPT will not be

responsible for damage to product during the return shipment to DPT. DPT reserves the right to (i) charge a $20 re-box fee

or (ii) reject any returned product not shipped in the original or equivalent packaging. Freight charges associated with

improperly packed product rejected by DPT will be the responsibility of the customer. At its option, DPT may require proof

of purchase. Distributor or Distributor’s customer shall be responsible for all costs of shipping products for warranty

service unless the product is DOA, in which event DPT shall be responsible for the cost of return shipment to the

customer. If DPT determines that the product is not defective within the terms of the warranty, customer shall pay the cost

of repair at DPT’s then prevailing rate. This limited warranty is contingent upon proper use of the product and does not

cover product which has been modified, or subjected to unusual physical or electrical stress, unauthorized service, or

failure to perform preventative maintenance. Replaced parts or products become the property of DPT.

DPT MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY INCLUDING THE WARRANTIES OF MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL DPT BE LIABLE TO YOU FOR ANY DAMAGES,

INCLUDING LOST PROFITS, LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. DPT’s

LIABILITY FOR BREACH OF WARRANTY IS LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF PRODUCTS.

Some states do not allow the exclusion of implied warranties or limitations of liability for incidental or consequential

damages, so the above exclusions may not apply to you. This warranty gives you specific legal rights. You may have other

rights, which vary from state to state.

Distributed Processing Technology

140 Candace Drive

Maitland, Florida • 32751 • USA

Phone (407) 830-5522 • Fax (407) 260-5366

World Wide Web: http://www.dpt.com

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