Acer SmartRAID V Bedienungsanleitung PDF herunterladen (Seite 222)

B-6

Troubleshooting

Problem: After updating the SmartRAID V controller firmware or BIOS and

rebooting, LEDs 1 and 5 or 2 and 5 flash once per second.

Solution: These patterns indicate that the adapter startup code detected a firmware

checksum error or a flash error. Attempt the firmware update procedure

again by using the procedure in the following Problem description to

recover from this condition.

Problem: A flash ROM upgrade is unsuccessful, causing the controller to hang.

Solution: The new firmware can be temporarily disabled and the upgrade attempted

again by following the steps below:

1. Power-off the system.

2. PM1554, PM2554 and PM2654 controllers – remove any RA4050

or SX405x expansion modules from the controller.

3. PM1554, PM2554 and PM2654 controllers – place shorting

jumpers across pins 1 and 2 and pins 3 and 4 of P9 on the controller.

PM375x controllers – move the shorting jumper from pins 3 and 4

of P9 to pins 1 and 2 (from RUN to LOAD) as shown in Appendix A,

“Assembly Drawings”.

NOTE You do not need to remove an SX405x expansion module from

PM375x controllers to access the jumper pins at P9.

4. Insert the DPT SMOR Boot diskette and power-up the system. This

will start SMOR.

NOTE The SMOR Boot diskette image is available from the DPT

Technical Support ftp site. The download file contains the

diskette image and instructions for use.

5. Use SMOR to update the firmware. You must restore all three

components of the flash ROM, firmware, I

O BIOS, and SMOR.

6. Power-off the system and return the jumpers to their original

positions.

7. Reattach the expansion module to the controller card and insert

the card in a host system PCI slot.

8. Remove the SMOR Boot diskette from your floppy disk drive and

power-up the system.

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Acer SmartRAID V Bedienungsanleitung Seite 222